Pontiac GTO Complaints (2004)
245 consumer complaints on file.
- #10208815November 13, 2007SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT, SUSPENSION, TIRES:SIDEWALL, TIRES, TIRES:BEAD
I WAS ON THE INTERNET AND I CAME ACROSS DEFECTS ON THE 2004-2006 GTOS AND SINCE I HAVE ONE I INVESTIGATED. THE COMPLAINTS WERE THAT THE STOCK SIZE TIRES WERE RUBBING ON THE STRUTS IN FRONT OF THE VEHICLE. SO, I HAVE A 2004 GTO WITH ONLY 7,800 MILES ON IT. I WENT OUT TURNED SAID VEHICLE ON TURNED THE WHEEL ALMOST TILL IT WOULD STOP AND PEEKED UNDER THE CAR AND LOW AND BEHOLD CONTACT WITH STRUT;ON BOTH SIDES. CALLED GM IN DETROIT, THEY HAD NO IDEA OF THE PROBLEM. IGNORED ME. DID NOT RETURN MY PHONE CALLS, THEY SAID THEY WOULD. TOOK VECHICLE TO DEALERSHIP TO FIX CAR. DEALER SAID EVERYTHING LOOKED GOOD EXCEPT THE CAMBER IN FRONT OF CAR. DEALER FIXED CAMBER, MADE ME PAY $100. DOLLARS. I CALL GM 10 TIMES IN DETROIT, HAVE NOT RECEIVED CALL BACK FROM MY REPRESENTITIVE. ALSO SPENT $400.00 ON TWO NEW 235/45 FOR THE FRONT; BECAUSE EVEN AFTER THEY "FIXED IT" THE STOCK TIRES WRE STLL 1/4 INCH AWAY FROM THE STRUT. SO IT HAS COST ME $500.00 TO HOPEFULLY FIX THE CAR I DO NOT EVEN OWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10208628November 11, 2007SUSPENSION:FRONT
MY TIRES ON MY 2004 GTO WERE WEARING PREMATURELY WITH ONLY 27,000 MILES ON IT. WHEN I WAS WASHING MY CAR I NOTICE MY FRONT PASSENGER TIRE HAD WIRES STICKING OUT FROM THE INSIDE OF THE TIRE. IT LOOKED LIKE IT WAS WEARING ON SOMETHING FROM THE INSIDE. AFTER SEEING THIS FRONT TIRE I COULD NO LONGER DRIVE THE VEHICLE UNTIL REPLACING ALL THE TIRES. WHEN I DID BRING MY CAR TO THE PONTIAC DEALER I WAS TOLD IT WAS TO DO WITH AN ALIGNMENT AT MY COST. I WAS TOLD THAT THERE WAS NO RECALL OR WARRANTY THAT COVERED THIS. I WAS CHARGED FOR THE TIRES A CAM KIT FOR THE FRONT CASTER TO FIX THE ALIGNMENT AS WELL AS LABOR. AFTER READING ABOUT THIS PROBLEM FROM OTHERS I HAVE TO SAY I CAN'T WAIT TILL MY LEASE ENDS WITH THIS CAR. I FEEL THIS IS SOMETHING THAT PONTIAC SHOULD REIMBURSE ME FOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10208218November 7, 2007SUSPENSION:FRONT
TOOK FRONT PASSENGER TIRE OFF TO REPLACE AND NOTICED THAT THE INSIDE OF THE TIRE WAS CHEWED UP FROM RUBBING ON THE STRUT. TIRE WAS AT THE POINT OF COMING APART, THE STEAL BELTS WERE EXPOSED. THE REST OF THE TIRE WAS FINE EXCEPT FOR THE INSIDE OF THE TIRE AGAINST THE STRUT. THERE ARE WARE MARKS ON THE STRUT ITSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10205167October 7, 2007STEERING:LINKAGES:TIE ROD ASSEMBLY, TIRES
