Nissan Pathfinder Complaints (2022)

137 consumer complaints on file.

#11517889April 19, 2023
SERVICE BRAKES
The contact owns a 2022 Nissan Pathfinder. The contact stated that while having routine maintenance completed at the local dealer, she was informed that the rear brake pads had worn down prematurely. The vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and declined the claim. The manufacturer provided no additional assistance. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511171March 10, 2023
POWER TRAIN
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving 75 MPH, the vehicle inadvertently decelerated to 30 MPH. Additionally, the transmission intermittently failed to shift to reverse and inadvertently to park(P) while driving at slow speeds. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer replaced the brakes and the front and rear bumper sensors; however, the failure recurred. The manufacturer was made aware of the failure. The contact filed a Lemon Law claim. The failure mileage was approximately 15,686.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508104February 19, 2023
UNKNOWN OR OTHER
I was stopped at an intersection red light. One vehicle was in front of me. I had the Auto Hold activated. After stopping, I removed my foot from the brake pedal. The light was still red when my vehicle suddenly lunged forward (I did NOT put my foot on the gas pedal) and hit the vehicle in front of me. Fortunately, it was a truck with a hitch on the rear. There was no damage to the other vehicle, but the hitch went into the lower grill of my vehicle, causing damage to the grill and to the sensor located behind the grill. I reported the incident to Nissan and they sent a rep to run diagnostic tests on my vehicle. I requested a copy of the report and am NOT at all satisfied with what I received or was told. The person that I have been in touch with about this has not been willing to proceed with any further explanation of the report. Her name is [XXX] and the case is #[XXX]. I am concerned that this incident is a safety hazard. Please let me know what step(s) I can proceed with now. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501755January 14, 2023
SEATS
The drivers and passenger seats in front are extremely low and can barely see over dash. Drivers side is at its highest with controls. Passenger seat does not adjust. Seems that it is a safety issue if in accident. Head would hit dash. These seats should be raised up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497735December 16, 2022
SEATS
Passenger seat is extremly low, anyone under 5 ft 2 will smash into dashboard in a wreck. Called Nissan and also noted hundreds of complaints online. They changed the seat in the 2023 model to fix the issue, but are ignoring the 2022's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492018November 2, 2022
SUSPENSION, WHEELS
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490383October 22, 2022
FUEL/PROPULSION SYSTEM
Fuel sending unit bad straight from the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488439October 7, 2022
LANE DEPARTURE: ASSIST
Using Intelligent Cruise Control (ICC), and when entering a highway curve, the lane keeping assistance did not kick in. Car began to swerve out of lane. My hands were on the steering wheel and I was able to maintain control of the vehicle, but had there been cars or trucks in either right or left lanes (I was in the middle lane), there could have been a major accident and/or loss of life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487935October 5, 2022
FUEL/PROPULSION SYSTEM
Fuel door does not lock. It does not lock when the car is locked by security system, and it does not lock when car is in motion. Car does not have to be turned off at gas station to unlock fuel door. There is no mechanism to keep the fuel door locked. There is no gas cap to cover nozzle entry point so at any point, gas tank can be tampered with. Fuel door pops open in car washes and water can enter the fuel tank. VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487934October 5, 2022
SEATS
Passenger seat is too low/not equal to driver’s seat. Driver’s seat has 10-way functions including raising the seat up and down. Passenger seat does not. My wife can’t see over the hood clearly and there may be an accident where she might hit the dashboard or the airbags might injure her when triggered because the seat is too low. In fact, she sits on a separate seat cushion which is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486841September 28, 2022
SEATS
I own a 2022 Nissan Pathfinder Platinum. Front passenger seat is so poorly designed for people at or under 5'2". This seat should have designed just like the driver side seat, meaning it should also move up and down. My wife almost hit her fore ahead few times. She stopped sitting in the front seat because of the low seat position. i also heard from other people. I called the Nissan dealer but unsuccessful to make them listen to this issue. NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485069September 18, 2022
UNKNOWN OR OTHER
The sunroof is leaking water. There has been no accidents or damage to the car. I previously took the car to fix the problem on 08/29/2022 Auto Nation Nissan Miami. They told me they had 6 pathfinders with the same problem for the same make and model and year. A few days later they told me they fixed the problem, however this is not the case as there is still a leak in the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482542September 2, 2022
POWER TRAIN
On 6/16/2022 our vehicle did not allow me to pull my boat and trailer up a gravel road hill leaving our RV Park at 31733 Aqua Vita Road, Gravois Mills, MO 65037. a)Front wheels started slipping but the rear wheels never engaged. b)Either the brakes were applied or engine power was derated despite application of the throttle. c)I didn't just continue to slip the front wheels but kept stopping, adjusting the traction selector and then try again until a warning pulled up "AWD Overheat, Stop Vehicle". At least twice during throttle application there was unanticipated rollback of the vehicle. a)This sudden rollback surprised me and by the time I could react, the vehicle rolled back several feet, sliding in the gravel back down the hill. b)This rollback was partially uncontrolled and caused the trailer to back at an angle down the hill. c)The trailer backed into a tree just off the road keeping the trailer, boat, vehicle and 5 occupants from rolling off the side of the road d)If not for the tree there would have been great personal property damage, physical harm to the occupants, possibly even death.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482160August 31, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
