Pontiac Aztek Complaints (2001)

216 consumer complaints on file.

#10080748July 10, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER CONDENSER DEVELOPED A HOLE RESULTING IN NEED FOR NEW INSTALLATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080695July 9, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SEVERAL TRIPS TO THE SHOP, CAR WOULDN'T START. BATTERY LIGHT STAYS ON. THEY COULDN'T FIX IT. IT'S STRANDED ME SEVERAL TIMES. THIS TIME THEY REPLACED THE BATTERY AND STARTER, THIS CAR ONLY HAS 47,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081411July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRYING TO CROSS A STOP SIGN CONSUMER DEPRESSED THE GAS PEDAL AND THE GEARS SLAMMED INTO PLACE. BY THE TIME CONSUMER CAME TO THE NEXT INTERSECTION VEHICLE STALLED AND WOULD NOT MOVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075356June 14, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
FOR PAST YEAR REPORTED INCREASING WIND NOISE COMING FROM DRIVER'S DOOR. LEAD TO UNEVEN GAPS BETWEEN DOOR AND FRAME OF VEHICLE AND CREASING OF EXTERIOR METAL ON DOOR. BEEN IN FOR REPAIR 5 TIMES AND EACH TIME THE HINGES HAVE TO BE RE-ADJUSTED. HINGES TO HOLD DRIVER'S DOOR IS LITERALLY COMING OFF OF FRAME OF VEHICLE. ALSO HAVE CREAKING IN REAR OF VEHICLE THAT WAS LOOKED AT BUT NEVER REPAIRED PROPERLY 3 TIMES. TRANSMISSION CASING CRACKED AND LEAKED CAUSING VEHICLE TO BE OUT OF SERVICE FOR OVER 3 WEEKS. STEREO DOES NOT HOLD PRESET STATIONS AND HAS BEEN REPLACED ONCE ALREADY, AND REAR HATCH DOES NOT OPEN AND CLOSE PROPERLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075277June 12, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ELECTRICAL AND A/C PROBLEMS:T 40,000 I HAD TO REPLACE THE A/C COMPRESSOR BECAUSE IT HAD A HOLE. I PAID FOR THE REPAIR AS IT WAS OUT OF WARRANTY.T 83,000, THE HATCH CEASED WORKING, COULDN'T BE OPENED MANUALLY OR ELECTRONICALLY. THE DRIVER'S SID DOOR LOCK CEASED WORKING ( IPAID TO HAVE THAT FIXED, NOONE COULD DIAGNOSE THE HATCH) AND THE A/C CEASED WORKING. THE BATTERY LIGHT WAS ON. SUDDENLY, THE SECURITY LIGHT CAME ON AND THE KEY COULD NOT BE REMOVED, THE CAR WOULD NOT TURN OVER. I PAID THE DEALER TO REPLACE THE IGNITION SWITCH ($350). REPLACED THE BATTERY, BUT STILL HAD DEAD BATTERY WITHIN A WEEK. REPLACED THE ALTERNATOR BEACAUSE IT REGISTERED A BAD DIODE (($500) BATTERY DEAD THE NEXT DAY. MY MECHANIC TRACED THE PROBLEM TO A SHORT SOMEWHERE IN THE ELECTRICAL SYSTEM THAT CAUSED A 12 VOLT DRAIN ON THE BATTERY. IT WOULD HAVE BEEN AT LEAST ANOTHER $1000 TO PINPOINT AND CORRECT THE PROBLEM. I HAVE SAVED MY RECEIPTS AND PURCHASED A NEW CAR, NOT A PONTIAC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075031June 8, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER CONDENSER CRACKED JUST AFTER THE 50,000 MILE MARK. THIS CAR HAS BEEN DRIVEN CONSERVATIVELY IN NON-EXTREME CONDITIONS WITH REGULAR CHECKUPS. IT CRACKED COMPLETELY ON ITS OWN WITHOUT ANY HELP FROM MYSELF. IT WAS ONLY A MATTER OF A FEW DAYS BEFORE THE COLD LEVEL INSIDE WENT FROM COLD TO HOT. THE REPAIR REQUIRED THE REPLACEMENT OF THE CONDENSER WHICH PROVED TO BE VERY COSTLY FOR ME; $850.00. NEITHER THE DEALER OR PONTIAC CUSTOMER SERVICE OFFERED ANY HELP FOR MY SITUATION EVEN THOUGH I WAS INFORMED BY THE DEALER THAT THIS PROBLEM IS VERY COMMON WITH AZTEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073202May 26, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT:HUB, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM
