Nissan Xterra Complaints (2000)

214 consumer complaints on file.

#10025985July 13, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE CAR BATTERY BLEW UP, BLOWING OFF ALL BATTERY CAPS AND CRACKED DOWN THE MIDDLE, BATTERY ACID ALL OVER ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023542June 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
DEFECTIVE FUEL SENDING UNIT IN 2000 NISSAN XTERRA. CAUSES ENGINE TO CUT OFF WHILE DRIVING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020731May 30, 2003
AIR BAGS:FRONTAL
2000 NISSAN XTERRA INVOLVED IN A FRONTAL CRASH. AIRBAGS DID NOT DEPLOY. FIREMEN AT THE SCENE COULD NOT EVEN MAKE EITHER BAG DEPLOY MANUALLY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10020711May 29, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE TIRE (WHICH IS MOUNTED BENEATH THE REAR OF THE VEHICLE) FELL OFF DUE TO RUST IN THE MECHANISM WHICH SUSPENDS IT. THE MECHANISM WHICH HOLDS THE SPARE TIRE IS CLEARLY DEFECTIVE (A RELATIVELY THIN METAL BAR ATTACHED TO A METAL CHAIN), AND IT IS CLEAR THAT NORMAL WEAR AND RUST CAUSED IT TO BREAK UNDER THE WEIGHT OF THE SPARE TIRE (WHICH IS A FULL SIZE, FULL WEIGHT TIRE). FORTUNATELY, THE TIRE FELL OFF WHILE THE VEHICLE WAS NOT IN MOTION. HAD IT FALLEN OFF WHILE IN MOTION, THE TIRE COULD HAVE CAUSED SIGNIFICANT DAMAGE TO NEARBY VEHICLES (INCLUDING MY OWN) AND THEIR OCCUPANTS. THE FALLEN TIRE COULD HAVE CAUSED MY VEHICLE OR NEARBY VEHICLES TO FLIP OVER, PARTICULARLY AT HIGHER SPEEDS. NISSAN HAS BEEN INFORMED (BY PHONE) OF THIS DEFECTIVE PART. THEY HAVE REFUSED TO TAKE ACTION. ALL NISSAN XTERRA OWNERS SHOULD BE AWARE-- YOUR SPARE TIRE MAY BE HANGING BY A THREAD. THIS IS A SERIOUS HAZARD WHICH SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019062May 21, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
I AM SURPRISED TO SEE ONLY A FEW COMPLAINTS ON THIS SIGHT, THERE'S PROBABLY THOUSANDS THAT THIS HAS HAPPENED TO. I WAS DRIVING HOME ONE NIGHT AND THE TRUCK STALLED OUT, LUCKILY THERE WAS A PLACE TO PULL OVER ON THE SIDE OF THE ROAD. AFTER I GOT TOWED AND SPOKE TO NISSAN THEY WERE READY WITH THE ANSWER - IT'S THE FUEL SENDING UNIT! A BUILD UP OF CORROSION IN THE WIRE OF THE SENDING HAD SHORTED OUT THE SIGNAL TO SUPPLY GAS. NICE JOB NISSAN! PIECE OF CRAP! RECALL!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020204May 20, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND NONE OF THE AIR BAGS DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10018503May 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SENDING UNIT SHORT/***EXCESSIVE HEAT PRODUCED*** PROBLEM STARTED W/MY WIFE, WHICH DRIVES THE 200 NISSAN XTERRA EXCLUSIVELY. IT STALLED ON HER WHILE DRIVING. WOULD RESTART OFTEN THROUGHOUT THE TRIP SHE WAS ON. THE NEXT DAY I DROVE IT TO DIAGNOSE THE PROBLEM AND DECIDED TO MAKE AN APPOINTMENT W/GERMAIN NISSAN OF COLUMBUS, OHIO. WHILE ON MY WAY THERE IT STALLED FOR GOOD. LEFT ME HIGH AND DRY. I DIAGNOSED THE PROBLEM AS A MALFUNCTIONING FUEL PUMP. I REPLACED