Porsche Cayenne Service Bulletins (2017)

588 manufacturer communications on file.

• June 28, 2018•Document ID: 10143297

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  122-P5G7U-07

  Date Added:

  July 30, 2018

  Manufacturer:

  PORSCHE

  Summary

  Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

  Associated Products (40)

  2018 Porsche 718 Boxster2018 Porsche 9112018 Porsche Cayenne2018 Porsche Panamera2017 Porsche 718 Boxster2017 Porsche 9112017 Porsche Cayenne2017 Porsche Panamera2016 Porsche 718 Boxster2016 Porsche 9112016 Porsche Cayenne2016 Porsche Panamera2015 Porsche 9112015 Porsche Boxster2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche 9112014 Porsche Boxster2014 Porsche Cayenne2014 Porsche Panamera+ 20 more
  Associated Documents

  • DownloadMC-10143297-0001.pdf↗
• June 27, 2018•Document ID: 10143523

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  122-R9H5B-07

  Date Added:

  August 6, 2018

  Manufacturer:

  PORSCHE

  Summary

  Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

  Associated Products (23)

  2018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne+ 3 more
  Associated Documents

  • DownloadMC-10143523-0001.pdf↗
• June 27, 2018•Document ID: 10143299

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  122-R9H5B-07

  Date Added:

  July 30, 2018

  Manufacturer:

  PORSCHE

  Summary

  Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about "leaks" before carrying out any other work.

  Associated Products (23)

  2018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne+ 3 more
  Associated Documents

  • DownloadMC-10143299-0001.pdf↗
• June 6, 2018•Document ID: 10143524

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  122-B9L7S-07

  Date Added:

  August 6, 2018

  Manufacturer:

  PORSCHE

  Summary

  Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in spontaneous triggering of the alarm system.

  Associated Products (4)

  2018 Porsche Cayenne2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Panamera
  Associated Documents

  • DownloadMC-10143524-0001.pdf↗
• June 6, 2018•Document ID: 10143300

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-B9L7S-07

  Date Added:

  July 30, 2018

  Manufacturer:

  PORSCHE

  Summary

  Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in spontaneous triggering of the alarm system.

  Associated Products (4)

  2018 Porsche Cayenne2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Panamera
  Associated Documents

  • DownloadMC-10143300-0001.pdf↗
• May 30, 2018•Document ID: 10188291

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; EQUIPMENT

  Mfr Comm. #:

  122-S6Q2R-06

  Date Added:

  March 6, 2021

  Manufacturer:

  PORSCHE

  Summary

  Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles.

  Associated Products (112)

  2021 Porsche Cayenne2021 Porsche Macan2021 Porsche Panamera2021 Porsche Taycan2020 Porsche 718 Boxster2020 Porsche 718 Spyder2020 Porsche 9112020 Porsche Cayenne2020 Porsche Cayman2020 Porsche Macan2020 Porsche Panamera2020 Porsche Taycan2019 Porsche 718 Boxster2019 Porsche 718 Cayman2019 Porsche 9112019 Porsche Cayenne2019 Porsche Macan2019 Porsche Panamera2018 Porsche 718 Boxster2018 Porsche 718 Cayman+ 92 more
  Associated Documents

  • DownloadMC-10188291-0001.pdf↗
• May 16, 2018•Document ID: 10188268

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EXTERIOR LIGHTING

  Mfr Comm. #:

  122-K9M7R-06

  Date Added:

  March 6, 2021

  Manufacturer:

  PORSCHE

  Summary

  Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components.

  Associated Products (82)

  2020 Porsche 718 Boxster2020 Porsche 718 Spyder2020 Porsche 9112020 Porsche Cayenne2020 Porsche Cayman2020 Porsche Macan2020 Porsche Panamera2020 Porsche Taycan2019 Porsche 718 Boxster2019 Porsche 718 Cayman2019 Porsche 9112019 Porsche Cayenne2019 Porsche Macan2019 Porsche Panamera2018 Porsche 718 Boxster2018 Porsche 718 Cayman2018 Porsche 9112018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera+ 62 more
  Associated Documents

  • DownloadMC-10188268-0001.pdf↗
• May 10, 2018•Document ID: 10142252

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  122-B9V4V-06

  Date Added:

  June 25, 2018

  Manufacturer:

  PORSCHE

  Summary

  Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has reduced vehicle downtime and repeat repairs substantially.

  Associated Products (55)

  2018 Porsche 718 Boxster2018 Porsche 9112018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche 718 Boxster2017 Porsche 718 Cayman2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 718 Boxster2016 Porsche 718 Cayman2016 Porsche 9112016 Porsche 9182016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche 918+ 35 more
  Associated Documents

  • DownloadMC-10142252-0001.pdf↗
• March 13, 2018•Document ID: 10134874

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-F4U4P-04

  Date Added:

  April 23, 2018

  Manufacturer:

  PORSCHE

  Summary

  Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

  Associated Products (12)

  2018 Porsche Cayenne2018 Porsche Macan2017 Porsche Cayenne2017 Porsche Macan2016 Porsche Cayenne2016 Porsche Macan2015 Porsche Cayenne2015 Porsche Macan2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10134874-0001.pdf↗
• March 13, 2018•Document ID: 10134861

