Pontiac Grand AM Complaints (2000)
675 consumer complaints on file.
- #10058487February 19, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER-SIDE POWER WINDOW FELL DOWN DUE TO CHEAP PLASTIC REGULATOR CLIP. NEW REGULATOR INSTALLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10058492February 19, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I HAVE THREE COMPLAINTS ON MY 2000 GRAND AM SE: 1. I JUST HAD TO REPLACE MY INTAKE MANIFOLD. IT HAD A HAIRLINE CRACK IN IT THAT THE DEALER INFORMED ME HAD TO BE A MANUFACTURER DEFAULT BECAUSE IT COULDN'T HAVE CRACKED ON ITS OWN. I PAID $600 TO HAVE THIS FIXED IN TOTAL. 2. MY AIR CONDITIONER HASN'T HELD A CHARGE SINCE THE END OF 2003. I HAVEN'T HAD THAT REPAIRED YET SO I HAVE NO IDEA WHAT IT WILL COST. 3. MY "SERVICE ENGINE SOON" LIGHT KEEPS COMING ON. I'M NEVER SURE IF THERE IS OR ISN'T A PROBLEM. ONE DAY IT'S ON, THE NEXT DAY IT'S OFF. I JUST DON'T UNDERSTAND WHY A VEHICLE THAT IS ONLY THREE YEARS OLD CAN HAVE SO MANY ISSUES. I HAVE REPLACED THE BRAKES ONCE AND ALREADY NEED TO DO SO AGAIN. HOWEVER, I AM VERY UPSET ABOUT THE INTAKE MANIFOLD AND AIR CONDITIONER. AN AIR CONDITIONER SHOULDN'T GO OUT ON A THREE YEAR OLD CAR. THAT IS JUST UNACCEPTABLE. I STILL OWE TWO MORE YEARS ON THE CAR AND AM AFRAID OF WHAT WILL BREAK NEXT. I WOULD LIKE TO BE COMPENSATED FOR THIS DEFAULT ON A FAIRLY NEW VEHICLE. I DO WANT TO SAY THAT I JUST LOVED MY CAR WHEN I GOT IT, BUT I DON'T WANT TO CONSTANTLY BE PAYING FOR MAJOR REPAIRS ON A VEHICLE THAT SHOULDN'T REQUIRE THEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10058405February 18, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:MECHANICAL
I HAVE REPLACED THE INTAKE MANIFOLD GASKET TWICE ON MY 2000 PONTIAC GRAND AM. ONCE IN 02/2002 AND AGAIN IN 01/2004. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10058125February 13, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POOR ENGINERING OF WINDOW CLIPS. BEING PLASIC BREAK WHEN COLD. CAUSING WINDOWS TO FALL DOWN WHILE DRIVING. BOTH WINDOWS HAD SAME PROBLEM. ACCORDING TO PARTS DEALERS THIS HAPPENS OFTEN TO THIS YEAR CAR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10057844February 10, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATED VEHICLE OVERHEATED AND LEAKED ANTIFREEZE. CONSUMER TOOK VEHICLE TO AN INDEPENDENT MECHANIC, AND MECHANIC DETERMINED IT WAS LEAKING FROM THE MANIFOLD GASKET. CONSUMER HAD PROBLEM REPAIRED AND PAID FOR IT. THIS WAS AFTER THE MECHANIC RESEARCHED AND DETERMINED THAT THE PROBLEM WAS NOT A RECALL, BUT A SERVICE BULLETIN. CONSUMER WAS CHARGED $570.00 FOR REPAIRS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10057330February 2, 2004ENGINE AND ENGINE COOLING
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055104January 28, 2004AIR BAGS:FRONTAL