PROBLEM WITH STEERING CONTROL AND SLOW AIR LEAK OUT OF FRONT RIGHT TIRE, LED ME TO BRING MY CAR TO JUST TIRES IN DECEMBER 2005. THE TECHNICIANS REMOVED THE FRONT RIGHT TIRE AND FOUND THAT THE INNER WALL OF THE TIRE WAS SHREDDED. I THEN TOOK MY CAR TO THE PONTIAC DEALER AND PAID OVER $700 FOR A FAULTY TIRE ROD ARM. ON OCTOBER 7, 2007 WHILE DRIVING 65 MPH DOWN A BUSY INTERSTATE, THE STEERING BECAME UNSTEADY AS A LOUD RUMBLING NOISE COMMENCED. ABOUT 15 SECONDS LATER THE REAR PASSENGER SIDE TIRE EXPLODED AND I WAS DRIVING ON THE RIM WITH LIMITED CONTROL OF THE CAR, TRYING TO PULL OFF TO THE SIDE OF THE ROAD. AS I PUT A SPARE TIRE ON THE CAR, THERE WAS SHREDDED RUBBER WRAPPED AROUND THE AXLE AND BRAKE LINKAGE THAT WAS DIFFICULT TO REMOVE. WITH THE SPARE TIRE IN PLACE, I SLOWLY DROVE 8-10 MILES TO MY LOCAL PONTIAC DEALER WHERE I PARKED MY CAR UNTIL THE NEXT BUSINESS DAY, SO I COULD CANCEL MY LEASE EARLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10204767October 3, 2007SUSPENSION:FRONT:MACPHERSON STRUT, TIRES:SIDEWALL
I OWN A 2004 PONTIAC GTO. THE CARS STRUT RUB HAS WORE A ANGLE ON THE OUTER EDGE OF THE TIRE AND HAS CAUSED A CHUNK OF TIRE TO PEEL BACK AND EXPOSE THE METAL WIRES. I HAVE SEEN OTHER PEOPLES CARS THAT ARE WAY WORSE. THEY HAVE METAL WIRES A INCH WIDE EXPOSED ALL THE WAY AROUND THE TIRE. AND HAVE CAUSED SOME PEOPLE I KNOW TO HAVE BLOW OUTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203407September 19, 2007ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH HAS FAILED ON MY GTO 2 TIMES NOW. THE FIRST TIME ABOUT 4 OR 5 THOUSAND MILES AGO IT WOULD NOT TURN EASILY, OR AT ALL. NOW THE IGNITION SWITCH WILL NOT TURN ALL THE WAY OFF. THE RETAINED ACCESSORIES STAY ON, AND THE STEERING COLUMN LOCK IS INOPERATIVE. MY LOCAL DEALER IS REPAIRING MY VEHICLE FOR ME. I AM AWARE OF SEVERAL OTHERS THAT HAVE HAD THIS PROBLEM. A FEW REQUIRING 3-4 REPAIRS. MY CONCERN IS THAT WITH THE COLUMN LOCK NOT WORKING WHEN PARKED ON A HILL THERE IS NO WAY OF LOCKING THE WHEEL IN A TURN TO KEEP IT FROM WANDERING AWAY. ALSO IN THE EVENT OF AN EMERGENCY EVAC ( HURRICANES IN FLORIDA) THE VEHICLE MAY NOT START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10202802September 12, 2007TIRES
I PURCHUSED MY 2004 PONTIAC GTO IN NOVEMBER OF 2004 I WAS ONE OF THE FIRST TO OWEN THIS CAR IN 2004. HOWEVER ABOUT 9,000 MILES OF ME DRIVING MY CAR I HAD REAR TIRE PROBLEMS THE CAMBER AND TOE WAS NOT STRAIGH. I TOOK MY CAR BACK TO THE DEALER SHIP AND THEY TOLD ME NOT THERE PROBLEM. I TOOK MY CAR TO A NUMBER OF DIFFRENT ALINMENT PLACES AND THEY ALL CHECKED ALINMENT AND SAID IT WAS OFF A LITTLE BUT NOT ENOUGH TO WERE ONLY ON THE INSIDE OF THE REAR TIERS. I REPLACE THE TIRES MY SELF. ABOUT 1,000 MILES LATER MY STEERING WAS SHAKING AND FRONT END, THE FIRST THING I THOUGHT IT WAS MY ROTOERS I WENT TO REPLACE AND RELIZE IT WAS MY FRONT TIRES. AGAIN I TOOK TO DEALER AND AGAIN THEY TURN ME AWAY. I CONTACTED PONTIAC AND GM THEY SAID THE WILL SENT AN INSPECTOR TO LOOK AT CAR THAT NEVER HAPPEN> THE DEALER SHIP DID NOT WANT TO SET UP WITH ME. PONTIAC TOLD ME THEY DO NOT GO TO PEOPLE HOUSES FOR THAT IT HAS TO BE DONE IN DEALERSHIP. I WENT TO ANOTHER DEALER AND THEY TOLD ME THEY NEVER HEARD OF ANYTHING LIKE THAT. I REPLACE MY TIRES MORE THEN 3 TIMES IN FRONT AND 2 TIMES