Porsche Cayenne Service Bulletins (2012)

518 manufacturer communications on file.

• November 2, 2017•Document ID: 10125212

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  122-N6B7V-12

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: * Activate the Start/Stop function and * deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). * A multi-story parking garage can be useful for acoustic reverberation. * On a straight stretch * from speeds less than 10mph (20 km/h) * brake the vehicle to a standstill. * The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10125212-0001.pdf↗
• September 22, 2017•Document ID: 10119317

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-Q3V5G-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating noises). 1 Conditions for the first test procedure: ? Activate the Start/Stop function and ? deactivate all sources of noise in the vehicle (Entertainment, ventilation, etc.). ? A multi-story parking garage can be useful for acoustic reverberation. ? Onastraight stretch ? fromspeeds less than 10mph (20 km/h) ? brake the vehicle to a standstill. ? The best way of finding the clicking noise is by driving slowly and then stopping the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119317-0001.pdf↗
• September 13, 2017•Document ID: 10119312

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

  Mfr Comm. #:

  122-G8Z4D-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:

  Associated Products (15)

  2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche 9112011 Porsche Cayenne2011 Porsche Panamera
  Associated Documents

  • DownloadMC-10119312-0001.pdf↗
• August 26, 2017•Document ID: 10109263

  Service Bulletin/Repair Instructions
  POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

  Mfr Comm. #:

  122-U5E8V-06

  Date Added:

  August 1, 2017

  Manufacturer:

  PORSCHE

  Summary

  Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, noises ("rattling") can occur in the rear axle area as a result of a certain driving style over the service life of the vehicle. This will not impair the function of the rear-differential lock.

  Associated Products (4)

  2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10109263-0001.pdf↗
• August 14, 2017•Document ID: 10117507

  Service Bulletin/Repair Instructions
  TRAILER HITCHES; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

  Mfr Comm. #:

  122-A4N7P-09

  Date Added:

  September 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need to do the following to hook up the trailer electrics and/or an electric brake controller:

  Associated Products (19)

  2017 Porsche Cayenne2017 Porsche Macan2016 Porsche Cayenne2016 Porsche Macan2015 Porsche Cayenne2015 Porsche Macan2014 Porsche Cayenne2014 Porsche Macan2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne2010 Porsche Cayenne2009 Porsche Cayenne2008 Porsche Cayenne2007 Porsche Cayenne2006 Porsche Cayenne2005 Porsche Cayenne2004 Porsche Cayenne2003 Porsche Cayenne
  Associated Documents

  • DownloadMC-10117507-0001.pdf↗
• July 17, 2017•Document ID: 10108675

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  122-Q5C4S-06

  Date Added:

  July 28, 2017

  Manufacturer:

  PORSCHE

  Summary

  Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

  Associated Products (18)

  2017 Porsche Cayenne2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne2011 Porsche Panamera2010 Porsche Cayenne2010 Porsche Panamera2009 Porsche 9112009 Porsche Cayenne2008 Porsche Cayenne
  Associated Documents

  • DownloadMC-10108675-0001.pdf↗
• June 27, 2017•Document ID: 10120786

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  122-T5P5F-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120786-0001.pdf↗
• June 13, 2017•Document ID: 10120788

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-Y6R5S-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120788-0001.pdf↗
• June 13, 2017•Document ID: 10120787

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-S5L3F-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120787-0001.pdf↗
• January 31, 2017•Document ID: 10182654

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  122-D8Z9H-02

  Date Added:

  November 16, 2020

  Manufacturer:

  PORSCHE

  Summary

  RESUBMITTING AT THE REQUEST OF B HARDGRAVE. This bulletin from January 2017 contains instructions on how to properly fill Hybrid vehicles with oil, and what to do in the event of a red warning light "Maximum oil level exceeded".

