Pontiac Aztek Complaints (2002)

121 consumer complaints on file.

#10254415January 9, 2009
STRUCTURE:BODY
THE CLEAR ENAMEL HAS BEEN COMING OFF MY 2002 AZTEK VERY BADLY...IT HAS BEEN FOR THE PAST YEAR. IS THIS NORMAL...THE ENGINE BONNET IS TERRIBLE AND ALL ABOVE THE DOORS AND HATCHBACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249635November 24, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR TIRE SERVICE. THE TECHNICIAN OBSERVED A SMALL AMOUNT OF FUEL SPILLING FROM THE FUEL TANK. THE VEHICLE WAS INSPECTED AND A HOLE WAS FOUND IN THE FUEL TANK. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE;STORAGE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 98,415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248271November 10, 2008
EXTERIOR LIGHTING
THE PASSENGER SIDE, LOW BEAM, HEADLIGHT HAS STOPPED WORKING. THE BULB, FUSES, AND WIRING CONNECTIONS HAVE BEEN EXAMINED AND ALL APPEAR TO BE FINE. APPROXIMATELY A MONTH LATER THE STEREO ELECTRONICALLY LOCKED ITSELF AS IF IT HAD BEEN PLACED IN ANOTHER CAR WITHOUT A MATCHING VIN. I HAVE BEEN PULLED OVER BY THE POLICE FOR A HEADLIGHT OUT. UPON ENTERING A SEARCH ONLINE I SEE MANY INSTANCES WHERE OTHER OWNERS HAVE REPORTED ELECTRICAL PROBLEMS WITH THESE VEHICLES. SOME INCLUDE FLASHING HEADLIGHTS, FAILURE OF DOOR LOCKS, STEREOS AND SECURITY LIGHTS TURNING ON/OFF. I SEE FROM THE VARIOUS POSTS THAT SOME OWNERS HAVE REPLACED THE BCM AS WELL AS WIRING HARNESS' THAT HAVE MOISTURE. THERE DOESN'T APPEAR TO BE A SOLID FIX AS I SEE SOME POSTS ARE RECURRING. THANKFULLY I HAVE ONLY RECEIVED WARNINGS FROM POLICE ABOUT MY FAILED LIGHT, HOWEVER, I DON'T EXPECT IT TO REMAIN THAT WAY. WHILE A LOSS OF A STEREO OR ELECTRIC LOCKS ARE A CONVENIENCE LOSS, THE LOSS OF AND/OR INTERMITTENTS HEADLIGHTS ARE A TRUE SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245748October 16, 2008
SERVICE BRAKES, ELECTRIC
I HAVE A 2002 PONTIAC AZTEK AND ALL FOUR OF THE WHEEL BEARINGS WENT BAD WITH ONLY 45,000 MILES ON THE CAR. THE ANTI LOCK BRAKES COME ON WHEN YOU TOUCH THE BRAKES AND WE'VE ALMOST BEEN IN QUITE A FEW WRECKS. I'VE RESEARCHED SOME REVIEWS AND THERE ARE ALOT OF PEOPLE THAT ARE HAVING THE SAME PROBLEMS THAT I'M HAVING. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242500September 16, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 2002 PONTIAC AZTEK AND THERE'S A TICKING NOISE IN THE MOTOR AND THE OIL IS GOOD AND ALL THE OTHER FLUIDS ARE GOOD. MY A/C STOP WORKING AND THE BACK HATCH DOESN'T UNLOCK SOMETIMES AND TO FIX THE PROBLEM I HAVE TO DISCONNECT THE BATTERY FOR ABOUT 15MINS OR LONGER FOR IT TO WORK , CAN YOU TELL ME WHAT COULD BE THE PROBLEM AND HOW TO FIX IT . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242118September 14, 2008
ENGINE AND ENGINE COOLING
FAILURE OF INTAKE MANIFOLD GASKET AS INDICATED BY CHECK ENGINE LIGHT AND SHAKING OF VEHICLE WHEN DRIVING. TOOK TO DEALER AND WAS DETERMINED TO NEED REPLACEMENT OF LOWER INTAKE MANIFOLD GASKET. REPLACEMENT COST WAS $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242119September 14, 2008
