Nissan Xterra Complaints (2002)
157 consumer complaints on file.
- #10254295January 8, 2009SERVICE BRAKES, HYDRAULIC, TIRES:TEMPORARY/EMERGENCY SPARE TIRE, EQUIPMENT
MY BRAKES WERE LOSING POWER WITH THE BRAKE PEDAL FEELING 'MUSHY' AND BRAKE LIGHT ON. THE DEALER, MAITA NISSAN, ADVISED ME THAT THE SPARE TIRE, HAD RUBBED A HOLE IN THE BRAKE LINING GOING TO THE REAR BRAKE DRUMS. NISSAN DID NOT FEEL THAT THEY WERE RESPONSIBLE, BECAUSE THE SPARE TIRE WAS OVERSIZED, COMPARED TO THE RECOMMENDED TIRE SIZE (SEARS HAD INSTALLED A WRANGLER P26570S17 TO SPARE TIRE COMPARTMENT ON 9/21/2004). PER NISSAN, THE RECOMMENDED TIRE WAS P266565,17. FORTUNATELY, THE LOSS OF HYDRAULIC FLUID AND LOSS OF BRAKING FLUID DID NOT LEAD TO A CRASH OR INJURY. AS YOU MIGHT IMAGINE, AS THE OWNER, I DID NOT AUTHORIZE SEARS TO INSTALL THE WRONG SIZE TIRE TO MY VEHICLE AND AM CERTAIN THAT THEY HAVE NO IDEA THAT THE CONSEQUENCE OF THIS ERROR COULD LEAD TO RUBBING A HOLE IN THE BRAKING SYSTEM 4 YEARS LATER. I REQUESTED THAT THE DEALER NOTIFY NISSAN OF THE INCIDENT, AND WAS TOLD THAT THIS WAS NOT A WARRANTY ISSUE AND HAVE NO KNOWLEDGE THAT OTHER NISSAN XTERRA SE OWNERS WILL BENEFIT FROM MY EXPERIENCE (THE SE SERIES CAME FROM THE FACTORY WITH A 17 INCH CUSTOM TIRE AND RIM WHICH IS A SET-UP FOR THIS TYPE OF ERROR AND SENTINEL EVENT). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10245626October 15, 2008ENGINE AND ENGINE COOLING
HEAD GASKET FAILURE AND ANTIFREEZE LEAK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10233619July 9, 2008ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BOTH OF THE VEHICLES EXHAUST MANIFOLDS HAVE DEVELOPED CRACKS AND HAD TO BE REPLACES BECAUSE OF POTENTIAL EXHAUST FUMES ENTERING THE DRIVERS CABIN. THIS IS A WELL KNOWN AND COMMON OCCURRENCE WITH 00-02 NISSAN XTERRAS . NISSAN CHANGED THE MANIFOLD DESIGN IN 03 WHICH ACKNOWLEDGED THAT THEY RECOGNIZED THE ISSUE BUT HAVE DONE NOTHING TO RECALL OR COMPENSATE CONSUMERS FOR THE ISSUE IN PRIOR MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10233349July 7, 2008ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE EXHAUST MANIFOLD ON THE PASSENGER SIDE OF VEHICLE IS CRACKED ALLOWING EXHAUST FUMES INTO THE PASSENGER AREA. THIS IS A WELL KNOWN PROBLEM AMONG NISSAN XTERRA OWNERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10229852June 4, 2008SERVICE BRAKES, ELECTRIC
I HAVE A NISSAN XTERRA AND THE WIRING TO THE BRAKE SYSTEM IS FAULTY. MY BRAKE LIGHTS WENT OUT AND I HAVE SEEN NUMEROUS XTERRA'S ALL OVER LAS VEGAS OF THE SAME YEAR THAT HAVE THE SAME PROBLEM. I WENT TO NISSAN ABOUT A YEAR AGO AND THEY WANTED TO CHARGE ME TOO MUCH TO LOOK AT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225365April 22, 2008SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