THE PUMP, FUEL FILTER AND FUEL PUMP RELAY AT THE SAME TIME IN A LOCAL SCHOOL PARKING LOT. NO SUCCESS. STILL NOT STARTING. I THEN HAD MY WIFE TRY TO START THE VEHICLE WHILE I LISTENED FOR THE SOUND OF THE FUEL PUMP RUNNING. I HEARD THE PUMP OPERATE SPORADICALLY. I THEN NOTICED, TO MY SHOCKING SURPRISE, THAT THE FUEL PUMP POWER CONNECTION ON THE FUEL SENDING UNIT WAS GLOWING FROM THE EXCESSIVE HEAT CREATED BY A CORRODED CRACK IN THE INLET CONNECTION SIDE OF THE PUMP POWER SOURCE. I IMMEDIATELY DISCONNECTED THE BATTERY AND HAD THE TRUCK TOWED TO THE DEALER FOR REPAIRS AS I FELT THIS WOULD BE A DEFINITE SAFETY RECALL. TO MY SURPRISE IT IS NOT. I ASKED THIS AFTER ALLOWING THE SERVICE MAN TO DIAGNOSE THE PROBLEM OF HIS OWN. I WAS TOLD OF THE SAME GLOWING AFFECT SEEN FROM HEAT CREATED AT THE ELECTRICAL SHORT. I INQUIRED IF THIS WAS SEEN BEFORE AND THE TECH SAID IT IS COMMON. HE ALSO WRAPPED THE PART FOR ME TO KEEP AS "I MAY NEED THIS FOR FUTURE RECALL REIMBURSEMENT". I WONDER HOW LONG IT MAY BE BEFORE SOMEONE'S' CHILD IS BURNED IN A CAR FIRE AS THIS MALFUNCTIONING AND DANGEROUS COMPONENT IS LOCATED LESS THAN 4 INCHES DIRECTLY BELOW THE REAR PASSENGER SEAT! I AM OUT OVER$400 PLUS TOWING FOR WHAT I HAVE DISCOVERED TO BE A COMMON DEFECT RESULTING IN THE MOST SEVERE OF SAFETY ISSUES. I JUST HOPE I CAN SELL THIS TRUCK BEFORE THE NEW PART. WHICH I AM SURE IS OF THE DEFECTIVE DESIGN, FAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017828May 9, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP FAILED WHICH CAUSED THE VEHICLE TO STALL. MR....*AK *
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018422May 8, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WIRING ON FUEL SENDING UNIT CORRODES, FUEL PUMP TURNS OFF, ENGINE SHUTS OFF -- NO MATTER WHERE YOU ARE NOR HOW FAST YOU'RE DRIVING! OBVIOUSLY, A UNIT THAT CORRODES SO EASILY ON NEWISH VEHICLES IS A DEFECT IN MANUFACTURING. IT'S A NO BRAINER THAT THIS IS A SAFETY ISSUE TOO. I LIKE THE IDEA OF YOUR WEBSITE: "PEOPLE SAVING PEOPLE". I DON'T UNDERSTAND HOW WITH ALL THE COMPLAINTS ON THIS PROBLEM, WITH THE BACKORDER ON REPLACEMENT PARTS FOR IT, ALL THE TALK ABOUT IT, THAT THERE HASN'T BEEN A DEFECT INVESTIGATION ON IT. I LOOKED IN YOUR DATABASE AND IT SHOWS ZERO DEFECT INVESTIGATIONS ON ANY NISSAN MADE IN 2000 -- DOESN'T MATTER WHAT MAKE OR MODEL, NISSAN IS RUBBER-STAMPED FOR APPROVAL??? I OWN A 2000 XTERRA. THIS PROBLEM HASN'T HAPPENED TO MINE YET, BUT I'M SURE IT WILL SINCE I'M APPROACHING 47K MILES. I HAVE EXPERIENCED THIS PROBLEM AS A PASSENGER IN ANOTHER VEHICLE. AND I SWEAR, IT IS SCARY! SINCE NISSAN WON'T INITIATE A RECALL, AND YOU SAY ON THE WEBSITE YOU DON'T NEED A SPECIFIC NUMBER OF COMPLAINTS IN ORDER TO INVESTIGATE, DON'T YOU THINK THIS IS ONE THAT SHOULD BE LOOKED INTO??? THANKS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014866April 17, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER WAS STRANDED DUE TO A FUEL TRANSPORTER PUMP FAILURE. THE CONSUMER WAS TOLD THE PART WAS ON