Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10112595March 6, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE GLASS SUN ROOF LEAKS, CAUING WATER TO ACCUMULATE IN THE REAL WELL. THIS ACCUMULATION OF WATER CAUSES THE AUTOMATIC LIFT GATE TO FAIL (SHORT OUT). THE SUN ROOF ALOS LEAKS INTO THE CAR PASSENGER AREA DRIPPING ON THE PASSENGERS IN THE MIDDLE ROW. THERE IS WATER DAMAGE SEEN ON THE INSIDE ROOF OF THE VAN & MAY CAUSE MOLD & MUST SMELL.**AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113535March 3, 2005
ENGINE AND ENGINE COOLING, STEERING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SUSPENSION, STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, INTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112074February 23, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I PURCHASED MY 2004 NISSAN QUEST IN SEPTEMBER 2003. THE DAY I DROVE THE VEHICLE OFF THE LOT THE SLIDING DOORS BEGAN TO RATTLE AND HAVEN'T STOPPED SINCE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS FOR A TOTAL OF NINE TIMES. THE DASH REFLECTS IN THE WINDSHIELD MAKING IT A HAZARD TO DRIVE, THE DRIVER'S DOOR HAS A SQUEAK WHEN OPENING THAT IS CAUSED BY THE HINGE FLEXING WHERE IT IS ATTACHED TO THE BODY. HAVE BEEN TOLD BY DEALER THIS CANNOT BE FIXED. THE SLIDING DOOR PANEL ON THE DRIVER'S SIDE REAR, PROTRUDES ABOUT 1/8" FROM THE BODY AND HAS A DENT IN THE CORNER OF THE PANEL AND HAVE BEEN TOLD BY DEALER THIS CANNOT BE FIXED. I PAID OVER $31K FOR THIS CAR AND IT SEEMINGLY CANNOT BE FIXED NO MATTER WHAT IS WRONG. I HAVE CONTACTED NISSAN 5 TIMES BY TELEPHONE AND ON ONE EVER RETURNS MY CALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111825February 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
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
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10111371February 16, 2005
STRUCTURE:BODY:DOOR
2004 NISSAN QUEST POWER SLIDING SIDE DOOR SMASHED CHILD'S HAND. THE DOOR NEITHER STOPPED NOR RETRACTED, BUT SHUT TIGHTLY AND COMPLETELY ON CHILD'S LEFT HAND. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE DOOR WORKED FINE AND BLAMED TO CONSUMER FOR NOT KEEPING THE CHILD HAND AWAY FROM THE CLOSING DOOR. *NM *SC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10107510February 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE CONSUMER NOTICED WHILE DRIVING, A ROTTEN SMELL WOULD COME IN FROM THE VENTS. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC ON SEVERAL OCCASIONS THIS PROBLEM HAS OCCURRED. THIS PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THERE IS STILL A ROTTEN EGG SMELL COMING FROM THE CATALYTIC CONVERTER. ALSO THE TIRE PRESSURE MONITORING SYSTEM INDICATES A FLAT TIRE WHEN TIRE IS NOT FLAT. CONSUMER IS HAPPY WITH THE MINIVAN EXCEPT FOR THE SULFUR SMELL AND THE FALSE TIRE READINGS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110175February 9, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THIS VEHICLE HAS HAD A PROBLEM SINCE THE FIRST DAY I TOOK DELIVERY OF IT. IT SEEMS TO BE A PROBLEM WITH THE AC/HEATING SYSTEM. ON DAYS WHEN IT IS ABOVE 65 DEGREES HOT AIR CONTINUOUSLY BLOWS THROUGHOUT THE CENTER VENTS. I HAVE ADDRESSED THIS ISSUE WITH THE DEALER AND THEY STATED THAT THERE IS NO FIX FOR THIS PROBLEM. THEY DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111167February 8, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER WAS UNABLE TO OPEN OR CLOSE THE REAR SLIDING DOOR IN COLD WEATHER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DOOR LATCH NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108368February 1, 2005
