Pontiac Grand AM Complaints (2004)

293 consumer complaints on file.

#10661713December 29, 2014
ELECTRICAL SYSTEM
2004 PONTIAC GRAND AM. PROBLEMS WITH CAR KEY IGNITION AND STARTING UP. *TA THE CONSUMER STATED SHE WAS ONLY ABLE TO DRIVE THE VEHICLE FOR A MILE, BEFORE IT COMPLETELY SHUT OFF. THE REPAIR SHOP REPLACED THE IGNITION LOCK CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667374December 19, 2014
ELECTRICAL SYSTEM
OWNER OF THE 2004 PONTIAC WAS LEAVING WORK AND JUST CUT OFF WHILE IN RUN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664143December 14, 2014
ELECTRICAL SYSTEM
FIRST I WANT TO INFORM YOU THAT YOUR WEBSITE DOES NOT WORK CORRECTLY WITH INTERNET EXPLORER. I TRIED TO FILE A COMPLAINT AND THE AFFECTED PARTS : SECTION WOULD NOT WORK. I'M USING SAFARI AND THE AFFECTED PARTS: SECTION WORKS. GM RECALL 14350 / NHTSA 14V400 SHOULD BE AMENDED TO HAVE GM PROVED TWO CUT KEYS WITH TWO KEY RINGS AND THE INSERTS LISTED ON THE RECALL. I WAS A GM SERVICE MANAGER AND TECH FOR OVER 17 YEARS AND KNOW HOW THE RECALL SYSTEM WORKS. THE PROBLEM WITH THE RECALL IS: 1: VEHICLES OVER 10 YEARS HAVE HAD THE IGNITION LOCK CYLINDER REPLACED. 2: AFTERMARKET REPLACEMENT KEYS ARE NOT THE SAME DESIGN AS THE OEM KEYS TO ALLOW THE INSERTS AND ARE FLAT METAL. 3: THE RECALL USES A INSERT IN THE CUT SLOT THAT DOES NOT WORK IN AFTERMARKET KEYS. ON 10/14 /2014, I WENT TO MY LOCAL GM DEALERSHIP TO HAVE THE RECALL DONE. THE SERVICE ADVISOR INFORMED ME THAT THE RECALL COULD NOT BE DONE WITH THE AFTERMARKET KEY. DO I NEED TO HAVE THE DEALERSHIP CUT ME TWO KEYS AT A COST OF $30. I CAN GET A REPLACEMENT KEY CUT AT ACE HARDWARE OR WAL MART FOR $2.00. AFTERMARKET IGNITION LOCK CYLINDER REPLACEMENT KITS INCLUDE A FLAT METAL KEY. PLEASE CONTACT GM ON THE NUMBER OF COMPLETED RECALL 14350 / NHTSA 14V400. THE LARGE NUMBER OF UNCOMPLETED RECALLS IS DUE TO THE CONTENTS OF MY LETTER. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661737December 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED AND THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING THE KEY IN THE IGNITION. THE FAILURE PROGRESSED FOR MONTHS AND THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE REMEDY FOR THE RECALL REPAIR FAILED TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INSPECT OR DIAGNOSE THE FAILURE WITH THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY FOR THE CONTACT OTHER THAN TO GET THE VEHICLE DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660009November 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE KEY COULD NOT BE TURNED. IN ADDITION, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654995November 14, 2014
STEERING
THE VEHICLE WENT SIDEWAYS AND THEY WERE UNABLE TO CORRECT IT AND WERE T-BONED IN THE DRIVERS DOOR. AT THE TIME OF THE CRASH IS WAS STATED AS ROAD CONDITIONS, BUT WITH THIS RECALL AND THE FACT THAT A LOT OF STUFF USED TO HANG FROM THE KEY CHAIN, WE ARE NOW WONDERING IF THE CAR SHUT OFF AND THEY WERE UNABLE TO CORRECT THE SITUATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10655032November 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT INDICATED THAT THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES BUT THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER BUT, AFTER WAITING FOR LONGER THAN THREE HOURS, THE CONTACT WAS NOTIFIED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654671November 13, 2014
