Ram 3500 Service Bulletins (2014)
573 manufacturer communications on file.
- August 13, 2015•Document ID: 10149013Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- 68140664A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCompressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 12, 2015•Document ID: 10149025Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
- Mfr Comm. #:
- 12213
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryInspection and Return: Brake Rotor - PN 04779712AA
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 12, 2015•Document ID: 10149012Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); POWER TRAIN
- Mfr Comm. #:
- 68090604A
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummaryPower Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 12, 2015•Document ID: 10148965Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- 25-001-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryDiesel Exhaust Fluid (DEF) Level Sensor Manufacturing Defect This bulletin involves replacing the DEF pump module. A manufacturing defect in the level sensor may have occurred, if the level sensor was built within the time frame listed above. There may be a Malfunction Indicator Lamp (MIL) illuminated. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P203B - Reductant Level Sensor Circuit Performance. ? P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. ? P203D - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit High.
Associated Products (6)Associated Documents - August 11, 2015•Document ID: 10149011Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 68080819A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCamshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: [email protected]~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 10, 2015•Document ID: 10149010Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Mfr Comm. #:
- 68079375A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCrankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 9, 2015•Document ID: 10149009Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- 56046094A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 8, 2015•Document ID: 10149008Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- 56041380A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryBattery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 7, 2015•Document ID: 10149007Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 55112621A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryBumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 6, 2015•Document ID: 10149024Service Bulletin/Repair InstructionsEQUIPMENT; WHEELS
- Mfr Comm. #:
- 12137
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryReturn: Molding Kit - Wheel Lip Opening
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 6, 2015•Document ID: 10149006Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
- Mfr Comm. #:
- 05191925A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRadiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 5, 2015•Document ID: 10149005Service Bulletin/Repair InstructionsSTEERING; STEERING:ELECTRIC POWER ASSIST SYSTEM
- Mfr Comm. #:
- 05154400A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryPump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 4, 2015•Document ID: 10149004Service Bulletin/Repair InstructionsENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Mfr Comm. #:
- 05149141A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryCamshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: [email protected]~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to [email protected]
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 4, 2015•Document ID: 10148953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-072-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Associated Products (13)Associated Documents - August 4, 2015•Document ID: 10058300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-072-15REVA
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryCERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE
Associated Products (16)Associated Documents - August 3, 2015•Document ID: 10149003Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 04861963A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryEvaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC), please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 2, 2015•Document ID: 10149002Service Bulletin/Repair InstructionsSEATS; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- Mfr Comm. #:
- 04610124A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryElement Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 1, 2015•Document ID: 10149000Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 1UU47DX9A
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummarySeat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - August 1, 2015•Document ID: 10148946Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 6th Edition 2015
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
SummaryWarranty Operations Newsletter Volume 1, Issue 6
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - July 16, 2015•Document ID: 10149678Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-072-15
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
Associated Products (13)Associated Documents