Pontiac Grand AM Complaints (2002)

395 consumer complaints on file.

#10269481May 20, 2009
ELECTRICAL SYSTEM
AT TIMES WHEN I AM DRIVING MY 2002 PONTIAC GRAND AM I WILL SEE SMOKE COMING FROM MY STEERING WHEEL, I THINK IT HAS SOMETHING TO DO WITH THE CLICKING SOUND I HEAR THAT WON'T STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267249April 29, 2009
EXTERIOR LIGHTING
ON FEBRUARY 23, 2009, I PURCHASED A BLACK 2002 PONTIAC GRAND AM GT SEDAN, FROM LOG CABIN AUTO LOCATED IN MURPHY NORTH CAROLINA (CHEROKEE COUNTY). I PAID IN FULL EXACTLY 4,011 DOLLARS TO THE CAR SALES MEN, MARK KISSEL. THE SECOND DAY I HAD THE CAR I HAD TO CHANGE A 0 2 CENSOR. ONE WEEK AFTER I HAD MADE THE PURCHASE, THE LEFT AND RIGHT BLINKER SIGNALS FAILED TO OPERATE. WHEN THE FIRST INITIAL INCIDENT OCCURRED, I RETURNED BACK TO THE DEALER. WHEN I GOT THERE THE SIGNALS HAD RESUMED THEIR PROPER FUNCTION. I OFTEN HAVE TO TURN MY EMERGENCY BLINKERS ON TO GET MY SIGNALS TO OPERATE. UNTIL THIS DAY THEY DO NOT ALWAYS WORK. THE FOLLOWING WEEK, I AM DRIVING IN THE POURING RAIN WITH MY INFANT CHILD IN THE BACK SEAT, WHEN MY WIND SHIELD WIPERS FAILED TO WORK. WEEK AFTER WEEK SOMETHING DEFAULTS ON THIS VEHICLE. BY THIS POINT I'M GETTING SUSPICIOUS ABOUT THE VALIDITY OF THE VEHICLE. SO I RETURN TO THE CAR LOT AND ASK FOR ALL MY PAPERWORK, AND A CAR FAX REPORT. AT THE TIME, HE COULD NOT FURNISH ANY PAPER WORK. SO I GO TO A CERTIFIED GM MOTOR DEALERSHIP, ALSO LOCATED HERE IN MURPHY NORTH CAROLINA, AND HAVE THEM TO PROVIDE ME WITH A CAR FAX REPORT. THIS IS WHEN I FOUND OUT THE VEHICLE HAD BEEN WRECKED; ALSO IT HAD FAILED AN EMISSIONS SAFETY INSPECTION AND HAS FRAUDULENT MILEAGE. ON 05/10/2002 THE MILEAGE REGISTERED AS HAVING 17 MILES, 06/11/2002 IT HAD 1,016, 05/22/2003 IT HAD 108,190, 10/22/2008 IT HAD 85,000, WHEN I PAID FOR THE CAR, I SIGNED A LEGAL DOCUMENT STATING THAT I AGREED TO PURCHASE THE VEHICLE WITH THE KNOWLEDGE THAT IT HAD 84,156 MILES ON IT. FINALLY, AFTER A WEEK OF WAITING HE FURNISHES ME WITH ALL THE COPIES. MY BRAKES HAVE COMPLETELY GONE OUT, MY CATALYTIC CONVERTORS AND EXHAUST SYSTEM NEEDS TO BE REPLACED. TONIGHT ON 04/28/2009, MY REAR LIGHTS COMPLETELY BURNT OUT AND MY SUNROOF FLEW OFF THE CAR AND SHATTERED ONTO THE HIGHWAY. I'M A STRUGGLING COLLEGE STUDENT, WAS AN ORPHAN OF THE STATE (NORTH CAROLINA, UNTIL I AGED OUT OF FOSTER CARE) AND I AM SINGLE MOTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266658April 24, 2009
ELECTRICAL SYSTEM
AT TIMES WHEN I AM DRIVING MY 2002 PONTIAC GRAND AM I WILL SEE SMOKE COMING FROM MY STEERING WHEEL, I THINK IT HAS SOMETHING TO DO WITH THE CLICKING SOUND I HEAR THAT WON'T STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266119April 20, 2009
ELECTRICAL SYSTEM