NATIONAL BACKORDER. THE CONSUMER REQUESTED INFORMATION ABOUT THE PROBLEM. MR SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014354April 14, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ALL DASH BOARD ELECTRONICS SHUT DOWN FOR NO APPARENT REASON. INCLUDES SPEEDOMETER, RADIO, DASH LIGHTS, AND ALL GAUGES AND WARNING LIGHTS. NEVER REPRODUCED FOR REPAIR SHOP. HEADLIGHTS AND TAIL LIGHTS CONTINUE TO FUNCTION. SYSTEMS REGAIN POWER FOR NO APPARENT REASON, STOPPING AND STARTING THE ENGINE IS NOT HELPFUL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014342April 13, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
APRIL 11TH MY 2000 XTERRA STALLED WHILE DRIVING. I RESTARTED IT AND 5 MINUTES LATER IT STALLED AGAIN. THE THIRD TIME IT DIED AND WOULDN'T START AGAIN. I HAD IT TOWED TO MY HOUSE AND SINCE IT WAS RAINING I FIGURED I WOULD TRY IT AGAIN IN THE MORNING (HOPEFULLY WHATEVER WAS WET WOULD DRY OUT AND IT WOULD BE FINE). THE NEXT MORNING IT DID START AND I WAS ABLE TO MAKE IT TO THE HIGHWAY WHERE IT DIED AGAIN (MIDDLE LANE OF A 5 FOUR LANE HIGHWAY!). THIS TIME I HAD IT TOWED TO THE DEALER. I WAS A LITTLE SURPRISED TO HEAR THE MECHANIC TELL ME WHAT WAS WRONG BEFORE HE EVEN LOOKED AT IT (HE HAD A FUEL SENDER UNIT SITTING ON HIS WORKSTATION THAT HE HAD JUST PULLED OUT OF ANOTHER X WITH THE SAME PROBLEM). APPARENTLY WHEN THE X-TERRA HITS 50K TO 70K MILES THE FUEL SENDER UNITS GO BAD AND NEED TO BE REPLACED. THE CONNECTION FOR THE FUEL PUMP CORRODES (GREEN OXIDE) AND ALSO CRACKS CREATING AN OPEN. THE GUY WORKING IN THE PARTS DEPARTMENT SAID I WAS LUCKY BECAUSE THEY HAD JUST HAD A RUN ON FUEL SENDERS BECAUSE OF THIS PROBLEM AND WERE OUT FOR A WHILE BUT THEY HAD JUST GOT A NEW SHIPMENT IN. I STARTED TO FEEL LIKE THIS WAS A KNOWN MANUFACTURING DEFECT THAT NISSAN IS NOT LETTING ON TO THEIR CUSTOMERS. THE CLINCHER WAS, WHILE I WAS WAITING ANOTHER FLAT BED TOW TRUCK PULLED UP WITH ANOTHER X-TERRA...THAT'S RIGHT, BAD FUEL SENDER!! I PAID $211.00 FOR THE FUEL SENDER PLUS $65 FOR TOWING. I CHECKED IF OTHERS HAVE HAD THIS SAME PROBLEM ON AN X-TERRA FORUM WEB SITE AND IT APPEARS TO BE ALL TOO COMMON. HAVING YOUR MOTOR CUT OUT IN THE MIDDLE OF THE HIGHWAY IS A VERY DANGEROUS THING! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014237April 10, 2003
SUSPENSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SEVERAL TIMES SINCE OWNING THE XTERRA WHILE DRIVING IN RAIN OR SNOW, THE BACK TIRES SLIDE CONSTANTLY AND THE REAR GOES OUT OF CONTROL. I ALMOST CAUSED AN ACCIDENT DUE TO MY VEHICLE LOSING CONTROL ALSO WHILE DRIVING 25 MPH VERY LITTLE RAIN ON A CURVING ROAD MY VEHICLE'S REAR STARTED SPINNING OUT OF CONTROL ALMOST KILLING MY 4 PASSENGERS AND I. THERE HAS TO BE A DEFECT IN THE REAR SUSPENSION OF THE VEHICLE. "NISSAN" OWN UP TO YOUR RESPONSIBILITIES!!! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014115April 8, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR DIED ON A BUSY STREET - APPARENTLY FROM MALFUNCTIONING FUEL SENDING UNIT. 2000 NISSAN XTERRA HAD ONLY 38,000 MILES ON IT. PART IS ON "NATIONAL BACKORDER" AND WILL NOT BE AVAILABLE FOR MONTHS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014146April 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