HAVE HAD ON-GOING ISSUES WITH ELECTRICAL SYSTEM AND A/C EVAPORATOR DRAIN. HAVE HAD THE DRAIN CLEANED TWICE AND REPAIRED ONCE. STILL HAVE WATER DRAINING INTO PASSENGER COMPARTMENT. HAVE REPLACED BOTH FRONT HUBS, FOUR WIRING HARNESSES, THE FUEL PUMP, THE BATTERY, AND THE BLOWER MOTOR TWICE. MOST OF THESE FAILURES DUE TO CORROSION/MELTING. ANOTHER HARNESS NOW NEEDS TO BE REPLACED DUE TO CORROSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073220May 26, 2004
ELECTRICAL SYSTEM
THIS PONTIAC AZTEK HAS ELECTRICAL PROBLEMS THAT CAUSE THE ENTIRE VEHICLE TO SHUT DOWN WHILE DRIVING. WHEN IT OCCURS, EVERYTHING STOPS WORKING INCLUDING THE STEERING, THEREFORE MAKING IT IMPOSSIBLE TO STEER OFF THE ROAD SAFELY. WE HAVE BEEN IN 3 NEAR ACCIDENTS SINCE THE VEHICLE ELECTRONIC SYSTEM ALWAYS SEEMED TO SHUT DOWN WHILE WE WERE DRIVING ON BUSY HIGHWAYS. THE RESULT OF THE ELECTRICAL SYSTEM FAILURE HAS BEEN 3 BURNED OUT FUEL PUMPS (EACH COSTING $700.00 TO REPLACE), AN ELECTRICAL HARNESS NEEDING REPLACEMENT AND CONTINUED ELECTRONIC FAILURES. ALL THE REPAIRS HAVE BEEN DONE AT MY EXPENSE. PONTIAC REFUSES TO PROVIDE ANY ASSISTANCE OR EVEN ASSIST WITH FINDING A REMEDY TO THE PROBLEM. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072707May 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I TOOK MY 2001 PONTIAC AZTEK IN FOR A/C SERVICE ON 5/11/04 BECAUSE THE AIR EMITTED WAS NOT COOL. THEY RECHARGED THE A/C. LESS THAN 24 HOURS LATER, THE AIR WAS WARM AGAIN. I TOOK IT BACK TO THE GARAGE WHERE THEY RAN DYE THROUGH THE A/C AND FOUND THE COMPRESSOR NEEDS REPLACED AT AN ESTIMATE OF $1000.00. THEY SAID THIS SHOULD NOT HAPPEN AT 43,000 MILES AND COULD BE A MANUFACTURER PROBLEM. I CHECKED SEVERAL VEHICLE INFORMATION SITES ON THE INTERNET AND FOUND THIS TO BE A COMMON PROBLEM AT THE SAME MILEAGE, BUT GM WILL NOT ISSUE A RECALL. THIS IS A VERY EXPENSIVE REPAIR AND IS OBVIOUSLY THE FAULT OF THE MANUFACTURER. IT'S A SHAME THAT GM WILL LOSE VALUABLE CUSTOMERS OVER SOMETHING LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071971May 3, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING AT 50 MPH PASSENGER SIDE EXTERIOR VIEW MIRROR DETACHED AND HIT THE PASSENGER WINDOW. CONSUMER WAS CONCERNED THAT IF THE WINDOW WOULD BE OPENED IT WOULD HIT HER DAUGHTER'S FACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068156May 1, 2004
ENGINE AND ENGINE COOLING
AS OF YET DO NOT HAVE A PROBLEM BUT I HAVE A 2001 PONTIAC AZTEK MADE BY GM I WAS INFORMED OF THE LEAKY GASKET WHEN I WENT IN FOR A OIL CHANGE. THEY QUOTED ME $755.00 TO FIX IT. WE DON'T HAVE THAT KIND OF MONEY AND EVEN THOUGH THERE ARE SERVERAL OTHER CASES IN THE AREA GM REFUSES TO DO ANYTHING ABOUT IT. AFTER READING ABOUT THE PROBLEM ONLINE I AM AFRAID TO DRIVE MY CAR BECAUSE OF THE POSSIBLITY OF IT STALLING OUT IN SOME RANDOM PLACE. I HAVE A 7 MONTH OLD BABY THAT I WANT TO TRY AND PROTECT. PLEASE MAKE GM RESPONSIBLE FOR THERE MISTAKE IN INSTALLING BAD PARTS NOT THE CONSUMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071680April 27, 2004
