Nissan Pathfinder Complaints (2013)

891 consumer complaints on file.

#11386930January 7, 2021
POWER TRAIN
MY WARRANTY ENDED AT 80,000 AND MY TRANSMISSION WENT OUT ON ME AT 83,000. WARRANTY ENDED JULY 2020 BUT I WAS NOT NOTIFIED OF SUCH INFORMATION. I HAVE PURCHASED TWO VEHICLES FROM NISSAN AND I WILL NOT PURCHASE ANOTHER ONE DUE TO THIS MATTER. B/C NISSAN WILL NOT COVER IT AND WANTS $6,500 TO REPLACE IT WITH A USE TRANSMISSION. THEY HAVE LOST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376364November 25, 2020
AIR BAGS
THE LIGHT INDICATING THE PASSENGER AIRBAG WAS DISABLED CAME ON ONE DAY AND NEVER WENT OFF, INDICATING THE PASSENGER AIRBAG WAS NEVER ENABLED, EVEN IF AN ADULT WAS SITTING IN THE FRONT PASSENGER SEAT. FIRST TIME TO THE DEALERSHIP FOR THIS ISSUE, THEY "CLEARED THE CODES" AND TOLD ME TO COME BACK IF IT HAPPENED AGAIN. IT HAPPENED AGAIN IMMEDIATELY UPON STARTING THE VEHICLE TO DEPART FROM THE DEALERSHIP. SECOND VISIT TO THE DEALERSHIP HAD ME REPLACE THE AIRBAG CONTROL MODULE/DIAGNOSIS UNIT (TO THE TUNE OF OVER $1,100 TOTAL PARTS/LABOR/TAX) BECAUSE THE LIGHT WOULD NOT GO OFF EVEN WHEN RESET, AND IT WAS NOT "THROWING ANY CODES." I WAS TOLD SOMETHING ELSE COULD STILL BE WRONG, BUT WITH THIS UNIT REPLACED, IT WOULD PROVIDE THE "CODES" FOR WHATEVER ELSE MAY REQUIRE REPAIR. HOWEVER, ONCE THIS PART WAS REPLACED, THE PROBLEM PERSISTED. DEALERSHIP THEN SAID THE "NEXT STEP" IS TO REPLACE 2 AIRBAG SENSORS AND ANOTHER RELATED UNIT (ANOTHER ~$600). IF THE LIGHT IS STILL ON AFTER THAT, THEY JUST KEEP GOING DOWN THE LIST OF AIRBAG SYSTEM PARTS TO REPLACE UNTIL THEY FINALLY FIX THE ISSUE. BASICALLY, NO ONE KNOWS WHAT'S REALLY WRONG, SO WE'LL JUST KEEP REPLACING PARTS THAT PROBABLY DON'T ACTUALLY NEED TO BE REPLACED UNTIL WE FINALLY REACH THE ONE THAT DOES. APPARENTLY, THIS IS HOW NISSAN REPAIRS THEIR AIRBAG SYSTEMS (WHICH A QUICK ONLINE SEARCH INDICATES THEY HAVE PLENTY OF ISSUES WITH). THE AIRBAG DIAGNOSIS UNIT CLEARLY DOESN'T ACTUALLY "DIAGNOSE" ANYTHING. MEANWHILE, I AM AT THEIR MERCY BECAUSE AN AIRBAG ISSUE IS CAUSE FOR STATE INSPECTION FAILURE AND IS OBVIOUSLY A MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375681November 21, 2020
ENGINE
THE TRANSMISSION DOES NOT RESPOND WHEN I ACCELERATE IT AND IT DOES NOT PASS THE GEAR CHANGES, WHEN IT GOES OVER 40 MILES PER HOUR AND I STEP ON THE ACCELERATOR SO THAT IT INCREASES SPEED IT DOES NOT AND DOES NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375432November 19, 2020
SERVICE BRAKES
BRAKE LIGHTS STAYING ON EVEN WHEN BRAKE PEDAL NOT DEPRESSED AND ALSO CAUSING CAR TO NOT ACCELERATE SOMETIMES AND CAUSING THE SHIFT INTERLOCK TO NOT AUTOMATICALLY WORK TO BE ABLE TO SHIFT OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375041November 17, 2020
ENGINE