While driving the vehicle automatically applied brakes even though there was nothing in front of me. There was a car in left lane but nothing in front. No crash this time but close to being rear ended. Also backing up i took my eyes off camera to look in mirror, there was a car behind me & BAM we collided. Not warning beep, no applying brakes when it should have.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477481August 3, 2022
POWER TRAIN
Was merging onto an Interstate. Pressed the gas pedal to accelerate and there was no acceleration. The engine rpm increased to about 4000 but the transmission felt like it went to neutral. Released gas pedal and pressed it again. Once again no acceleration and the rpm’s went to about 4000. It felt like the transmission tried to down-shift but went to neutral instead. On the third try, the transmission downshifted to a lower gear and the vehicle accelerated to highway speeds. This was an unsafe condition because there were cars coming at me at 75 to 80 mph and I was unable to accelerate. There were no warning lights, messages or prior instances to give me warning that this might happen. Vehicle has only about 2500 miles on it. I have not visited the dealer yet to have it inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474251July 16, 2022
ELECTRICAL SYSTEM, ENGINE
7/7/22. Per my wife - difficulty starting car. Sounded like battery was dead. It would click and try to start. Finally got it started, put into reverse, and felt some resistance like brake was on but it wasn’t. Put car in drive and it seemed okay. Had to wait for traffic at about roundabout and the car shifted into neutral. I was able to shift back into drive but the same thing happened at the next roundabout..one again, I put it into drive and went 13 miles with no problem. Had to cross a road and while waiting for traffic, the car shifted into neutral but this time the shifter locked up. It wouldn’t shift into drive or reverse so I had to call 911 (Nicollet County, MN for traffic control. I was afraid to shut it off because I had difficulty starting it. I eventually shut it off and that was the solution to the problem, Taken to dealer, could not discover reason for this There are numerous complaints online about this very issue. This is a very serious/dangerous issue. I can forward the info I sent to the dealer if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472991July 8, 2022
VISIBILITY/WIPER
The panoramic sunroof on our vehicle unexplainably shattered. We just purchased this vehicle less than 5 days prior to this occurring. It happened while it was parked in the drive way. Our vehicle is available for inspection, however it is at the dealership waiting a decision from Nissan engineering on whether or not they will cover the issue. The main safety risk is that this problem could have occurred while the vehicle was being operated and injured passangers. The problem of the sunroof being shattered has been confirmed by Nissan dealership. We are still waiting for their engineers to confirm whether or not they will cover the issue. There were no issues or warnings regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467885June 6, 2022
STEERING, LANE DEPARTURE: ASSIST
I was driving on I-24 in my 2022 Nissan Pathfinder. I was using cruise control and I’m sure I also had steering assist engaged. I do not believe the vehicle would have reacted as it did without that. I was in the left lane, and a vehicle began to enter my lane from my right. I made a quick, evasive move to the left. On the left shoulder was a guardrail, so I corrected slightly to the right. Then the vehicle took over and we were along for the ride. It immediately turned hard to the right across the lanes, then reversed back to the left, and then back to the right. I regained control in the right lane. Fortunately, other traffic held back and we did not hit any other vehicle. We also never left the roadway or crossed over into oncoming traffic. I’m an experienced driver, so I know my control inputs were not excessive. I probably did not brake, which would have disengaged cruise and steering assist. I was simply shifting sideways, with no obstructions in front, so I did not need to brake. Things happened quickly, but I’m pretty sure I instinctively steered against the un-commanded turns. The vehicle motions reminded me of the old videos of Jeeps being rollover tested with outriggers installed. I do not recall any skidding noises or whether any wheels actually left the road surface, but my passengers said they feared we would roll. Per the Owner’s Manual, a feature called Intelligent Lane Intervention is automatically turned on when the Steering Assist system is active. The warnings say, “When the I-LI system is operating, avoid excessive or sudden steering maneuvers. Otherwise, you could lose control of the vehicle.” I can confirm that. The section on Steering Assist does not include this warning and I do not see any reference to its activating Lane Intervention. In any case, evasive steering actions are sometimes required. The system may be a little too sensitive to normal corrections or perhaps should deactivate when steering exceeds a certain amount.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466534May 28, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Transmission cannot go into neutral unless the engine is running... but what if car runs out of gas and the engine cannot run? Car ran out of gas and transmission could not go into neutral to be pushed out of the road. Very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465259May 19, 2022
VEHICLE SPEED CONTROL
While on the highway, I accelerated to pass a vehicle and the gas pedal stuck down quickly accelerating the car to over 90mph. I used the brake to slow the car, tried to stomp on pedal and ultimately had to remove my left shoe and jam my left foot under the pedal to pull it back up. I have manufacturer installed mats positioned in the proper placing with photographs to prove the all weather mat was pushed as far forward as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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