Nissan Quest Complaints (2007)

228 consumer complaints on file.

#10231437June 18, 2008
TIRES
PREMATURE TIRE WEAR ON NISSAN QUEST 2007 VAN EQUIPPED WITH MICHELIN PAX RUN FLAT TIRES AT 18,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222918March 31, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT'S SPOUSE OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT THE AUTOMATIC AND MANUAL SLIDING DOORS WILL NOT OPEN OR SHUT SOMETIMES ON COLD DAYS. WHEN THE DOORS DO OPEN, THEY WILL JUST STAY PROPPED OPEN FROM THE BACK. ONCE THE VEHICLE WARMS UP, THE DOORS WILL OPEN AND SHUT PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER APPROXIMATELY FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 11,503 AND FAILURE MILEAGE WAS 10,162.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221271March 15, 2008
SEATS:MID/REAR ASSEMBLY
2ND ROW DRIVER SIDE SEAT HAS NOW HAD THE RECLINE LEVER BROKEN TWICE. BOTH TIMES I TRIED TO LAY THE SEAT DOWN FLAT SO THAT I CAN UTILIZE THE CARGO AREA AND BOTH TIMES THE PLASTIC LEVER MOVED UP IN THE CORRECT DIRECTION BUT THE SEAT WOULDN'T RECLINE. THE FIRST TIME THAT THIS HAPPENED THE SEAT BACK WAS ALREADY FOLDED AND I HAD TO TAKE THE VEHICLE INTO THE DEALER SO THAT I COULD USE THE SEAT FOR PASSENGERS. THE SECOND TIME THAT THIS HAPPENED THE SEAT WAS OPEN ALREADY AND I ATTEMPTED TO FOLD IT FOR CARGO USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206551October 22, 2007
SEATS
TL*THE CONTACT OWNS A 2007 NISSAN QUEST. WHEN THE CONTACT ATTEMPTED TO ADJUST THE PASSENGER SIDE SEAT, HER FINGERS MET EXPOSED METAL. AS A RESULT, SHE SUSTAINED CUTS TO HER FINGERS. AS OF OCTOBER 22, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 3,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10202155September 7, 2007
ELECTRICAL SYSTEM:WIRING, EQUIPMENT:ELECTRICAL
ON JUNE 23,2007 MY NEW 2007 NISSAN QUEST SPONTANEOUSLY CAUGHT FIRE WHILE PARKED IN MY GARAGE, TURNED OFF, KEYS NOT EVEN IN THE IGNITION. THE FIRE DEPARTMENT WAS ABLE TO GET THE FIRE OUT BUT NOT BEFORE MY QUEST AND MY GARAGE SUSTAINED DAMAGE. I CALLED THE DEALERSHIP WHERE I HAD PURCHASED THIS VEHICLE, NEW, AND THEIR RESPONSE WAS "SO WHY ARE YOU CALLING US?". I THEN CALLED THE NISSAN COMPANY WHO AGREED TO DO AN INVESTIGATION INTO THE CAUSE. THEIR CONCLUSION WAS THAT IT STARTED IN THE WIRING TO THE TOW HITCH, WHICH WAS ON THEIR WHEN I PURCHASED THE VEHICLE AND AN ACCESSORY THEY OFFER ON THEIR WEBSITE. THEY THEN CLAIMED THAT THE TOW HITCH WAS NOT PUT ON IN THE FACTORY AND THEREFORE IT WAS NOT THEIR PROBLEM AND WOULD NOT ASSIST ME ANY FURTHER. THEY DID TELL ME THAT THEY HAD ALREADY SPOKEN WITH THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THAT THEY WERE ALSO CLAIMING THEY DID NOT INSTALL THE HITCH. I EXPLAINED THAT IT WAS ON THERE WHEN I GOT IT SO SOMEONE HAD TO INSTALL IT. THEY AGAIN SAID IT WAS NOT THEIR PROBLEM. I HAVE MADE NUMEROUS ATTEMPTS TO CONTACT