Ram 3500 Service Bulletins (2014)

573 manufacturer communications on file.

October 7, 2014•Document ID: 10139778
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
18-053-14
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. They are as follows: Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following DTCs. These Faults Have Been Changed From One Trip Faults To Two Trip Faults: ? P0201 - P0206 - Fuel Injector X Circuit Open Fault Codes. ? U110E - Lost Ambient Temperature Message. ? P049D - EGR Control Position Exceeding Learning Limit. ? P226C - Turgocharger Boost Control ?A? Slow Response. The Following DTC Has Been Changed From A Two Trip Fault To One Trip Fault: ? U1A24 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P0087 - Fuel Rail Pressure Too Low. ? P2281 - Air Leak Between MAF And Throttle Body. ? P0544 - Exhaust Gas Temperature Sensor Circuit - Sensor 1/1. ? P0128 - Thermostat Rationality. In cold ambient temperatures. ? P214D - SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. ? P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. ? P040B - Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. ? U3017 - Control Module Timer/Clock Performance. ? U1421 - Implausible Ignition Key Off Time Received. ? P0420 - Catalyst Efficiency Below Threshold. ? P026B - Injection Timing Performance. ? P04DB - Crankcase Ventilation System Disconnected. ? P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P2002 - Diesel Particulate Filter Efficiency Below Threshold. ? P0604 - Internal Control Module RAM. ? P1451 - Diesel Particulate Filter System Performance. Other Updates Included: ? Fuel Filter Minder Calibration Changes ? Cruise control
Associated Products (2)
2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10139778-0001.pdf↗
October 7, 2014•Document ID: 10063706
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-053-14
Date Added:
May 9, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (2)
2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10063706-0001.pdf↗
September 19, 2014•Document ID: 10221029
Service Bulletin/Repair Instructions
FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
2500514
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Associated Products (8)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10221029-0001.pdf↗
September 19, 2014•Document ID: 10139749
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL
Mfr Comm. #:
25-005-14
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Associated Products (8)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10139749-0001.pdf↗
September 19, 2014•Document ID: 10064541
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mfr Comm. #:
25-005-14
Date Added:
May 13, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (10)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram 2011 Dodge Ram
Associated Documents
- Download MC-10064541-0001.pdf↗
September 16, 2014•Document ID: 10221018
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; EXTERIOR LIGHTING; ELECTRICAL SYSTEM
Mfr Comm. #:
1800414
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High (applies only to DD vehicles equipped with a DFP automatic transmission)
Associated Products (3)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10221018-0001.pdf↗
September 16, 2014•Document ID: 10139738
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM
Mfr Comm. #:
18-004-14 REV. B
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High (applies only to DD vehicles equipped with a DFP automatic transmission)
Associated Products (3)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10139738-0001.pdf↗
September 16, 2014•Document ID: 10056978
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-004-14 REV. B
Date Added:
March 24, 2015
Manufacturer:
RAM
Summary
CHRYSLER: RAM 2500 CUSTOMERS MAY EXPERIENCE MALFUNCTION INDICATOR LAMP ILLUMINATION. *LJ
Associated Products (2)
2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10056978-0001.pdf↗
September 6, 2014•Document ID: 10221007
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
2500314
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Information: P207F P1C70 And SCR Inducement Strategy
Associated Products (9)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10221007-0001.pdf↗
September 6, 2014•Document ID: 10139607
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
25-003-14
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Information: P207F P1C70 And SCR Inducement Strategy
Associated Products (9)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10139607-0001.pdf↗
September 4, 2014•Document ID: 10220999
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
1800214