AT 5,000 MILES PRE WARRANTY EXPIRATION MY 2000 NISSAN XTERRA BROKE DOWN WHILE PULLING OUT FROM A STOP. AFTER AN INVESTIGATION BY NISSAN, THEY'VE CONCLUDED THAT THE CRANKSHAFT HAD BROKE AND THUS THE ENGINE WOULD BE RENDERED USELESS. THEY HAVE ALSO STATED THAT THEY WILL NOT COVER THIS UNDER THEIR WARRANTY AND WILL BILL ME FOR THE NEW ENGINE. THEY'VE SAID THAT THE ENGINE GOT SLUDGE DUE TO INFREQUENT OIL CHANGES. AFTER PROVIDING PROOF OF REGULAR OIL CHANGES NISSAN SAYS THAT THEY STILL WILL NOT COVER THE VEHICLE. THESE FRAUDULENT ACCUSATIONS ARE AN OUTRAGE AND SHOULD BE COVERED UNDER NISSAN'S WARRANTY. FURTHERMORE, MY RIGHTS AS A CONSUMER HAVE BEEN VIOLATED. AFTER CONTACTING NHTSA OVER THE PHONE I DISCOVERED THAT THEIR HAD BEEN A RECALL ON MY VEHICLE AND THAT THE RECALL COULD HAVE HAD SOME AFFECT ON THE RESULTING PROBLEMS CONCURRED, I'M NOT SURE AS I WAS NEVER CONTACTED REGARDING ANY RECALL ISSUE. ANYHOW NISSAN SAYS THAT THEY WILL NOT COVER MY ENGINE UNDER THEIR WARRANTY. THEY ARE ALSO TRYING TO CHARGE ME FOR ADDITIONAL INVESTIGATION FEES THAT THEY'VE ALREADY BILLED ME FOR TO SEE IF THIS COULD AFTER ALL BE AN ISSUE OF WARRANTY, SO FAR THE TOTAL CONCURRED WITH NO REPAIRS IS $420, WITH THE ADDED INVESTIGATION IT WOULD BE AN ADDITIONAL $480, $1000 OF WORTH OF WORK WITH NO REPAIRS MADE! I'M REFUSING TO PAY ANY FEES REGARDING THIS ISSUE AS IT IS NOT MY OBLIGATION UNDER NISSAN'S WARRANTY. I WILL NOT BE A SCAPEGOAT FOR A DEFECTIVE CRANKSHAFT OR ANY OTHER PART CAUSING THIS FAILURE, AS THIS IS A BREACH IN WARRANTY. I'M PREPARED TO PURSUE THIS ISSUE TO THE FULLEST EXTANT. THANK YOU FOR ANY HELP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014029April 6, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE IN TRAFFIC TRAVELING AT APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND STALLED. THE CAR COASTED TO THE SIDE OF THE ROAD, AND RESISTED ALL ATTEMPTS TO BE RESTARTED. THE TOW TRUCK TOOK THE 2000 XTERRA TO THE NISSAN DEALERSHIP. THE DEALER SAID THE INTERNAL FUEL SENDING UNIT, LOCATED IN THE GAS TANK, WAS CORRODED AND NEEDED TO BE REPLACED. LUCKILY NO ONE GOT HURT. THE VEHICLE ONLY HAS 65,412 MILES ON IT AND IS UNDER WARRANTY. OUR DEDUCTIBLE WAS $50 PLUS $3 TAX. IT IS DISTURBING TO SEE HOW MANY OTHERS HAVE HAD THIS SAME PROBLEM, BUT THERE HAS BEEN NO RECALL FOR THIS PROBLEM. THE NHTSA SHOWS MANY COMPLAINTS FOR THIS SIMILAR PROBLEM. IT APPEARS THAT A RECALL WOULD BE JUSTIFIED! I WOULD BE SADDENED TO HEAR THAT SOMEONE DIED DUE TO THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013823April 2, 2003
FUEL SYSTEM, GASOLINE