2002 PONTIAC GRAND AM GT - PROBLEM WITH SECURITY/PASSLOCK SYSTEM. CAN NOT DEPEND ON THIS CAR STARTING. WILL START ONE DAY & NEXT DAY WILL NOT. HAVE RESET THE SECURITY SYSTEM COUNTLESS TIMES AND FINALLY AFTER LAST RESET WILL STILL NOT START. I AM A SINGLE, WORKING MOM WHO RECEIVES NO ASSISTANCE FROM GOVERNMENT AGENCIES, CHILD SUPPORT, ETC.; WORKS EVERYDAY; STILL PAYING ON THIS CAR WHICH ONLY HAS 84,000 MILES ON IT. CAN'T AFFORD ANOTHER CAR PAYMENT, BUT ALSO CAN'T GET THIS CAR TO START TO EVEN DRIVE OFF A CLIFF, MUCHLESS TO DEALERSHIP TO TRADE IN. I AM JUST FED UP WITH THIS VEHICLE AND AFTER READING NUMEROUS SIMILAR COMPLAINTS ON FORUM, CAN'T BELIEVE GM HASN'T ISSUED RECALL. CAN'T SOMETHING BE DONE? NO WONDER GM IS GOING UNDER. NO ONE WANTS TO BUY THEIR PRODUCTS DUE TO THE QUALITY AND DEPENDABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265278April 14, 2009
EXTERIOR LIGHTING
I RECENTLY PURCHASED A USED 2002 PONTIAC GRAND AM SE. WITHIN A FEW DAYS OF PURCHASE, IT BEGAN TO EXPERIENCE TURN SIGNAL/HAZARD PROBLEMS. THE TURN SIGNAL AND/OR HAZARD LIGHTS WILL WORK SOMETIMES AND THEN OTHER TIMES THEY WILL NOT WORK AT ALL. SOMETIMES, IT WILL START WORKING WHEN YOU FIRST START DRIVING AND THEN STOP WORKING WHILE YOU ARE DRIVING AND WILL ALSO START WITH THEM NOT WORKING WHEN YOU START DRIVING AND THEN START WORKING LATER, ALL WITHOUT RESTARTING THE VEHICLE. ALSO, THE TURN SIGNAL WILL MAKE CLICKING NOISES WHEN NOT IN USE. THIS IS VERY DANGEROUS BECAUSE PEOPLE DO NOT KNOW WHEN I AM TURNING AND I HAVE HAD A FEW CLOSE CALLS WITH OTHER VEHICLES!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261591March 11, 2009
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNAL CLICKS AS IF IT IS ON (BUT AT A FASTER-THAN-NORMAL SPEED) WHEN IT IS OFF. THE LIGHTS DO NOT FLASH. I HAVE ALREADY HAD THE SWITCH REPLACED THROUGH THE RECALL BECAUSE THE SIGNALS WOULD INTERMITTENTLY STOP WORKING. I HAD MY REPAIRMAN (NOT THE DEALERSHIP) LOOK AT IT, AND HE DIDN'T KNOW WHAT THE PROBLEM WAS, SO HE CALLED HIS FRIEND AT A GM DEALERSHIP. THE FRIEND SAID THAT THIS PROBLEM IS VERY COMMON ON THESE CARS. TODAY, THE STEERING COLUMN STARTED SMOKING, SO I TOOK IT TO THE DEALERSHIP. I GOOGLED "PONTIAC GRAND AM TURN SIGNAL", AND THERE WERE A LOT OF PEOPLE WHO WERE HAVING THIS SAME PROBLEM WITH THE GRAND AM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258942February 17, 2009
EXTERIOR LIGHTING
I HAVE A 2002 GRAND AM. IT HAS BEEN GIVING ME PROBLEMS WITH THE TURN SIGNALS. UNLIKE THE RECALL, THE SIGNALS ARE STILL WORKING, THEY JUST CLICK RAPIDLY WHEN THEY ARE NOT IN USE. THE NOISE LASTS FOR A LONG TIME. I REPLACED THE FLASHER/SWITCH UNIT AND THE PROBLEM PERSISTS. RANDOMLY, THE FLASHER RELAY WILL CLICK AND THEN STOP AND START AGAIN. WHEN IT IS CLICKING, NO LIGHTS FLASH (EITHER TURN OR HAZARD) BUT IF I ENGAGE HAZARDS OR TURN SIGNAL, THEY OPERATE NORMALLY. ONCE TURNED OFF, THE CLICKING WILL RANDOMLY CONTINUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257361February 3, 2009
