Nissan Pathfinder Complaints (2018)

78 consumer complaints on file.

#11241790August 5, 2019
VEHICLE SPEED CONTROL
THE CRUISE CONTROL IS VERY SLUGGISH. ONCE THE CRUISE CONTROL IS SET, IF YOU ARE TO STEP ON THE GAS TO GET AROUND A CAR QUICKER OR IF YOU PRESS THE CANCEL BUTTON, STEP ON THE GAS AND THEN RESUME, YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND LET YOUR SPEED SLOW DOWN 5 - 10 MPH UNDER WHAT YOU HAVE THE CRUISE SET FOR BEFORE IT WILL ENGAGE AGAIN. I HAVE BEEN ALMOST REAR-ENDED A FEW TIMES WHILE GETTING THE CRUISE TO ENGAGE AGAIN. NISSAN STATES THAT THAT IS THEY WAY THE CRUISE CONTROL IS DESIGNED. NISSAN'S SERVICE MANAGER HAD THIS SAME THING HAPPEN TO HIM IN ANOTHER NISSAN VEHICLE BUT NOT ALL NISSAN VEHICLES DO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241265August 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 25 MPH, A RATTLING, METAL TO METAL NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LIA NISSAN OF GLENS FALLS (518-636-1098, LOCATED AT 373 DIX AVENUE, QUEENSBURY, NY 12804) WHERE THE FAILURE WAS DUPLICATED DURING A TEST DRIVE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE NOISE. THE CONTACT WAS INFORMED TO LEAVE THE VEHICLE AT THE DEALER FOR FURTHER INSPECTION. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241364August 2, 2019
UNKNOWN OR OTHER
THE TOUCH SCREEN PANEL AND RADIO FREEZE UP. IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234625July 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TRUCK WILL NOT OPEN INTERMITTENTLY. OPENS 1 INCH B ACK AND FORTH ONCE PUSHED WILL DROP ONTO PERSON NO SENSOR . HAS BEEN TO DEALERSHIP 5+ TIMES SENT VIDEOS NO ISSUE. RADIO RANDOMLY DELETES STATIONS AND BLACKS OUT WITH NAVIGATION. TRUNK ONGOING LAST HAPPENED END JUNE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231977July 15, 2019
UNKNOWN OR OTHER
I WAS IN A CAR ACCIDENT AND MY AIRBAGS DIDN'T DEPLOY. I WAS STOPPED ON THE INTERSTATE AND HIT IN THE REAR AT A HIGH SPEED. THEN MY SUV HIT THE VEHICLE IN FRONT OF ME. IT CAUSED CLOSE TO $9000 IN DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11231037July 11, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
ANTI COLLISION LIGHT KEEPS COMING ON AND BEEPING INTERMITTENTLY AND VEHICLE SEEMS TO JERK WHEN PROBLEM OCCURS. THERE IS NO OTHER VEHICLE AROUND ME. AND ANTI COLLISION LIGHT STAYS ON UNTIL VEHICLES IS TURNED OFF THEN ON AGAIN PROBLEM HAS OCCURRED 3 TIMES IN 1 WEAK .DRIVING FREEWAY 2 TIMES 1 CITY DRIVING STRAIGHT AHEAD. AND WHEN VEHICLES JERKS AFRAID IT JUST WANTS TO JUST STOP IN MOTION WERE I'M AT BUT DOESN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229544July 5, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE FRONT RADAR SAFETY FEATURE DEACTIVATES AND THE AMBER FRONT COLLISION