Ram 3500 Service Bulletins (2019)

803 manufacturer communications on file.

September 10, 2020•Document ID: 10181551
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT; SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
S2008000140
Date Added:
October 26, 2020
Manufacturer:
RAM
Summary
Antilock Brake System (ABS) Lamp On, Rear Wheel Sensor DTC?s Present
Associated Products (4)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10181551-0001.pdf↗
September 3, 2020•Document ID: 10181542
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
S1908000022 Rev.
Date Added:
October 26, 2020
Manufacturer:
RAM
Summary
(Revision A) Navigation Search Feature Does Not Work
Associated Products (8)
2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10181542-0001.pdf↗
September 1, 2020•Document ID: 10181591
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
08-048-20 REV. A
Date Added:
October 26, 2020
Manufacturer:
RAM
Summary
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
Associated Products (8)
2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10181591-0001.pdf↗
September 1, 2020•Document ID: 10181539
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
S2025000007
Date Added:
October 26, 2020
Manufacturer:
RAM
Summary
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P218F ? Reductant No Flow Detected set.
Associated Products (6)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10181539-0001.pdf↗
September 1, 2020•Document ID: 10181538
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE
Mfr Comm. #:
S2018000007 Rev.
Date Added:
October 26, 2020
Manufacturer:
RAM
Summary
(Revision A) Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Associated Products (6)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10181538-0001.pdf↗
August 28, 2020•Document ID: 10221843
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
S2008000130
Date Added:
September 26, 2022
Manufacturer:
CHRYSLER
Summary
Radio UConnect GPS Based Trip Computer Missing
Associated Products (45)
2020 Chrysler 300 2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Compass 2020 Jeep Gladiator 2020 Jeep Grand Cherokee 2020 Jeep Renegade 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger+ 25 more
Associated Documents
- Download MC-10221843-0001.pdf↗
August 28, 2020•Document ID: 10180233
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
S2008000130
Date Added:
September 28, 2020
Manufacturer:
CHRYSLER
Summary
Radio UConnect GPS Based Trip Computer Missing
Associated Products (42)
2020 Chrysler 300 2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Compass 2020 Jeep Gladiator 2020 Jeep Grand Cherokee 2020 Jeep Renegade 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango+ 22 more
Associated Documents
- Download MC-10180233-0001.pdf↗
August 19, 2020•Document ID: 10221787
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
9003637
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Associated Products (121)
2021 Alfa Romeo Stelvio 2021 Chrysler 300 2021 Chrysler Pacifica 2021 Chrysler Voyager 2021 Dodge Challenger 2021 Dodge Charger 2021 Dodge Durango 2021 Fiat 500X 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Grand Wagoneer 2021 Jeep Renegade 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500+ 101 more
Associated Documents
- Download MC-10221787-0001.pdf↗
August 19, 2020•Document ID: 10180177
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT
Mfr Comm. #:
9003637
Date Added:
September 28, 2020
Manufacturer:
JEEP
Summary
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Associated Products (104)
2021 Chrysler Pacifica 2021 Dodge Durango 2021 Jeep Cherokee 2021 Jeep Compass 2021 Jeep Gladiator 2021 Jeep Grand Cherokee 2021 Jeep Wrangler 2021 Ram 1500 2020 Alfa Romeo Stelvio 2020 Chrysler 300 2020 Chrysler Pacifica 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Dodge Journey 2020 Fiat 500 2020 Fiat 500X 2020 Jeep Cherokee 2020 Jeep Compass 2020 Jeep Gladiator+ 84 more
Associated Documents
- Download MC-10180177-0001.pdf↗
August 12, 2020•Document ID: 10221782
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
9004276
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
Associated Products (8)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10221782-0001.pdf↗
August 12, 2020•Document ID: 10180172
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Mfr Comm. #:
9004276
Date Added:
September 28, 2020
Manufacturer:
RAM
Summary
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
Associated Products (8)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10180172-0001.pdf↗
August 7, 2020•Document ID: 10221867
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
1805920