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE A 2002 GRAND AM GT. I DROVE IT OFF THE LOT NEW WITH 34 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. THE LOW OIL SENSOR HAS BEEN REPLACED 3 TIMES. THE GASKET INTAKE VALVES WERE LEAKING CAUSING MY LIFTERS TO MELT TOGETHER. I HAD TO HAVE THE LIFTERS REPLACED IN THE ENGINE AT 70,000 MILES. BEING THAT MY SALESMAN WORKED WITH ME, ALL I HAD TO PAY WAS THE COST OF LABOR. THAT WAS STILL $1000. AT 81,000 I HAD TO HAVE A NEW CATALYTIC CONVERTER PUT IN. ONE YEAR LATER I HAVE BEEN TOLD THAT I NEED ANOTHER NEW CATALYTIC CONVERTER. I HAVE ALSO HAD TROUBLE WITH THE BLINKERS AND BRAKE LIGHTS AS OTHERS HAVE WRITTEN. MY SECURITY LIGHT HAS ALSO JUST STARTED COMING ON. I HAVE HAD NOTHING BUT GM VEHICLES UP TO THIS POINT, AS HAVE THE REST OF MY FAMILY. I EVEN HAD FAMILY THAT WORKED FOR GM. I HAD A GRAND PRIX BEFORE THIS, AND IT WAS GREAT. HOWEVER, I WILL NEVER, EVER, BUY ANOTHER GM VEHICLE FOR AS LONG AS I LIVE. THEY DO NOT PRODUCE A PRODUCT THAT THEY WILL STAND BEHIND. NO WONDER THEY NEED A BAILOUT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257249February 2, 2009
EXTERIOR LIGHTING:TURN SIGNAL
I JUST BOUGHT MY 2002 GRAND AM USED FROM A DEALERSHIP. SINCE THEN IT HAS BEEN GIVING ME PROBLEMS WITH THE TURN SIGNALS. UNLIKE THE RECALL, THE SIGNALS ARE STILL WORKING, THEY JUST CLICK RAPIDLY WHEN THEY ARE NOT IN USE. THE NOISE LASTS FOR A LONG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251973December 16, 2008
ELECTRICAL SYSTEM
THE SECURITY LIGHT ON THE DASH COMES ON CONSTANTLY, AND THE DRIVER SIDE DOOR THE WINDOW WILL NOT GO UP OR DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250633December 3, 2008
EXTERIOR LIGHTING, VISIBILITY
MULTIFUNCTION SWITCH DEFECTIVE BRAKE LIGHTS KEEP GOING OUT. WINDOW CLIP BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248927November 16, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE 2002 PONTIAC GRAND AM, I HAVE BEEN HAVING PROBLEMS WITH THE CAR NOT STARTING DUE TO SECURITY LIGHT! WHICH I SEE HAS SOMETHING TO DO WITH THE PASS-LOCK (THEFT-MODULE) SYSTEM, THERE ARE NUMEROUS COMPLAINTS RELATED TO THIS, I DONT SEE WHY IT HASNT BEEN RECALLED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248776November 14, 2008
EXTERIOR LIGHTING
DURING MY DAILY DRIVE TO AND FROM WORK MY TURN SIGNAL AND HAZARD LIGHTS STARTED TO WORK INTERMITTENTLY ON MY 2002 PONTIAC GRAND AM GT. ONE MINUTE THE TURN SIGNAL WOULD WORK GREAT AND THE NEXT SECOND IT WOULD STOP. THIS OCCURRED INFREQUENTLY AT FIRST, BUT GOT PROGRESSIVELY WORSE. TWO WEEKS AFTER THE PROBLEM STARTED, THE TURN SIGNAL AND HAZARD LIGHTS STOPPED WORKING ALTOGETHER. TURN SIGNALS ARE AN ESSENTIAL PART OF DRIVING TO SAFELY INDICATE TO OTHER DRIVERS THAT YOU NEED TO ENTER ANOTHER LANE OR ARE MAKING A SPECIFIC TURN. WITHOUT MY BLINKERS I ALMOST GOT INTO SEVERAL WRECKS BECAUSE I NEEDED TO SWITCH LANES, BUT WAS UNABLE TO INDICATE THIS TO OTHER DRIVERS DURING HEAVY TRAFFIC TIMES. IF I HAD BROKEN DOWN I WOULDN'T