WHILE TRAVELING TO AN APPOINTMENT WITH MY 5 MONTH OLD DAUGHTER, I SAW THAT THERE WAS SOME SLUSH ON THE ROAD AHEAD SO I LET UP OFF OF THE ACCELERATOR SO I COULD SLOW DOWN. THE CAR STARTED TO SWERVE SO I TRIED TO VEER TO THE RIGHT OF THE ROAD BECAUSE I NOTICED 2 TRACTOR TRAILERS COMING AT ME IN THE OPPOSITE DIRECTION. THE CAR THEN SPUN OUT OF CONTROL, DID A COMPLETE 360 DEGREE TURN AND ENDED UP IN THE OTHER LANE OF TRAFFIC WHERE ONE OF THE TRACTOR TRAILERS SLAMMED INTO ME ALMOST COMPLETELY HEAD ON, SPUN ME AROUND, HIT ME IN THE REAR, THEN SPUN ME AROUND AGAIN AND RAN OVER THE FRONT END OF THE CAR. NEITHER AIR BAG DEPLOYED. I TURNED 90 DEGREES IN THE DRIVER'S SEAT AND HIT THE STEERING WHEEL WITH MY LEFT SIDE AND SHOULDER. MY LEFT LEG TOOK OUT THE COMPLETE CENTER CONSOLE INCLUDING THE GEAR SHIFT AND THE E-BRAKE. MY DAUGHTER WAS NOT INJURED, BUT I AM GOING THROUGH PHYSICAL THERAPY TO REGAIN STRENGTH IN MY LEFT ARM BECAUSE I SEVERELY DAMAGED THE MUSCLES THAT ATTACH TO MY SHOULDER. BECAUSE OF THIS I AM NOT PERMITTED TO WORK. THE TRACTOR TRAILER WAS ALSO TOTALED UPON IMPACT AND 150 GALLONS OF DEISEL FUEL WERE SPILLED. IF ANYONE WOULD LIKE TO HEAR MORE OR SEE PICTURES OF THE CAR, CONTACT ME AT [email protected]. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10055106January 28, 2004STRUCTURE:FRAME AND MEMBERS, TIRES, TIRES:SIDEWALL, WHEELS:RIM
I HAVE AFTER MARKET RIMS WITH SUMITOMO HTR+ 225/40ZR18 TIRES. ON MY WAY TRAVELING TO CALIFORNIA FROM LOUISIANA MY REAR TIRE BLEW OUT CAUSING MY RIM TO CRACK AND IT ALSO SCRACHED UP THE LOWER RIGHT HALF OF MY CAR, IT COST ME $600.00 TO REPLACE THE RIM AND TIRE AND NOW I HAVE A BUBBLE FORMING IN MY FRONT DRIVER SIDE TIRE I THINK THAT THE COMPANY WHO MAKES THIS TIRE SHOULD REFUND ME THE MONEY I SPENT TO REPLACE THE RIM AND TIRE, FIX THE DAMAGE TO MY CAR, AND ALSO GIVE ME A REPLACEMENT FOR THE ONE WITH THE BUBBLE. SOMETHING NEEDS TO BE DONE BECAUSE IM NOT THE ONLY ONE THIS HAS HAPPENED TO MY FRIND HAS THE SAME EXACT TIRES AND HIS DID THE SAME THING ONLY HE WAS AT A STOP LIGHT WHEN IT HAPPENED.THESE TIRES ARE NOT CHEAP AND I STILL HAVE TO REPAIRE THE BODY DAMAGE. THANK YOU FROM A CONCERED SOLDIER OF THE ARMY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10054859January 25, 2004SUSPENSION:REAR
MISSING BOLT IN REAR SUSPENSION CAUSING LOSS OF CONTROL OF VEHICLE CAUSING ROLLOVER AND CONSOLE OPENING UP DURING ROLLOVER. *LA
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10054791January 24, 2004STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CAR WAS RUNNING FINE AND THE NEXT MINUTE THERE WAS A POPPING NOISE (LIKE I BUSTED A HOSE OR SOMETHING) WHEN I TURNED IT ON. I LOOKED ON THE GROUND AND POWER STEERING FLUID WAS RUNNING EVERY WHERE AND LEAKED ALL OUT WITHIN A MATTER OF MINUTES. THEN I TRIED TO MOVE THE CAR OUT OF THE DRIVE WAY AND THE STEERING WHEEL WAS SO TOUGH TO TURN THAT IT FELT LIKE THE WHEEL WAS LOCKED UP. NOW I HAVE TO GET A NEW POWER STEERING PUMP, A RETURN HOSE, AND A SERPENTINE BELT, AND THE TO TOP IT OFF IT IS NOT UNDER WARRANTY ANYMORE. I WAS VERY LUCKY THAT IT DID NOT HAPPEN IN THE MIDDLE OF A ROAD THOUGH. WHAT A WAY TO START THE NEW YEAR! *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10055585January 21, 2004ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER PARKED IN THE DRIVEWAY AND SHUT VEHICLE OFF. A FAMILY MEMBER INFORMED CONSUMER THAT VEHICLE WAS ON FIRE. CONSUMER CALLED THE EMERGENCY RESCUE DEPARTMENT TO PUT THE FIRE OUT. FIRE DEPARTMENT INFORMED CONSUMER THAT THE FIRE STARTED FROM THE DASHBOARD. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10055436January 20, 2004EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
