Nissan Quest Complaints (1999)

118 consumer complaints on file.

#10050509December 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
FRONT BRAKES MADE A LOUD GRINDING NOISE WHEN THEY WERE DEPRESSED. WHEN THIS OCCURRED THE BRAKES ATE THE ROTORS. THIS WAS CAUSED BY THE CALIPER STICKING AND NOT RELEASING. DEALERSHIP REPLACED ROTORS/CALIPERS, BUT THE PROBLEM RECURRED. TSB 613461 DEALT WITH THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049451December 9, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TWO SAFETY ISSUES: I LOOKED UP MY 1999 QUEST MINIVAN INFORMATION AND SAW 4 RECALLS. I HAVE NEVER TAKEN MY QUEST IN FOR A RECALL -- BECAUSE I NEVER RECEIVED ANY INFORMATION ON THEM. I HOPE THAT MEANS THAT MINE WAS NOT AFFECTED? SECOND, WE HAVE AN ONGOING ISSUE WITH THE ACCELERATOR STICKING, DUE TO CARBON BUILDUP. I HAVE GOTTEN THE INFORMATION FOR THE LAWSUIT TO REIMBURSE ME FOR THE EXPENSES -- BUT THE ISSUE STILL REMAINS. AT THIS POINT, WE HAVE HAD THE THROTTLE CLEANED AT LEAST 4 TIMES (I'M ASSEMBLING MY RECEIPTS) AND NEED TO HAVE IT CLEANED AGAIN NOW. IT SEEMS LIKE NISSAN OUGHT TO RECALL THE PART AND CORRECT THE ISSUE. IT IS UNREASONABLE THAT IT KEEPS HAPPENING. PLUS, THE REIMBURSEMENT CLAIM FORM ONLY ALLOWS A $45 REIMBURSEMENT; I JUST GOT AN AD FROM NISSAN FOR A "DISCOUNT" PRICE OF $89.95 TO CLEAN THE THROTTLE. WHY WOULD THE REIMBURSEMENT AMOUNT AND THE AD PRICE BE SO OUT OF LINE. THE ACCELERATOR STICKING IS A MAJOR SAFETY ISSUE THAT I HOPE NHTSA WILL INVESTIGATE SINCE NISSAN HAS NOT TAKEN THE RESPONSIBILITY TO ENSURE SAFETY IS A PART OF ITS NORMAL PROCESS. IF YOU MAKE A BAD PART, OWN UP TO IT AND DO NOT ENDANGER LIVES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048947December 1, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL CONSTANTLY STICKING! THERE IS IS A MAJOR PROBLEM AND SHOULD BE ADDRESSED BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION. I KNOW THAT THERE IS A CLASS ACTION SUIT INVOLVING THE THROTTLE-BODY CLEANING BUT MY VEHICLE DOES NOT QUALIFY BECAUSE THE WARRANTY HAS EXPIRED. THE PROBLEM HAS EXISTED SINCE THE VEHICLE WAS NEW BUT THE DEALERSHIP SAID THAT THEY COULD NOT FIND A PROBLEM WITH IT. I HAVE ALL OF THIS DOCUMENTED IN SERVICE RECEIPTS AND PAPERWORK. WHY WOULD I WANT TO BE A PART OF A SETTLEMENT THAT REVOKES ALL MY RIGHTS JUST BECAUSE MY WARRANTY HAS EXPIRED? THIS SHOULD NOT BE BASED ON THE ISSUE OF IF YOUR CAR IS STILL UNDER WARRANTY OR NOT. THIS IS A VERY DANGEROUS ISSUE AND SHOULD BE CONSIDERED A RECALL FROM NISSAN NORTH AMERICA OR BY THE NATIONAL HIGHWAY AND TRAFFIC SAFETY ADMINISTRATION NOW!!!! BEFORE FAMILIES ARE KILLED BECAUSE OF AN KNOWN ACCELERATOR STICKING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047748November 12, 2003
ENGINE AND ENGINE COOLING
WITHOUT ANY WARNING, THE VAN WOULD FAIL TO ACCELERATE. THIS CAUSED THE CONSUMER TO PULL OFF THE ROAD. THE OWNER HAS MADE CONTACT WITH THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045667November 7, 2003
VEHICLE SPEED CONTROL