HAVE MY HAZARD LIGHTS TO INDICATE TO OTHER DRIVERS THAT I WAS STRANDED. AFTER READING SEVERAL WEB POSTS I DETERMINED THAT THE SWITCH THAT CONTROLS THE TURN SIGNALS AND HAZARD LIGHTS WAS THE PROBLEM. I REPLACED THE PART FOR $40 AT THE DEALERSHIP AND MY BLINKERS AND HAZARDS HAVE BEEN WORKING FINE SINCE. I WAS SURPRISED TO SEE THE NUMBER OF PEOPLE THAT HAD THE SAME PROBLEM ON THE INTERNET. I ALSO FOUND OUT THAT THE SWITCH I REPLACED WAS ACTUALLY RECALLED ON EARLIER MODELS OF MY CAR. THE RECALL FOR THIS SWITCH SHOULD BE EXPANDED TO INCLUDE THE 2002 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247815November 6, 2008
ELECTRICAL SYSTEM
NO INJURIES YET, NO CRASHES YET, AND MANY INCIDENTS OF MY PATIENTS BEING RUN THIN. MY CAR IS HAS GOTTEN WORSE AND THIS PROBLEM HAS BEEN GOING ON FOR THE PAST 17 MONTHS AT-LEAST I HAVE NOT BEEN WRITING EVERY-TIME DOWN BECAUSE IT IS A INCONVENIENCE. NOT ONLY TO ME BUT MY WORK AND EMERGENCY ALSO. I JUST HOPE THAT MY CHILD IS NOT SERIOUSLY HURT ONE DAY AND MY CAR WONT START. I CURRENTLY OWN A 2002 PONTIAC GRAND AM GT. THE SECURITY SYSTEM IS MAKING THE CAR WHERE IT WILL NOT START AND THE SECURITY ALERT LIGHT THAT IS LOCATED ON THE CONSOLE IS ON CONTINUOUSLY. I HAVE A FRIEND THAT HER CAR IS DOING THE SAME BUT IS AT A MORE ADVANCED STAGE THAN MINE.. AND HER CAR ACTUALLY SHUT OFF ON THE ROAD WHILE THE CAR WAS IN MOTION. MY CAR IS NOT TO THAT STAGE TODAY. THE MANUAL SAYS TO REST THE SYSTEM BY ALLOWING THE CAR TO SIT IN THE ON POSITION FOR AT-LEAST 10 MINS WHERE MINE IS TAKING 13-15 MINS. AND ALLOW THE SYSTEM TO RESET. THE CAR IS CURRENTLY NOT STARTING AT-LEAST TWICE A DAY. AND ONE TIME THE CAR ACTUALLY DID NOT START. MY DAD PUT IN A NEW BATTERY AND THAT DID NOT CORRECT THE PROBLEM. I AM AT A LOSS, THE CAR IS DETERIORATING FAST AND THERE IS NO RECALL FOR THIS ISSUE WITH THE SECURITY SYSTEM/PASS-LOCK. THERE ARE MANY PEOPLE WITH THE SAME ISSUE. I FEEL LIKE GM IS TAKING ADVANTAGE OF THE SITUATION JUST TO MAKE A BUCK, AND THEY NEED TO BE HELD RESPONSIBLE FOR THIS ISSUE THAT IS OCCURRING WITH ALL GM VEHICLES. PLEASE HELP! I AM GOING MONDAY TO THE DEALERSHIP TO HAVE A PRICE QUOTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247383October 31, 2008
EXTERIOR LIGHTING:TURN SIGNAL
I RECEIVED A RECALL NOTICE ABOUT THE TURN SIGNALING SYSTEM FAILING YEARS AGO. SINCE THIS WAS BEFORE I HAD ANY PROBLEMS, I THREW THE NOTICE AWAY. BUT THIS MONTH I STARTED TO HAVE THIS PROBLEM. THE SIGNALS DO WORK MOST OF THE TIME, BUT ONCE A WEEK THEY REFUSE TO TURN ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244507October 6, 2008
ELECTRICAL SYSTEM
2002 GRAND AM GT PASSLOCK SYSTEM. ON OCTOBER 3, 2008 WHEN I TRIED TO RESET THE OIL LIGHT ON MY VEHICLE TURNED THE IGNITION KEY TO ON, VEHICLE WOULDN'T START. THIS HAS HAPPENED LEAST FIVE TIMES WITHIN THE LAST YEAR. I'VE EITHER HAD TO REPLACE THE IGNITION CYLINDER OR THE PASSLOCK SYSTEM. EACH TIME THIS HAPPENED I'VE HAD TO HAVE THE CAR TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243142September 22, 2008
