Pontiac G5 Complaints (2007)

188 consumer complaints on file.

#10366208November 14, 2010
SUSPENSION
I AM COMPLAINING ABOUT THE CONTROL ARM BUSHINGS POPPING OUT. WE PURCHASED TWO BRAND NEW VEHICLES, BOTH G5S ON THE SAME DAY. BOTH VEHICLES HAVE CONTROL ARM BUSHING PROBLEMS! THE ONE VEHICLE WAS STILL UNDER WARRANTY AND THE CONTROL BUSHINGS WERE REPLACED BY THE DEALERSHIP. THIS VEHICLE WAS OUT OF WARRANTY AT THAT TIME AND THE DEALERSHIP WOULD ONLY REPLACE THEM AT OUR COST. I'M SURE AFTER READING ONLINE COMPLAINTS THAT THESE VEHICLES HAVE MAJOR ISSUES WITH CONTROL ARM BUSHINGS. I WOULD PROBABLY UNDERSTAND IF IT WERE ONE VEHICLE, BUT TO HAPPEN TO BOTH BRAND NEW VEHICLES? THERE IS A PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358770October 1, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT ON DECEMBER 13, 2009, WHILE HER SON WAS DRIVING IN TORRENTIAL RAINY WEATHER CONDITIONS AROUND A SLIGHT CURVE, THE VEHICLE DROVE OFF OF THE ROAD AND CRASHED INTO A TREE. THE DRIVER DIED AS A RESULT OF THE CRASH. THERE WERE NO INDICATIONS OF SPEEDING OR ANY SKID MARKS. THE POLICE COULD NOT DETERMINE THE CAUSE OF THE CRASH. THE CONTACT RECEIVED RECALL NOTICE 10V073000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) WHICH SHE PRESUMED TO BE THE CAUSE OF THE CRASH. SHE CALLED THE DEALERSHIP WHO STATED THAT THEY HAD NO KNOWLEDGE OF THE RELATED FAILURE. SHE CALLED THE MANUFACTURER AND WAS AWAITING A CALL BACK. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10354890September 10, 2010
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
1. WE OWN A 2007 PONTIAC G5 WITH 17,000 MILES ON IT. THE KEY STUCK IN THE IGNITION AND WE COULDN'T GET IT OUT! WE FOUND OUT THAT THERE IS A SERVICE BULLETIN FOR THIS PROBLEM (#09-02-35-005B) DATED FEBRUARY 4, 2010. HOWEVER, BECAUSE THIS IS NOT A RECALL AND THE VEHICLE IS NO LONGER UNDER WARRANTY (36 MONTH/36,000 MILES EXPIRED ON AUGUST 11, 2010) WE WILL BE REQUIRED TO PAY FOR THIS REPAIR OURSELVES. OUR LOCAL DEALER (NOW THE CHEVROLET DEALER IN FAYETTEVILLE, ARKANSAS) WANTS $45.00 JUST TO LOOK AT IT! 2. KEY STUCK IN THE IGNITION. ONLY OCCURRED ONCE SO FAR. 3. SINCE OTHERS HAVE HAD THIS PROBLEM WE WERE ABLE TO READ ON LINE AND FIGURE OUT HOW TO GET THE KEY OUT AND, AT LEAST TEMPORARILY, REPAIR IT OURSELVES. WE ARE SURE IT WILL HAPPEN AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348016August 8, 2010
SUSPENSION:FRONT
LEFT SIDE A ARM BUSHING REPLACED UNDER WARRANTY, AFTER WARRANTY WENT OUT AT 36,000 MILE/ 3 YEARS RIGHT SIDE IS NOW BAD. THIS MAKING THE CAR SEEM/SOUND AS IF A STRUT OR SHOCK IS BROKEN. I WAS TOLD BY DEALER THIS IS A COMMON PROBLEM ON THE CHEVY COBALTS AND PONTIAC G5. HOW DANGEROUS THIS SITUATION IS REMAINS TO BE SEEN. SEEMS TO ME GM SHOULD HAVE TO REPLACE THESE AT THEIR EXPENSE NOT MINE, WITH A BETTER QUALITY BUSHING. A STUDY TO SEE HOW UNSAFE THIS MAKES THE SAID CARS, IS IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344547July 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE THE GEARS SHIFTED FROM REVERSE TO DRIVE ON IT'S OWN CAUSING THE VEHICLE TO ACCELERATE AND CRASH INTO A BUILDING. NO ONE WAS INJURED DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE GEAR SHIFT IN 2009 AND DID NOT RECEIVE A RESPONSE OR ANY ASSISTANCE. THE CONTACT REPLACED THE GEAR SHIFT LEVER AND THE FAILURE RECURRED WHICH CAUSED THE CRASH TO OCCUR. THE FAILURE MILEAGE WAS 60,910.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10339731June 23, 2010
