Nissan Xterra Complaints (2002)

157 consumer complaints on file.

#10133538September 9, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT: THE CONTACT STATED HAD A COOLANT LEAK COMING FROM RADIATOR TO HER ENGINE. SHE WENT ON THE WEBSITE AND FOUND A COUPLE OF SERVICE BULLETINS, NHTSA ITEM 631329, AND 633628 THAT RELATED TO THE COOLANT LEAK PROBLEM. THE PROBLEM WAS FIXED. CURRENTLY, WAS HAVING ANOTHER COOLANT PROBLEM, AND SHE WAS TAKING VEHICLE TO THE DEALER ON WEDNESDAY. SHE WAS LOSING COOLANT, BUT SHE SAW NO SIGN OF A LEAK. SHE ASSUMED THAT IT WAS A LEAK WITHIN THE ENGINE. THE PROBLEM STARTED AROUND 1-05, AND SHE TOOK IT TO DEALER ON 1-11-05 TO HAVE THE ORIGINAL COOLANT PROBLEM FIXED ,AND HAD TO PAY $946.36 FOR THE REPAIRS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129958July 25, 2005
SERVICE BRAKES, AIR:DISC:CALIPER
FRONT CALIPERS SEIZED SIMULTANEOUSLY ON MY 2002 X-TERRA 4X4. REPAIRS DONE AT PEP BOYS IN MARCH 2005. TEAM NISSAN STATED THERE WERE NO TSB'S OR RECALLS ON THE FRONT BRAKES, ALTHOUGH OTHER OWNERS HAVE COMPLAINED OF SIMILAR INSTANCES. EVEN PEP BOYS SERVICE MANAGER STATED THEY HAVE REPAIRED SEVERAL X-TERRAS WITH THE SAME BRAKE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129233July 18, 2005
TIRES
HAVE COMPLAINED TO DEALERSHIP (EAST TN NISSAN, KNOXVILLE) ON SEVERAL OCCASIONS THAT THERE IS SIGNIFICANT VIBRATION ALL OVER VEHICLE. HEAR INTERMITTENT WHISTLING NOISE--CANNOT TELL IF COMING FROM FRONT OR REAR. I SUGGESTED TO THEM IT MIGHT BE A WHEEL BEARING. DEALERSHIP INSISTS NOT. THEY HAD ME TAKE VEHICLE TO LOCAL TIRE DEALER (TIRES PLUS, 4901 CLINTON HWY., KNOXVILLE, TN 37912) AFTER TELLING ME THE TIRES WERE OUT-OF-ROUND (SERVICE REP. SAID "VIBRATION DUE TO HIGH ROAD FORCE."). HOWEVER, LOCAL TIRE DEALER CLAIMED EAST TN NISSAN DOESN'T KNOW HOW TO BALANCE A TIRE AND SAID TIRES WERE NOT OUT OF ROUND. THEY BALANCED TIRES AND SENT ME ON MY WAY--DID SAY THEY WOULD "SELL ME A DIFFERENT TIRE AT A PRORATED PRICE." THIS IS "BUNK" AFTER PAYING NEARLY $30,000 FOR THIS VEHICLE! VIBRATION CONTINUES AND IS WORSENING!!! DEALERSHIP OFFERS NOTHING TOWARD HELPING ME GET REPLACEMENT TIRES ON THIS VEHICLE! I AM AFRAID THEY EITHER DID NOT REALLY DO THE RECALL ON THE REAR HOUSING AND ARE JERKING ME AROUND OR ELSE THAT TIRES (OR POSSIBLY WHEELS!) ARE OUT-OF-ROUND, AND THEY REFUSE TO ACCEPT RESPONSIBILITY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127121June 30, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE WOULD STALL WHILE AT LOW SPEED. ALSO AUTO WOULD NOT START AND THER WAS A SEMLL OF PLASTIC BURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118962May 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKES DO NOT WORK DUE TO THE BRACKETS MISSING. ALSO, SENSOR DOES NOT WORK. HOWEVER, WITHOUT THE BRACKET VEHICLE CAN NOT BE FIXED.