Pontiac G8 Complaints (2008)

71 consumer complaints on file.

#10531881July 25, 2013
AIR BAGS
THE PASSENGER SEAT PRESENCE MODULE IN THE VEHICLE FAILS PREMATURELY , IN MY OPINION. THE FAILURE OF THIS MODULE MEANS IF YOU HAVE A CRASH, YOUR VEHICLES SAFETY AIRBAGS WILL NOT DEPLOY. YOU START YOUR VEHICLE AND THE AIRBAG FAULT LIGHT ILLUMINATES AND YOU GET AN AUDIBLE ALARM. I UNDERSTAND I HAVE A 3 YEAR WARRANTY ON MY VEHICLE WHICH WAS UP IN MARCH OF 2011. THERE WAS A RECALL WHERE THE SAME MODULE HAD TO BE REPROGRAMMED, WHICH I HAD DONE IN 2011 I BELIEVE. THERE IS AN ENTHUSIAST WEBSITE FOR THIS PARTICULAR CAR ( G8 BOARD.COM ).ON THIS WEBSITE, I SEE LOTS OF OWNERS HAVE THIS PROBLEM. THIS IS A $ 1,000.00 REPAIR INCLUDING PARTS / LABOR. MY COMPLAINT IS THAT MY CAR IS SELDOM DRIVEN, STAYS IN A GARAGE UNDER COVER AND HAS ONLY 5,689 AS OFF GETTING THE REPAIR DONE YESTERDAY ( 7-24-13 ). I HELD OFF GETTING REPAIR AS I DIDN'T HAVE THE $ 1,000.00 FOR THE REPAIR WHEN I FIRST GOT THE ALARM. I SEE ON THIS WEBSITE THAT SEVERAL OWNERS ARE REFUSING TO PAY THIS OUTRAGEOUS COST FOR THIS REPAIR AND RIDING AROUND WITHOUT AIRBAGS.I CONSIDER THIS DANGEROUS AND IRRESPONSIBLE ON EVERYONE'S PART . GM'S RESPONSE TO ME WAS THAT MY WARRANTY WAS UP IN MARCH 2011 AND THERE ARE NO RECALLS AS OF NOW, SO SORRY ABOUT YOUR LUCK . I JUST HOPE WE DO NOT NEED A FEW DEATHS OVER A COMPONENT MODULE THAT SHOULD HAVE A LONGER SHELF LIFE THAN 4 OR 5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525364July 17, 2013
ENGINE
UPPER RADIATOR NECK SNAPPED OFF OF RADIATOR, ALLOWING UPPER RADIATOR HOSE TO SEPARATE FROM RADIATOR. ALL COOLANT ESCAPED CAUSING ENGINE TO IMMEDIATELY OVERHEAT. "ENGINE EXTREME OVERHEAT" LIGHT ON DASH CAME ON. GM SAYS NOT COVERED UNDER WARRANTY. THIS IS EVIDENTLY A COMMON PROBLEM WITH THESE CARS, AND THE SIMILAR 2004-2006 GTO AS EVIDENCED BY ALL THE THREADS ON THE SUBJECT ON GRRRR8.NET AND G8BOARD.NET. THIS SHOULD BE A RECALL. JUST GLAD THIS DID NOT HAPPEN ON THE HIGHWAY AS COOLANT BETWEEN THE TIRES AND THE ROAD WOULD HAVE CAUSED A MESSY WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513121May 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS, BUT THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482297October 26, 2012
LATCHES/LOCKS/LINKAGES
THE DRIVER AND PASSENGER DOORS WILL NOT LOCK ONCE THE LOCK BUTTON ON THE KEY PAD IS HIT DOOR WILL REMAIN UNLOCKED ONCE DOOR IS OPENED AFTER HITTING LOCK BUTTON 2 TIMES ALARM WILL SOUND AND DOOR WILL NOT CLOSE METAL ON METAL SOUND YOU HAVE TO FORCE THE DOOR PIECE TO OPEN UP IN ORDER TO CLOSE THE DOOR. I HAVE LOOKED IT UP ONLINE TO DO RESEARCH ON THIS AND MULTIPLE PEOPLE HAVE THE SAME PROBLEMS WITH THEIR CARS. I GOOGLED PONTIAC G8 2008 STICKY LOCKS AND DOORS NOT LOCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475404September 14, 2012
SUSPENSION