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  122-A5L9U-04

  Date Added:

  April 23, 2018

  Manufacturer:

  PORSCHE

  Summary

  Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump area,

  Associated Products (8)

  2018 Porsche Cayenne2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10134861-0001.pdf↗
• February 13, 2018•Document ID: 10130121

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

  Mfr Comm. #:

  122-A6Z3V-03

  Date Added:

  March 13, 2018

  Manufacturer:

  PORSCHE

  Summary

  Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the condition of the intake valves and portsmust be checked before doing any other work. If the check shows that the intake valves and intake ports have carbon deposits and are dirty, they must be cleaned using the VAS 294 011 - cleaning unit. There should be no need to replace the components. Date of Introduction: The VAS 294 011 - cleaning unit can be ordered immediately for dealers. Remedial Action: The VAS 294 011 - cleaning unit is used for cleaning carboned-up intake valves and intake ports. Compressed air is used to spray a special granulatemixture into the intake port,where it loosens and removes carbon build-up. The dirty granulate is extracted during spraying using an industrial vacuum cleaner.

  Associated Products (23)

  2018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne+ 3 more
  Associated Documents

  • DownloadMC-10130121-0001.pdf↗
• February 8, 2018•Document ID: 10130115

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  122-J8L7U-03

  Date Added:

  March 13, 2018

  Manufacturer:

  PORSCHE

  Summary

  Customer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: New guided fault finding appears in PIWIS tester version 37.000 and higher. Please follow the instructions given in this resource before proceeding with the information in this ATI.

  Associated Products (3)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10130115-0001.pdf↗
• February 6, 2018•Document ID: 10130123

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  122-B6P3D-03

  Date Added:

  March 13, 2018

  Manufacturer:

  PORSCHE

  Summary

  Symptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial Action: In the event of a customer complaint, use PIWIS Tester III with software 36.400.020 (or higher) installed to: ? re-program and code the Tiptronic control unit via "Automatic programming" and ? reset the adaptation values.

  Associated Products (8)

  2018 Porsche Cayenne2018 Porsche Panamera2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera
  Associated Documents

  • DownloadMC-10130123-0001.pdf↗
• February 6, 2018•Document ID: 10130118

  Service Bulletin/Repair Instructions
  POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  Mfr Comm. #:

  122-M3B5L-03

  Date Added:

  March 13, 2018

  Manufacturer:

  PORSCHE

  Summary

  Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-storey car park can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10130118-0001.pdf↗
• December 12, 2017•Document ID: 10127491

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-E9N4X-01

  Date Added:

  January 29, 2018

  Manufacturer:

  PORSCHE

  Summary

  Optimized software for Porsche Communication Management (PCM) 4.0 has been used in standard production in order to further improve the general performance of the system. These optimizations must be implemented retrospectively even for vehicles manufactured before the date of introduction. Action Required: ? Update PCM software using an SD card ? Re-code the PCM using PIWIS Tester test software version 34.800.030 (or higher

  Associated Products (4)

  2017 Porsche 718 Boxster2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan
  Associated Documents

  • DownloadMC-10127491-0001.pdf↗
• November 6, 2017•Document ID: 10125213

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-T7Y5Q-12

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charger (sometimes referred to as a power supply). However, you may experience ECU programming and coding issues if the chosen battery charger has insufficient power. Many workshop manuals currently advise use of a battery charger with a 40 or 70 A current rating. However, with the increasing current requirements of modern Porsche vehicles, we recommend a battery charger capable of producing a minimum current of 90 A.

  Associated Products (50)

  2017 Porsche 718 Boxster2017 Porsche 718 Cayman2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 718 Boxster2016 Porsche 718 Cayman2016 Porsche 9112016 Porsche 9182016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche 9182015 Porsche Boxster2015 Porsche Cayenne2015 Porsche Cayman2015 Porsche Macan2015 Porsche Panamera+ 30 more
  Associated Documents

  • DownloadMC-10125213-0001.pdf↗
• November 2, 2017•Document ID: 10125212

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  122-N6B7V-12

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: * Activate the Start/Stop function and * deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). * A multi-story parking garage can be useful for acoustic reverberation. * On a straight stretch * from speeds less than 10mph (20 km/h) * brake the vehicle to a standstill. * The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10125212-0001.pdf↗
• October 12, 2017•Document ID: 10125199

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  122-F3H8X-11

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Subject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-voltage battery is very low and also if the battery is not sufficiently charged while driving.

  Associated Products (8)

  2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera
  Associated Documents

  • DownloadMC-10125199-0001.pdf↗
• September 26, 2017•Document ID: 10119311

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-A3L7Z-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: In many cases, technicians noted one or more of the following root causes: a) Corrosion on Ground Pin 6B (See figures 1 and 2.) b) Corrosion on the connector to the secondary low temperature coolant pump. c) A bad ground or otherwise unsound wiring.

  Associated Products (3)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119311-0001.pdf↗
• September 22, 2017•Document ID: 10119317

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-Q3V5G-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-story parking garage can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119317-0001.pdf↗