WARNING LIGHT COMES ON. THE SPEED CONTROL FEATURE IS DISABLED WHEN THE RADAR IS NOT ACTIVE. WHEN THE SYSTEM FINALLY KICKS IN THE SPEED CONTROL SUDDENLY ACCELERATES WITHOUT WARNING. THE SUDDEN ON/OFF SCENARIO IS DANGEROUS AND WHAT WAS SUPPOSED TO BE A SAFETY FEATURE IS NOW ACTUALLY A HAZARD. A CAR SHOULD NOT UNEXPECTEDLY ACCELERATE TO THE SPEED CONTROL LIMIT 10-15 MINUTES AFTER IT WAS SET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228684July 1, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED MY 2018 PATHFINDER IN MARCH 2018 AND BEFORE I DROVE IT OFF THE LOT THE MIL LIGHT CAME ON. THEY TOOK IT TO THE SERVICE DEPT, SAID THEY FIXED IT. I DROVE IT HOME AND ON THE WAY HOME YOU COULD FEEL THE CAR STUTTER AND WHEN OUTSIDE OF THE CAR YOU COULD HEAR THE ENGINE MISFIRE. THE AEB LIGHT, SLIP INDICATOR LIGHT AND MIL CAME ON. TOOK IT BACK TO THE DEALERSHIP. THEY NEVER COULD FIGURE OUT HOW TO FIX IT. THEY ENDED UP FINDING ANOTHER CAR LIKE MINE AND I TRADED VEHICLES. NOW OVER A YEAR LATER THE AEB LIGHT AND SLIP INDICATOR LIGHT HAVE COME ON A COUPLE TIMES. WAS TOLD THAT THERE WAS A SENSOR THAT WAS RECALLED. THEY FIXED THAT. NOW THE AEB LIGHT AND SLIP INDICATOR LIGHTS CAME ON AGAIN. CALLED TO GET A SERVICE APPT - DAYS LATER THE MIL LIGHT CAME ON. IT IS CURRENTLY IN THE SERVICE DEPARTMENT AT THE DEALERSHIP. I DO NOT FEEL LIKE THIS PROBLEM SHOULD BE HAPPENING ALREADY. THE CAR IS LESS THAN 2 YEARS OLD. HAVING THE SAME LIGHTS AND PROBLEMS WITH 2 CARS THAT ARE IDENTICAL IS SCARY. THERE IS A PROBLEM - IT WAS NOT A FLUKE. EVERYTIME THE INDICATOR LIGHTS COME ON I AM DRIVING ON A HIGHWAY. YOU CAN FEEL THE CAR STUTTER AND YOU KNOW THE LIGHTS ARE GOING TO COME ON. THEN THE CAR JERKS A LITTLE AND THE LIGHTS COME ON. AFTERWARDS YOU CAN FEEL THE CAR STRUGGLE AT TIMES - LIKE IT ISN'T GETTING ENOUGH GAS. ALTHOUGH NOW THAT THE CHECK ENGINE LIGHT IS ON THE CAR IS MISFIRING - YOU CAN HEAR IT WHEN IT IS IDLING IN THE DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223111June 28, 2019
SERVICE BRAKES
FAULTY RADAR ON MY NISSAN PATHFINDER IS COMPROMISING MY EMERGENCY BRAKING SYSTEM. IT FREQUENTLY DEACTIVATES ITSELF THEREBY DISABLING MY CRUISE CONTROL AND THE EMERGENCY BRAKING SYSTEM. A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: FRONT RADAR UNAVAILABLE. IN MY VIEW THE EMERGENCY BRAKING SYSTEM IS UNRELIABLE. A RECALL AND A FIX SHOULD BE ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210632May 29, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
