Nissan Pathfinder Complaints (2013)

891 consumer complaints on file.

#10524309July 11, 2013
AIR BAGS
THE OCCUPANT CLASSIFICATION SYSTEM DEACTIVATED THE PASSENGER AIR BAG, AND ACTIVATED THE WARNING LIGHT, WITH A 200+ POUND PERSON SITTING IN THE PASSENGER SEAT, CENTERED IN THE SEAT AND UPRIGHT, AND SEATBELT ON, FOR OVER ONE HOUR. TOOK VIDEO SHOWING PERSON IN SEAT @ 55 MPH WITH LIGHT ON. DEALER AND NISSAN CUSTOMER SERVICE STATED THEY CAN NOT REPRODUCE THE PROBLEM, THEREFORE, THERE IS NOTHING TO FIX, EVEN AFTER SHOWING THE DEALER THE VIDEO OF THE DEFECTIVE PASSENGER AIRBAG WARNING LIGHT. REQUESTED CORPORATE TECHNICIAN TO EXAMINE CAR, DEALER HAS NOT PROVIDED THIS SERVICE TO DATE (3 WEEKS LATER). DUE TO THE RANDOM FAULT, WE CAN NOT TRUST THE AIRBAG SYSTEM TO WORK AS DESIGNED, AND AS REQUIRED BY THE NHTSA RULE FMVSS208. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524380July 11, 2013
AIR BAGS, POWER TRAIN
I HAVE BECOME AWARE OF TWO DIFFERENT ISSUES WITH MY 2013 PATHFINDER. FIRST, AND MOST IMPORTANT, IS AN ISSUE WITH THE PASSENGER AIRBAG. THE LIGHT THAT ILLUMINATES TO INFORM YOU IF THE PASSENGER AIRBAG IS ON OR OFF WILL COME ON OR OFF INTERMITTENTLY WITH THE SAME PERSON/OBJECT IN THE PASSENGER SEAT. THIS HAS OCCURRED ON 4 SEPARATE OCCASIONS. IT HAPPENED TWICE WITH MYSELF RIDING IN THE PASSENGER SEAT, ONCE WITH MY SON, AND ONCE WITH A BACKPACK. THE PASSENGER AIRBAG LIGHT WOULD BE OFF, INDICATING THE AIRBAG WAS ON, AND THEN AFTER SEVERAL MILES THE LIGHT WOULD COME ON. OR THE LIGHT WOULD BE ON AND AFTER SEVERAL MILES IT WOULD GO OFF. THIS IS A SAFETY ISSUE AND COULD CAUSE DEATH IF IN AN ACCIDENT! I TOOK THE VEHICLE TO MY LOCAL DEALERSHIP WHERE IT WAS PUT ON THE COMPUTER, WHICH SHOWED EVERYTHING WAS FINE. THEY ALSO DROVE THE VEHICLE 20 MILES TO SEE IF THEY COULD GET IT TO HAPPEN AND IT DID NOT. MINE WAS NOT ONE OF THE MODELS ON THE RECALL LIST FOR THIS VERY SAME ISSUE. THEY TOLD ME TO BRING IT BACK IF IT HAPPENS AGAIN, BUT I AM AFRAID TO DRIVE IT. WE ARE A FAMILY OF SEVEN, SO SOMEONE HAS TO SIT IN THE PASSENGER SEAT. THE SECOND ISSUE IS A SHUDDERING THAT OCCURS WHEN DECELERATING OR ACCELERATING AT LOWER SPEEDS. IT HAS HAPPENED SEVERAL TIMES CAUSING ME TO TAKE MY EYES OFF THE ROAD AND LOOK AT THE INSTRUMENT PANEL TO SEE IF SOMETHING IS WRONG. THE VEHICLE IS SLUGGISH WHEN THIS HAPPENS. I AM WORRIED THAT IT WILL HAPPEN TURNING INTO TRAFFIC AND CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523621July 8, 2013
POWER TRAIN
AS YOU DECELERATE FROM 50 -55 MPH AND SLOW DOWN TO 40 MPH, THE VEHICLE BEGINS TO "SHUDDER", SIMILAR TO DRIVING OVER RUMBLE STRIPS THAT ARE TYPICALLY FOUND ALONG HIGHWAYS THAT ALERT DRIVERS THAT THEY ARE MOVING ONTO THE SHOULDER. AFTER 4-5 SECONDS, THE SHUDDER STOPS AND THE VEHICLE DRIVES NORMALLY. READING ON THE INTERNET, THIS APPEARS TO BE OCCURRING WITH A NUMBER OF VEHICLES AND MAY RESULT IN TRANSMISSION FAILURE OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523052July 3, 2013
STRUCTURE:BODY:HOOD
WHEN DRIVING AT A HIGHER SPEED, THE HOOD OF THE CAR VIBRATES SIGNIFICANTLY. IT FEELS LIKE THE HOOD MAY FLIP UP AT ANY TIME. DOUBLE-CHECKED TO BE SURE THE HOOD WAS LOCKED AND IT WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522849July 2, 2013