THERE IS A PROBLEM WITH THE CVT AUTOMATIC TRANSMISSION. I REPORTED THE PROBLEM WHEN I FIRST BOUGHT THE CAR FROM CARMAX AND WAS SENT TO NISSAN FOR A RESET. NO ISSUE WAS FOUND AT THAT TIME. THE CAR IS SHUTTERING AND STALLING OUT WHILE I AM DRIVING FULL SPEED. THIS HAS HAPPENED ON THE INTERSTATE/FREEWAY AS WELL AS OTHER BUSY ROADS LEAVING MYSELF AND MY CHILD STRANDED AND IN NEAR ACCIDENTS. NISSAN REFUSES TO HELP WITH THIS PART. IT SHOULD 100% BE A RECALL. INSTEAD, NISSAN ISSUED AN EXTENDED WARRANTY THAT I WAS NOT NOTIFIED ABOUT AND EXPIRED TWO WEEKS, JULY 31, 2020 BEFORE I CONTACTED NISSAN WITH THE WORSENING ISSUE. THEY WOULD NOT HONOR THE EXTENDED WARRANTY BECAUSE MY CAR HAD 98,000 MILES INSTEAD OF 80,000/ I HAVE ONLY HAD THE CAR FOUR YEARS, I AM FINANCIALLY STRUGGLING BECAUSE OF THE PANDEMIC, AND MAKING PAYMENTS ON A CAR THAT I CANNOT DRIVE. THERE ARE HUNDREDS OF COMPLAINTS ABOUT NISSAN'S FAULTY CVT TRANSMISSIONS. PLEASE HELP!!!!! THIS STARTED AGAIN TWO WEEKS INTO AUGUST WHEN I INITIALLY CONTACTED NISSAN. THERE HAS ALWAYS BEEN AN UNDIAGNOSED TRANSMISSION ISSUE. THESE SHOULD BE REPLACED AS RECALLS OR DEEMED LEMONS. I BOUGHT THE VEHICLE NOVEMBER OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374195November 11, 2020
UNKNOWN OR OTHER
WHEN ACCELERATING THE CAR IT SHUDDERS AND SHAKES UNTIL AROUND 50 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366200October 24, 2020
STRUCTURE:BODY
LAI T ON MY HOOD IS PEELING OFF AND IM GETTI G NO HELP FROM NKSSAN. I WAS TOLD BY A BODY SHOP TO TAKE IT IN BECAUSE I DIDN'T HAVE IT LO G AND ITS A NISSAN ISSUE. I TRIED TO USE TOUCH UP PAINT BUT ITS STILL PEELING ALONG THE FEONT OF THE HOOD I HAVE ATTACHED PICTURES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363207October 7, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE LOSES ACCELERATION WHEN DRIVING, AND EVEN WITH FULL GAS PEDAL DOESN'T PICKUP SPEED. THIS IS VERY UNSAFE WHEN DRIVING AND PRONE TO CAUSING ACCIDENT OR DEATH RISK. THE DEALER COULDN'T TRACE THE ISSUE AFTER PERFORMING STANDARD DIAGNOSTICS. THIS ISSUE IS HAPPENING VERY FREQUENTLY, WITH NO REMEDIATION OR RESOLUTION BY DEALERS. THIS SAME VEHICLE HAS BRAKELIGHT ISSUES. THE BRAKELIGHTS STAY EVEN THOUGH NO BRAKES ARE IN USE AND/OR VEHICLE IS PARKED. THE BRAKE AND ACCELERATION HAS TO BE PRESSED FRUSTRATING NUMBER OF TIMES BEFORE THEY TURN-OFF. THIS ISSUE MAY POTENTIALLY CAUSE ON-ROAD ACCIDENT RISK OR DRAIN THE BATTERY. THERE IS NO ERROR MESSAGE NOR DIAGNOSTIC DISPLAYED IN TEH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361970September 30, 2020
AIR BAGS