THE MAIN LEAF SPRING IN THE REAR SUSPENSION SHEARED OFF NEXT TO THE AXLE WHILE DRIVING. I WAS THE ONLY PERSON IN THE CAR AND THE TOTAL LOAD IN THE REAR OF THE CAR WAS APPROXIMATELY 100LBS. THE SPRING CAUGHT ON THE BRAKE LINE AS IT BROKE. MY ABS LIGHT CAME ON. THE REPAIRS HAVE NOT BEEN MADE YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209582November 20, 2007AIR BAGS:FRONTAL
I HAD A CRASH FALLING A SLEEP BEHIND THE WHEEL HITTING A TREE AND A WALL THE AIR BAGS FAILED TO DEPLOY ON MY 2002 NISSAN EXTERRA. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196596July 17, 2007UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING 35 MPH, THE HEADLINER FELL WITHOUT WARNING. THE CONTACT STATED THAT NISSAN HAS DONE NOTHING ABOUT THE FAILURE. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 78,904.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187560April 11, 2007VEHICLE SPEED CONTROL
TL*- WHILE DRIVING THE 2002 NISSAN XTERRA WITH A FAILURE MILEAGE OF 26,000 MILES. THE CONTACT NOTICED THAT THE ENGINE LIGHT INTERMITTENTLY TURNED ON. ALSO, THE VEHICLE WOULD NOT ACCELERATE PROPERLY, AND MADE NOISES. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE SUPER CHARGER WAS FAILING. THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 30,000.*AK A RECALL WAS ISSUED REGARDING THE SUPERCHARGER. UPDATED 05/02/07*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186030March 23, 2007ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* - THE CONTACT OWNS A 2002 NISSAN XTERRA. WHILE DRIVING AT 35 MPH THE VEHICLE BEGAN TO VIBRATE. THE CONTACT PULLED INTO A GAS STATION, PURCHASED OIL AND PUT IT INTO THE VEHICLE, AND THEN THE VEHICLE WOULD NOT START. THE CONTACT HAD TRIPLE AAA TOW THE VEHICLE TO A NISSAN DEALERSHIP. THE PROBLEM WAS DIAGNOSED AS DIESEL FUEL MIXED WITH GAS. THE CONTACT WAS TOLD THAT THE VEHICLE NEEDED THE FUEL TANK AND THE FUEL SYSTEM TO BE FLUSHED, AND THE OIL CHANGED, SPARK PLUGS REPLACED, AND THE FUEL FILTER REPLACED. THE DEALER HAD THE CONTACTS VEHICLE FOR APPROXIMATELY THREE WEEKS AND PERFORMED AN OIL CHANGE, FLUSHED THE FUEL TANK, AND FUEL SYSTEM. THE CONTACT PICKED UP THE VEHICLE ,WENT DIRECTLY ACROSS THE STREET AND PURCHASED HIGH OCTANE GAS. THE VEHICLE RAN LONG ENOUGH FOR HIM TO GO ACROSS THE STREET, GOT THE GAS AND THEN THE VEHICLE STALLED. THE CONTACT DID NOT BELIEVE THAT THE VEHICLE WAS WORKING AS IT DID BEFORE THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER , WHERE ANOTHER DIAGNOSTIC HAD TO BE DONE, AND THE DEALER TOLD THE CONTACT THAT THE ENGINE NEEDED TO BE REBUILT. THE CONTACT BELIEVED THAT THE FIRST DIAGNOSTIC SHOULD HAVE REVEALED THAT THE ENGINE HAD A PROBLEM, AND THAT NOTHING ON THE DASHBOARD EVER INDICATED THAT THE OIL WAS LOW. THE VEHICLE WAS PURCHASED IN AUGUST, AND THE PROBLEMS BEGAN AT THE END OF JANUARY. THE CONTACT FELT THAT IF THE VEHICLE DID NOT HAVE OIL IT WAS PURCHASED THAT WAY. THE CURRENT AND FAILURE MILEAGE WERE 50,000.*AK THE DEALER STATES TAG LIGHT NOT WORKING AND CD PLAYER NOT WORKING. THE CONSUMER PROVIDED INFORMATION FROM CARFAX AND A REPAIR INVOICE. UPDATED 06/08/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10172316October 31, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