*AK THE CONSUMER STATED THAT THE PART WAS RECALL AND IT TOOK THE DELEARSHIP TWO TO THREE MONTHS TO GET THE PART. *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120813May 12, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: THE CONTACT IS HAVING PROBLEMS WITH HER AIR CONDITION. HER BROTHER HAS A 2001 NISSAN XTERRA AND THEY DONE A RECALL ON HIS AIR CONDITION AND SHE IS HAVING THE SAME PROBLEM WITH HER AIR CONDITION IT WILL NOT WORK THE DEALER TOLD HER SOMETHING ABOUT A FUSE HOLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118746April 30, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR AND MOTOR FAILURE. TOOK MY 2002 NISSAN XTERRA IN FOR ITS 45,000 MILE STANDARD SERVICE. 2 WEEKS EARLIER I NOTICED THAT THE PASSENGER SIDE REAR POWER WINDOW MOTOR STOPPED WORKING. SO I ASKED THE TECHNICIAN TO LOOK AT THE ISSUE. TECHNICIAN CALLED ME LATER IN DAY TO SAY THAT THE MOTOR DIED, AND NEEDED TO BE REPLACED. ALSO, WARRANTY EXPIRED. THIS SURPRISED ME BECAUSE BEING THE ONLY DRIVER OF THE CAR, WITHOUT KIDS, I ONLY PUT THE REAR WINDOWS DOWN A HANDFUL OF TIMES SINCE OWNING THE VEHICLE. IT SEEMED VERY PREMATURE FOR THIS PART TO FAIL. I TOLD THE TECHNICIAN THIS, AND HE SAID THAT THERE WAS A SERVICE BULLETIN ON THE CAR'S WINDOW REGULATOR, BUT NOT THE MOTOR...SO HE WOULD BE WILLING TO COVER LABOR IF I PURCHASED THE PART FOR $260.00. I AGREED THAT HE SHOULD ORDER THE PART. LATER THAT NIGHT, I WENT ON THE INTERNET TO RESEARCH THE ISSUE, AND FOUND THAT THOUSANDS OF CONSUMERS WITH 2001 AND 2002 XTERRAS HAD SIMILAR ISSUES WITH THEIR POWER WINDOW MOTORS FAILING AT 12-45,000 MILES. I SUSPECTED THAT THE REGULATOR DEFECT WAS CAUSING THE MOTORS TO WORK HARDER THAN THEY SHOULD AND BURN OUT PREMATURELY. I ASKED THE NISSAN DEALERSHIP TO REPLACE FREE OF CHARGE THE REGULATOR/MOTOR UNIT SINCE THE KNOWN REGULATOR DEFECT CAUSED THE MOTOR FAILURE. THEY TOLD ME THAT THE MOTOR HAD NOTHING TO DO WITH THE REGULATOR, AND REFUSED TO HONOR THIS REQUEST. I AND THOUSANDS OF OTHER PEOPLE WERE BEING UNFAIRLY TREATED. WHAT WAS WORSE WAS THAT I FOUND ON LINE THAT THE REGULATOR/MOTOR PART WAS SOLD AS 1 UNIT AND FOR $66.00 WITH A LIFETIME WARRANTY WHEREAS THE REPLACEMENT UNTIL NISSAN WAS SELLING ME COST $260.00 WITH ONLY A 12 MONTH LIMITED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116581April 7, 2005
ENGINE AND ENGINE COOLING
DRIVING DOWN THE HIGHWAY 65 MPH, ENGINE BEGAN KNOCKING SUDDENLY, OIL LIGHT CAME ON, ENGINE STOPPED. HAD VEHICLE TOWED TO DEALER, THEY TOLD ME I NEEDED AN ENGINE I ASKED WHAT CAUSED THE PROBLEM, THEY SAID SLUDGE GOT IN THE ENGINE CAUSED IT TO SEIZE UP, THEY DID NOT DETERMINE HOW THE SLUDGE GOT IN THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113008March 28, 2005
ELECTRICAL SYSTEM:WIRING
THE DASHBOARD LIGHTS, HEADLIGHTS ALL WENT OFF AT NIGHT WHILE THE VEHICLE WAS BEING DRIVEN. THE CONSUMER PULLED OFF THE ROAD, REPLACED A FUSE AND CONTINUED ON. ONE WEEKS LATER, THE FUSE BLEW AGAIN. THE DEALER FOUND THE RIGHT FRONT WIRING HARNESS MARKER WAS RUBBING AGAINST THE FRAME AND IT HAD SHORTED OUT. *NM *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108764March 2, 2005
