Nissan Xterra Complaints (2002)

157 consumer complaints on file.

#10022372May 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SENSOR. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019082May 21, 2003
SUSPENSION
CAR PULLS TO THE RIGHT SINCE I BOUGHT IT. I TOOK IT TO THE DEALER SEVERAL TIMES ABOUT 4 TO DO AN ALIGNMENT AND STILL THE SAME ITS VERY DANGEROUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019029May 20, 2003
UNKNOWN OR OTHER, STEERING, SUSPENSION
THIS IS A VERY SOLID, AND STABLE VEHICLE IN THE SNOW AND ICE, (WITH STUDDED SNOW TIRES, ALL SEASON RADIALS ONLY WORK IN FLORIDA) IT HANDLES WELL, AND PERFORMS NICELY FOR A SMALL SUV. THE ONLY COMPLAINTS THAT I HAVE WITH THIS VEHICLE, IS THAT THE RIDE IS A BIT ROUGH. AND IT IS A BIT UNCOMFORTABLE FOR TALLER PEOPLE ON LONG RIDES. TO THOSE THAT ARE COMPLAINING ABOUT THE VEHICLE PULLING TO THE LEFT AND RIGHT. CURE #1, GET THE CAR ALIGNED. #2, CHECK THE ROAD YOU ARE DRIVING ON, THE TRACK WIDTH ON THE XTERRA IS NARROW, IT MAY BE CATCHING A GROOVE IN THE ROAD. #3 CHECK THE TIRE PRESSURES, TO COMPLAINTS ABOUT THE BRAKING....... HAVE THE BRAKES CHECKED, ROTORS, PADS, OR CALIPERS COULD BE STICKING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016498April 25, 2003
ELECTRICAL SYSTEM:WIRING, POWER TRAIN
I PURCHASED A BRAND NEW 2002 NISSAN XTERRA VEHICLE IN NOVEMBER 2001. THE VEHICLE WAS PURCHASED AT THE PACIFIC NISSAN DEALERSHIP IN SAN DIEGO, CALIFORNIA. MY WIFE AND CHILDREN WENT ON AN OUTING ON EASTER SUNDAY. WHILE AT LUNCH, 5-15 MINUTES GO BUY AND A PERSON INQUIRES ABOUT A PARKED XTERRA ON FIRE. TO MY WIFE'S HORROR IT WAS OUR XTERRA WITH THE WIDOWS UP AND FLAMES/SMOKE COMING FROM THE DASH/STEERING COLUMN AREA. MY INSURANCE AND THE FIRE MARSHAL DETERMINED THE FIRE APPEARED TO BE AN ELECTRICAL SHORT/ARCHING AND NO OTHER APPARENT SOURCES OF IGNITION WERE PRESENT. THE VEHICLE WAS DETERMINED TO BE A TOTAL LOSS. I HAD THE VEHICLE TOWED TO PACIFIC NISSAN WHERE I PURCHASED IT AND HAVE MAINTAINED THEIR RECOMMENDED ROUTINE SERVICE. THE SERVICE MANAGEMENT QUESTIONED WHY THE VEHICLE WAS BROUGHT OVER TO THE SERVICE DEPARTMENT AND NOT TO THEIR BODY SHOP. I EXPLAINED THE BODY SHOP SENT US OVER TO THE SERVICE DEPARTMENT. HE EXPLAINED TO HE COULD NOT DO ANYTHING AND THAT I WOULD HAVE TO CONTACT MY INSURANCE. I QUESTIONED HIM WHY I HAVE TO SUFFER GOING THROUGH MY INSURANCE WHEN THIS WAS OBVIOUSLY A MANUFACTURER DEFECT AND MY VEHICLE WAS STILL UNDER THE BASIC WARRANTY. KNOWING I WAS NOT GETTING ANYWHERE WITH THIS GUY, I REQUESTED A PHONE NUMBER FOR CUSTOMER SERVICE AND HE EXPLAINED TO ME THAT THEY WOULD ONLY REFER ME BACK TO HIM. I AM CONFUSED ON WHAT I SHOULD DO. SHOULD I PAY THE DEDUCTIBLE AND HOPE MY INSURANCE WILL PAY THE WHOLE AMOUNT OWED ON MY VEHICLE? SHOULD I GET A LAWYER? NO MATTER WHAT I AM STILL OUT A VEHICLE AND HAVE TO, IN ONE WAY OR ANOTHER, PAY FOR SOME OUT OF POCKET EXPENSES. I HAVE CONTACTED THE NISSAN CONSUMER AFFAIRS DEPART. AND THEY EXPLAINED TO ME THEY WOULD HAVE TO LOOK INTO IT. THE CUSTOMER AFFAIRS REP. DID INFORM ME THAT THERE WAS A RECALL ON THEIR AIR BAG MODULE, BUT HE WAS NOT SURE WHAT COULD HAPPEN. I HAVE ALSO, IN THE PAST, TAKEN IN THIS VEHICLE IN TO THE SERVICE DEPARTMENT TO REPLACE A GASKET IN THE AXLE AREA BECAUSE IT WAS DRIPPING FLUID. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10015787April 14, 2003
TIRES