TIRES:TREAD/BELT
FIRESTONE, WILDERNESS HT TIRES. SIZE P21570R1575 PERFORMED ERRATICALLY. WHILE DRIVING 70 MPH CONSUMER NOTICED THAT STEERING WHEEL SHOOK. HE PULLED THE VEHICLE OVER, AND NOTICED THAT TIRE TREAD SEPARATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067192April 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER IS CONCERNED WITH THE REAR BRAKES AND ROTORS. CONSUMER STATES,THAT THE REAR BRAKES AND ROTORS HAVE BEEN REPLACED ON THREE SEPARATE OCCASIONS BUT THE PROBLEM STILL OCCURS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067035April 12, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE MALFUNCTIONED WHILE DRIVING. FUEL GAUGE READ EMPTY, AND THE LOW FUEL LIGHT CAME ON. THE FUEL TANK WAS FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064183March 30, 2004
UNKNOWN OR OTHER
2001 PONTIAC AIR CONDITOR STOP WORKING AT 41,000 TOOK CAR TO DEALER THERE WAS NOTHING THEY COULD DO, WARRANTY WAS UP. I CALLED PONTIAC AND WAS TOLD THAT THEY HAVE NOT HAD ANY OTHER COMPLAINTS WITH THE AIR IN THESE VEHICLES. I TALK WITH SOMEONE AT THE REPAIR SHOP AT DOBBS PONTIAC ABOUT THE A\C HE SAID THEY HAVE HAD SEVERAL PEOPLE COME IN HAVING PROBLEMS WITH THE A\C UNIT BUT THERE WAS NOTHING THEY COULD DO UNLESS THE MANUFACTURE HAD DONE SOMETHING WRONG WHEN MAKING THE UNIT. I HAVE RESEARCHED THE A\C UNIT AND FOUND OUT THERE ARE A LOT OF PEOPLE HAVING PROBLEMS WITH THE 2001 AZTEX A\C. PONTIAC WILL NOT HELP. THEY MAKE THESE VEHICLES AND REFUSE TO TAKE RESPONSIBILITY WHEN SOMETHING IS WRONG. IF THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEM WITH THE SAME KIND OF VEHICLE IT MUST BE THE MANUFACTURE DOING SOMETHING WRONG. WHY SHOULD THE PEOPLE WHO ALREADY PAID TOO MUCH FOR VEHICLE HAVE TO AGAIN PAY FOR PONTIAC MISTAKES? PLEASE LET ME KNOW WHAT I CAN DO. IT JUST IS NOT RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063655March 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MU AUTOMATIC TRANSMISSION FAILED AT 43,000 MILES. CATASTROPHIC FAILURE- FIRST SHOOK, MADE GRINDING NOISES, THEN FAILED TO ENGAGE AND DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062329March 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TOOK MY 2001 PONTIAC AZTEK IN LAST WEEK 10 MAR 04 WITH A A/C PROBLEM. THEY TOLD ME IT WAS LOW ON FREON AND SERVICED IT BACK UP AND SENT ME ON MY WAY. 5 DAYS LATER TURNED ON THE A/C AND AGAIN NO COLD AIR. TOOK MY AZTEK BACK IN TODAY AND THEY CALLED AND TOLD ME THAT I HAVE A CRACK IN MY CONDENSER ON THE RIGHT SIDE ON THE BOTTOM. LOOK UP ON NHTSA WEB SITE AND FIND A TECHNICAL SERVICE BULLETIN AND CALL PONTIAC BUT THEY DON'T HAVE IT ON THEIR SYSTEM SO THEY WILL NOT OFFER ANY ASSISTANCE FOR ME. THE TECHNICAL SERVICE BULLETIN ON THIS WEBSITE SAYS EXACTLY THE PROBLEM I HAVE AND EVEN GIVES NEW INSTALLATION INSTRUCTIONS FOR THE NEW CONDENSER. WHY HAVE NEW INSTALLATION PROCEDURES? OBVIOUSLY THERE IS A PROBLEM IF YOU HAVE TO INSTALL IT A NEW WAY BUT PONTIAC WON'T OFFER ANY HELP. IT'S OBVIOUSLY A MANUFACTURER DEFICIENCY AND THEY ARE NOT WILLING TO CORRECT IT WITHOUT WANTING TO CHARGE ME $1000. THE WAY I'M BEING TREATED I DON'T THINK I WILL EVER OWN ANOTHER GM PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061954March 11, 2004