SEATS
WHILE ATTEMPTING TO MOVE THE PASSENGER SIDE SECOND-ROW SEAT BACK, I REACHED AROUND THE SEAT TO GRAB THE LEVER, AND MY PINKIE FINGER WAS CAUGHT IN THE SEAT MECHANISM. AT THE EMERGENCY ROOM, THEY DETERMINED THAT I HAD BROKEN MY FINGER AND MY NAIL HAD TO BE REMOVED BECAUSE IT HAD BEEN SLICED THROUGH. I HAVE LASTING NERVE DAMAGE AND THE BONE HAS NOT HEALED CORRECTLY. I WROTE A LETTER TO NISSAN DETAILING THIS EXPERIENCE - I AM VERY CONCERNED ABOUT THE SAFETY OF MY CHILDREN IN THIS CAR AND AM AFRAID TO TRY TO USE ANY OF THE SEAT LEVERS AGAIN. HOWEVER, NISSAN HAS NOT RESPONDED, AFTER FOUR MONTHS. THIS DEFECT NEEDS TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10107626January 26, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOORS LATCH RATTLE. HAVE TO STOP OR REACH BACK TO CLOSE AGAIN. DRIVING HIT A BUMP ON THE PAVED ROAD LEFT SLIDER DOOR OPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107790January 24, 2005
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FUEL INJECTORS HAD TO BE REPLACED AND ALSO CHECK ENGINE LIGHT CONSTANTLY COMES ON, AND OXYGEN SENOR HAD TO BE REPLACED, ECM SENSOR ALSO HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107757January 23, 2005
ENGINE AND ENGINE COOLING
INITIALLY RANDOM SQUEALING NOISES FROM ENGINE OCCURRED. LATER NOISE BECAME MORE FREQUENT WHEN CAR WAS SITTING IDLE. TOOK TO REPAIR SHOP, FOUND THAT DRIVE BELTS NEEDED REPLACING. CAR WAS UNDER 20K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109527January 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NISSAN QUEST 2004 WOULD NOT ACCELERATE BEYOND 20 MPH. PASSENGER SIDE POWER DOOR OPENED ON ITS OWN; VEHICLE LOST POWER ON INCLINE. *BF THE VEHICLE MADE A LOUD NOISE, BUT A BRACKET ON THE EXHAUST WAS FIXED TO CORRECT THE NOSIE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109525January 11, 2005
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, TIRES
NISSAN QUEST 2004 HAS BEEN IN FOR SERVICE 5 TIMES. TIRE PROBLEMS, CONSOLE LIGHTS (POSSIBLE SHORT) AND REAR INTERIOR LIGHTS. *BF THE AIR CONDITIONER FAILED, THE DOOR HANDLE FELL OFF, THE FRONT DRIVER SIDE TIRE WAS CONTINUOUSLY LOSING AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107162January 11, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
THE SERVICE ENGINE LIGHT CAME ON , THE CONSUMER HAS TAKEN THE VEHICLE IN ON THREE OCCASIONS. EACH TIME A DIFFERENT SERVICE WAS PERFORMED, TO INCLUDE, THE COMPUTER WAS REPROGRAMMED, A FUEL ASSEMBLY REPAIR, AND A SMALL LEAK IN THE VENT CONTROL VALVE. THE VEHICLE IS IN THE SHOP FOR THE CHECK ENGINE LIGHT ON AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106132January 11, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PRIOR TO A RECALL BY NISSAN HAD NO PROBLEMS WITH THE FRONT PASSENGER AIR BAG SYSTEM. AFTER NISSAN RECALIBRATED THE ODS, THE "AIR BAG OFF" SIGN FREQUENTLY LIGHTS UP WHEN MY WIFE IS IN THE FRONT PASSENGER SEAT. SHE WEIGHS 125 LBS. ALTHOUGH THE RECALL NOTICE SAID THAT THE SEAT IS ADJUSTED FOR 6-YEAR CHILDREN, I WAS INFORMED BY THE DEALER THAT THE ODS IS ADJUSTED FOR A 95-100 LB PERSON. AT THIS TIME I AM WAITING FOR THE DEALER TO INFORM ME AS TO WHETHER NISSAN WILL READJUST THE ODS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105973January 8, 2005