POWER TRAIN
TRANSMISSION SHUDDER AND LOOSING POWER FOR A BRIEF MOMENT ON ACCELERATING AROUND 20-30 MPH. IT FEELS AS IF DRIVING ON ROUGH SURFACE. IT IS PROGRESSIVELY GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522735July 1, 2013
POWER TRAIN
WE PURCHASED VEHICLE WITH 9 MILES ON ODOMETER. AFTER DRIVING FROM BILLINGS MT TO RIVERTON WY, APPROXIMATELY 4 HOURS, WE NOTICED WHAT WE THOUGHT WAS A SLIGHT SHUTTER, VEHICLE FAILED TO ACCELERATE. NOW, WHEN THE VEHICLE REACHED APPROXIMATELY 800 MILES, IT NOW HAS 1100 MILES, THE VEHICLE HAS DONE THIS APPROXIMATELY 20 TIMES. THE PROBLEM IS PROGRESSIVELY GETTING WORSE AND MORE FREQUENT, AND HAVING TWO KIDS, A 8 YEAR OLD AND 6 MONTH OLD, WE ARE KINDA SCARED TO DRIVE THE VEHICLE. THE COMPUTER SCREEN ALSO SHOWN 3 TIMES, HAS SAID, KEY FAILED TO SYNC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522486June 30, 2013
SERVICE BRAKES, AIR BAGS
BRAKES FAILED CAUSING ACCIDENT. RECALL RECEIVED 2 HOURS LATER. NISSAN SAYS PARTS WERE REPLACED BUT DID NOT CAUSE THE ACCIDENT. WHY SHOULD I BELIEVE THEM? *TR THE CONSUMER STATED HE WAS ATTEMPTING TO PARK IN THE DRIVEWAY WHEN THE BRAKES FAILED. HE TRIED TO STAND ON THE BRAKES AS WELL AS STOMPED THE PEDAL WITH ONE FOOT, BUT TO NO AVAIL. THE VEHICLE CONTINUED UP THE DRIVEWAY HITTING HIS GARAGE DOOR AND THE SIDE OF HIS HOUSE. THE GARAGE DOOR CRUMBLED AND HIS OTHER VEHICLE, PUSHING IT INTO THE INNER PORTION OF THE GARAGE HITTING IT SEVERAL TIMES. ALSO PRIOR TO THE ACCIDENT, THE PASSENGER AIR BAG LIGHT ILLUMINATED THROUGHOUT THE ENTIRE DRIVE. THE CONSUMER STATED A RECALL WAS ISSUED FOR THE AIR BAG, BUT HE WAS NEVER NOTIFIED. ALSO, THE AIR BAGS FAILED TO DEPLOY WHEN HE HIT THE GARAGE DOOR. UPDATED 09/11/13
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10522334June 28, 2013
POWER TRAIN
TRANSMISSION SHUDDER ON ACCELERATING 18 TO 20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522111June 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HONDA PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED JERKED AND LOST ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED; WHICH LOCATED THE FAILURE AT THE TRANSMISSION. THE CONTACT DID NOT KNOW THE NAME OF PART THAT NEEDED TO BE REPLACED WITHIN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521907June 26, 2013
POWER TRAIN
WHEN I HAD MY NEW CAR FOR ONLY TWO WEEKS, WHILE DRIVING ON SIDE STREETS, I STARTED TO HEAR RUMBLING LIKE I WAS GOING OVER ROUGH ROAD OR A WARNING STRIP AT RANDOM TIMES WHEN I ACCELERATED. THEN IT ALSO HAPPENED WHEN I TRIED TO ACCELERATE ON THE PARKWAY. WHEN I CALLED THE DEALERSHIP, THEY STATED THAT THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. TOLD ME TO BRING THE CAR IN A WEEK LATER WHEN THEY HAD A LOANER CAR AVAILABLE. I TOOK IT ON JUNE12TH, AND THEY STILL STATED THEY DID NOT KNOW WHAT THE PROBLEM WAS. I STARTED TO RESEARCH AND FOUND OUT THAT THIS IS A COMMON TRANSMISSION PROBLEM IN THE 2013 PATHFINDERS.WHEN I TOLD THEM I KNEW THIS WAS A COMMON TRANSMISSION PROBLEM, THE DEALER IS STILL STATING THEY KNOW NOTHING ABOUT IT, BUT NOW WANT TO REPLACE MY TORQUE CONVERTER WHEN THEY GET THE PART THAT IS CURRENTLY NOT AVAILABLE. I CALLED NISSAN AND HAVE ASKED FOR A REFUND OF MY MONEY. I DO NOT WANT A BRAND NEW CAR WITH TRANSMISSION PROBLEMS! I CAN'T USE IT TO TOW MY BOAT AND AM AFRAID TO GO ANY LONG DISTANCES. THEY STILL HAVE NOT CALLED ME BACK. HOW CAN THEY CONTINUE TO SELL THIS CAR WHEN THERE ARE NATIONWIDE PROBLEMS WITH THIS TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521947June 26, 2013