THE CAR SHAKES WHEN TURNING SLIGHTLY TO THE LEFT AT APPROXIMATELY 50 MPH. I CAME TO FIND OUT FROM A GARAGE THAT THE LF CONTROL ARM NEEDS TO BE REPLACED. YOU CAN ACTUALLY WIGGLE THE TIRE FROM LEFT TO RIGHT WHEN IT IS UP ON A JACK. TWO YEARS AGO, THE RIGHT SIDE HAD THE SAME PROBLEM AND WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472072August 23, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT THE BALL JOINTS AND THE SUSPENSION WAS WEARING. THE BALL JOINTS WERE CAUSING EXCESSIVE WEAR ON THE FRONT TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE BOTH THE LOWER CONTROL ARM STRUTS AND THE RODS. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468981August 2, 2012
VISIBILITY/WIPER, POWER TRAIN
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT THE FRONT AND REAR WINDSHIELDS WERE DEFECTIVE AND THE GLASS CONTAINED BUBBLES THAT CAUSED POOR VISIBILITY. THE CONTACT ALSO STATED THAT THE REAR DEFROSTER NO LONGER FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE REAR WINDSHIELD COULD BE REPLACED AT LOW COST. THE CONTACT WAS ALSO ADVISED THAT THE FRONT WINDSHIELD WAS A MANUFACTURER'S DEFECT. IN ADDITION, THE CONTACT STATED THAT THE SHIFTER CABLE HAD TO BE REPLACED AND THE CRUISE CONTROL DID NOT ENGAGE. THE CRUISE CONTROL WAS NOT REPAIRED BECAUSE THE DIAGNOSTIC TEST WAS UNABLE TO LOCATE A FAILURE CODE. NEITHER WINDSHIELD WAS REPLACED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453927April 3, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT WAS DRIVING 15 MPH WHEN AN ABNORMAL CLUNKING SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS ADVISED THAT BOTH LOWER BALL JOINTS WERE CORRODED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,700 AND THE CURRENT MILEAGE WAS 22,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453530March 30, 2012
AIR BAGS
THERE WAS A RECALL FOR THE AIR BAGS IN MY 2008 PONTIAC G8. TWO WEEK AFTER I HAD THIS PROBLEM FIXED AT THE GM DEALER, MY AIR BAG FAILURE LIGHT CAME ON, INDICATING THAT IF I WERE IN A CRASH, MY AIR BAG MAY NOT WORK PROPERLY. I BELIEVE THESE TWO ISSUES ARE RELATED, EVEN THOUGH THE GM DEALER STATED THEY WERE NOT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432200October 20, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
I WAS DRIVING DOWN 95 SOUTH NEAR BALTIMORE AT ABOUT 70MPH AT 7AM THIS MORNING WHEN MY 2008 PONTIAC G8 GT (WITH THE L76 6.0LV8 ENGINE) ALERTED ME THAT THE ENGINE WAS HOT. I IMMEDIATELY PULLED OVER AND WHEN I POPPED THE HOOD I SAW THE UPPER RADIATOR HOSE WAS NOT ATTACHED TO THE RADIATOR ANYMORE AND A LOT OF COOLANT HAD LEAKED EVERYWHERE. UPON CLOSER INSPECTION, I SAW THAT THE PASTIC RADIATOR FLANGE THAT THE HOSE ATTACHES TOO HAD BROKEN OFF OF THE RADIATOR AND WAS IN THE HOSE. SINCE THE ENGINE COOLING SYSTEM, WHICH I BELIEVE IS PART OF THE POWERTRAIN (GM WILL TRY AND TELL YOU OTHERWISE) WAS NO LONGER FUNCTIONING, I CLEARLY COULDN'T DRIVE ANYMORE, SO I WAS STRANDED ON THE SIDE OF A VERY BUSY 95. BEING STRANDED IS A SAFETY ISSUE, RIGHT? BESIDES THE IMMEDIATE WARNING LIGHT/ALARM, I HAD ABSOLUTELY NO PRIOR WARNING THAT THIS WAS GOING TO HAPPEN. IT WAS A SUDDEN AND UNEXPECTED INCIDENT. I DID NOT HEAR ANYTHING BEFORE HAND. I SAW NO STEAM FROM THE HOOD OR ANYTHING LIKE THAT. NOTHING. JUST