I RECEIVED THE INFORMATION ABOUT THE SETTLEMENT REGARDING THE THROTTLE BODY CLEANING. I CALLED MY LOCAL DEALER AND 1-800-NISSAN1 TO REQUEST A THROTTLE BODY CLEANING. MY VAN CURRENTLY HAS 80,000 MILES ON IT. I HAVE IN MY POSSESSION 2 INVOICES (1 AT 52,000 MILES AND 1 AT 70,000 MILES) FROM THE DEALER SHOWING WHERE I TOOK THE VEHICLE IN FOR SERVICE REGARDING THIS PROBLEM (AND OTHER THINGS) AND THEY DID NOTHING ABOUT IT. I WAS TOLD (AS OTHERS WERE) THAT IT IS MAINTENANCE AND I CHOSE NOT TO HAVE IT DONE (OR NOT TO SPEND $150). I PURCHASED THE EXTENDED SERVICE AGREEMENT FROM THE LOCAL DEALER. AT THIS POINT, I HAVE BEEN TOLD THAT THEY WILL NOT PERFORM A THROTTLE BODY CLEANING ON MY VEHICLE BECAUSE IT IS OUT OF WARRANTY--EVEN THOUGH I HAVE PROOF FROM THE DEALER THAT I WAS HAVING THIS PROBLEM AND EVEN THOUGH I BOUGHT THE EXTENDED SERVICE AGREEMENT. MY HUSBAND AND I HAVE OWNED 4 NISSANS--WE WILL NEVER OWN ANOTHER! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045515November 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL "STICKS". REQUIRES EXCESSIVE PRESSURE TO PUSH DOWN. THE FULL BODY THROTTLE HAS BEEN CLEANED BUT I STILL HAVE A PROBLEM. THERE IS A CLASS ACTION SETTLEMENT GOING ON THAT WOULD ALLOW ME TO BE REIMBURSED FOR THE CHARGES PAID FOR THE CLEANING BUT THE PROBLEM IS DANGEROUS. THE PEDAL WILL STICK WHILE GOING DOWN THE ROAD AND/OR CROSSING A BUSY INTERSECTION. I HAVE TWO CHILDREN I HAVE TO TRANSPORT IN THAT VEHICLE DAILY. IT IS MY UNDERSTANDING THAT ALL 1999 NISSAN QUEST MODELS HAVE THIS PROBLEM AND I DON'T THINK I SHOULD HAVE TO PAY TO FIX THEIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037560September 9, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKING. THIS HAS HAPPENED ON TWO OR MORE OCCASIONS. I HAVE NOT BEEN BACK TO THE DEALERSHIP YET BECAUSE I DON'T WANT THEM WASTING MY TIME WITH TELLING ME THAT THIS IS A MAINTENANCE PROBLEM AS THEY HAVE TOLD SO MANY OTHERS HERE IN THIS COLUMN. THIS IS DEFINETLY A DEFECT AND REQUIRES AN INVESTIGATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034213August 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING VEHICLE AT 30 MPH CONSUMER PRESSED BRAKE PEDAL AND HEARD A LOUD POPPING SOUND. BRAKE PEDAL WENT TO THE FLOOR, BUT VEHICLE WOULD NOT STOP UNTIL IT CAME TO REST ON ANOTHER VEHICLE. DEALER INFORMED THE CONSUMER THAT THE BRAKE MASTER CYLINDER BLEW OFF THE BRAKE BOOSTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10025144June 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
1999 NISSAN QUEST SE - I CHANGED THE SPARK PLUGS AFTER HEARING A TAPPING/CLACKING COMING FROM THE ENGINE & HAVING THE VAN HESITATE AT TIMES. THE OEM PLATINUM PLUGS ARE RATED FOR 100K MILES & THE VAN HAS 82K MILES. I HAD DIFFICULTY REMOVING ONE OF THE PLUGS. AFTER THE PLUG JAMMED I LOOKED IN THE "TUBE" WHERE YOU INSERT THE PLUG LOOKING FOR ANYTHING BLOCKING THE PLUG EXTRACTION. AFTER I REMOVED THE PLUG THE THREADS SHOWED NO SIGNS OF STRIPPING. I LOOKED IN THE "TUBE" AGAIN & STILL