EQUIPMENT, SERVICE BRAKES, HYDRAULIC
THE U-SPRING HOLDING THE REAR BRAKE DRUMS TOGETHER RUSTED THROUGH AND BROKE INTO TWO PIECES. THE DEALERSHIP REPLACED BOTH OF THE REAR BRAKE DRUM KITS AT A PRICE COST TO ME OF $117.40. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339067June 18, 2010
STEERING
MY 2007 PONTIAC LOST POWER STEERING AND I COULDN'T TURN THE WHEEL AND HIT A BANK. GM HAD A INDEPENDENT PERSON LOOK AT IT. THEN A GM REP LOOKED AT THE REPORT AND SAID IT WASN'T THEIR FAULT. I ASK WHAT KIND OF EDUCATION SHE HAD AND SHE SAID THAT DIDN'T MATTER. THEY LOOKED AT THE CAR FOR 4 HOURS AND NO MILEAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10335812June 11, 2010
STEERING
THE POWER STEERING FAILURE LIGHT COMES ON AS WELL AS ALL THE OTHER WARNING LIGHTS AND GAUGES QUIT WORKING WHILE DRIVING WHICH MAKES IT A SAFETY CONCERN. WE HAVE RECEIVED A NOTICE FROM GM THAT THIS VEHICLE MIGHT HAVE A RECALL BECAUSE OF THE STEERING FAILURE BUT HAVE BEEN TOLD BY OUR PONTIAC DEALER AND GM THAT IT DOES NOT. THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES IN THE LAST MONTH FOR THIS ISSUE. FIRST TIME, THE DEALER SAID THEY DIDN'T FIND ANYTHING. WITHIN A HALF HOUR OF LEAVING THE DEALERSHIP, THE CAR WAS BROUGHT BACK TO THE DEALER FOR THE SAME ISSUE. THE DEALER REPLACED THE ECM AND AFTER A FEW WEEKS THE ISSUE HAS RETURNED AND HAS BEEN A THE DEALER FOR A WEEK BUT THEY ARE UNABLE TO FIND PROBLEMS AND SEEM TO HAVE GIVEN UP. HAVE TALKED TO GM CUSTOMER SERVICE DURING THIS WHOLE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335088June 7, 2010
STEERING
TL*THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT APPROXIMATELY 30-35 MPH, THE POWER STEERING STOPPED FUNCTIONING. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. WHEN HE RESTARTED IT, THE POWER STEERING STILL DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE STEERING COLUMN RELAY WAS REPLACED. WHILE DRIVING FROM THE DEALERSHIP, THE FAILURE OCCURRED AGAIN. THE DEALER THEN STATED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED BUT PARTS WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330639May 16, 2010
AIR BAGS
AIR BAGS DID NOT DEPLOY ON A PONTIAC G5 2007 2D. MY 20 YR OLD COLLEGE STUDENT SON WAS DRIVING ON THE 101 FWY, WHERE THE CAR TO HIS LEFT SWITCHED LANE TO COME IN FRONT OF MY SON'S CAR, OTHER DRIVER HAD A SUDDEN BRAKE. MY SON COLLIDED INTO THE CAR IN FRONT OF HIM AT SPEED OF 40-50MPH BUT AIR BAGS DIDN'T DEPLOY. HE WAS WEARING THE SEAT BELT, HOWEVER, HE IS NOW BEING TREATED FOR NECK AND BACK INJURY, CAN'T DRIVE TO SCHOOL AND THE AAA INSURANCE COMPANY DECLARED THE CAR AS TOTAL LOSS DUE TO MAJOR FRONTAL DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10328932May 5, 2010
AIR BAGS:FRONTAL
SERVICE AIR BAG LIGHT ON CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329021May 5, 2010
STEERING
WE HAVE A 2007 PONTIAC G5 URAD WITH 32000 MILES ON IT, WE BOUGHT IT NEW. IN FEB 2010 MY SON WAS DRIVING TO SCHOOL AND AS HE WENT AROUND A SHARP BEND IN THE ROAD, HE STATED HE FELT THE POWER STEERING WENT OUT AND LOST CONTROL OF THE CAR SLIDING INTO GUARD RAILS. THIS HAS HAPPENED A FEW TIMES SINCE, THEN WE GET A RECALL FROM PONTIAC ABOUT THE SAME PROBLEM . I TOLD THEM ABOUT IT , THEY HAD A INDEPENDENT INSPECTOR LOOK AT IT AND A GIRL NAMED BRANDY CALLED AND SAID IT WAS HER DECISION NOT TO DO ANYTHING ABOUT IT. I ASKED WHAT HER QUALIFICATIONS WERE AND SHE SAID IT DIDN'T MATTER WHAT HER EDUCATION WAS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10325349April 13, 2010