SUSPENSION:FRONT:WHEEL BEARING
RATTLING AND GRINDING SOUND WHEN DRIVING VEHICLE OCCURRED OVER 1-MONTH PERIOD. TOOK VEHICLE TO MECHANIC AND WAS TOLD FRONT RIGHT WHEEL BEARINGS NEEDED REPLACEMENT. COST OF REPLACEMENT WAS $600. *TR SIX MONTHS LATER, SAME PROBLEM OCCURRED AND THE FRONT LEFT WHEEL BEARINGS WERE REPLACED. COST OF REPLACEMENT WAS $600. MECHANIC STATED THIS IS A COMMON PROBLEM FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242123September 14, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC, LATCHES/LOCKS/LINKAGES
CHECK ENGINE LIGHT APPEARED. TOOK VEHICLE TO MECHANIC AND WAS TOLD THE CODE WAS IN REFERENCE TO THE FUEL TANK PRESSURE SENSOR. MECHANIC DE-ACTIVATED CHECK ENGINE LIGHT. AFTER 2 DAYS, CHECK ENGINE LIGHT APPEARED AGAIN. TOOK TO DEALER AND HAD CODE CHECKED. SAME ISSUE WITH FUEL PRESSURE SENSOR. DEALER STATED THIS WAS A RECALL ISSUE. DEALER CHECKED WITH MANUFACTURER AND WAS TOLD THIS WAS NOT A PROBLEM. DEALER REMOVED CONNECTOR AT BODY PASS. CHECK ENGINE LIGHT DE-ACTIVATED. AFTER 1 WEEK, CHECK ENGINE LIGHT APPEARED. TRACTION CONTROL AND ANTI-LOCK BRAKE LIGHTS CONSISTENCY APPEAR AND DISAPPEAR WHEN DRIVING VEHICLE. THIS IS A DAILY OCCURRENCE. IN ADDITION, THE AUTOMATIC DOOR LOCKS WILL LOCK AND UNLOCK BY THEMSELVES. UPON STARTING UP THE VEHICLE, ALL GAGE LIGHTS WILL FLASH FOR A FEW SECONDS THEN GO OUT. A/C STOPPED WORKING AND HAS NOT WORKED SINCE. STEERING WHEEL RADIO VOLUME BUTTON SOMETIMES WORKS AND SOMETIMES DOESN'T. HAVE ALREADY PUT SO MUCH MONEY INTO REPAIR OF THIS VEHICLE WHICH WAS PURCHASED USED IN 2007 WITH 57,000 MILES. SERIOUSLY CONSIDERING TRADE-IN AS THIS VEHICLE IS A LEMON. HAVE SPENT HALF THE PURCHASE PRICE IN REPAIRS WITHIN 1 YEAR OF PURCHASE. AFTER SEARCHING INTERNET FOR AZTEK PROBLEMS, HAVE FOUND MANY COMPLAINTS REGARDING SAME ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE. IF THESE ARE COMMON ISSUES WITH THIS MODEL, WHY IS THERE NO MANUFACTURER BULLETIN TO REPAIR THESE DEFECTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237764August 11, 2008
UNKNOWN OR OTHER
TIRE INFLATION INFORMATION THAT IS FOUND ON THE DRIVERS SIDE DOOR HAS WORN AWAY THE STICKER IS INTACK BUT THE INFORMATION IS GONE. THIS INFORMATION IS ONLY FOUND IN THIS LOCATION TO REPLACE THIS STICKER WOULD COST $22.45 AND THE OTHER TIRE INFORMATION STICKER ISN'T AVAILABLE. THIS INFORMATION SHOULD BE REQUIRED TO BE LISTED IN THE OWNERS MANUAL ALSO TO REDUCE THE CHANCE OF OVER INFLATION AND UNDERINFLATION OF TIRES AND REDUCE THE RISK OF A TIRE FAILURE. THE REPLACEMENT STICKERS SHOULD BE MADE AVAILABLE AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237392August 7, 2008
ELECTRICAL SYSTEM, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