FRONT RADAR MODULAR INTERMITTENTLY UNAVAILABLE. ARTICLE FOUND STATING NISSAN WAS WORKING ON A FIX, IS IT AVAILABLE YET? 2 DEALERSHIP SERVICE DEPARTMENTS AND AN AGENT AT NISSAN USA KNEW NOTHING ABOUT IT. WHILE DRIVING WITH THE INTELLIGENT CRUISE CONTROL ON, SUDDENLY IT SHUTS OFF AND A MESSAGE ON SCREEN STATES, UNAVAILABLE FRONT RADAR OBSTRUCTION. 2-15 MINUTES LATER IT ALLOWS START UP AGAIN. THIS SEEMS TO BE TOTALLY RANDOM. HAPPENED NUMEROUS TIMES ON A 2500 MILE TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207121May 12, 2019
STRUCTURE:BODY
REAR LIFT GATE DOOR JAMS AND THE MOTORIZED FUNCTION WILL NOT OPEN OR CLOSE THE DOOR. THE DOOR CANNOT BE OPENED WITH THE KEY OR THE SWITCH ON THE DASHBOARD. THE ONLY WAY TO OPERATE IT IS BY MANUAL FORCEFULLY OPENING OR CLOSING AGAINST THE LIFT ARMS. THE MECHANISM WAS REPLACED BECAUSE IT IS STILL UNDER WARRANTY. HOWEVER, IT STARTED DOING THE SAME THING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189732March 18, 2019
UNKNOWN OR OTHER
METAL RATTLING NOISE COMING FROM UNDER THE CAR WHEN ACCELERATING AROUND 1,500RPM-2,000 RPM. I WENT TO TWO NISSAN DEALERSHIP IN TOTAL THREE TIMES BUT THE PROBLEM WAS NOT SOLVED. THEY SAID THAT THERE WAS NOTHING THAT THEY CAN DO WHICH IS RIDICULOUS. I HEARD FROM ONE PERSON WHO WAS IN THE STORE WITH ME THAT HIS 2018 PATHFINDER WAS RECALLED FOR THE RATTLING NOISE. HIS CAR WAS AN AWD SO IT MAY BE DIFFERENT, BUT I THINK IT MAY HAVE SOMETHING IN COMMON. THE DEALER JUST CHECKED MY VIN NUMBER AND AS THERE WAS NO RECALL FOR IT THEY WOULD NOT CHECK IT ANY FURTHER. REALLY WORRIED SINCE THE NOICE IS CONTINUING FOR OVER 3 MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176168February 11, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2018 NISSAN PATHFINDER. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED WITHOUT WARNING. THE EXPLOSION MADE AN ABNORMAL BANGING SOUND SIMILAR TO GUN FIRE. THERE WERE NO INJURIES. THE CONTACT CALLED KELLY NISSAN OF WOBURN (95 CEDAR ST, WOBURN, MA 01801, (781) 835-3500) TO INFORM THEM OF THE FAILURE, BUT AN APPOINTMENT WAS NOT SCHEDULED BECAUSE THE DEALER WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175948February 9, 2019
STEERING
WE HAVE HAD OUR CAR INTO THE DEALER 9 TIMES SINCE JUNE 2018. THEY HAVE BEEN REPLACING THE CRUISE CONTROL SENSORS AND THE CAR STARTED PULLING TO THE RIGHT VERY HARD. WE HAVE WORKED THRU THE DEALER, THE CORPORATE HEADQUARTERS, CONTACTED THE BBB AUTO AND HAVE AN OPEN ACCOUNT THERE. WE GOT OUR CAR BACK YESTERDAY AND TOOK IT FOR A LONG RIDE ON HIGHWAY 95 NORTH THIS AFTERNOON AND FOR 100 MILES THE CAR KEPT PULLING TO THE RIGHT AND THEN TO THE LEFT AND CONTINUED FOR EVERY MILE. WE TURNED OFF ONTO A 3 LANE ROAD AND WERE GOING SLOWER AND IT WENT ACROSS ALL THREE LANES EACH WAY, LEFT AND RIGHT. I TOOK VIDEO WHILE MY HUSBAND DROVE. IT IS A VERY DANGEROUS SITUATION. WE WERE ENTERING THE HIGHWAY VIA A CLOVERLEAF TURN AND THE CAR ALMOST RAN INTO THE GUARDRAIL. WE CONTACTED THE DEALERSHIP AT 3:30 AND THEY TOLD US THEY WERE CLOSING SOON SO WE