THROUGH INTERNET SEARCH SOME 2013-2017 NISSAN PATHFINDERS PASSENGER AIRBAGS HAVE A RECALL ISSUED. AFTER CONTACTING NISSAN MOTOR CORP. IT WAS EXPLAINED RECALLS ARE VIN SPECIFIC. I REQUESTED AN EXPLANATION OF THE PROCESS NISSAN USES TO DETERMINE WHAT VIN APPLY, WHAT DEPARTMENT WOULD BE ABLE TO EXPLAIN, WHY WOULD THE DEALER NEED TO ANSWER THE WHY AND HOW'S NISSAN DETERMINES WHAT VIN APPLY. THE NISSAN REP IN SHORT EXPLAINED, HE DIDN'T HAVE ANY ANSWERS. THE DEALER THAT SOLD ME THE VEHICLE HAS EXCEPTIONAL SERVICE. THIS MATTER SHOULD IN NO WAY REFLECT ON THE DEALER. NISSAN AS A THREE STEP REPAIR PLAN FOR THE PASSENGER SIDE AIRBAG IF THE VIN WASN'T LISTED ON THE RECALL. IT IS MY UNDERSTANDING THE REPAIR CAN COST UP TO $2500.00-$3000.00. IT APPEARS THE AIRBAG ISSUE MUST HAVE BEEN MISSED ON MY VIN. BASED ON NISSAN PASSENGER SIDE AIRBAG REPAIR BULLETIN IT CAN TAKE UP TO 3 TRIPS WITH THE COST INCREASING EACH TIME. IN MY OPINION, IF SOME 2013-2017 PATHFINDER PASSENGER AIRBAGS ARE RECALLED THERE MUST BE AN ISSUE. WITH THAT SAID, ANYONE WHO'S VIN WASN'T ORIGINALLY LISTED SHOULD BE ABLE TO HAVE THE PASSENGER SIDE AIRBAG REPAIRED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361751September 29, 2020
AIR BAGS
AIRBAG LIGHT FLASHING PASSENGER SEAT WITH OR WITHOUT SOMEONE SITTING IN THE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360124September 20, 2020
POWER TRAIN
UNDER LIGHT ACCELERATION THE TRANSMISSION SHUDDERS TILL IT GETS TO 40. HAPPENS AT EVERY LIGHT. HAVE TO KEEP PUSHING THE PEDAL TO TRY TO AVOID IT. AT OTHER TIMES IT STILL SHUDDERS ANYWAYS. SOMETIMES WHEN PUT IN D OR R IT WON'T RESPOND TO PEDAL AND WILL BASICALLY COAST IF AT AN ANGLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354276September 10, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE BRAKING DISTANCE WAS EXTENDED. WHILE THE VEHICLE WAS COMING TO A STOP OR WHILE IDLE, THE VEHICLE WOULD CONTINUE TO INCH FORWARD. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL, THE PEDAL FAILED TO RETURN TO THE CORRECT POSITION. THE CONTACT CONTACTED A CERTIFIED MECHANIC WHO REPLACED THE BRAKE MASTER CYLINDER HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353724September 8, 2020
STRUCTURE:BODY
THIS HAPPENED TO ME YESTERDAY 09/07/2020 ON MY 2013 NISSAN PATHFINDER. I WAS DRIVING ABOUT 45 MILES AN HOUR ON A RURAL EMPTY ROAD WHEN THE SUNROOF MADE A POP SOUND AND EXPLODED. I LOOKED IN MY REAR VIEW MIRROR AND SAW A LARGE SHEET OF GLASS HIT THE ROAD AND DISINTEGRATE. WHEN I OPENED THE COVER FOR THE SUNROOF MOST OF THE GLASS WAS GONE. THE PIECES AROUND THE FRAME THAT REMAINED WERE SHATTERED. DOES ANYONE KNOW HOW TO JOIN A CLASS ACTION LAWSUIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352480September 1, 2020
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
HOOD FLUTTERS GOING DOWN THE HIGHWAY. HAS BEEN PREVIOUSLY ADJUSTED UNDER SAFETY RECALL. NOT REPAIRED COMPLETELY BY DEALERSHIP. CVT TRANSMISSION JUDDER. HAS BEEN REPROGRAMMED BY DEALERSHIP, DID NOT REPAIR PROBLEM. BANDS NOW SLIPPING AND OUT OF MILEAGE WARRANTY. OCCUPANT SENSOR FOR AIRBAG PREVIOUSLY REPAIRED BY DEALERSHIP. STILL DOES NOT WORK. REPLACED CUSHION. STILL NOT REPAIRED. DEALERSHIP REFUSES TO REPAIR. LIFTGATE SCRATCHES ROOF WHEN OPENING. DEALERSHIP SAID THE LIFTGATE HAS A CODE. BRANDON NISSAN IN BRANDON FLORIDA. WILL NOT REPAIR ANY OF THE TECHNICAL SERVICE BULLETINS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349105August 13, 2020