THE IMMEDIATE WARNING LIGHT/ALARM. BESIDES AN OIL CHANGE AT ABOUT 62,000 MILES, I HAVE NOT HAD ANY OTHER SERVICES SINCE 50,000 MILES THAT WOULD HAVE TOUCHED THAT HOSE. I HAVE PICTURES OF THE HOSE AND THE BROKEN FLANGE AND I HAVE THE BROKEN PIECE OF FLANGE IN MY POSSESSION AND THE RADIATOR ASSEMBLY IS STILL IN MY CAR IF YOU'D LIKE TO SEE OR HAVE ANY OF THOSE PIECES. A QUICK SEARCH ON THE INTERNET SHOWS I'M NOT THE FIRST G8 OWNER TO HAVE THIS PROBLEM. THANK YOU FOR YOUR TIME AND I HOPE TO HEAR FROM YOU GUYS SOON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430789October 19, 2011
STEERING
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A CLANKING NOISE IN THE STEERING COLUMN. THE CONTACT ALSO STATED THAT WHENEVER THE BRAKES WERE APPLIED, THE VEHICLE WOULD PULL TOWARD THE LEFT OR RIGHT. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428290October 3, 2011
SUSPENSION, STEERING, WHEELS
I FIRST NOTICED THIS LAST YEAR WHEN I WENT TO NY FOR THANKSGIVING. EVERYTIME I TURNED TO THE LEFT MY CAR WOULD SHIMMY AND SHAKE, I WAS TOLD I WAS MISSING A WEIGHT ON MY RIM SO I DIDN'T THINK ANYTHING OF IT. AS THE YEAR WENT ON IT WOULD ONLY HAPPEN EVERY SO OFTEN AND AT TIMES WOULD DO IT AT ALL. IT STARTED TO ACT UP AGAIN BUT WOULDN'T STOP AND EVEN STEPPING ON MY BRAKES WOULD CAUSE IT. I BROUGHT IT TO A LOCAL SHOP AND THEY ADVISED THAT MY BALL JOINTS WERE SHOT AND TO BRING IT TO A DEALER. SO I DID THIS AND THEN THE DEALERSHIP THEN TELLS ME THAT MY BALL JOINTS ARE SHOT, WHICH THEN RUINED MY ROTORS (BRAKES ARE FINE) AND THAT MY HUB BEARINGS COULD ALSO BE RUINED. WITH THAT BEING SAID THEY SAID I NEEDED 3 MORE TIRES...I'VE ALREADY WENT THROUGH 9 OF THEM. WHEN I TALKED TO THE GUY AT THE FIRST SHOP HE SAID THAT I ONLY NEED ONE TIRE AND THE REST ARE FINE SO NOT SURE WHY THE DEALERSHIP WOULD TELL ME THIS. IT WAS OVER $1,000 TO FIX EVERYTHING NOT INCLUDING MY TIRES SO I BROUGHT IT TO THE LOCAL SHOP WHOM SAID THEY COULD ORDER THE PARTS AND HAVE THE JOB DONE FOR LESS THAN $600 (NO INCLUDING THE ONE TIRE WHICH IS $170.00). I CONTACTED GM ABOUT THIS DUE TO SEEING BULLETIN'S POSTED ON HERE FOR THE SAME ISSUES WITH THIS CAR BUT THEY WOULDN'T HELP OR GIVE ME AN INCH AND BASICALLY LEFT IT IN MY LAP AND SAID YOU HAVE TO TAKE CARE OF IT. I HAVE ALSO FOUND OUT THAT THE PARTS FOR MY CAR ARE GETTING LOW AND THAT WHEN GM RUNS OUT OF THEM THEY WILL NOT BE MAKING ANYMORE. NOT ALL OF THIS CAR HAS AFTER MARKET PARTS. AS OF RIGHT NOW JUST THE ROTORS DO AND THE WINDSHIELD WIPERS HAVE TO BE ORDERED AS WELL. I WAS DISAPPOINTED IN GM SERVICE BECAUSE THE FIRST GUY I TALKED TO SAID IT WAS A FAULTY PART THEN THE NEXT GUY WHO TOOK OVER THE CASE SAID IT WASN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423038September 2, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE VEHICLE WAS EQUIPPED WITH GOODYEAR TIRES, TIRE LINE EAGLE RSA SIZE 245-45R-18, DOT M6A9-CMDR. THE CONTACT STATED THE DRIVERS SIDE FRONT AND REAR TIRES WERE LOSING AIR, THE TIRE BELT AND TREAD ALSO SEPARATED FROM THE INSIDE WALL. THE VIN WAS NOT AVAILABLE. THE TIRES FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408635June 23, 2011