HAD THE CHECK ENGINE LIGHT COME ON HAD XTERRA FOR ONLY 26 DAYS FIND OUT IT IS EMISSIONS PROBLEM NO HELP FROM DEALER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160405June 21, 2006AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG WARNING LIGHT BEGAN BLINKING ON MY 2002 NISSAN XTERRA. I FOUND THAT THE CAR HAD A RECALL. NISSAN AND IT'S DEALERS REFUSE TO MAKE THE REPAIR, CLAIMING THAT THEY HAD ALREADY DONE SO FOR A PREVIOUS OWNER IN 2003. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10159266June 7, 2006AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE DRIVER AND PASSENGER WERE WEARING SEATBELTS. THE DEALERSHIP WAS UNABLE TO DETERMINE WHY THE AIRBAGS DEPLOYED. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING FURTHER INSPECTION. THE MANUFACTURER HAS BEEN ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151831March 5, 2006ELECTRICAL SYSTEM:WIRING
VEHICLE: 2002 NISSAN XTERRA SE TAIL LIGHTS, FRONT SIDE MARKER LIGHTS, DASH PANEL ILLUMINATION FAILED DUE TO WIRE CHAFING BEHIND DRIVER'S SIDE FRONT MARKER LIGHT. THE BACK OF THE BULB SOCKET FOR THE FRONT SIDE MARKER LIGHT PINCHES IT'S CONNECTION WIRE AGAINST THE HEAD OF A 10MM SCREW LOCATED IMMEDIATELY BEHIND THE BULB SOCKET. THERE IS NOT ENOUGH CLEARANCE BETWEEN THE BULB SOCKET AND THE CHASSIS SCREW. THE SIDE MARKER LIGHT IS MOUNTED IN THE TOP EDGE OF THE FRONT BUMPER WHERE IT WRAPS AROUND THE SIDE OF THE VEHICLE. THE BUMPER MOVES UP AND DOWN WHEN THE ROAD SURFACE IS NOT SMOOTH, WHICH CAUSES THE WIRE TO BE RUBBED AGAINST THE HEAD OF THE CHASSIS SCREW, WHICH WEARS THE INSULATION FROM THE WIRE AND RESULTS IN AN ELECTRICAL SHORT BETWEEN THE DAMAGED WIRE AND THE FRAME OF THE VEHICLE. THE FRONT SIDE MARKER LIGHTS SHARE THE FUSE WHICH ALSO PROTECTS THE TAIL LIGHTS, SO WHEN THE SHORT OCCURS THE TAIL LIGHTS BECOME INOPERATIVE. UNTIL WE FINALLY FOUND THE PROBLEM, MY DAUGHTER HAD TO DRIVE HOME AT NIGHT WITHOUT TAIL LIGHTS ON THREE OCCASIONS. THE LAST TIME IT HAPPENED, SHE WAS STOPPED BY A POLICE OFFICER BECAUSE HER TAIL LIGHTS WERE NOT WORKING. I INSPECTED THE SIDE MARKER LIGHT ON THE OPPOSITE (PASSENGER) SIDE OF THIS VEHICLE AND FOUND THAT WAS MUCH MORE CLEARANCE BETWEEN THE BULB SOCKET AND THE CHASSIS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150836February 9, 2006FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 XTERRA DIED WHILE DRIVING. FUEL SENDER CORRODED AT THE PUMP AND HAD TO BE REPLACED. *TS THE MECHANIC INFORMED THE CONSUMER THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE WOULD NEED TO BE TAKEN TO A CERTIFIED NISSAN DEALER IN ORDER FOR IT TO BE FREE. THE CONSUMER PROCEED TO HAVE THE WORK DONE BY HER LOCAL MECHANIC INSTEAD. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147839January 16, 2006SUSPENSION:REAR:SHOCK ABSORBER