ELECTRICAL SYSTEM
AFTER TURNING CAR OFF FOR 3 MINUTES, KEY WOULD NOT TURN IN THE IGNITION. ON JUNE 11TH I TOOK IT TO A MECHANIC. HE SAID THAT WEIGHT OF KEYS WAS THE LIKELY CULPRIT IN DAMAGING TUMBLERS INSIDE IGNITION SWITCH. IT COST $369.20 TO REPLACE IGNITION LOCK CYLINDER. ALL I HAD ON MY KEY RING WAS CAR KEY, FOB, AND HOUSE KEY, WHICH IS ALL I HAVE EVER HAD ON ANY KEY RING FOR ANY CAR I'VE OWNED AND I'VE NEVER HAD THIS KIND OF PROBLEM WITH ANY OTHER MAKE/MODEL OF CAR. RECALL # 14350 WILL CHANGE OUT THE KEY STATING THAT "IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE...EXPERIENCES SOME OTHER JARRING EVEN, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE 'RUN' POSITION." THIS SORT OF "JARRING EVENT" MESSES WITH THE TUMBLERS, WHICH IS WHAT HAPPENED WITH MY CAR OVER TIME. CHANGING THE KEYS SHOULD HELP TO PREVENT THE KEY FROM DAMAGING THE TUMBLERS THUS CAUSING IT TO MOVE FROM THE 'RUN' POSITION BUT IF THE FACTORY KEY HOLDS "TOO MUCH" WEIGHT CAUSING DAMAGE TO THE TUMBLERS, THIS DAMAGE, IN MY OPINION, SHOULD BE ADDRESSED BY GM AS WELL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654793November 13, 2014
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI-THEFT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,130. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653148November 6, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND INTERMITTENTLY SHUT OFF. THE CONTACT INDICATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE AND TO AVOID A CRASH INTO ON COMING TRAFFIC, THE CONTACT SWERVED TO THE RIGHT. THE TIRES WENT FLAT AND THE CONTACT CRASHED INTO A CURB. THE AIR BAG DEPLOYED DIRECTLY IN THE CONTACT'S FACE AND THE VEHICLE COASTED DUE TO THE INTERMITTENT FAILURE. THE RESIDUE FROM THE DRIVER SIDE AIR BAG WAS CONSUMING THE VEHICLE SO THE CONTACT AND THE PASSENGER EXITED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND BACK. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE DRIVER AND THE PASSENGER DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND REPAIR. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) A FEW DAYS AFTER THE FAILURE AND WAS WAITING FOR THE DEALER TO SCHEDULE THE RECALL REPAIR ALONG WITH THE REPAIRS FROM THE FAILURE THAT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652723November 5, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652826November 5, 2014
AIR BAGS, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DETAILS OF THE CRASH WERE NOT AVAILABLE. THE CONTACT STATED THAT THERE WERE ALSO PROBLEMS WITH THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651936November 2, 2014
EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