AIR BAGS
WHEN MY WIFE WHO IS 5"4' AND WEIGHS 110 LBS IS IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG WARNING LIGHT COMES ON INDICATING THAT THE AIR BAG IS OFF AND WILL NOT DEPLOY IN AN ACCIDENT. THIS OCCURS INTERMITTENTLY. I HAVE TAKEN THE CAR TO THE DEALER THREE TIMES AND THEY TELL ME EVERYTHING IS IN SPEC.NISSAN ALSO TOLD ME THAT IT IS IN SPEC AND THEY CANNOT FIX THE PROBLEM. THEY TELL ME THAT THE SENSORS IN THE SEAT ARE TO THE EXTREME LEFT AND MY WIFE WILL HAVE TO SIT TO THE LEFT AND ERECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521745June 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE SHOOK WHILE SHIFTING GEARS ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521200June 22, 2013
POWER TRAIN, ENGINE
JUNE 23, 2013 - I PURCHASED MY 2013 NISSAN PATHFINDER IN MARCH. IT HAS HAD THE FOLLOWING PROBLEM SINCE I GOT IT. WHEN ACCELERATING FROM STOPPING, OR WHEN INCREASING SPEED WHEN TURNING, THE VEHICLE SPUTTERS. IT SOMETIMES VIBRATES AND ALSO FEELS LIKE I'M GOING OVER SOMETHING ROUGH. IT FEELS LIKE THE VEHICLE IS GOING TO SHUT COMPLETELY OFF WHEN IT DOES THIS. THIS PROBLEM HAS BEEN GOING ON NOW FOR 3 1/2 MONTHS.. I HAVE CONTACTED CONSUMER AFFAIRS BUT AS OF TODAY, NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. THE PROBLEM IS CONSISTENT EVERY TIME I DRIVE IT AND IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520645June 19, 2013
AIR BAGS
I BROUGHT THE CAR ON 6/14/13 TO GET THE FAULTY AIR BAG SENSOR DONE AT THE NISSAN DEALERSHIP ONLY TO WASTE OUR TIME SINCE THEY TOLD ME THAT "THERE WAS NO RECALL ON MY VIN AND THAT EVERYTHING WAS WORKING FINE." I EXPLAINED AGAIN THAT THE AIR BAG OFF LIGHT WOULD STAY ON WHEN KIDS OR MY WIFE WOULD SEAT ON IT. THEY SAID "IT IS A KNOWN GLITCH" BUT THAT EVERYTHING WORKS FINE AND "I SHOULD NOT WORRY ABOUT IT." I CONTACTED NISSAN IMMEDIATELY. I SPOKE TO NISSAN COSTUMER AFFAIRS "WESLEY" WHO SAID THAT WOULD LOOK INTO THIS TO GET THE ISSUE RESOLVED. HE ALSO STATED THAT HE WOULD CONTACT THE WHITE PLAINS DEALER. SOUNDED GREAT. HE CALL ME ON 6/17/13 TO TELL ME THAT INDEED THE DEALER "DID EVERYTHING, THEY WERE SUPPOSED TO DO" AND SINCE THERE WAS NO RECALL ON MY VIN - THAN EVERYTHING WAS OK. THIS IS HYSTERICAL. I HAD ACTUALLY RECEIVED AN EMAIL DIRECTLY FROM NISSAN USA ON 6/15/13 STATING THAT "A REVIEW OF OUR RECORDS INDICATES THAT THE VEHICLE WITH THE VEHICLE SERIAL NUMBER LISTED ABOVE IS INVOLVED IN THE RECALL AS FOLLOWS: OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSOR. PLEASE CONTACT YOUR NISSAN DEALERSHIP FOR AN APPOINTMENT TO HAVE THE RECALL REPAIRS PERFORMED ON YOUR VEHICLE. THESE REPAIRS ARE FREE OF CHARGE TO YOU." HE FIRST SOUNDED CONFUSED BUT THEN HE PROCEEDED TO EXPLAIN (AS THE DEALERSHIP) THAT "IF SOMEONE BETWEEN 90 AND 120 POUNDS SIT ON THE PASSENGER SIDE - THE LIGHT WEIGHT MIGHT NOT TRIGGER THE SENSOR." I ASKED HIM WHERE I WOULD BE ABLE TO FIND THIS TECHNICAL INFORMATION IN THE OWNER'S MANUAL. HE SAID THAT IT WOULD NOT BE THERE. AND WHAT ABOUT THE RECALL LETTER? I ASKED HIM IF HE COULD PROVIDED AN OFFICIAL LETTER STATING THAT INDEED THE AIR BAG SENSOR LIGHT OFF IS NOT AN ISSUE AND/OR A SAFETY CONCERN. NATURALLY, HE REPLIED THAT HE COULD NOT PROVIDE SUCH A LETTER. END OF STORY, MY LAWYER-WIFE WILL NOW SEND A FORMAL LEGAL LETTER TO FILE A COMPLAIN WITH NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520202June 17, 2013