EXTERIOR LIGHTING
I HAVE A 2002 PONTIAC GRAND AM GT AND I RECEIVED A LETTER FROM GM ABOUT THE SIGNALS NOT WORKING PROPERLY TO CONTACT THE DEALER AND THEY WOULD FIX IT BUT WHEN I CALLED THEY SAID THEY DON'T KNOW ANYTHING ABOUT IT AND NO LETTERS WENT OUT SO HERE I AM A FEW YEARS LATER AND MY SIGNALS STILL DON'T WORK ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242214September 15, 2008
TIRES, TIRES:TREAD/BELT
ON 9/1/08, I WAS DRIVING NORTH ON 275 FROM TAMPA, APPROXIMATELY 50 MILES, WHEN I HEARD A THUMPING NOISE AND PULLED IMMEDIATELY TO THE SIDE OF THE ROAD. UPON EXAMINATION, I FOUND THAT THE TREAD OF THE TIRE HAD PEELED OFF AND DID A LOT OF DAMAGE TO MY CAR, LEFT FRONT. CALLED AAA TO PUT ON THE SPARE ("DONUT") AND DROVE SLOWLY TO DUNEDIN, FLORIDA, FOR MY WORK WEEK. CALLED STATE FARM AND WAS ADVISED TO TAKE CARE TO GARAGE, COVERED UNDER COMPREHENSIVE COVERAGE, LESS $250 DEDUCTIBLE.. DUNEDIN GARAGE REPLACED FRONT LEFT FENDER AND REPAIRED DAMAGE TO FRONT BUMPER AND FRONT LEFT DOOR. HAD TO REPLACE TWO FRONT TIRES, WHICH I HAD TO PAY FOR. RENTAL CAR DURING ONE WEEK REPAIR WAS 80% PAID BY STATE FARM STATE FARM PICKED UP THE DAMAGED TIRE FROM DUNEDIN GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241023September 5, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT HEARD A NOISE COMING FROM THE HOOD. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAILURE WAS DUE TO A CRACKED OIL CAP, WHICH CAUSED THE OIL TO EVAPORATE. THE CONTACT STATED THAT THE OIL PRESSURE LIGHT DID NOT ILLUMINATE ON THE INSTRUMENT PANEL. THE DRIVER SIDE WINDOW WAS ALSO DEFECTIVE. THE DEALER REPLACED THE HOOK THREE TIMES. THE MANUFACTURER TOOK A REPORT; HOWEVER, THEY DID NOT OFFER TO ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238778August 18, 2008
EQUIPMENT, EXTERIOR LIGHTING
MY 2002 GRAND AM HAS A CLICKING SOUND COMING FROM THE DASHBOARD. I TOOK IT TO GREENFIELD PONTIAC AFTER HEARING ABOUT A SERVICE BULLETIN. THEY TOLD ME THE BULLETIN DID NOT COVER THE PROBLEM I HAD AND THAT SINCE IT DID NOT CREATE A SAFETY HAZARD, IT WAS NOT COVERED. THE COST TO ME WOULD BE ABOUT $300 FOR A NEW 'MULTIFUNCTION SWITCH' WHICH IS THE BLINKER/DIRECTIONAL ARM. MY TURN SIGNALS DO FUNCTION PROPERLY WHEN I NEED TO USE THEM, AND AS FAR AS I KNOW THE LIGHTS ARE NOT ACTUALLY FLASHING. THE CLICKING IS NOT CONSTANT, OR EVERYDAY, BUT WHEN IT GETS GOING, SOMETIMES IT DOES NOT STOP FOR 10 TO 20 MINUTES. I THINK I'M GOING DEAF FROM TURNING THE RADIO UP SO I DON'T HAVE TO HEAR THE CLICKING. I'VE HAD SEVERAL OTHER BAD EXPERIENCES WITH THIS VEHICLE THAT WERE NOT COVERED (I.E. TIMING WENT AT 40,000 MI--BIG BILL!). I WILL NEVER BUY ANOTHER GM PRODUCT--THEY DO NOT STAND BEHIND THEIR VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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