SUSPENSION
I TOOK MY CAR IN FOR ROUTINE MAINTENANCE BECAUSE I FELT SOME SHAKING IN MY TIRES. I FIGURED IT WAS JUST IN NEED OF A TIRE ROTATION & ALIGNMENT.. TURNS OUT ITS SOMETHING WRONG WITH MY SUSPENSION ARM BARS. CONVENIENTLY I AM 4000 OUT OF MY MANUFACTURER WARRANTY. I HAVE A 3RD PARTY WARRANTY THROUGH AMERICAN AUTO AND THEY ARE NOW TELLING ME THAT THIS IS A PRE-EXISTING PROBLEM AND THEY WILL NOT COVER IT. SO NOW I AM LEFT TO PAY $1200 OR RUN THE RISK OF MORE DAMAGE BECAUSE I AM STILL DRIVING MY CAR. I CAN'T BELIEVE THAT I BOUGHT A BRAND NEW CAR & @ ONLY 40,000 I AM HAVING THIS KIND OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408590June 22, 2011
STEERING
VEHICLE WAS MAKING A CRUNCH LIKE NOISE WHILE DRIVING OVER THE LEAST LITTLE BUMP. I WAS ON MY WAY TO A DOC APPOINTMENT 45 MINUTES FROM HOME AND IMMEDIATELY CALLED THE DEALER WHERE I PURCHASED THE VEHICLE. I DROPPED THE VEHICLE OFF THE SAME EVENING FOR SERVICE THE NEXT DAY. THE SERVICE DEPARTMENT CALLED TO TELL ME I HAD BAD BALL JOINTS AND THEY DID NOT HAVE THEM IN STOCK SO I WOULD HAVE TO WAIT ANOTHER DAY FOR THE REPAIRS. I ASKED IF I COULD PICK THE CAR UP UNTIL THEY GOT THE PARTS AND THEY TOLD ME IT WAS DANGEROUS TO DRIVE IT. THE CAR HAD ONLY 42,000 AND THE BALL JOINTS WERE NOT COVERED UNDER WARRANTY. I PHONED GM TO TELL THEM ABOUT MY PROBLEM AND THEY INFORMED ME THAT THIS WAS NOT A BIG ENOUGH ISSUE FOR A RECALL. SO PERHAPS IF I HADN'T ACTED IMMEDIATELY THE OUTCOME COULD HAVE BEEN LIFE THREATENING AND MAYBE THEN IT WOULD HAVE BEEN A BIG ENOUGH ISSUE. I ENDED UP PAYING $778 FOR THE REPAIR. PLEASE DO NOT LET SOMEONE DIE BEFORE GM HAS TO RECALL THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405286June 6, 2011
ELECTRICAL SYSTEM
AFTER PUTTING THE VEHICLE IN PARK, THE KEY WILL ONLY TURN HALFWAY. THIS RESULTS IN THE KEY BEING STUCK IN THE IGNITION. THIS OCCURS INTERMITTENTLY, BUT TENDS TO GET WORSE THE MORE FREQUENTLY THE VEHICLE IS DRIVEN. ONLY WAY I HAVE BEEN ABLE TO REMOVE THE KEY IS TO TURN THE VEHICLE BACK ON AND ROTATE THRU THE GEARS. SOMETIMES IT TAKES 5 OR 6 TRIES. ALSO THE SIDE VIEW MIRRORS WILL NOT OPERATE ALL THE TIME EITHER AND ACCORDING TO THE DEALER, THE MIRROR AND THE KEY IGNITION RUN THRU THE SAME WIRE HARNESS IN THE SHIFTER MECHANISM. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2 SEPARATE TIMES. THE FIRST TIME THEY COULD NOT MIMIC THE SITUATION, BUT THE SECOND TIME IT HAPPENED 5 TIMES AFTER 3 DAYS OF TESTING. THIS CONDITION APPEARS TO HAVE HAPPENED TO NUMEROUS CUSTOMERS BASED ON INFO I HAVE READ ON THE INTERNET. I AM WORKING WITH GM TO GET THIS RESOLVED BUT I BELIEVE A RECALL SHOULD BE AT LEAST INVESTIGATED SINCE MY VEHICLE IS ONLY 2.5 YEARS OLD AND OTHERS OWNERS HAVE HAD A SIMILAR CONDITION OCCUR. TO CORRECT THE PROBLEM THE DEALER IS REPLACING THE FLOOR SHIFTER AND THE WIRE HARNESS. NOT SURE IF THIS WILL WORK BUT HOPE SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363408October 31, 2010