I HAD TO HAVE THE IGNITION LOCK CYLINDER UPDATED ON MY 2004 GRAND AM IN 2011 AT THE COST OF $514.77. NOW MY CAR S BEING RECALLED FOR THE KEY FOB CAUSING THE IGNITION SWITCH TO SHUT DOWN. WHILE TAKING CARE OF THE KEY PROBLEM CAN A GM DEALER BE RESPONSIBLE FOR GIVING ME MY MONEY BACK ON THE PREVIOUS NEW IGNITION SWITCH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651333October 30, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V301000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644490October 14, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643416October 8, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BEGAN TO SMOKE. THE INSTRUMENT PANEL GAUGES FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10639403September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED NHTSA CAMPAIGN 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT A PERMANENT FIX. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632832September 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626912August 20, 2014
ELECTRICAL SYSTEM
DURING TRAFFIC MY 2004 PONTIAC GRAND AM JUST SHUT ITSELF OFF! MOMENTS BEFORE I DID HIT A POTHOLE. SUDDENLY, THE LIGHTS IN DASH ILLUMINATED, BELLS SOUNDED, AND MY KEY INDEPENDENTLY MOVED FROM THE ON POSITION TO OFF. I LOST POWER STEERING, BRAKES. THE CAR SLOWED TO A STOP. I CALLED 911 IN DESPERATE FEAR OF BEING HIT.-CAR WOULDN'T RESTART, KEY WOULDN'T COME OUT OF IGNITION. I BECAME ANGERED AND POUNDED ON THE IGNITION AREA AND NEAR THE RADIO. THE CAR THEN WAS ABLE TO RESPOND AND TURN ON. I LEARNED THAT MY CAR HAD BEEN RECALLED IN JULY, BUT THERE IS NO REMEDY ON HOW TO FIX IT. I WAS TOWED TO THE DEALER. MECHANIC, AT DEALER, SAID NO CODES CAME UP TO INDICATE A PROBLEM. HE SAID THOUGH I HAD SOME MILES ON MY CAR, THE CAR WAS IN TERRIFIC CONDITION AND DIDN'T APPEAR TO BE THIS OLD. I TOLD HIM THAT I HAVE BEEN IMPECCABLE WITH MY CAR. THE SERVICE MANAGER TOLD ME THEY AREN'T GOING TO DO ANYTHING BECAUSE THERE IS NO REMEDY. HOWEVER, THE SERVICE MANAGER SAID MY CAR IS NOT SAFE. I WAS NEVER SO SCARED IN MY LIFE. ALL I COULD THINK ABOUT WAS MY CHILDREN. MY LIFE WAS ENDANGERED AS THERE WAS NO WAY TO MAKE MY CARE INDICATE THERE WAS A PROBLEM- FLASHERS WEREN'T RESPONDING. ON MAY 23, 2014, I HIT A POT HOLE PRETTY HARD WHILE ENTERING A PARKING LOT (I WAS GOING SLOW), MY CAR SHUT OFF AND ON IN MOMENTS, LOST POWER STEERING MOMENTARILY. THE KEY WAS STUCK BETWEEN ON AND OFF, NOT COMING OUT OF THE IGNITION. I WAS TOWED TO THE DEALER, THEY REPLACED THE IGNITION. ACCORDING TO MY PAPERWORK AND REPAIR BY THE DEALER, GM HAS ADVISED ME THAT MY CAR IN INVOLVED WITH A RECALL AND I SHOULD SEEK REIMBURSEMENT FOR THE IGNITION SWITCH I HAD REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625898August 18, 2014
ENGINE
I PURCHASED A CAR FROM AN INDIVIDUAL WHO ADVERTISED A CAR FOR SALE BY STATING"AC WORKS HEATER WORKS" UNFORTUNATELY WITHIN 45 MIN AFTER PURCHASING THE VEHICLE I WAS LEFT STRANDED ON SIDE OF THE ROAD IN EXTREMELY HIGH HEAT DUE TO CAR DYING BECAUSE IT OVERHEATED BUT I WASNT AWARE OF IT BECAUSE IT NEVER GOT HOT ON TEMP GAUGE BECAUSE I LATER FOUND OUT THERE WAS NO THERMOSTAT IN THE MOTOR.. I WAS UNABLE TO GET THE SELLER TO ANSWER HER PHONE OR RETURN MY CALLS. THE AC CAN'T WORK WITHOUT A THERMOSTAT AND HEATER NEEDS HEATER CORE IN ORDER TO WORK IN WHICH THE CAR HASN'T ONE. I'M STUCK WITH A VEHICAL THAT I CAN'T DRIVE AND THE SELLER WAS AWARE OF THE PROBLEMS CONCERNING THE CAR BUT FAILED TO MENTION ANYTHING WAS WRONG WITH CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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