Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10214931January 15, 2008
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING
FUSE KEEPS BLOWING AND WE ARE WITH OUT DRIVING LIGHTS ON THE REAR OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212767December 17, 2007
TIRES
2004 NISSAN QUEST WITH FAULTY GOODYEAR TIRES. CONSUMER STATED THAT SHE HAD TO REPLACE ALL FOUR OF HER TIRES DUE TO THEM SLIPPING. *KB THE CONSUMER WAS INFORMED THE TIRES ON HER VEHICLE WERE SPORT TIRES WHICH WERE MADE FOR SPORT CARS AND THERE WAS NO GUARANTEED MILEAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209917November 26, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE PASSENGER SIDE SLIDING DOOR PANEL STARTED FALLING OFF MAKING IT IMPOSSIBLE TO OPEN THE DOOR. I TOOK THE VAN BACK TO THE DEALERSHIP AND THEY REPLACED THE CLIPS AND ALSO MENTIONED THAT THEIR COURTESY VAN WAS DOING THE SAME THING. THE CLIPS HELD THE PANEL IN PLACE FOR TWO WEEKS. I TOOK THE VAN BACK AND WAS INFORMED THAT I WOULD HAVE TO PURCHASE A NEW PANEL (VERY EXPENSIVE). I HAVE YET TO PURCHASE THE 2000 DOLLAR PANEL AND STILL DO NOT USE THAT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206125October 17, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE THE VEHICLE WAS IN DRIVE, THE FRONT DRIVER AND PASSENGER DOORS WERE LOCKED. THE HANDLE WAS PULLED AND THE DOOR OPENED. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 57,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED EVEN THOUGH THE DEALER TOLD HER IT WAS A NORMAL FEATURE, IT WAS CORRECTED ON THE 2006 AND 2007 MODELS. THE CONSUMER STATED ON THE NEWER MODELS, THE FRONT DOORS DO NOT OPEN WHEN LOCKED AND WHILE THE VEHICLE IS IN MOTION. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205225October 9, 2007
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE HAVING THE TIRES ROTATED. THE MECHANIC WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE COMPUTER MALFUNCTIONED. THE DEALER REPLACED THE COMPUTER, BUT THE VEHICLE WOULD NOT START. IN ADDITION, THE FUEL SYSTEM DAMAGED THREE CATALYTIC CONVERTERS. THE DEALER TOOK THE ENGINE APART AND PUT IT BACK TOGETHER, HOWEVER THE VEHICLE WOULD NOT START. THE CURRENT AND FAILURE MILEAGES WERE 64,000. UPDATED 11/06/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204824October 4, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE REAR DRIVER SIDE SLIDING DOOR CLOSES BY ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. INITIALLY, THE CONTACT WAS INFORMED THAT NOTHING WAS WRONG WITH THE SLIDING DOOR. NEXT, SHE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. SHE WAS THEN INFORMED THAT THE DOOR BAR WAS BENT. THE DEALER REPAIRED THE DOOR, BUT IT NEVER WORKED PROPERLY. OCCASIONALLY, THE DOOR WOULD NOT CLOSE AT ALL. WHILE ATTEMPTING TO CLOSE THE DOOR, IT WOULD DROP TO THE GROUND AND RECEIVED SCRATCHES AND DENTS. SHE HAS BEEN MANUALLY CLOSING THE DOOR BECAUSE IT WOULD NOT CLOSE WITH THE REMOTE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 20,000. UPDATED01/02/08*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200079August 19, 2007
TIRES
NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. I HAVE FOUND NOKIAN A FINISH TIRE THAT IS SOLD IN THE USA ALSO PRODUCES THIS SIZE TIRE. THE PRICE IS THE SAME BUT THE TIRE IS A MUCH BETTER QUALITY. I'LL NEVER PURCHASE ANOTHER NISSAN OR GOODYEAR PRODUCT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199978August 17, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOORS ON BOTH SIDES OF 2004 NISSAN QUEST HAVE AT TIMES [5], FAILED TO STAY OPEN,AND ATTEMPTED TO CRUSH PERSONS IN DOOR AREA. THERE IS APPARENTLY NO SAFETY FEATURE BUILT INTO SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10197902July 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(3RD TIME WE HAVE COMPLAINED AND HASN'T BEEN FIXED YET(NISSAN DOES NOT KNOW WHY IT IS HAPPENING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197579July 26, 2007
AIR BAGS
MY 2004 NISSAN QUEST PASSENGER AIRBAG SENSOR LIGHT OCCASIONALLY COMES ON, SIGNALING THAT IT WILL NOT DEPLOY, WHILE MY WIFE IS SEATED IN IT. SHE WEIGHS 120 POUNDS. THOUGH THE SENSOR IS SUPPOSEDLY WORKING CORRECTLY - I WOULD DESCRIBE THIS AS A DESIGN FLAW. THE SENSOR USUALLY RECOGNIZES HER IN THE SEAT, BUT IF SHE SITS OFF TO THE SIDE, CROSS-LEGGED OR WITH A FOOT PROPPED UP, IT DOES NOT WORK. NISSAN USA AND OUR DEALER SAY EVERYTHING IS FINE AND WILL NOT ADJUST ANYTHING OR ALLOW THE AIRBAG TO ALWAYS DEPLOY. I ADVISED THEM OF MY WIFE'S WEIGHT AND SIZE - AND THEY SAY THE SEAT AND AIRBAG ARE FINE. A PASSENGER OF THIS WEIGHT SHOULD ALWAYS HAVE AN AIRBAG DEPLOY, REGARDLESS OF FOOT POSITION, IF THE CAR IS FLIPPING OVER OR WHETHER ONE'S BODY IS CENTRALLY LOCATED OVER THE SEAT. NISSAN DISAGREES. "PASSENGER WASN'T SITTING CORRECTLY: R.I.P. -NISSAN". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195950July 10, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A TIE DOWN STRAP AND BOTH FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO CRASH OR ANY TYPE OF IMPACT INVOLVED. THE DRIVER SUSTAINED MINOR BURNS ON HER LEFT WRIST AND BICEP ALONG WITH BRUISES ON HER HIP. THE FRONT SEAT PASSENGER SUSTAINED MINOR BURNS, CUTS, AND SCRATCHES ON HER CHEST. AS OF JULY 10, 2007, THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 37,500.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10193800June 20, 2007
STRUCTURE:BODY:DOOR
2004 NISSAN QUEST SL VAN, PASSENGER SIDE POWER DOOR, CLOSING ON ITS OWN AND FAILING TO SENSE AN OBSTRUCTION (IN THIS CASE, MY CHILD). MY WIFE HAD TO PHYSICALLY THROW HERSELF AGAINST THE DOOR TO STOP IT FROM CRUSHING OUR SON. THE DEALERSHIP HAS REFUSED TO PICK UP THE VEHICLE AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192246June 1, 2007
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SEATS:MID/REAR ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES AND THE DEALER CHANGED THE SENSORS AND READJUSTED THE DOORS. THE DOOR CONTINUES TO NOT WORK PROPERLY. THE VEHICLE IS PART OF RECALL # 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 42,000. THE CONSUMER STATED BATTERY WEAK, DEALER REPLACED BATTERY. THE CONSUMER STATED SLOW LEAK IN TIRES, THE DEALER REPLACED ALL FOUR TIRES. THE DEALER STATED THERE WAS A RECALL ON 2ND ROW SEAT, DEALER STATED PARTS ARE ON SPECIAL ORDER. THE CONSUMER PROVIDED A COPY OF VEHICLE REPAIRS. THE WIPER BLADES WERE REPLACED. UPDATED 07/10/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191087May 17, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL, THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOP THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191132May 17, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOPPED THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED A HORRIBLE ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190790May 15, 2007