THE VEHICLE LEFT A COUPLE LARGE PUDDLES WHILE PARKED. DEALER IDENTIFIED THE PROBLEM AS A COMPLETELY FAILED REAR SHOCK, DUE TO CORROSION, AND RECOMMENDED IMMEDIATE REPLACEMENT OR RISK DIMINISHED HANDLING. AT 37,500 MI, THE 2002 MODEL YEAR VEHICLE WAS NO LONGER UNDER FACTORY WARRANTY SO BOTH REAR SHOCKS WERE REPLACED AT OWNER'S EXPENSE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141366November 1, 2005ENGINE AND ENGINE COOLING:ENGINE
PREMATURE FAILURE OF HEAD GASKET ON 2002 NISSAN XTERRA 4WD. CAR IS LEAKING ANTIFREEZE COOLANT AND ONLY 3 YRS OLD. NISSAN DEALER WANTS SOMEWHERE AROUND $3000 TO REPAIR. NISSAN USA MANUFACTURER OF VEHICLE HAS TOLD ME THAT THEY CANNOT ASSIST ME. CAR NOW HAS ONLY 70,000 MILES BUT THE PROBLEM EXISTED WAY BEFORE. DEALER TOLD ME THAT THEY SMELLED ANTI-FREEZE LEAK WHEN I BROUGHT THE CAR IN FOR A 30,000 MILE MAINTENANCE BUT THEY NEVER PUT IT IN WRITING AND NEVER MENTIONED IT AGAIN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140965October 27, 2005AIR BAGS:FRONTAL
DT: THE CONTACT STATED THE DRIVER AND PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY. THIS WAS A REAR IMPACT. THERE WERE NO INDICATOR LIGHTS ON BEFORE THE CRASH TO INDICATE AIR BAG FAILURE. *AK THE CONSUMER STATED SHE ALSO HIT A FIRE HYDRANT. UPDATED 01/11/06. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10140419October 21, 2005VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC WINDOW REGULATOR FAILURE WITHOUT WARNING, WINDOW STAYS IN THE OPEN POSITION, RIGHT FRONT WAS REPAIRED, RIGHT REAR ALSO BROKE IMMEDIATELY AFTER, NOT YET REPAIRED, WINDOWS ARE RARELY USED SO THIS IS NOT A WEAR AND TEAR OR MILEAGE FACTOR, DEALER SAID MANUFACTURER WOULD COVER UP TO 60K SO NISSAN KNOWS THE PART IS DEFECTIVE (THEY SELL AN "ALL-WINDOW" REPAIR KIT BECAUSE THEY KNOW THEY WILL ALL FAIL), A KNOWN DEFECTIVE PART SHOULD BE REPAIRED EQUALLY FOR ALL OWNERS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136034September 9, 2005STEERING
DT: 2002 NISSAN XTERRA. THE CONSUMER STATES ON SEPTEMBER 5, 2005 VEHICLE VEERED TO THE LEFT, AND WHEN SHE TRIED TO CORRECT IT, NOTHING WOULD HAPPEN. IT WAS RAINING AND THE ROAD WAS WET. THIS CAUSED THE VEHICLE TO HIT THE MEDIAN WALL ON THE TURNPIKE. THE VEHICLE TURNED OVER AND LANDED UPSIDE DOWN. THE VEHICLE WAS TOWED TO A BODY SHOP, AND THE INSURANCE ADJUSTER TOTALED THE VEHICLE. THERE HAS BEEN NO INDICATION AS TO WHY THIS OCCURRED, NO ONE HAS INSPECTED THE VEHICLE. A POLICE REPORT WAS TAKEN. THE DRIVER SUSTAINED MINOR ABRASIONS ON LEGS AND ARMS, WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. THE PASSENGER SUSTAINED A BROKEN TOE ,AND BACK AND BREASTS WERE BOTHERING HER. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0