  Associated Products (15)

  2020 Porsche Cayenne2019 Porsche Cayenne2018 Porsche Cayenne2018 Porsche Panamera2017 Porsche Cayenne2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10182654-0001.pdf↗
• December 13, 2016•Document ID: 10125194

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  122-N9F6H-01

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: Image sensor fault in the front camera. Insufficient contrast causes certain functions to fail at times.

  Associated Products (16)

  2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera
  Associated Documents

  • DownloadMC-10125194-0001.pdf↗
• November 18, 2016•Document ID: 10120623

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-E3D6M-12

  Date Added:

  October 25, 2017

  Manufacturer:

  PORSCHE

  Summary

  Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. ? If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120623-0001.pdf↗
• November 18, 2016•Document ID: 10119298

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-E3D6M-12

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. ? If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119298-0001.pdf↗
• October 20, 2016•Document ID: 10119330

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  122-P6P7K-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the part number of the new transfer case. If the transfer case is the old type, it must be converted to the new type before doing any other work. Conversion to the new type involves: ? Fitting a new protective ring on the front output drive (sometimes also referred to as "dust boot"), ? Fitting a new vent connection (breather adapter) ? Retrofitting a vent line in the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119330-0001.pdf↗
• September 20, 2016•Document ID: 10122094

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-F7A7X-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.

  Associated Products (5)

  2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122094-0001.pdf↗
• September 19, 2016•Document ID: 10122087

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-Q4E3L-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  There is increased friction in the air spring compressor valves at temperatures below ?13° F (?25° C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning message will be displayed in the instrument cluster and Porsche Active Suspension Management (PASM) will stop working temporarily. Re-program PASM control unit using the PIWIS Tester with software version 33.010.030 (PIWIS Tester 3) or version 17.100.030 (PIWIS Tester II) or a higher software version installed.

  Associated Products (2)

  2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122087-0001.pdf↗
• September 16, 2016•Document ID: 10122084

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  122-G4Y8K-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  There is a possibility that a leak can occur at the fuel rails in the fuel injection system on the affected vehicles. As a result, a small amount of fuel can leak out. The customer may get a smell of fuel in these rare cases. Replace both fuel rails and replace the support piece and the support ring and sealing ring on the fuel injectors. Also replace the coolant regulator.

  Associated Products (2)

  2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122084-0001.pdf↗
• September 16, 2016•Document ID: 10084203

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

  Mfr Comm. #:

  122-G4Y8K-10

  Date Added:

  November 14, 2016

  Manufacturer:

  PORSCHE

  Summary

  "THERE IS A POSSIBILITY THAT A LEAK CAN OCCUR AT THE FUEL RAILS IN THE FUEL INJECTION SYSTEM ON THE AFFECTED VEHICLES. AS A RESULT, A SMALL AMOUNT OF FUEL CAN LEAK OUT. THE CUSTOMER MAY GET A SMELL OF FUEL IN THESE RARE CASES. REPLACE BOTH FUEL RAILS AND REPLACE THE SUPPORT PIECE AND THE SUPPORT RING AND SEALING RING ON THE FUEL INJECTORS. ALSO REPLACE THE COOLANT REGULATOR."

  Associated Products (2)

  2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10084203-0001.pdf↗
• August 23, 2016•Document ID: 10165170

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  122-T3H2H-09

  Date Added:

  September 23, 2019

  Manufacturer:

  PORSCHE

  Summary

  Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system

  Associated Products (48)

  2020 Porsche Cayenne2019 Porsche 9112019 Porsche Cayenne2019 Porsche Macan2019 Porsche Panamera2018 Porsche 9112018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 9112016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche Cayenne2015 Porsche Macan+ 28 more
  Associated Documents

  • DownloadMC-10165170-0001.pdf↗
• July 26, 2016•Document ID: 10188295

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-F5Q8K-07

  Date Added:

  March 6, 2021

  Manufacturer:

  PORSCHE

  Summary

  Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

  Associated Products (16)

  2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne2011 Porsche Panamera2010 Porsche Cayenne2010 Porsche Panamera
  Associated Documents

  • DownloadMC-10188295-0001.pdf↗