STRUCTURE:BODY
WHILE DRIVING DOWN A ROAD, THE HOOD FLEW UP AND HIT THE WINDSHIELD. I COULD NOT SEE IN FRONT OF ME AT ALL. THE HOOD RIPPED THROUGH THE FENDERS BY THE WINDSHIELD. I WAS DRIVING APPROX. 35 MILES PER HOUR AT THE TIME THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348432August 10, 2020
UNKNOWN OR OTHER
BOTH SUN VISORS BROKE APPROXIMATELY 3 AFTER PURCHASING THE VEHICLE. OVER TIME THE VISORS HAVE DROPPED DOWN INTO THE DRIVERS LINE OF VISION. IT IS DISTRACTING AND PREVENTS FULL RANGE OF VISION. I AM AFRAID IT IS GOING TOO CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337266July 2, 2020
VISIBILITY/WIPER
THE SUNVISOR/SHADE ON BOTH THE PASSENGER SIDE AND THE DRIVER SIDE IS NOT STAYING IN PLACE. IT IS BLOCKING THE VIEW. UPON CALLING NISSAN THEY CLAIMED THAT THERE ARE NO RECALLS AND HAVE TO ONLY INFORM NHTSA TO TAKE SPECIFIC ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327538June 6, 2020
UNKNOWN OR OTHER
MY CAR WAS ON A CITY STREET, WHEN I STOPPED BY MY MAILBOX, AND COULDN'T SHIFT INTO GEAR, BECAUSE IT WAS STUCK IN PARK. I WENT ON THE INTERNET TO FIND OUT HOW TO TEMPORARILY GET IT OUT OF PARK, SO I COULD DRIVE MY CAR TO THE NISSAN REPAIR SHOP.THE WHOLE SHIFT ASSEMBLY WAS CHANGED FOR $900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327440June 5, 2020
STRUCTURE:BODY
THE BOLT AND ARM THAT OPEN THE REAR LIFTGATE ON MY 2013 PATHFINDER RUSTED FROM THE INSIDE OUT. ONLY WARNING SIGN WAS ONCE LIFTED, IT AUTOMATICALLY CLOSED. THIS HAPPENED 5 TIMES. THE PISTON SNAPPED AND BROKE AWAY AND BLOCKED THE LIFT GATE FROM CLOSING. SECURING THE LIFT WAS CHALLENGING! ONLY WAY TO OPEN IS MANUALLY LIFTING IT AND HOLDING AND PROPPING IT OPEN. I CONTACTED THE DEALERSHIP ABOUT GETTING IT FIXED OR CHANGING FROM POWER TO A MANUAL LIFT. I NEED TO REPLACE BOTH SHOCKS AS WELL AS THE OPERATING SYSTEM EST $1400 BEFORE LABOR. OBVIOUSLY THERE IS AN ISSUE SINCE NISSAN HAS COMPLETELY CHANGED HOW THE DOOR OPENS AND CLOSES! NISSAN ISSUED A RECALL ON THE ROGUE FOR THAT SAME ISSUE WITH THE TAILGATE. . . . . I'M SURE THE PISTONS FROM THE ROGUE THAT WERE RECALLED ARE INCREDIBLY SIMILAR TO THE ONES IN THE PATHFINDER. WITH COVID AND CURBSIDE PICKUP, FOLKS HAVE TO PUT ITEMS IN VIA THE WINDOWS - VERY CHALLENGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327443June 5, 2020
POWER TRAIN
INFERIOR DIFFERENTIAL/TRANSFER CASE OF THE 4WD - THERE IS A KNOCKING NOISE WHEN TURNING EITHER DIRECTION WHEN IN 2WD - 4WD NO LONGER FUNCTIONS. SUBSTANDARD FOR THEM TO USE A CAR DIFFERENTIAL IN A TRUCK THAT IS HEAVIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Pathfinder