SIGNAL LIGHTS CAME ON AND OFF INTERMITTENTLY, INDICATING THAT THE SIGNAL LIGHTS WERE INOPERATIVE. CONSUMER COULD NOT USE THEM TO SIGNAL INTENT. CONSUMER TOOK VEHICLE TO DEALER FOR ANALYSIS, AND MECHANIC TOLD THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 03V327000 CONCERNING HAZARD WARNING SWITCH FAILURE DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10070830January 15, 2004ENGINE AND ENGINE COOLING
PAST VEHICLE WARRANTY. ESTIMATED COSTS THROUGH THE DEALER WERE WELL OVER $900.00 FOR A BLOWN INTAKE GASKET ON THIS VEHICLE. COMBUINATION OF DEX-COOL AND AN INFERIOR GASKET MATERIAL IS WHAT CAUSE THIS. THOUSANDS OF CONSUMERS HAVE THE SAME PROBLEM AND GM ADMITS THE INTAKE GASKETS ON THE 3.0,3.1,3.4 AND 3.8 LITER MOTORS ARE BAD AND FAILING WAY BEFORE THEIR SUPPOSED LIFE EXPECTANCY. THE GASKETS ARE FAILING AND RUINING MOTORS JUST AS MOST OF THE VEHICLES ARE PAST THE WARRANTY MILEAGE. THE DEALER WILL FIX BUT WILL CHARGE ME FULL PARTS AND LABOR. I AM A MECHANIC AND WILL PEROFRM THE REPAIR MYSELF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10071055January 15, 2004ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
OUT OF WARRANTY. EXPERIENCING ENGINE COOLANT LEAK AT INTAKE MANIFOLD. DEALER WANTS TO REPLACE $100.00 GASKET AND ALSO FLUSH & REFILL COOLANT @ $130.00. $970.00 FOR LABOR SEEMS EXCESSIVE TO ME. APPAENTLY THE ENGINE HAS TO BE REMOVED TO PERFORM THIS REPAIR. PONTIAC ADVERTIZED 100,000 MILE COOLANT ON WINDOW STICKER!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10071068January 15, 2004EXTERIOR LIGHTING, WHEELS, SERVICE BRAKES, HYDRAULIC
GRINDING NOISES COMING FROM FRONT END. TOOK TO DEALER AND WAS TOLD IT IS A WHEEL ON RIM INCOMPATIBILITY. THEY WILL NOT CHANGE CAUSE THERE IS NO RECALL ON THE PARTS. WAS TOLD IF I BOUGHT NEW TIRES AND RIMS IT WOULD HELP. SPENT $1300 ON TIRES AND RIMS TO STILL HEAR THE NOISE. TOOK IT BACK FOR THE DEALER TO SAY THEY CANT HELP CAUSE OF THE FACTORY WARRANTY BEING OVER AND THE COMPANY THAT HELP MY EXTENDED WARRANTY FILED BANKRUPCY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10071207January 15, 2004ENGINE AND ENGINE COOLING
INTAKE MANIFOLD GASKET FAILURE ON MY 3.4L V6. IT WAS POINTED OUT TO ME BY THE SERVICE MANAGER, WHO HAPPENED TO KNOW RIGHT WHERE TO LOOK. BEING ON A TIGHT BUDGET, I COULDN'T AFFORD THE $800+ DOLLARS I WAS QUOTED. NOW I CARRY A GALLON OF DEX-COOL TO TOP OFF THE SYSTEM AND PRAY THE COOLING SYSTEM DOESN'T GIVE OUT BECAUSE OF THE DEX-COOL PROBLEM WITH THESE ENGINES. MY CAR WAS JUST OUT OF WARRANTY AND THEY WOULD NOT COVER IT OR EVEN OFFER A 50/50 DEAL. GM SHOULD BE HELD ACCOUNTABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10070458January 15, 2004SUSPENSION, STRUCTURE, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL
I BOUGHT THIS CAR USED IN THE NOVEMBER 2001. WITH IN 31 DAYS THE BRAKES STARTED SQUEALING TOOK IN FOR SERVICE WAS TOLD THAT THE BRAKES WERE SHOT AND NEED REPLACED. THIS COST ME $86. I WENT BACK ON THE DEALER WHERE PURCHASED AND HE PAID THE OTHER HALF. WHEN I BOUGHT THE CAR THE WINDSHIELD WASHER FLUID TANK HAD A HOLE IN AND HAD TO BE REPLACED THIS WAS COVERED UNDER WARRANTY AND WAS IN THE SHOP AT THE SAME TIME WITH THE BRAKES. THEY WERE TO ORDER THE NEW TANK WHEN THEY HAD THE CAR IN FOR BRAKES AND DIDN'T I HAD TO GO BACK TO GET IT INSTALLED. THERE WAS REAR END NOISE THAT THEY TOLD ME WAS THE CONTROL ARM IN THE BACK, WHICH THE DEALERSHIP TOLD ME THAT THEY WOULD REPLACE AND IT WAS COVERED UNDER WARRANTY. THERE WAS FRONT END NOISE THAT THEY TOLD ME WAS THE CONTROL ARM ON THE DRIVERS SIDE AND THAT THERE WAS A BUSHING THAT NEEDED GREASED - THAT WAS COVERED UNDER WARRANTY. THE MOLDING ON THE SIDE DRIVERS DOORS WAS BEEN PUT BACK ON IN OCTOBER OF 2001 BEFORE I PURCHASED THE CAR - THE IN SEPTEMBER OF 2002 IT STARTED COMING OFF AGAIN - WHEN I TRIED TO GET IT IN TO BE REPAIRED AT THE DEALERSHIP THAT DID THE WORK THEY COULDN'T GET IT IN BEFORE THE ONE YEAR WARRANTY EXPIRED - SO I SUPER GLUED IT. IN MARCH 2003 THE FRONT END NOISES HAVE COME BACK SO BAD THAT IT SOUNDS LIKE A OLD BED SPRING AND NO MECHANIC CAN SEEM TO FIGURE OUT WHERE THE NOISE IS COMING FROM OR WHAT IS CAUSING IT. WHEN MY CAR WAS IN THE SHOP FOR THIS ONE OF THE CENSORS IN THE FRONT DRIVERS SIDE WENT BAD AND COST ME $489. THE BRAKES WHERE ALSO SHOT AND NEED ROTORS TURNED BECAUSE THE DEALERSHIP THAT PUT THE BRAKES ON BACK IN 2001 PUT BRAKE PADS ON WARPED ROTORS. WHEN IT RAINS AND YOU ARE DRIVING IT SOUNDS LIKE THE BACK PASSENGER DOOR IS OPENED OR THE WINDOW IS DOWN. 6/30/03 THE FRONT END NOISE ARE STILL THERE - THE PASSENGER SIDE RECLINING SEAT ARM HAS BROKEN OFF - THE KNOB THAT TURNS THE HEAT/AIR/DEFROST HAS BROKEN OFF. I AM THE ONLY PERSON WHO DRIVES THIS CAR. I STILL OWE OVER 11,000.00 ON THIS CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10068761January 15, 2004ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
BLINKERS & HAZARDS DO'NT WORK PROPERLY BRAKES ALWAYS MAKING NOISES AND RUBBING SOUNDS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10052935January 12, 2004ENGINE AND ENGINE COOLING
I TOOK MY VEHICLE IN FOR SERVICE ON JAN 10, 2004 BECAUSE OF THE SMELL OF ANTI-FREEZE, CAR NOT HEATING UP AND SLUGGISH BEHAVIOR DURING DRIVING. AS IT TURNED OUT, THE COOLANT WAS LEAKING IN THE OIL AND CAUSING THESE PROBLEMS. MY MECHANIC INFORMED ME OF A SERVICE BULLETIN AND CLASS ACTION SUIT AGAINST GM REGARDING THESE ISSUES. WHEN I NOTIFIED GM (DEAN NELSON) REGARDING THE ISSUE, THEY HAD NO KNOWLEDGE OF THE SERVICE BULLETIN. THE BULLETIN NUMBER IS 03-06-01-010A AND SUPERSEDED BULLETIN NUMBER 03-06-01-010. THIS BULLETIN COVERS PONTIAC GRAND AM BETWEEN THE YEARS OF 1999-2003. IN PAST INCIDENTS, GM ACCEPTED RESPONSIBILITY FOR THIS DEFECT. THIS CASE SHOULD NOT BE ANY DIFFERENT. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10052687January 8, 2004SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I HAD BOUGHT MY USED 2000 GRAND AM IN DECEMBER OF 2001. SINCE THEN, I HAVE HAD TO BUY FRONT BRAKES AND ROTORS TWICE. BOTH TIMES THE MECHANIC INFORMED ME OF THE TERRIBLE CONDITION THEY WERE IN. I HAVE ALSO HAD PROBLEMS WITH THE CAR SHUTTING DOWN COMPLETELY WHILE DRIVING. AFTER TALKING TO SEVERAL MECHANICS, THEY ALL AGREED THAT IT WAS MY FUEL PUMP. THEY HAD ALSO INFORMED ME THAT MANY OTHER GRAND AMS HAVE HAD THE SAME PROBLEMS. IS THERE A RECALL ON THIS CAR FOR THESE PARTICULAR PROBLEMS? *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0