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost(Additional Improvement for D2 ETM Only). P1451-00 - Diesel Particulate Filter System Performance. P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P21C4-00 - Reductant Line Heater Relay Control Circuit High. P2560-00 - Engine Coolant Level Low. P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P0604-00 - Internal Control Module Ram. P0607-00 - ECU Internal Performance. P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM), 68RFE). P0740-00 - TCC Out Of Range. P218F-00 -Reductant No Flow Detected. P20EE - NOx Catalyst Efficiency Below Threshold. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 Mph Performance. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P0420 - Catalyst System Efficiency Bank 1. U02A3 - Lost of Communication with PM Sensor. P1507 - Crankcase Filter Restriction. P0116 - Engine Coolant Temperature Sensor Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). U3017 - Control Module Timer/Clock Performance.
Associated Products (2)
2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10221867-0001.pdf↗
August 7, 2020•Document ID: 10221866
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
1806020
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
Associated Products (8)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10221866-0001.pdf↗
August 7, 2020•Document ID: 10221865
Service Bulletin/Repair Instructions
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; SUSPENSION; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
Mfr Comm. #:
0807320
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
Associated Products (4)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10221865-0001.pdf↗
August 7, 2020•Document ID: 10180257
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, OTHER:FUEL FILTER; ENGINE AND ENGINE COOLING
Mfr Comm. #:
18-059-20
Date Added:
September 28, 2020
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost(Additional Improvement for D2 ETM Only). P1451-00 - Diesel Particulate Filter System Performance. P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P21C4-00 - Reductant Line Heater Relay Control Circuit High. P2560-00 - Engine Coolant Level Low. P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P0604-00 - Internal Control Module Ram. P0607-00 - ECU Internal Performance. P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM), 68RFE). P0740-00 - TCC Out Of Range. P218F-00 -Reductant No Flow Detected. P20EE - NOx Catalyst Efficiency Below Threshold. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 Mph Performance. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P0420 - Catalyst System Efficiency Bank 1. U02A3 - Lost of Communication with PM Sensor. P1507 - Crankcase Filter Restriction. P0116 - Engine Coolant Temperature Sensor Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). U3017 - Control Module Timer/Clock Performance.
Associated Products (2)
2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10180257-0001.pdf↗
August 7, 2020•Document ID: 10180256
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; ENGINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Mfr Comm. #:
18-060-20
Date Added:
September 28, 2020
Manufacturer:
RAM
Summary
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
Associated Products (6)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10180256-0001.pdf↗
August 7, 2020•Document ID: 10180255
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
Mfr Comm. #:
08-073-20
Date Added:
September 28, 2020
Manufacturer:
RAM
Summary
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
Associated Products (4)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10180255-0001.pdf↗
August 5, 2020•Document ID: 10221814
Service Bulletin/Repair Instructions
PARKING BRAKE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Mfr Comm. #:
S2008000114
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
Associated Products (8)
2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10221814-0001.pdf↗
August 5, 2020•Document ID: 10180204
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
S2008000114
Date Added:
September 28, 2020
Manufacturer:
RAM
Summary
SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen
Associated Products (10)
2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10180204-0001.pdf↗
August 1, 2020•Document ID: 10221813
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION
Mfr Comm. #:
S2008000113
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Associated Products (128)
2020 Alfa Romeo Stelvio 2020 Chrysler 300 2020 Dodge Challenger 2020 Dodge Charger 2020 Dodge Durango 2020 Dodge Journey 2020 Jeep Cherokee 2020 Jeep Gladiator 2020 Jeep Grand Cherokee 2020 Jeep Renegade 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Alfa Romeo Stelvio 2019 Chrysler 300 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango+ 108 more
Associated Documents
- Download MC-10221813-0001.pdf↗

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