ALL 4 ORIGINAL TIRES CRACKED PREMATURELY WHERE THE TREAD MET THE OUTSIDE TIRE WALL AND WITHIN THE TREAD ITSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015657April 10, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
NAR 04/10/2003 THE CONSUMER IS REQUESTING THAT NHTSA PLEASE PROVIDE ALTERNATIVE INFORMATION ON HOW AND WHERE SHE CAN OBTAIN PURCHASE PARTS AND PROCEDURE INFORMATION SPECIFIED TO COMPLY WITH RECALL #R2019. WHICH IS IN REFERENCE WITH NISSAN ABS WARNING LIGHTS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013792April 1, 2003
SUSPENSION, STEERING, TIRES
WHILE DRIVING VEHICLE PULLS TO THE RIGHT OR LEFT. ALSO, WHEN BRAKING IT TENDS TO PULL ON EITHER SIDE MAKING IT HARD TO CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013788April 1, 2003
SUSPENSION
VEHICLE VIBRATES SO HARD THAT PASSENGER'S SEAT BACK VIBRATES AS IT THE SEAT IS BROKEN AND MAKES AN ANNOYING NOISE. CONTACTED DEALER THEY SAID THEY CAN NOT DO ANYTHING ABOUT IT. PLEASE PROVIDE ANY INFO YOU HAVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013796April 1, 2003
STRUCTURE
VEHICLE HAS LOT OF WIND NOISE AND AIR COMING THROUGH THE DOOR SEALS WHEN DRIVING ON FREEWAYS. CONTACTED DEALER AND THEY CHANGED THE SUNROOF GASKET AND WEATHER STRIP. BUT THE PROBLEM IS STILL THERE. IF YOU HAVE ANY INFO ON THIS PROBLEM CAN YOU PLEASE FORWARD TO US. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010184March 9, 2003
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
I OWN A 13 MONTH OLD 2002 NISSAN XTERRA THAT HAS 32,600 MILES ON IT AND HAS NEVER BEEN DRIVEN OFF-ROAD. THE LEAF SPRING ON THE DRIVER'S SIDE BROKE AT THE REAR MOUNTING BOLT. LUCKILY WE CAUGHT IT IMMEDIATELY AND THE DEALER IS REPLACING IT UNDER WARRANTY. HAS THIS BEEN A PROBLEM WITH THE XTERRA AND SHOULD THE OTHER ONE BE REPLACED AT THE SAME TIME? THE DEALER CLAIMS TO HAVE LOOKED AT THE OTHER ONE AND SEES NO PROBLEM AT THIS TIME. I'M CONCERNED ABOUT THE SAFETY BECAUSE I DO A LOT OF HIGH SPEED DRIVING WITH MY DAUGHTER IN THE CAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007765February 18, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
WHILE DRIVING 55MPH, MY REAR AXLE BROKE CAUSING THE WHEEL TO FLY OFF, LOSS OF CONTROL, AND OBVIOUS DAMAGE TO THE CAR. I LATER FOUND OUT THAT THERE WAS A ABS RECALL FOR THIS IDENTICAL PROBLEM, BUT I WAS NEVER INFORMED OF THE RECALL. AFTER 4 WEEKS, I HAVE BEEN TOLD THE NISSAN WILL COVER THE REPAIR OF THE VEHICLE, BUT THAT IS ALL. I WOULD LIKE TO KNOW IF THERE IS ANYTHING ELSE I CAN OR SHOULD PURSUE FOR NEGLIGENCE ON BEHALF OF THE CORPORATION AND THE DEALER. I WAS EXTREMELY FORTUNATE THAT MYSELF AND MY 2 YEAR OLD WERE NOT SERIOUSLY INJURED OR KILLED IN THIS ACCIDENT, AND FEEL SOMEONE SHOULD BE HELD ACOUNTABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10005287February 4, 2003
FUEL SYSTEM, OTHER
SIGNIFICANT DEFICIENT HIGHWAY FUEL ECONOMY. VEHICLE ACHIEVES ROUGHLY 60% OF REPORTED HIGHWAY MILEAGE ON AVERAGE. HIGHWAY MILEAGE IS WORSE THAN CITY AVERAGE. SEVERAL DEALERS ARE AWARE OF PROBLEM AND CANNOT FIX. MANUFACTURE IS AWARE OF PROBLEM AND DENIES EXISTENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005933January 29, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002913January 18, 2003
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
NISSAN DEALER NEAR MALL OF GEORGIA. THE SERVICE DEPARTMENT NOT BE ABLE TO ORDER REPAIR KIT FOR NISSAN XTERRA 2002 TO FIX THE PROBLEM OF ABS WARNING LIGHT STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000282December 19, 2002
EXTERIOR LIGHTING, EQUIPMENT