STRUCTURE
WATER COMES IN THROUGH THE DASHBOARD. WHEN THE CONSUMER TOOK THE VEHICLE TO INSPECTED, IT WAS DETERMINED THAT THE COWL WAS NOT PROPERLY WELDED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107508January 18, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING,THE VEHICLE STALLED THE DRIVER TRIED TO RESTART THE VEHICLE BUT WAS UNABLE TO RESTART IT. THE CONSUMER WAS ABLE RESTART FIFTEEN MINUTES LATER AND DROVE TO THE DEALER. THE MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102344December 8, 2004
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWNED A NISSAN XTERRA(02)4WD-I DROVE IT TO THE LASSEN NAT'L VOLCANIC PARK IN RED BLUFF,CA,I WAS ABOUT 300 FT FROM HIGHWAY 36 GOING TO THE PARK. IT WAS KIND OF CHILLY AND THE ROAD HAVE SOME SNOW ON IT. I WAS GOING SLOW ABOUT 13 TO 15 MILES, BECAUSE I'M NOT FAMILIAR WITH THE ROAD, I WAS THINKING I'LL PUT ON FOUR WHEEL DRIVE,BUT I HAVE TO STOP THE CAR AND TRANSFER IT TO 4WD-WHEN I STARTED SLIDING TOWARDS THE MOUNTAINSIDE,SO STEPPED ON THE BRAKES(ABS) BUT I KEPT ON SLIDING, I DID NOT STEER IT TO THE OPPOSITE DIRECTION,I JUST WENT WHERE THE WAS GOING WHICH IS TO THE RIGHT,THE VEHICLE DID NOT STOP. IT HIT THE THE MOUNTAIN SIDE TREES AND SNOW THEN IT ROLLED OVER. MY SON AND ME WERE SHAKEN AND I SMELLED THE GAS SO I TURN THE ENGINE, IT STILL RUNNING. WE GOT OUT OF THE CAR AND I CAN'T BELIEVE THAT WE SURVIVED THE CRASH- WE WERE WEARING OUR SEAT BELTS, WE GOT SOME BRUISE AN D BUMPS IN OUR HEAD,BUT A WEEK LATER I STILL FEEL ACHES AND PAINS-MY COMPLAINTS ARE THAT WHY DID OUR ABS DID NOT WORK AND THE AIRBAS DID NOT DEPLOY? LUCKY ENOUGH THAT WE WERE NOT ON THE SIDE OF THE OF THE DEEP CANYON WHEN IT HAPPENED. I ALWAYS MAINTAINED THAT CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10090416September 4, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER WINDOW BEGAN TO SLOW DURING RAISING, THEN IT STALLED DOWN AND THE TWO REAR WINDOWS FROZE DOWN ALSO, NO ACTION TAKEN AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089358August 20, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS ON THE FRONT AND BACK ON THE DRIVER SIDE GO DOWN AND WILL NOT GO UP. VEHICLE WAS GIVEN AN EXTENDED WARRANTY FROM 30,000 MILES TO 60,000 MILES AFTER VEHICLE HAD ALREADY 60,000 MILES ON IT. THEREFORE, THE EXTENDED WARRANTY WAS POINTLESS. CURRENTLY, CONSUMER HAD TO PAY OUT OF POCKET TO REPAIR THE WINDOWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081275July 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