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
8081 MILES: SRS LIGHT ON INTERMITTENTLY. (REFLASH PCM AND BCM) BATTERY GOES DEAD INTERMITTENTLY. (REPLACED BATTERY AND CLEANED TERMINALS) THE BRAKES SQUEAL AND ERRATIC FUEL GAUGE. (NO PROBLEM FOUND AT THAT TIME). *AK 8125 MILES: SES LIGHT ON AGAIN. (CLEANED CORRODED CONNECTORS FOR ABS AND FUEL PUMP) 8155 MILES: SES ON AGAIN. (REPLACED ALL FEMAILE TERMINALS AND CLEARED CODES. DROPPED FUEL TANK TO REPLACE FUEL MODULES, REPLACED ALL TERMINALS AT MODULE. 11541 MILES: AIR BAG LIGHT ON INTERMITTENTLY (COULD NOT REPRODUCE) TURN SIGNAL FUSE BLOWING REGULARLY (REPLACED NEUTRAL WIRING SAFETY SWITCH, ADJ FOR REVERSE LIGHTS) 12018: TURN SIGNALS BLOWING STILL. (REPLACED FLASHER UNIT) 23968 MILES: RIGHT FROMT WHEEL METAL ON METAL CLICKING NOISE AT ALL SPEEDS (NO PROBLEM FOUND) CHECK LEFT FRONT MASTER WINDOW CONTROL SWITCH FALLEN INTO DOOR (REPLACED SWITCH BEZEL IN DRIVERSIDE) 30233 MILES: METAL ON METAL CLICKING NOISE AGAIN (TURNED AND ROTATED ROTARS) DRIVERS SIDE WINDOW STICKS AND STOPS GOING UP OR DOWN. (NOTHING DONE) 33442 MILES: WINDOWS STICK IN UP OR DOWN POSITION AFTER DRIVERS SIDED FAILS TO FUNCTION. (UNABLE TO REPRODUCE) 35875 MILES: POWER WINDOWS NOT FUNCTIONING PROPERLY, STICKIN UP OR DOWN POSITION (UNABLE TO REPRODUCE PROBLEM) REAR LIFT GATE NOT FULLY RELEASING (ADJUSTED HATCH BUMPERS AND LUBED LATCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059382February 19, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER APPLIED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. THE CONSUMER STATED THAT THIS VEHICLE HAS MULTIPLE PROBLEMS. THE DEALER'S MECHANIC COULD NOT DUPLICATE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056818February 9, 2004
WHEELS
THE VEHICLE HAS 100,000 MILES ON IT AND ON TOP OF REPLACING MANY "MINOR" PARTS AS WELL AS THE AIR CONDITIONER CONDENSER, THE TRANSMISSION AND COMPUTER BOARD, WE HAVE NOW REPLACED THE WHEEL BEARINGS 3 TIMES. AND, WHILE REPLACING THE BEARINGS WE FOUND THAT THE HALF-SHAFT IS BAD AND HAS TO BE REPLACED. THE BEARINGS WERE ON INDEFINITE BACKORDER, WITH NO DEALER IN THE STATE HAVING ANY. THIS ONCE AGAIN COST US THE USE OF THE VEHICLE FOR A COUPLE OF WEEKS. THIS CAR IS AWESOME EXCEPT FOR IT'S COMPLETE LACK OF RELIABILITY. I HOPE THEY'VE FIXED THESE PROBLEMS ON LATER MODELS. GM HAS TAKEN NO BLAME FOR ANY PART EVEN THE ONES THAT SHOULD HAVE BEEN UNDER WARRANTY. THE DEALER WON'T REPLACE THE REAR LATCH PROBLEM WITHOUT CHARGING FOR IT. HOW LONG WILL IT TAKE BEFORE GM FIGURES OUT THAT SAVING MONEY AT THE COST OF CUSTOMER SATISFACTION DOES NOT PAY IN THE LONG RUN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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