MY TAILGATE BEGAN NOT OPENING AND THEN ALL OF MY ELECTRIC PANEL LIGHTS WENT OUT, WINDOWS LOCKED UP, RADIO LOCKED, SECURITY LIGHT ON. I AM TOLD THAT THE WIRE HARNESS IN THE DASH WENT BAD AND THERE WAS A COST OF OVER $400 TO REPAIR THE WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236225July 29, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
IT BEGAN WITH MY REAR HATCH NOT WORKING ON MY 2002 PONTIAC AZTEK. THEN THE IGNITION BEGAN STICKING AND CULMINATED WITH THE ALARM GOING OFF (WHILE DRIVING) AND ALL ELECTRICAL SYSTEMS SHUTTING DOWN WITH INCREASING FREQUENCY. WHEN THIS OCCURS, ALL GAUGES ARE SHUT DOWN, THE DOORS ARE DISABLED, HEADLIGHTS (ALL LIGHTS) ARE DISABLED. I'VE LOOKED ONLINE AND TALKED TO THE DEALERSHIP. IT WILL COST BETWEEN $400-$500 TO REPAIR (GM IS AWARE OF THE PROBLEM). THE DEALER SAYS THAT IT IS NOT A SAFETY ISSUE, BUT IT SEEMS LIKE NON-FUNCTIONING LIGHTS, GAUGES AND DOORS/WINDOWS WOULD CERTAINLY BE A SAFETY ISSUE. I DO LIKE TO CAR, BUT THIS IS A MAJOR PROBLEM -- ONE WHICH I CAN ILL AFFORD TO FIX RIGHT NOW. WE ARE JUST STRUGGLING TO KEEP A ROOF OVER OUR HEADS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235692July 24, 2008
ELECTRICAL SYSTEM
I HAVE A 2002 PONTIAC AZTEK I CANNOT DRIVE, WE BELIEVE THE PROBLEM IS THE BODY CONTROL MODULE. 3 MOS. IN SHOP, TECHNICIAN CALLED PONTIAC, DEALERSHIPS, SEARCHED ONLINE TRYING TO ISOLATE THE PROBLEM. I STUMBLED ON WWW.EDMUNDS.COM, WAS STUNNED BY THE #'S OF AZTEKS WITH THIS PROBLEM. THE SYMPTOMS LEADING TO FAILURE OF THE BCM-BACK HATCH WON'T OPEN-KEY NOR BUTTON. EVENTUALLY IT BEGINS WORKING AGAIN, BUT THE HATCH POPS OPEN RANDOMLY WHILE THE CAR IS IN MOTION, THE DOOR LOCKS START TURNING ON AND OFF, THE AIR CONDITIONER BLOWS WARM AIR, THE FAN WON'T WORK. ALL WHILE THE CAR IS IN MOTION. ALSO, THE DOORS WILL NOT LOCK, THE WINDOWS WILL NOT ROLL DOWN. THE CHECK ENGINE LIGHT ALTERNATELY FLASHES WITH A SECURITY WARNING, THE ODOMETER QUITS WORKING. WHEN YOU TURN THE CAR OFF, ALL THE LIGHTS STAY ON UNTIL THE BATTERY IS DRAINED. NONE OF THE DASHBOARD CONTROLS WORK, THE ONLY WAY TO TURN THE LIGHTS OFF AND DISENGAGE THE OTHER ELECTRONICS IS TO DISCONNECT THE BATTERY. TAKING IT IN FOR DIAGNOSTICS PRODUCES NO RESULTS, THERE IS NO READING FROM THE COMPUTER THAT WILL TELL A TECHNICIAN WHAT THE PROBLEM IS. HAVING THIS FAILURE IS A SAFETY ISSUE, A CHILD COULD OPEN THE BACK DOORS WHILE THE CAR IS IN MOTION, THE INABILITY TO LOCK THE CAR IS A SAFETY RISK TO ALL, THE BACK HATCH OPENING WHILE IN MOTION RANDOMLY IS ALSO A SAFETY CONCERN. ANOTHER ISSUE WITH THE AZTEK IS TO OPEN THE BACK HATCH WITH A KEY REQUIRES POWER TO THAT PARTICULAR LOCK, IF THE LOCK ISN'T GETTING POWER FROM THE BATTERY, IT WILL NOT OPEN. I THINK THERE ARE SERIOUS SAFETY ISSUES THAT PONTIAC SHOULD TAKE RESPONSIBILITY FOR. YOU CAN READ THE NUMBER OF POSTS ON THE EDMUNDS.COM WEBSITE...THIS IS ONLY ONE SITE, I AM SURE THERE ARE MANY OTHERS. THERE IS A WINDSHIELD WIPER ISSUE, THEY WILL QUIT WORKING, GET TANGLED DURING A HEAVY SNOW OR RAIN STORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235432July 23, 2008