VEHICLE STALL OUT CONTINUOUSLY. SPENT A GREAT DEAL OF MONEY ($1,479 -60K CHECKUP FOR BREAKS, THROTTLE, FUEL SENDER REPLACEMENT, ETC) ONLY TO HAVE TO BRING IT BACK A FEW WEEKS LATER BECAUSE IT STILL STALLED OUT. THEY "DISCOVERED" THE FUEL SENSOR WIRE WAS CORRODED, HAD TO WAIT 2 WEEKS FOR PART TO COME IN (THEY DID PAY FOR A RENTAL). ONLY TO HAVE PROBLEM START UP AGAIN A FEW DAYS LATER. THIS WAS THE 5TH TIME IN 8 MONTHS I HAD IT IN FOR THE SAME ISSUE. I DID TELL THEM THAT IT DIDN'T OCCUR AS MUCH WHEN I PUT IN DRY GAS, THEY TOLD ME TO CONTINUE TO DO AND THAT THEY COULDN'T HELP ME SINCE THEY WEREN'T AROUND WHEN IT OCCURRED. THEY DID SAY TO BRING IT IN WHEN IT HAPPENED! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013540March 27, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING ON A MAJOR HIGHWAY IN THE FAST LANE, AT 65 MPH, ALL MY DASH LIGHTS CAME ON AND MY SPEEDOMETER STARTED TO DROP FROM 60-50-40 DOWN TO 0. LUCKILY, IT WAS AROUND 10:30 P.M AND THERE WERE NOT MANY CARS ON THE ROAD AND I WAS ABLE TO GET OVER TO THE RIGHT SHOULDER SAFELY. I HAD MY VEHICLE TOWED TO MY RELIABLE MECHANIC, WHERE HE IDENTIFIED THE PROBLEM AS BEING THE FUEL PUMP (PART # 25060-4S415, WHICH IS ON NATIONAL BACKORDER DUE TO SO MANY PROBLEMS). THIS COULD MEAN THAT AN XTERRA OWNER COULD WAIT FOR AS LONG AS 3-6 WEEKS TO RECEIVE THE PART. WITH THIS FAULTY FUEL PUMP, WHAT HAPPENS IS THE SENDING UNIT FAILS, DUE TO CORROSION OF THE WIRES, THE FUEL PUMP SHUTS OFF, WHICH IN TURN, SHUTS THE ENGINE OFF (AT ANY TIME); A VERY DANGEROUS SITUATION! AS OF YET, THIS ITEM HAS NOT BEEN RECALLED. MY MECHANIC SUGGESTED FOR ME TO KEEP THIS PART FOR REIMBURSEMENT, AS HE HAS REPLACED NEARLY 100 PUMPS ON XTERRAS, HE IS SURE THAT THEY WILL BE RECALLING THIS ITEM SOON. I WILL BE CALLING THE NISSAN DEALER AS WELL AS WRITING A LETTER TO CORPORATE TO REGISTER MY COMPLAINT ON FILE. IF YOU HAVE THIS PROBLEM, OR ANY OTHER, PLEASE MAKE SURE TO IDENTIFY IT WITH NISSAN AND THIS WEBSITE SO IT AIDS IN THE RECALL PROCESS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011055March 26, 2003
STRUCTURE:BODY:BUMPERS
BUMPER ON 2000 NISSAN XTERRA SAGS AND RUBS AGAINST TIRE WHILE TURNING. NISSAN HAS NOT RECALLED...PROBLEM IS VERY COMMON AMONG 2000 NISSAN XTERRAS. I HAD THE PROBLEM FIXED AND THE BUMPER SAGGED AGAIN WITHIN MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010998March 25, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I HAVE A 2000 XTERRA THAT DIED SUDDENLY ON MARCH 1ST WHILE GETTING READY TO DO MY ERRANDS FOR THE DAY. I HAD TO HAVE THE VEHICLE TOWED AND 3 WEEKS LATER REC'D IT BACK ALONG W/ A BILL FOR $300. THE FUEL PUMP WAS ON BACKORDER FOR 3 WEEKS AND I ALSO KNOW SOMEONE ELSE WHO OWNS AN XTERRA AND THE SAME THING HAPPENED TO HER JUST LAST WEEK. TODAY, AFTER HAVING THE CAR BACK FOR LESS THAN A WEEK IT DIED AGAIN!!! I THINK NISSAN NEEDS TO TAKE RESPONSIBILITY FOR THIS. I HAVE SENT THEM, THE DEALERSHIP THAT FIXED IT AND THE DEALERSHIP THAT I BOUGHT IT FROM ALL E-MAILS OF WHICH HAVE BEEN IGNORED!! I WILL SERIOUSLY CONSIDER NOT BUYING A NISSAN NEXT TIME I AM IN THE MARKET, WHICH MAY BE VERY SOON@@@
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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