IN BACK AND EVERYTIME HAD AN ALINMENT DONE. THE FIRST TIME I HAD FRONTS REPLACED THEY TOLD ME THAT THE FRONT TIRES ARE RUBBING AGENST THE STRUTS. I DID NOT GO TO DEALER TO BE TURNED AWAY. I CANT KEEP AFFORDING NEW TIRES EVERYTIME 6,000 COMES. I PURCHUSED A NEW CAR TO HAVE NO HEADACHS BUT INSTEAD I HAVE MORE AND SPEND A LOT OF MONEY. ALSO THE GAS CAP GETS STUCK ON WHEN I GET GAS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10202511September 11, 2007SUSPENSION
OWN A 2004 PONTIAC GTO. TOOK MY CAR IN FOR A NOISE IN THE FRONT END AREA. EVERYTIME I WENT AROUND A CORNER SLOWLY I COULD HEAR A RUBBING NOISE. AND SOMETIMES WHEN I WOULD BACK OUT OF THE PARKING SPACE I HEAR A LOUD GRINDING NOISE AND THE STEERING WHEEL WOULD JUMP OUT OF MY HANDS. I TOOK THE CAR IN TO MY GMAC DEALERS SERVICE DEPARTMENT TO HAVE A LOOK. THE MECHANIC TOLD ME THAT THE STRUT WAS RUBBING ON MY TIRES. WE LOOKED AT THE TIRES ON MY FRONT END AND THERE WERE GROOVE MARKS ALL ALONG THE RADIUS OF THE TIRE. SOME CHUNKS OF TIRE WERE TAKEN OUT AND SOME OF THE STEEL BELTS WERE SHOWING THROUGH. HE TOLD ME I WAS LUCKY TO CATCH THIS WHEN I DID OR I COULD HAVE HAD A BLOW OUT AT ANY TIME. I HAD TO REPLACE ALL FOUR TIRES BECAUSE THEY HAD BEEN ROTATED A COUPLE OF TIMES ALL READY. THE BACK TIRES WEREN'T AS BAD AS THE FRONT BUT OF COURSE YOU CAN'T JUST GET TWO NEW ONES. THIS TIRE PURCHASE CAME OUT OF MY POCKET BECAUSE THE MECHANICS TOLD ME THERE WAS NOTHING THEY COULD DO. I HAVE PICTURES OF MY STRUTS AND YOU CAN CLEARLY SEE WHERE THEY WERE RUBBING ON MY TIRE. *JB UPDATED 10/10/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201839September 4, 2007SUSPENSION, TIRES
I HAVE A 2004 PONTIAC GTO WITH 47K MILES ON IT NOW. DECEMBER 2006 I WAS DRIVING HOME FROM AN OUT OF TOWN TRIP 4 HOURS AWAY FROM HOME. I NOTICED THAT THE FRONT END WAS RIDING KIND OF LOW. I PULLED OVER AND CHECKED THE TIRES FOR A PUNCTURE BUT I DID NOT SEE ONE. SO I PULLED OVER TO THE FIRST GAS STATION TO GET AIR. THE TIRES LOOKED LIKE THERE WAS ENOUGH TREAD SO I THOUGHT NOTHING OF IT. WHEN I GO HOME I PULLED INTO THE DRIVEWAY AND CUT THE WHEELS AS FAR TO THE LEFT AS POSSIBLE. I WENT INSIDE AN DID NOT PAY ATTENTION TO THE TIRES. WHEN I CAME BACK OUT I NOTICED BOTH TIRES ON THE FRONT OF THE CAR HAD WORN DOWN TO THE BELTS ON THE INSIDE TREAD ONLY. I COULD NOT SEE THE WEAR BY JUST LOOKING AT THE OUTSIDE OF THE TIRES. I WAS LUCKY I DID NOT HAVE A BLOW OUT. I WENT TO THE TIRE DEALER EARLY THE NEXT MORNING AND GOT NEW TIRES PUT ON THE FRONT. THEY ONLY HAD ABOUT 10K MILES ON THEM. I THOUGHT THE TIRES MAY BE DEFECTIVE AND THE MANAGER AT THE TIRE STORE SAID THEY WERE RUBBING AGAINST THE STRUT ON THE CAR. I FIGURED IF GM HAD MEANT THESE TIRES TO GO ON THIS CAR THAN MAYBE IT IS JUST IN NEED OF AN ALIGNMENT, SO I HAD THAT DONE. THAT WAS 8 MONTHS AGO AND I CHECK THE TREAD ALL THE TIME LOOKING FOR ANY PRE-MATURE WEAR. THEN I SEE THE CHANNEL 5 CLEVELAND STORY ON THE INTERNET JUST