COULD NOT SEE ANYTHING. THE AREA OF THE PLUG BELOW THE "NUT PART" & ABOVE THE THREADS LOOKED MANGLED. AFTER INSERTING THE NEW PLUGS I TESTED THE ENGINE & HEARD A MUCH LOUDER NOISE. I TOWED IT TO THE DEALERSHIP TO MAKE ANY REPAIRS UNDER MY EXTENDED SERVICE PLAN (ESP). THE SERVICE WRITER CALLED & I APPROVED A $200 TEAR DOWN FEE THAT WOULD APPLY TO ANY REPAIRS NEEDED OR COVERED UNDER THE ESP. LATER THEY TOLD ME THEY WOULD NOT DO THE REPAIRS UNDER THE ESP AS A FOREIGN OBJECT DAMAGED THE PISTON/CYLINDER. THEY COULD NOT IDENTIFY THE OBJECT BUT SAID THAT SINCE NISSAN DID NOT MAKE THE REPAIRS THE ESP WOULD NOT COVER IT. I SPENT 3 DAYS FIGHTING WITH NISSAN'S CONSUMER RELATIONS DEPT & AN EXECUTIVE ASST. THIS LADY SAID NISSAN WOULD NOT COVER THE REPAIR. THE GENERAL MANAGER AT THE DEALERSHIP AGREED THAT HAD HIS TECH CHANGED THE PLUGS HE WOULD HAVE JUST AS LIKELY AS NOT HAD THE SAME PROBLEMS WITH THE SAME RESULTS. NOW SINCE I EXERCISED MY RIGHTS & APPEALED TO THE CORPORATE OFFICES OF NISSAN THE DEALERSHIP WILL NOT COMPLETE ANY REPAIRS. THEY WANT ME TO TOW MY VEHICLE ELSEWHERE AT MY EXPENSE & STILL PAY THEM THE $200 TEAR DOWN FEE THAT WAS TO BE APPLIED TOWARDS THE REPAIR. ALSO MY DISASSEMBLED ENGINE LIES ON THE GARAGE FLOOR AT THE DEALERSHIP. I HAVE MORE INFO & WELCOME ANY CONTACT OR SUGGESTIONS AT [email protected]. THERE IS MORE INFORMATION AT WWW.NOTAGZ.COM/NISSAN INCLUDING CALL LOGS WITH BOTH NISSAN & THE DEALERSHIP. THERE ARE ALSO PICTURES OF THE DISASSEMBLED ENGINE & THE DAMAGE AT WWW.NOTAGZ.COM/ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10023071June 14, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
LOW QUALITY MATERIALS CAUSING A FIRE HAZARD THAT WERE NOTICED BY INSPECTING EQUIPMENT. THE PASSENGER HEADLIGHT MALFUNCTIONED AND THE ELECTRICAL SYSTEM WENT OUT AND CAME BACK ON INCLUDING ALL DASH ELECTRICAL EQUIPMENT WHILE THE VAN WAS IN MOTION. THE RIGHT HEADLIGHT WAS NOT OPERATING EVERY TIME IT WAS NEEDED. I PURCHASED THE VAN AND I NOTICED THE HEADLIGHT WAS COMING ON AND GOING OFF. I INSPECTED THE HEADLIGHT ASSEMBLY AND NOTICED THAT THE CONNECTOR THAT SNAPS THE HARNESS TO THE BULB HAD MELTED WIRES. THE CONNECTOR HAS THREE WIRES (LOW BEAM POSITIVE,HIGH BEAM POSITIVE, AND GROUND.) THE CONNECTOR IS MADE OF MOLDED PLASTIC AND THE WIRES TRAVEL THROUGH THE CONNECTOR AND CLIP ON THE BULB ASSEMBLY. THE VAN IS 3 YEARS OLD AND THE CENTER GROUND WIRE HAS MELTED THE CONNECTORS SO BAD THAT IS HAS COME INTO CONTACT WITH THE OTHER POSITIVE LEADS CASING A SYSTEM SHORT AND A FIRE HAZARD. I INSPECTED THE OTHER HEADLIGHT WIRING HARNESS AND FOUND THE CENTER GROUND TO BE BADLY MELTED AS WELL. THE VEHICLE IS A 1999 NISSAN QUEST AND IT ONLY HAS 32,000 MILES. THE LOAD ON THE HARNESS AND WIRES IS TOO MUCH. THE HEADLIGHTS WERE FACTORY INSTALLED AND WERE NEVER REPLACED SO THIS IS A PROBLEM FORM THE DESIGN. I HAVE REMOVED THE DEFECTIVE CONNECTOR AND REPLACED IT WITH A BETTER DESIGNED ONE FROM ANOTHER VEHICLE MANUFACTURER. THE DEFECTIVE CONNECTOR IS AVAILABLE FOR INSPECTION. *NOLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022323June 4, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ACCELERATOR CABLE CONTINUOUSLY STICKS. THIS IS CAUSED BY DEBRIS IN THE FUEL INJECTION SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020009May 16, 2003
VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL WAS STICKING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018491May 10, 2003
TIRES:TREAD/BELT
GENERAL AMERI GS 60 TIRE HAD TREAD SEPARATION ON THE HIGHWAY WHILE TRAVELING AT THE RECOMMEND SPEEDS OF 70 MILES AN HOUR. THE TIRE THROUGH A LARGE CHUNK INTO THE CAR AND COULD HAVE LOST CONTROL OR WORSE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012051March 19, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL BECAME STUCK AND THE DRIVER HAD TO PRESS HARD ON THE PEDAL TO RELEASE IT, THEN THE VEHICLE JUMPED FORWARD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010337March 12, 2003
ELECTRICAL SYSTEM
MY 1999 NISSAN QUEST, CONTINUES TO HAVE WIRING PROBLEMS THAT HAVE CAUSED THE HEAD LIGHTS AND TAIL LIGHTS TO QUIT OPERATING. EACH HEAD LIGHT WIRING HARNESS HAS BEEN REPLACED AT LEAST ONCE AND NOW THE LEFT HEAD LIGHT AND LEFT BRAKE LIGHT DO NOT WORK. THIS HAS ALSO BEEN OBSERVED ON MULTIPLE NISSAN QUEST AND MERCURY VILLAGERS ON THE ROAD. I CALLED NISSAN AND WAS TOLD THIS WAS NOT A RECALLED ITEM BUT MY DEALER HAS BEEN REPAIRING FREE OF CHARGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021329October 22, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CONSUMER STATES OF HAVING PROBLEMS WITH THE FUEL PEDAL. DEALER WAS CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019220September 23, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT THE ACCELERATOR PEDEL STICKS WHEN VEHICLE COMES TO A STOP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767359September 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THIS IS THE FOURTH TIME IN 3 YEARS THAT THE SAME WARNING LIGHT HAS COME ON AND AT LEAST THE SECOND TIME I'VE BEEN TOLD I HAVE "SPIDER WEBS IN MY CANNISTER". ( I DRIVE MY CAR DAILY---DON'T SEE THAT HAPPENING). THE COMPUTER CODES, THIS TIME AROUND, ARE: P1446 AND P0325. DIAGNOSIS: "NEEDS VENT CONTROL VALVE AND CANNISTER" " FOUND SPIDER WEBS IN CANNISTER AND MIGHT NEED NEW ONE IN FUTURE." I'VE NO IDEA WHAT ANY OF THIS MEANS, BUT THE SAME WARNING LIGHT WITH AN EASY FIX (THEY SAID THEY WIPED OUT THE WEBS) INDICATES THAT SOMETHINS IS WRONG WITH THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007339August 30, 2002
UNKNOWN OR OTHER
1999 NISSAN QUEST. *AK *PH *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*766465
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017259August 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES GRIND TO A STOP. VEHICLE IS SHUTTERING IN FRONT, WHEN BRAKING VEHICLE WILL JOLT FORWARD. BRAKES AND ROTORS ARE BEING REPLACED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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