ELECTRICAL SYSTEM
WE GOT THE CAR IN DEC 2003. BETWEEN FEB 2004 AND APRIL 2004 THE CAR HAD 5-6 HARD STARS; IN MOST CASES IT TOOK LESS THAN 5 MINUTES TO HAVE IT STARTED AND ONLY ONE TIME MORE THAN AN HOUR. I LEFT IT THERE AND CAME BACK AFTER 5 H.---IT STARTED RIGHT AWAY. ALL THIS HAPPENED IN HOUSTON TX.. DEC 20 2004 IN THE MIDDLE OF NOWHERE IN PENNSYLVANIA, SECOND DAY OF OUR HOLYDAY VACATION. I?VE TRIED TO START IT FOR MORE THAN 3 HOURS, UNTIL THE BATTERY WENT DEAD. FINALLY THE DEALER PICKED IT UP. AFTER ABOUT 10 DAY THE NISSAN ?TRAINED? AUTO MECHANIC COMES UP WITH THE DIAGNOSTIC: ?NO PROBLEM WITH THE CAR, YOU JUST FLOODED! IT IS NOT GOING TO BE COVERED BY THE WARRANTY!? YOU DON?T HAVE TO BE A MECHANIC TO KNOW THAT AN INJECTION ENGINE CAN?T BE FLOODED UNLESS THE CAR HAS A PROBLEM ( NO SPARKING, INJECTORS LICKS, OFF TIMING?). SAME CAR THE RADIO/CD SOMETIMES JUST WON?T PLAY; THE POWER IS ON BUT NO SOUND. USUALLY AFTER 5- 10 MINUTES WILL GO ON. THE REAR AC FAN CAME LOOSE AND HAD TO BE REPLACED. (AT LEAST THIS IS A PROBLEM THAT COULD AND HAD BEEN FIXED!) NICE CAR BUT I HAVE TO FILE FOR LEMON. I PAY FOR A NEW CAR AND I EXPECT IT TO START WHEN I NEED IT NOT WHEN IT ?FEELS LIKE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104374December 23, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. THE CAR CRANKS AND STARTS AFTER A FEW ATTEMPTS, BUT WHEN IT IS PUT INTO DRIVE IT EITHER LAGS AS IF IT'S RUNNING OUT OF FUEL, OR DIES COMPLETELY. THIS HAS HAPPENED ON AT LEAST 8 OCCASSIONS, 2 OF WHICH I HAD TO CALL A TOW TRUCK BECAUSE I COULD NOT RESTART THE CAR. UNFORTUNATELY, MY DEALERSHIP CANNOT REPLICATE THE PROBLEM SO NOTHING HAS BEEN DONE. MEANWHILE, I NEVER KNOW IF MY CAR WILL RUN ON THESE DAYS, I HAVE EVEN BEEN FORCED TO WALK DOWN THE STREET IN BELOW ZERO WINDCHILL TEMPERATURES WITH MY CHILDREN IN ORDER TO GET HELP. I PURCHASED A NEW CAR TO HAVE SAFETY AND PEACE OF MIND, AND INSTEAD I AM LOSING SLEEP AT NIGHT AND ASKING NISSAN TO BUY THIS CAR BACK. I WILL LIST THE MOST RECENT OCCURRENCE ON THE FORM, BUT PLEASE NOTE THIS HAS HAPPENED AT LEAST 8 TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104346December 22, 2004
STRUCTURE
HUMMING NOISE IS EXPERIENCED WHILE THE CAR IS GOING AT A CONSTANT SPEED OR GOING UP THE HILL. THIS NOISE WAS REPORTED THE FIRST DAY AFTER THE VEHICLE WAS BOUGHT AND THE NOISE HAS INCREASED OVER TIME. BOUGHT THE VAN BRAND NEW ON 2/29/04 AND REPORTED THE PROBLEM THE NEXT DAY. SINCE THEN, TAKEN THE VAN TO THE DEALERSHIP NUMEROUS TIMES. EACH TIME I AM TOLD THAT IT IS A NORMAL CONDITION. EVEN NISSAN REP. CAME AND INSPECTED THE CAR AND MADE THE SAME COMMENT. IF IT IS A PROBLEM, IT NEEDS TO BE FIXED LIKE SO MANY OTHER THINGS ON THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105043December 17, 2004
SUSPENSION
WHILE DRIVING 45 MPH, THE CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, THE VEHICLE VIBRATED UNCONTROLLABLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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