SERVICE BRAKES, HYDRAULIC
I WAS TOLD AT MY LOCAL GARAGE ON A RECENT SERVICE VISIT ABOUT ABS BRAKES THAT THE ABS BRAKES ON SOME TRUCKS IN CANADA HAVE RECENTLY BEEN RECALLED? WELL, I HAVE A 2002 P. AZTEC WITH AN ABS PROBLEM. THIS INDIVIDUALS SON "ALSO" HAD A ABS PROBLEM WITH HIS OWN VEHICLE. MY QUESTION IS ARE THERE ANY RECALLS ON AZTEC ABS BRAKE SENSORS? IF NOT, IT SOUNDS LIKE GM SHOULD MAKE ONE. THIS IS A SERIOUS STOPPING ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234410July 15, 2008
SERVICE BRAKES, HYDRAULIC, SUSPENSION
THE PROBLEM BEGAN WITH NOISY BRAKES. THEN ALL OF A SUDDEN WHEN I WENT TO TURN A CORNER THE BRAKES AND TIRES LOCKED UP AND WOULD NOT TURN. I ALMOST HIT SEVERAL VEHICLES WHILE I WAS TRYING TO GET THIS REPAIRED. WHEN HOOKED TO THE COMPUTER IT WOULD NOT THROW ANYTHING TELLING THE COMPUTER WHAT WAS WRONG. WHEN IT GOT WORSE IT FINALLY THREW A CODE TO THE COMPUTER AND SAID ITS THE WHEEL BEARINGS WHICH COSTS $250 PER TIRE. I CANNOT AFFORD TO FIX ALL 4 TIRES SO I HAVE ONLY REPAIRED 2 AT THIS TIME. HOPEFULLY SOMETHING CAN BE DONE ABOUT THIS. RECALL OR REIMBURSE ME MY $$ FOR THE REPAIRS. THIS IS A DANGEROUS CONDITION FOR THE VEHICLE!!!! THIS PROBLEM BEGAN SEVERAL MONTHS AGO. I HAVE FOUND OUT THAT THE LEFT FRONT HAS ALREADY BEEN REPLACED ONCE AND IS DEFECTIVE AGAIN!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230241June 7, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, OTHER, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
AT 51,000 MILES ENGINE OVERHEATING WHEN STOPPED AT TRAFFIC LIGHTS. ADDED ANTIFREEZE, BUT DID NOT FIX THE PROBLEM. AT SAME TIME AC FAILED. THEN ELECTRICAL SYSTEM STARTED FAILING. ALARM GOING OFF FOR NO REASON, DOORS LOCKING AND UNLOCKING THEMSELVES, REAR HATCH OPENING, AND ALL GAUGES LIGHTING UP THEN GOING BLANK FOR 5 - 10 SECONDS. TOOK TO DEALER WHO STATED THAT I HAD A FAILURE IN THE INTAKE MANIFOLD GASKET, A LEAKING FUEL FILTER, A SHOT AC SYSTEM, AND NEEDED TO REPLACE THE BODY CONTROL MODULE. DEALER ALSO STATED THAT THEY HAVE HAD TO DO THE SAME WORK ON MANY AZTEKS. TOOK TO MY REGULAR MECHANIC FOR VERIFICATION AND REPAIR ($600 LESS THAN DEALER WANTED). PAID $1156 FOR INTAKE MANIFOLD, FUEL FILTER, AND AC CHECK. MECHANIC DOESN'T BELIEVE THAT THERE IS ANYTHING WRONG WITH THE AC SYSTEM, BUT THE PROBLEM IS RELATED TO THE BODY CONTROL MODULE. CAN NOT FIX THE MODULE AT THIS TIME - HAVE BEEN GIVEN ESTIMATE OF $800. SEEMS TO ME THAT THIS MODULE IS A SAFETY ISSUE AND THAT NHTSA SHOULD ISSUE A RECALL AND HAVE GM REIMBURSE THOSE THAT HAVE ALREADY HAD THE PROBLEM FIXED. THIS ISSUE HAS BEEN BROUGHT UP BY MANY AZTEK OWNERS BOTH ON THIS SITE AND OTHERS. IT IS REALLY ALARMING TO BE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY ALL THE GAUGES GO BLANK, EVEN IF JUST FOR A FEW SECONDS, NOT TO MENTION DOORS LOCKING AND UNLOCKING THEMSELVES AND THE ALARM GOING OFF FOR NO REASON. BY READING OTHER COMPLAINTS I SHOULD LOOK FORWARD TO REPLACING WHEEL BEARINGS ALSO. PLEASE LOOK INTO THIS AND DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227595May 13, 2008