AIR BAGS
THE AIR BAGS STOPPED WORKING. DASH AND COMPUTER ICONS SIGNALED FAILURE. MADE APPOINTMENT AT GM TO INSPECT, THEY INDICATE THE CONTROL MODULE FOR THE AIRBAGS IS NOT WORKING. AFTER TWO WEEKS THEY CANNOT LOCATE PART TO MAKE REPAIR. THEY WILL NOT OFFER A LOANER CAR. THEY CANNOT ADVISE WHEN PARTS WILL BE AVAILABLE. THE CAR IS NOT COMPLIANT WITH FEDERAL REGULATION, AND THEY ARE NOT ABLE TO REPAIR. THIS SEEMS INAPPROPRIATE. AND IS VERY UNSAFE FOR MY FAMILY. I HAVE SPOKEN WITH GM CUSTOMER CARE AND THEY HAVE NOT BEEN ABLE TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362335October 25, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD FIGURE OUT THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316241March 3, 2010
SUSPENSION, SUSPENSION:FRONT
GM TECHNICAL BULLETIN: 09203D: FRONT SUSPENSION LCA BALL JOINT BULLETIN THIS IS A RECURRING PROBLEM WITH 2008-2009 PONTIAC G8. GM HASN'T ISSUED A RECALL FOR THIS ISSUE AND ITS A SAFETY ISSUE. THEY RELEASED 4 REVISED CONTROL ARMS WITH BETTER BALL JOINTS THAT NEEDS REPLACING ON ALL THE G8. INSTEAD OF FIXING THE PROBLEM THEY RELEASED IT AS A TECHNICAL SERVICE BULLETIN FOR DEALERS TO TAKE NOTE OF THE ISSUE. IF THE BALL JOINTS FAIL THIS CAN CAUSE A SERIOUS ACCIDENT OR DEATH. CAUSE: THE RUBBER "BOOT" OVER THE FRONT END LOWER CONTROL ARM BALL JOINT MAY HAVE BECOME DISLODGED OR TORN COMPROMISING THE SEAL. MOISTURE INSIDE THE BALL JOINT SEAL MAY CAUSE CORROSION, SHORTENING THE SERVICE LIFE OF THE COMPONENT. #09-03-08-008: KNOCK CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) - (OCT 5, 2009) SUBJECT: KNOCK, CLUNK OR CLICK NOISE FROM FRONT SUSPENSION OVER SMALL BUMPS (REPLACE FRONT LOWER CONTROL AND CASTER ARMS) MODELS: 2008-2009 PONTIAC G8 ATTENTION: THIS BULLETIN IS INTENDED TO CORRECT A CONDITION FOR FRONT END KNOCK, CLUNK OR CLICKING. VEHICLES PREVIOUSLY REPAIRED AS PART OF CAMPAIGN #09203A ARE TO FOLLOW A DIFFERENT REPAIR PROCEDURE AS OUTLINED UNDER THE CORRECTION SECTION BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312367February 20, 2010
SUSPENSION:FRONT
I BROUGHT MY 2008 PONTIAC GT TO THE DEALER LAST MONTH TO HAVE THE CONTROL ARMS INSPECTED. CAR HAS 18,100 MILES ON IT. THE TECH TOLD ME BOTH LOWER BALL JOINTS WERE SHOT AND THEY WOULD OVERNIGHT THE PARTS. I TOLD HIM THERE WAS A RECALL ON BALL JOINTS BUT MY VIN WAS NOT INCLUDED. I ALSO BROUGHT A COPY OF THE TSB FOR THE BALL JOINTS AND TOLD HIM I WANTED ALL 4 CONTROL ARMS, NOT JUST THE 2 LOWER ONES. THE EXACT WORDING OF THE TSB IS "... AND FOUND TO HAVE ONE OR MORE OF THE RUBBER BOOTS IMPROPERLY SEALING SHOULD HAVE ALL 4 FRONT CONTROL ARMS REPLACED." THE TECH TOLD ME ALL 4 OF MY BOOTS WERE FINE AND DID NOT CAUSE THE BALL JOINT FAILURE, THEREFORE SINCE MY BOOTS WERE FINE I AM NOT ENTITLED TO THE UPPER CONTROL ARMS. I ASKED HOW THE 2 LOWER BALL JOINTS COULD FAIL IN JUST 18,000 MILES AND WAS TOLD MAYBE THEY WERE DEFECTIVE OR MAYBE I ABUSED THE CAR, IT WASN'T THE BOOTS FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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