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P0201 - P0206 - FUEL INJECTOR X CIRCUIT/OPEN Fault Codes. ? U110E - LOST AMBIENT TEMPERATURE MESSAGE. ? P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: ? P0087 - FUEL RAIL PRESSURE TOO LOW. ? P0544 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT - SENSOR 1/1. ? P2281 - AIR LEAK BETWEEN MAF AND THROTTLE BODY. ? P0128 - THERMOSTAT RATIONALITY. In low ambient temperatures. ? U3017 - CONTROL MODULE TIMER/CLOCK PERFORMANCE. ? U1421 - IMPLAUSIBLE IGNITION KEY OFF TIME RECEIVED. ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE. ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1. ? P2002 - DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD. ? P0604 - INTERNAL CONTROL MODULE RAM ERROR. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC. Other Updates: ? Fuel Filter Minder Calibration Changes ? Cruise control system improvements. ? Improvements in exhaust brake switch operation. ? Charging system improvements for dual alternator applications. ? Various wiTECH data and system test additions and improvements. ? OBD Template changes for P2453. ? Dual Fuel Tank component update. ? Inducement Timer Reset (Feature enable in wiTech). ? PTO Denied Status Message Update. ? PTO Horn Request sen
Associated Products (3)
2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10220999-0001.pdf↗
September 4, 2014•Document ID: 10139600
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM
Mfr Comm. #:
18-002-14 REV. A
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Software To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P0201 - P0206 - FUEL INJECTOR X CIRCUIT/OPEN Fault Codes. ? U110E - LOST AMBIENT TEMPERATURE MESSAGE. ? P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: ? P0087 - FUEL RAIL PRESSURE TOO LOW. ? P0544 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT - SENSOR 1/1. ? P2281 - AIR LEAK BETWEEN MAF AND THROTTLE BODY. ? P0128 - THERMOSTAT RATIONALITY. In low ambient temperatures. ? U3017 - CONTROL MODULE TIMER/CLOCK PERFORMANCE. ? U1421 - IMPLAUSIBLE IGNITION KEY OFF TIME RECEIVED. ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE. ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1. ? P2002 - DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD. ? P0604 - INTERNAL CONTROL MODULE RAM ERROR. This DTC may be caused by enabling the remote throttle feature via the EVIC, and it will be accompanied by a ?service electronic throttle control? message in the EVIC. Other Updates: ? Fuel Filter Minder Calibration Changes ? Cruise control system improvements. ? Improvements in exhaust brake switch operation. ? Charging system improvements for dual alternator applications. ? Various wiTECH data and system test additions and improvements. ? OBD Template changes for P2453. ? Dual Fuel Tank component update. ? Inducement Timer Reset (Feature enable in wiTech). ? PTO Denied Status Message Update. ? PTO Horn Request sen
Associated Products (2)
2014 Ram 3500 2014 Ram 5500
Associated Documents
- Download MC-10139600-0001.pdf↗
September 4, 2014•Document ID: 10062992
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-002-14REV.A
Date Added:
April 26, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (3)
2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10062992-0001.pdf↗
August 20, 2014•Document ID: 10139702
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
17-006-14
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Noisy And/Or Weeping Rear Shock Absorber This bulletin involves inspecting the rear shock absorber dust covers to determine if they are plastic or metal, and if the dust covers are plastic, replace the rear shock absorbers. Rear shock absorbers may be noisy and/or weeping due to the incorrect shock absorbers being installed on the vehicle.
Associated Products (1)
2014 Ram 3500
Associated Documents
- Download MC-10139702-0001.pdf↗
August 20, 2014•Document ID: 10062985
Service Bulletin/Repair Instructions
SUSPENSION:REAR:SHOCK ABSORBER
Mfr Comm. #:
17-006-14
Date Added:
April 26, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (1)
2014 Ram 3500
Associated Documents
- Download MC-10062985-0001.pdf↗
August 16, 2014•Document ID: 10139698
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
09-004-14
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Engine Oil Weep From Oil Filter Adapter and/or Oil Cooler This bulletin involves inspection of the oil filter adapter and oil cooler for signs of oil weepage and repairing as necessary. The Oil Filter Adapter (OFA) and/or oil cooler may weep oil.
Associated Products (3)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10139698-0001.pdf↗
August 16, 2014•Document ID: 10062956
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
09-004-14
Date Added:
April 26, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10062956-0001.pdf↗
August 1, 2014•Document ID: 10139680
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
STAR News No. 85
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10139680-0001.pdf↗
July 31, 2014•Document ID: 10217731
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
08-036-14 REV. A
Date Added:
August 15, 2022
Manufacturer:
DODGE
Summary
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank
Associated Products (13)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10217731-0001.pdf↗
July 31, 2014•Document ID: 10217730
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
08-021-14 REV. B
Date Added:
August 15, 2022
Manufacturer:
JEEP
Summary
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
Associated Products (11)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10217730-0001.pdf↗

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