ELECTRICAL SYSTEM
RANDOM ELECTRIC ISSUES WHERE DOORS WON'T UNLOCK, HATCH WON'T OPEN, SECURITY SYSTEM GOES OFF, RADIO GOES INTO SECURITY MODE. DEALER IDENTIFIED THE BODY CONTROL MODULE SHORTED. GM WILL NOT WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226394May 1, 2008
SUSPENSION
I AM TOLD BY MY SERVICE MAN THAT MY WHEEL BEARINGS ARE GOING TO NEED TO BE REPLACED IN MY 2002 PONTIAC AZTEK WITH ONLY 109,000 MILES. I WAS ALSO TOLD BY SEVERAL SERVICE PEOPLE AND FRIENDS THAT THIS IS AN ONGOING PROBLEM WITH AZTEKS. HAS THERE BEEN A RECALL ON THIS? I DID NOT HAVE AN ACCIDENT YET, MY SERVICE LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217510February 8, 2008
FUEL SYSTEM, GASOLINE:DELIVERY
LEAKY FUEL PRESSURE REGULATOR CAUSED STARTING DIFFICULTY CONSISTENT WITH SYMPTOMS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER : 04V090000, BUT MY VEHICLE WAS NOT INCLUDED IN THAT RECALL. PROBLEM PERSISTED FOR A FEW MONTHS IN FALL 2007 UNTIL DIAGNOSED AND REPAIRED BY DEALER. CONSUMER CHARGED $184.85. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212519December 21, 2007
FUEL SYSTEM, GASOLINE
WE OWN A 2002 PONTIAC AZTEK. ON SUNDAY, DECEMBER 16, OUR CAR WOULD NOT START AND COULD NOT BE JUMPED BY AAA. WE HAD IT TOWED TO THE AAA-APPROVED SERVICE STATION WE USE FOR ALL REPAIRS. AFTER REPLACING THE STARTER, THEY TOLD US THAT THERE WAS ALSO A LEAK WITH THE FUEL INLET SEAL. IT BEING THE WEEK BEFORE CHRISTMAS, WE WERE UNABLE TO REPAIR THAT DAY. AFTER GOING ON THE INTERNET TO RESEARCH THE PRICE OF THE PART, WE DISCOVERED THAT THERE WAS A RECALL IN EFFECT FOR THIS VEHICLE FOR THIS SPECIFIC REASON. WE CALLED THE PONTIAC NUMBER LISTED IN THE RECALL NOTICE. THE CUSTOMER SERVICE PERSON LOOKED UP THE RECALL (AFTER I GAVE HER THE NUMBER AS SHE WAS UNABLE TO FIND ANYTHING) AND SAID THAT IT DID APPEAR OUR VEHICLE WAS SUBJECT TO RECALL BUT THAT IT WOULD HAVE TO BE DIAGNOSED BY A PONTIAC/GM DEALER. WE LOCATED ONE NEARBY AND SHE PUT ME ON HOLD TO CALL THEM. WHEN SHE CAME BACK ON SHE SAID AFTER FURTHER REVIEW THAT OUR VEHICLE WAS NOT SUBJECT TO THE RECALL BECAUSE IT ONLY AFFECTED CERTAIN VEHICLES WITHIN THE 2001-2004 YEARS WHOSE VINS ENDED WITH 2S549384 THROUGH 2S608951. WHEN I POINTED OUT THAT MY VEHICLE FIT THOSE PARAMETERS, SHE SAID IT WAS NOT SUBJECT TO RECALL BASED ON GM PARAMETERS, BUT WOULD NOT OR COULD NOT GIVE ME WHAT THE EXCLUSION PARAMETERS WERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208455November 8, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GASOLINE LEAKS FROM THE TANK AT THE JUNCTION OF THE FILLER TUBE AND TANK. GASOLINE DRIPS ONTO THE PAVEMENT, SMELLS TERRIBLE, AND IS A MAJOR FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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