LOOKING FOR RECALL INFORMATION ON MY CAR. I HAVE HAD NUMEROUS PROBLEMS LATELY. I LEARNED THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM SO I DECIDED TO COMPLAIN ABOUT THE DEFECT. I WISH GM WOULD JUST TELL EVERYONE WHAT A BETTER TIRE SIZE WOULD BE RATHER THAN RISK BAD PUBLICITY. I ALSO HAVE TO REPLACE MY REAR TIRES AS THEY WEAR IN THE MIDDLE. I THINK THIS MAY BE ANOTHER PROBLEM. *JB UPDATED 02-28-08 *BF UPDATED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201659September 1, 2007SUSPENSION:FRONT:MACPHERSON STRUT, TIRES
CAR IS 2004 PONTIAC GTO. NOTED THAT STEERING WHEEL WAS SHAKING RATHER VIOLENTLY AND UPON CLOSER INSPECTION OF FRONT TIRES, NOTED ABNORMAL AND ACUTE WEAR OF DRIVE SIDE FRONT TIRE RESULTING IN TIRE RUBBING AGAINST STRUT OF VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201176August 29, 2007SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
STRUT RUB ON 2004 PONTIAC GTO, BOTH LEFT AND RIGHT FRONT. RIGHT FRONT HAD VERY BAD TIRE WEAR ON INSIDE AND OUT SIDE OF TIRE. TOOK THE CAR IN FOR STATE INSPECTION AND HAD 4 NEW TIRES PUT ON IT, DEALER FOUND BAD LEFT TIE ROD END AND REPLACED IT, ALSO ALIGNED THE CAR. BUT WHEN I POINTED OUT THE TIRE RUB ON BOTH STRUTS, HE TOLD ME THIS WAS OK (???) I DON'T THINK SO BUT WOULD LIKE TO HAVE THIS ON RECORD FOR FUTURE REFERENCE, THIS CAR HAS BEEN PAMPERED AND SHOULD HAVE HAD NO STRUT RUB, NO HARD CORNERING ECT AND ONLY 29K MILES. I DID PUT ON A 10 MILLIMETER NARROWER TIRE 235/45ZR17 INSTEAD OF 245/45ZR17 SO AS TO BE PROACTIVE AND NOT HAVE THIS PROBLEM IN THE FUTURE, BUT THIS SHOULD NOT BE THE SOLUTION TO EARLY TIEROD OR STRUT FAILURE, AS I APPEAR TO HAVE. IWOULD JUST LIKE GM TO STAND BEHIND THE CARAND ACKNOLEGE WHEN THERE IS A PROBLEM AND RESOLVE IT. *JB UPDATED 01-11-08. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201071August 28, 2007SUSPENSION, TIRES:SIDEWALL
I HAVE A 2004 PONTIAC GTO. I HAVE THE FRONT STRUT RUB ON THE TIRES AND HAS DESTROYED 2 SETS OF TIRES NOW. THIS NEEDS TO BE RECALLED AND FIXED! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10200929August 27, 2007ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION LOCK BECOMES INCREASINGLY DIFFICULT TO TURN UP TO THE POINT THAT THE LOCK SEIZES. THIS IS THE SECOND FAILURE IN ONE YEAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10199946August 17, 2007SUSPENSION:FRONT
I HAVE A 2004 GTO THE TIRES RUB THE STRUTS THE DEALER DOES NOT KNOW WHY. I HAVE HAD TO REPLACE 2 TIRES BEFORE I THOUGHT THEY WOULD BLOW OUT, THEY ONLY HAD 11000 MILES ON THEM I ONLY HAVE 16000 MILES ON THE CAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198845August 8, 2007SUSPENSION:FRONT:MACPHERSON STRUT