ENGINE
DRIVING AT A LOW RATE OF SPEED THE VEHICLE "SHUDDERS" AND DOES NOT HAVE MUCH POWER. IF I SPEED UP ITS OKAY, BUT ANYTIME I'M DRIVING SLOWLY IT DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519618June 13, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND DECELERATING TO AN INTERSECTION, THE BRAKES FAILED WHEN ENGAGED. THE CONTACT WAS ABLE TO SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V139000 (SERVICE BRAKES) HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519648June 13, 2013
POWER TRAIN
ON MY NEW 2013 NISSAN PATHFINDER SL 4X4 I AM HAVING THE FOLLOWING PROBLEM. WHEN ACCELERATING FROM A STOP, OR INCREASING SPEED FROM A TURN, THE CAR SPUTTERS, POWER FLUCTUATES, AND SOMETIMES IT VIBRATES AND FEELS LIKE I AM DRIVING OVER A GRID. SHIFTING IS ROUGH WHILE DRIVING, AND THE CAR SOMETIMES FEELS LIKE IT'S GOING TO STALL, OR LIKE I'M DRIVING A STANDARD TRANSMISSION AND I'VE LET OFF THE CLUTCH TOO SOON. THE PROBLEM HAS BEEN ONGOING AND STARTED INCONSISTENTLY WHERE I THOUGHT MAYBE IT WAS ROAD CONDITIONS AND NOT THE CAR, BUT THE PROBLEM NOW OCCURS EVERY TIME I DRIVE THE CAR, IT'S GETTING WORSE, AND I'M EXPECTING ANY DAY FOR IT TO BREAK DOWN ON ME. I PURCHASED THE CAR NEW ON 2/26/13, SO I'VE HAD IT JUST OVER 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515991June 10, 2013
POWER TRAIN
ON SEVERAL OCCASIONS THAT DAY I EXPERIENCE THE TRANSMISSION SHUDDERING WHILE ACCELERATING LIGHTLY BETWEEN 10-20 MPH FEELING AS THOUGH I WAS GOING OVER A WARNING STRIP. IT WOULD OCCUR DURING TURNS AND WHEN I SLOWED NEARLY TO A STOP FOR A STOPLIGHT AND CARS AHEAD OF ME AND THEN ACCELERATE THROUGH THAT 10-20 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515994June 10, 2013
POWER TRAIN
WHEN MY VEHICLE IS NOT EXPERIENCING SHUDDERING AT EITHER 10-20 MPH OR 40 MPH, IT WILL EXHIBIT A NEW CONDITION AT THOSE SPEEDS. CURRENTLY I AM SEEING THE ENGINE REV UP 300-500 RPMS PRIOR TO THE TORQUE CONVERTER LOCKING UP AND A LOSS OF ACCELERATION (FEELS HESITANT) UNTIL THE ENGINE RPMS RETURN TO THE LOWER LEVEL THEY WERE AT PRIOR TO THE REV UP. MY SERVICE REP SAID HE DID NOT REPROGRAM THE TRANSMISSION CONTROLLER SO THIS MAY BE A "LEARNED CONDITION" TO OFFSET THE SHUDDERING I HAD BEEN AND STILL DO EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515142June 5, 2013
POWER TRAIN, STEERING
WHILE DRIVING THE 2013 NISSAN PATHFINDER THE VEHICLE WILL SHUDDER DURING ACCELERATION FOR UNKNOWN REASONS. IT IS INTERMITTENT AND MAKES A DRIVER THINK THEY HAVE GONE OFF THE ROAD AND YOU ARE RIDING ON A RUMBLE STRIP WHEN YOU ARE NOT ON A RUMBLE STRIP. THE EVENT IS VERY UNPREDICTABLE. IT FRIGHTENS THE DRIVER WHEN IT OCCURS AND IS VERY DISTRACTING WHILE OPERATING A MOTOR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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