EXTERIOR LIGHTING
JUST AFTER WARRANTY OF 3 YEARS WITH ONLY 44K, THE BRAKE LIGHT AND LEFT TURN LIGHT OF MY 2007 PONTIAC G5 BURNED. THE LIFE OF THE BULBS CANNOT BE THIS SHORT, GM SHOULD INVESTIGATE WHY THE BULBS SO EASY TO BE BURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324196April 7, 2010
STEERING
POWER STEERING STOPPED WORKING WHILE DRIVING APPROX 40 MPH. PARKED VEHICLE AT WORK, STARTED AFTER SHIFT AND POWER STEERING RESUMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323841April 5, 2010
STEERING
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT SPEEDS OF 40 MPH, THE POWER STEERING ASSIST WOULD FAIL IMMEDIATELY FOLLOWED BY THE POWER STEERING ICON ILLUMINATING ON THE WARNING PANEL. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321714March 24, 2010
STEERING
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT SPEEDS OF 55 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND WOULD PROVIDE NO ASSISTANCE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320688March 18, 2010
STEERING
I OWN A 2007 PONTIAC G5, THE POWER STEERING GOES IN AND OUT ON THE VEHICLE. I'VE NEARLY HAD 3 ACCIDENTS WHILE DRIVING. THIS VEHICLE IS MY ONLY FOR OF TRANSPORTATION. ONCE I HEARD ABOUT THE RECALL, I CALLED MY LOCAL DEALERSHIP AND WAS TOLD I COULD NOT HAVE THE REPAIRS PERFORMED UNTIL I RECEIVED A LETTER FROM GM. ALL I HEAR IS THAT THEY ARE WORKING ON THIS ISSUE. THIS IS A LIFE THREATENING PROBLEM. IT IS EXTREMELY DIFFICULT TO REGAIN CONTROL OF MY VEHICLE WHEN THE POWER STEERING GOES OUT WHEN I AM DRIVING SLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320163March 16, 2010
STEERING
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THE POWER STEERING FAILED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE BEGAN TO OPERATE NORMALLY. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319120March 12, 2010
SERVICE BRAKES, ELECTRIC
WHILE BRAKE APPLIED ON MY G5 THE STEERING SHAKES. TOLD ROTORS NEEDED "TURNING". WHEN MECHANIC WENT INTO THE BRAKES HE FOUND NO BRAKE PADS AND ROTORS WARPED AND CALIPERS HAD A RIP IN THE RUBBER BOOT LEAKING FLUID! THEN HE TELLS ME I'M LUCKY I DIDN'T LOSE BRAKES AND CRASH!! I HAVE 3 KIDS AND I'M AN FIREFIGHTER/EMT WHO NEEDS TO GET TO WHERE SHE'S GOING WHEN SOMEONE LIFE IS ON THE LINE!! WOULD APPRECIATE IT NOT BEING MY OWN!! NOW I KNOW WHY PONTIAC IS OUT OF BUSINESS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315982March 3, 2010
STEERING
LONG DISTANCE TRIP WITH POWER STEERING NOT WORKING AT VARIOUS TIMES (G5, 2007). WAS GOING TO HAVE DEALER EVALUATE UNTIL SEEING JUST THIS MORNING 03/02/2010 THAT A RECALL FOR POWER STEERING WAS BEING ISSUED. ANYWORD WITH REGARD TO POWER STEERING RECALL. I'M CONCERNED THAT IF MY DAUGHTER WAS DRIVING THE CAR AND THE POWER STEERING WOULD STOP FUNCTIONING. SHE MAY BE IN A SCENARIO THAT COULD MAKE THIS A VERY DANGEROUS SITUATION IF THE WHEEL HAS BECOME VERY DIFFICULT. POWER STEERING IS DISPLAYED ON DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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