THE DEALERSHIP AND NO ONE WILL TAKE MY CALLS NOR RETURN MY MESSAGES. SO I AM STUCK WITH A BURNED UP VAN, RENTAL BILLS, GARAGE REPAIR BILLS AND EVERYONE POINTING THEIR FINGER AT THE OTHER SAYING IT IS NOT MY FAULT. I HAVE INSURANCE ON THE VAN OF COURSE AND COULD JUST SIMPLY HAVE IT FIXED AND PUT IT BACK ON THE ROAD BUT THAT DOESN'T FIX THE PROBLEM OF WHATEVER DID IN FACT START THE FIRE (THEIR CONCLUSION WAS CERTAINLY CONVENIENT FOR THEM IN THAT IT WAS THE ONE THING NOT INSTALLED IN THE FACTORY) AND SO I WOULD JUST BE PUTTING A POTENTIALLY UNSAFE VEHICLE BACK ON THE ROAD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200031August 18, 2007
VISIBILITY:WINDSHIELD
THE WINDSHIELD GOT BROKEN TWICE IN NOT MORE THAN A WEEK AFTER THE REPLACEMENT OF THE FIRST CRACKED CRISTAL. THE CAUSE WAS THE SAME. AN SMALL ROCK HIT THE RIGHT END OF THE CRISTAL CAUSING A CRACK. THE SAD THING IS THAT THE HIT WAS ALMOST UNPERCEIVABLE IN BOTH CASES. I WILL CONTACT THE DEALER TO INVESTIGATE IF THE WINDSHIELD IS NOT GOOD ENOUGH TO SUPPORT SMALL ROCK HITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193706June 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FOREIGN MATERIAL HAS ENTERED THROUGH THE COWL PANEL AIR INTAKE DURING OPERATION OF THE FRONT HEATER AND/OR AIR CONDITIONING SYSTEM, RESULTING IN A BUILD-UP OF MATERIAL IN THE PLENUM. THIS HAS LEAD TO NOISE AND STRAIN ON THE AIR CONDITIONING FAN. I AM CONCERNED IT COULD LEAD TO IGNITION OF THESE MATERIALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186632March 31, 2007
VEHICLE SPEED CONTROL
ON THIS DATE OUR 2007 NISSAN QUEST VAN, WHILE STOPPED AT A STOP LIGHT SURGED TO OVER 3500 RPMS (THIS IS AN ESTIMATE BECAUSE I DID LOOK AT THE RPMS UNTIL AFTER THE PEAK OF REVVING). I STOOD ON THE BRAKES AND KEPT THE VAN FROM MOVING INTO THE INTERSECTION, THEN SHOVED IT INTO NEUTRAL. THE ENGINE CAME BACK TO NORMAL RPM RANGE. ON 2/9/07 I WAS STOPPED AT A STOP SIGN AND THE VAN ONCE AGAIN SURGED, THIS TIME I NOTED IT WENT OVER 5000 RPMS. I JAMMED ON THE BRAKES AND KEPT IT FROM MOVING INTO ON COMING TRAFFIC. I SHOVED IT INTO NEUTRAL AGAIN AVOIDING AN ACCIDENT, THE RPMS RETURNED TO NORMAL RANGE. I MADE THE DEALERSHIP AWARE OF BOTH INCIDENTS AND HAD IT INTO SERVICE BOTH TIMES. THEY FOUND NOTHING WRONG AND MADE NO REPAIRS. WE THEN CALLED NISSAN CUSTOMER SERVICE AND LODGED A COMPLAINT. A FACTORY TECHNICIAN INSPECTED THE VAN ON 3/19/07. HE FOUND NOTHING WRONG, MADE NO REPAIRS AND DECLARED THAT THE VAN WAS FINE. WE WILL NOT DRIVE THE VAN AND MY WIFE WHO IS DISABLED, IS LEFT WITHOUT THE USE OF HER MOTORIZED WHEELCHAIR. WE BOUGHT THE VAN FOR THE EXPRESS PURPOSE OF USING IT TO TRANSPORT HER CHAIR. WE HAVE BEEN WITHOUT OUR VAN FOR OVER 2 AND 1/2 MONTHS AS OF TODAY'S DATE, 3/31/07. THANK YOU FOR ANY HELP YOU MAY BE ABLE TO GIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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