SEAT BELTS:FRONT, AIR BAGS:FRONTAL
I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188683April 24, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY MAIN GROUND WIRE IS STRAPPED SUPPORTED TO FRAME THEN GROUNDED AT BOLT IN TRANSMISSION. GROUND WIRE BREAKAGE OCCURRED AT TRANSMISSION GROUNDING POINT DUE TO OSCILLATION OF STIFF GROUND WIRE BEING OSCILLATED UP AND DOWN BY TRANSMISSION MOVEMENT RELATIVE TO VEHICLE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186386March 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE BEEN COMPLAINING ABOUT TRANSMISSION PROBLEMS SINCE ABOUT 23000 MILES. THE MOST RECENT INCIDENT OCCURRED ON 15-17 MAR 2007. ON ARCH 15 MY WIFE WAS DRIVING AT HIGHWAY SPEEDS AND SHE TURNED FROM ONE ROAD ON TO ANOTHER AND HEARD A CLUNG. AS SHE DROVE ON SHE FELT THE ENGINE WAS WORKING HARD AND HEARD LOUD UNUSUAL NOISES. LOOKING DOWN, SHE SAW THAT THE AUTOMATIC TRANSMISSION GEAR SHIFT HAD MOVED FROM DRIVE TO LOW WITHOUT HUMAN HELP. OVER THE NEXT TWO DAYS THE TRANSMISSION WAS SLUGGISH, AND WAS REPORTED IN PERSON TO THE DEALER THAT SATURDAY ON MARCH 17. I ASKED A REPRESENTATIVE TO COME AND DRIVE THE VAN ON THE SPOT TO EXPERIENCE THE SLUGGISHNESS, THE REPRESENTATIVE DECLINED. THE TRANSMISSION REMAINED SLUGGISH THROUGHOUT THE WEEKEND, UNTIL I TOOK IT IN FOR INSPECTION ON MARCH 19. DURING MARCH 19 & 20 THE TECHNICIANS COULD NOT FIND ANYTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184668March 9, 2007
PARKING BRAKE
I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, IT WAS MOVING TOO FAST. THE VAN DRAGGED ME INTO THE STREET, SLAMMED ME INTO THE ASPHALT AND DRUG MY ACROSS THE ROAD. THE NEIGHBORS MAIL BOX WHICH WAS CEMENTED INTO THE GROUND STOPPED THE VAN...AFTER IT WAS RIPPED FROM THE GROUND. I SUFFERED CONTUSIONS AND SCRAPES ALONG THE RIGHT SIDE OF MY FACE AND SHOULDER FROM THE ROAD AND CONTUSIONS AND SCRAPES TO MY LEFT RIBS, HIP AND THIGH. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10183810February 28, 2007
SEATS:MID/REAR ASSEMBLY, UNKNOWN OR OTHER
TL*- THE CONTACT OWNS A 2004 NISSAN QUEST WITH AN ODOMETER READING OF 38,000 MILES. THE CONTACT STATED THAT THE CONTROLS ON THE INSTRUMENT PANEL WERE UNSAFE BECAUSE THEY WERE HARD TO USE WHILE DRIVING. WHEN THE CONTACT WOULD TRY TO USE THE DEFROSTER IT WAS DIFFICULT BECAUSE OF THE LOCATION ON THE DASHBOARD AND CAUSED A DISTRACTION WHILE DRIVING. SHE HAD TO ROLL DOWN THE WINDOWS UNTIL SHE CAME TO A STOP TO TURN ON THE DEFROSTER. ALSO, THE SPEEDOMETER WHICH WAS LOCATED ON THE CENTER OF THE DASHBOARD MADE IT DIFFICULT TO SEE. THE DRIVER STATED THAT THE ONLY THING THAT WAS LOCATED IN THE DASHBOARD WITH ALL THE CONTROLS IN THE CENTER WAS A STORAGE COMPARTMENT WHICH WAS A DANGEROUS DESIGN FLAW. NISSAN HAS SINCE FIXED THE PROBLEM WITH THE NEWER MODELS. THE CONTACT FELT THAT THE RECALL SOLUTION FOR THE MIDDLE SEAT LATCH WAS A BAD SOLUTION BECAUSE THEY ONLY USED FOUR PLASTIC PEGS AND A PIECE OF CLOTH. THE CURRENT MILEAGE WAS 38,000.*AK THE CONSUMER FEELS THAT THE OLDER DESIGNS SHE BE RECALLED BECAUSE IT IS TOO DIFFICULT TO OPERATE SAFELY WHILE DRIVING. UPDATE 4/25/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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