TL*THE CONTACT OWNS A 2004 PONTIAC GTO. WHILE DRIVING 5 MPH, THE CONTACT HEARD A SQUEALING NOISE WHEN HE TURNED THE STEERING WHEEL. THE TIRES WERE ROTATED BY THE REPAIR SHOP, HOWEVER, THE NOISE GREW LOUDER. THE REPAIR SHOP REVERSED THE ROTATION AND RETURNED THE TIRES TO THEIR ORIGINAL POSITIONS. THE TIRES HAD WEAR MARKS AND THE STRUT WAS DISCOLORED. THERE WAS AN ODI ACTION NUMBER (PE07010). THE CURRENT AND FAILURE MILEAGES WERE 6,700. THE CONSUMER STATED FEELS THIS IS A BIG SAFETY CONCERN WOULD LIKE MANUFACTURER TO REIMBURSE $1100 IN REPAIRS. THE CONSUMER PROVIDED INFORMATION FROM THE WEBSITE AND ALSO PHOTOS OF THE DEFECT. UPDATED 09/18/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198675August 6, 2007SUSPENSION
LEFT FRONT TIRE FAILED AT 65 MPH, INNER SIDEWALL WORN DOWN TO STEEL BELT, CAR HAD APPROX. 20000 MILES ON IT AT THE TIME. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198302August 2, 2007SUSPENSION:FRONT:MACPHERSON STRUT
ROTATED THE TIRES ON MY 2004 GTO AND NOTICED THE FRONT TIRES WERE RUBBING THE FRONT STRUTS. AREAS OF THE FRONT STRUTS HAVE NO PAINT LEFT DUE TO THE TIRES RUBBING THEM. NO MAJOR DAMAGE TO THE TIRES OR THE CARS HANDLING HAS OCCURRED SO FAR. I FILED A COMPLAINT WITH PONTIAC CUSTOMER SERVICE TODAY (01 AUGUST 2007) AND THE LADY I WAS TALKING TO STATED SHE HAD NO COMPLAINTS ON FILE REGARDING MY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197860July 30, 2007ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION WHEN HE ATTEMPTED TO START THE VEHICLE. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW IGNITION SWITCH. AS JULY 30, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE BECAUSE THE PART WAS BACK-ORDERED. THE CURRENT AND FAILURE MILEAGES WERE 29,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197653July 27, 2007SUSPENSION:FRONT:MACPHERSON STRUT, TIRES:TREAD/BELT
2004 PONTIAC GTO. FRONT PASSENGER TIRE RUBS STRUT. HAVE LOST THREE TIRES, ONE BLEW OUT AND ONE HAD TREAD SEPARATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197665July 27, 2007SUSPENSION:FRONT:MACPHERSON STRUT
JUST DISCOVERED DRIVER SIDE TIRE RUBBING STRUT AND THE PAINT HAS BEEN RUBBED OFF OF THE STRUT. I HAD NOTICED THE STEERING WHEEL SHAKING A LITTLE AT HIGHWAY SPEEDS. I REMOVED THE FRONT TIRES AND THE INSIDE OF THE LEFT FRONT TIRE IS ALMOST BALD. AFTER READING A LOT ABOUT THIS ISSUE OVER THE PAST FEW MONTHS, IT IS UNDENIABLE THAT THE 2004 GTO HAS DESIGN DEFECTS AND INADEQUATE SUSPENSION PARTS. I'M WONDERING HOW LONG IT WILL BE BEFORE GM DOES THE RIGHT THING BY REPLACING THESE PARTS WITH PARTS THAT WON'T IMMEDIATELY FAIL. WILL THEY DO THIS WILLINGLY OR WILL THEY WAIT UNTIL THEY ARE FORCED TO DO THE RIGHT THING? WILL ONE OR MORE PEOPLE HAVE TO DIE FIRST? WILL CUSTOMERS BE FORCED TO SPEND MORE OF THEIR OWN MONEY TO FIX GM'S SHORTCOMINGS? AFTER MUCH RESEARCH, I'VE COME TO THE CONCLUSION THAT A PEDDERS OR SIMILAR SUSPENSION UPGRADE IS THE ONLY FIX SINCE GM REPLACEMENT SUSPENSION PARTS WILL QUICKLY FAIL JUST LIKE THE ORIGINAL PARTS. IT WILL BE INTERESTING TO SEE IF GM WILL COME THROUGH AND WILL DETERMINE MY FUTURE CAR PURCHASES AND THOSE OF THE PEOPLE I KNOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0