VEHICLES WITH EXTREMELY BRIGHT HEADLIGHTS CAUSE A DANGER TO OTHER DRIVERS. I AM NOT TALKING ABOUT DRIVERS WITH THEIR HIGH BEAMS ON, I'M REFERRING TO REGULAR HEADLIGHTS THAT ARE UNUSUALLY BRIGHT. I WAS ALMOST IN AN ACCIDENT ON THE 405 FREEWAY LAST NIGHT BECAUSE A DRIVER BEHIND ME WITH BRIGHT HEADLIGHTS BLINDED ME AND I VEERED INTO THE NEXT LANE BECAUSE WE WERE ON A CURVE AND I COULDN'T SEE WELL ENOUGH TO STAY IN MY LANE. I HAVE HEARD MANY OF MY FRIENDS COMPALIN ABOUT CARS WITH BRIGHT HEADLIGHTS ALMOST CAUSING ACCIDENTS FOR THEM BECAUSE THE LIGHT CAN BE BLINDING, SIMILAR TO A FLASH BULB ON A CAMERA GOING OFF IN YOUR FACE IN A DARK ROOM. THESE BRIGHT LIGHTS SHOULD NOT BE LEGAL FOR REGULAR DRIVING USE, THEY SHOULD BE USED ONLY IN THE SAME CONDITIONS THAT HIGH BEAMS ARE USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768781October 23, 2002
SERVICE BRAKES, AIR
VEHICLE PULLS RIGHT. YOU NEED TO KEEP YOUR HANDS ON THE WHEEL AT ALL TIMES. TIRES ARE FEATHERING. I WAS DRIVING ON A THREE LAND HIGHWAY. I HAD TO HIT MY BRAKES AND ALMOST TOOK OUT THE CAR ON THE RIGHT SIDE OF ME. THIS VEHICLE IS DANGEROUS. I ALSO NOTICED THAT THERE WERE NUMEROUS OTHER COMPLAINTS OF THE SAME PROBLEM ON YOUR WEBSITE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567987October 23, 2002
SUSPENSION:FRONT
WHILE DRIVING THE VEHICLE PULLS TO THE RIGHT, IF THE BRAKES ARE APPLIED AGGRESIVELY THE VEHICLE RUNS OF THE ROAD, AS A RESULT THE DEALER NOTICED THAT THE TIRES WERE BEGINNING TO FEATHER ON THE RIGHT SIDE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020714October 11, 2002
STEERING
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE STEERING WHEEL WILL PULL TO THE RIGHT AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017998September 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE OWNERS OF THIS TRUCK LIVE 6500 FEET ABOVE ELEVATION. THE TRUCK WILL LOSE POWER OR WILL NOT MAINTAIN MODERATE SPEED. THE TRUCK WAS RETURNED TO THE DEALERSHIP AND THEY TOLD HIM THAT THE TRUCK WAS TOO HEAVY FOR THAT SIZE ENGINE TO DEAL WITH THAT KIND OF ALTITUDE. TWO OTHER DEALERS IN THE AREA ALSO CAME TO THE SAME CONCLUSION. PLEASE DESCRIBE DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766667September 4, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE SUV DEVIATES TO THE RIGHT AT ANY SPEED WITH IN A FEW SECONDS. IT IS EXTREMELY NOTIACEABLE AT SPEEDS ABOVE 40 MPH. CONSTANT PRESSURE MUST BE HELD ON THE STEERING WHEEL TO THE LEFT. THE SUV ALSO DEVIATED TO THE LEFT WHEN THE BRAKES ARE APPLIED HARD, SUCH AS FOR SUDDEN HALTING. THE SUV WOULD END ON THE SHOULDER IF THE BRAKES WERE APPLIED HARD. THE SUV HAS BEEN AT THE NISSAN REPAIR SHOP FOUR TIMES. THERE WAS SOME ADJUSTMENTS THE LAST TWO TIMES. NOW THE SUV STILL DEVIATES TO THE RIGHT (LIKE TRING TO RUN OFF THE ROAD) AT CRUISING SPEEDS. THERE HAS BEEN A CHANGE WITH THE BEHAVIOR WITH SUDDEN BRAKING. THE SUV NOW ENDS ON THE LEFT LANE OR INCOMMING LANE WHEN THE BRAKES ARE APPLIED SUDDENLY. THE ABOVE PROBLEMS WERE NOT NOTED DURING THE FIRST TWO WEEKS OF DRIVING, BUT SINCE THEM IT SEEMS TO BE GETTING WORSE. THE DEALER HAS NOT BEEN ABLE TO FIX THE PROBLEM. I DO WORRY ABOUT THE BEHAVIOR OF THE TRUCK ON THE ROAD UNDER RAIN, SNOW, OR ICE CONDITIONS. I FIND IT DIFFICULT TO PREDICT WHAT THE TRUCK WILL DO UNDER AN EMERGENCY. ARE YOU INTERESTED IN LOOKING AT THIS PROBLEM?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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