STEERING WHEEL DOES NOT LOCK WHEN IGNITION IS TURNED OFF. IGNITION CAN BE IN OFF POSITION AND KEYS REMOVED WITH GEAR SHIFTER STILL IN "D" DRIVE. I DID NOT KNOW THIS WAS NOT NORMAL UNTIL ON 7/16/2004 THE STEERING WHEEL WAS LOCKED AND IT TOOK APPRX 10 MINUTES OF ADJUSTING WHEEL AND ON/OFF OF THE BRAKE PEDAL TO GET THE WHEEL TO UNLOCK. I THEN READ THE OWNERS MANUAL AND REALIZED I SHOULD NOT BE ABLE TO REMOVE THE KEYS FROM THE IGNITION WHEN THE GEAR SHIFTER STILL IN DRIVE. I HAVE DONE THIS MANY TIMES AFTER THE 2ND OR 3RD I CAONTACTED THE DEALER TO LET THEM KNOW I WAS NOT HAPPY WITH THIS VEHICLE AS I HAD TO ACTUALLY RUN AFTER IT AT A GAS STATION. THE SERVICE REP AT TROPHY NISSAN SAID MY TRUCK WAS NO LONGER UNDER WARRANTY BUT THEY WILL LOOK AT IT AND TELL ME HOW MUCH IT WILL COST TO CORRECT THE PROBLEM. THIS IS NOT A WARRANTY ISSUE, THIS VEHICLE IS CLEARLY DEFECTIVE AND VERY DANGEROUS. BECAUSE OF THIS PROBLEM I DO NOT ALLOW ANY FAMILY MEMBER TO DRIVE THIS TRUCK IN FEAR THEY WILL EITHER RUN OVER THEMSELVES OR INJURY SOMEONE ELSE WHEN THE TRUCK ROLLS AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081565July 8, 2004
SUSPENSION:REAR:SHOCK ABSORBER
RIGHT REAR SHOCK BROKE WHILE DRIVING 35 MPH. MANUFACTURER WAS NOTIFIED, AND THEY INFORMED THE CONSUMER THAT IT WAS CONSIDERED NORMAL WEAR AT 80,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079915June 23, 2004
AIR BAGS
PROBLEMS WITH CONTROL UNIT ON 2002 NISSAN XTERRA. *MR THE SRS LIGHT WOULD COME ON, THE FIRST DEALER REPLACED THE CONTROL PANEL BUT THE SECOND SERVICE DEALER SUGGESTED THAT THE PART WAS NOT REPLACED. THE CONSUMER FOUND THAT THE PROBLEM WAS DUE TO A FAULTY CONNECTOR. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079640June 22, 2004
STEERING
WHILE DRIVING 30 MPH STEERING WHEEL PULLED TO THE RIGHT. CONSUMER MANAGED TO PULL OVER VEHICLE, AND HAD IT TOWED TO THE DEALERSHIP, BUT DEALERSHIP DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068474May 7, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING WHEN SUDDENLY THE ENGINE OF MY 2002 NISSAN XTERRA WITH APPROXIMATELY 50,000 MILES JUST SHUT DOWN AND CAUSED DIFFICULTY WITH STEERING AND BRAKING OF THE VEHICLE. *AK I HAD TO HAVE THE VEHICLE TOWED TO THE NISSAN DEALERSHIP. IT APPEAR THE DEALER KNOW THE CAUSE OF THE PROBLEM JUST BY SPEAKING TO ME ON THE TELEPHONE. AFTER A DIAGNOSIS, THE DEALERSHIP STATED THE THE PROBLEM WAS WITH THE FUEL SENDING UNIT AND THAT IT WOULD REQUIRE REPLACEMENT. THE ISSUE THAT I HAVE IS THAT WITH THE EXTREME DANGER ASSOCIATED WITH THIS ISSUE AND AFTER RESEARCH ON THE INTERNET OF OTHER XTERRA OWNERS WHO EXPERIENCED THIS PROBLEM THAT NISSAN IS NOT DOING A PROACTIVE ROLE AND RECALLING THIS PART IF IT IS PRONE TO SUCH FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067275April 16, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING AT A DETERMINED SPEED CONSUMER NOTICED A LOSS OF FUEL ON THE FUEL GAUGE. CONSUMER HAD CONTACTED DEALER ABOUT THIS ISSUE, AND MECHANIC DETERMINED THAT FUEL TANK FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Xterra