COULD NOT BRING THE CAR IN. THEY SAID AN EXPERT FROM NISSAN CORPORATE SAID THE CAR WORKED JUST FINE. MY HUSBAND SAYS ITS NOT TIRES, THE STEERING IS BINDING AND HE HAS ADVISED ME NOT TO DRIVE THE CAR. WE ASKED TO HAVE AN APPOINTMENT FOR MONDAY BUT THEY SAID THE MANAGER CHARLIE HAD BEEN MADE AWARE OF THE ISSUE AND WOULD TALK ON MONDAY. I EMAILED THE CORPORATE PERSON BUT IT IS SATURDAY. WE HAVE DECIDED TO FILE THIS COMPLAINT AS IT COULD BE HAPPENING ALL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166777January 13, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THE FORWARD COLLISION BRAKING SYSTEM (USED FOR AUTOMATIC EMERGENCY BRAKING) INTERMITTENTLY DISABLES ON IT'S OWN EVERY TIME THAT I DRIVE. THIS ISSUE WAS REPORTED TO THE DEALERSHIP AND NISSAN ON 11/5/2018 HOWEVER IS PENDING A RESOLUTION. THIS ISSUE HAS EXISTED SINCE I PURCHASED THE VEHICLE NEW ON 10/25/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153633November 25, 2018
VISIBILITY/WIPER
THE LARGE DRIVER SIDE MIRROR, COMBINED WITH THE LOW SEAT CAUSES A LARGE BLIND SPOT. ANY VEHICLES OR PEDESTRIAN ON THE DRIVERS LEFT SIDE ARE DIFFICULT BE SEE. I AM UPLOADING A PICTURE OF THE VIEW I HAVE WHILE SITTING IN THE DRIVERS SEAT. IN THE PICTURE WHERE THE RED ARROW IS POINTING THERE IS ACTUALLY A STREET COMING OUT ON THE LEFT SIDE OF THE VEHICLE. AS YOU CAN SEE THE DRIVER CANNOT POSSIBLY HAVE A CLEAR VIEW OF TRAFFIC OR PEDESTRIANS COMING FROM THAT STREET ON THE LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113680July 25, 2018
VEHICLE SPEED CONTROL
THE INTELLIGENT CRUSE CONTROL SYSTEM WORK INTERMINTENTLY. WHEN THIS HAPPENS THE SAFETY BRAKING SYSTEM DOES NOT WORK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075120February 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY HUSBAND ROGER AND I PURCHASED A 2018 NISSAN PATHFINDER LESS THAN A WEEK AGO AT GRANITE NISSAN IN RAPID CITY, SD. WE DROVE TO DICKINSON, ND TO DROP OFF MY STEPSON TO SEE HIS MOTHER AS REQUIRED BY COURT ORDER EVERY MONTH. THE TRIP THERE HAS NO CELLULAR SERVICE AND TEMPERATURES THAT REACH SUBZERO. UPON ARRIVING IN DICKINSON, WE HAD THE CHECK ENGINE LIGHT COME ON WHILE DRIVING APPROXIMATELY 65 MPH AND THE RPMS BECAME ERRATIC. WE ALSO NOTICED DECREASED FUEL EFFICIENCY. THE LIGHT CAME ON WITH LESS THAN 400 TOTAL MILES ON THE VEHICLE. WE CONSULTED THE USER MANUAL WHICH ADVISED TO DRIVE THE CAR TO THE DEALERSHIP WITH THE CHECK ENGINE LIGHT REMAINING ON. UNFORTUNATELY, WHEN WE RECEIVED THE NOTIFICATION OF READY FOR PICK UP, THERE WAS NO RESOLVE. THE SERVICEMAN CLAIMED THAT IT WAS AN ISSUE 'CURRENTLY BEING INVESTIGATED BY NISSAN'. HE SAID THEY CLEARED THE ERROR AND THAT WE WILL NOTICE LESS EFFICIENCY WITH GAS MILEAGE AND STATED THE VEHICLE WOULDN'T BREAKDOWN BUT WAS UNSURE OF WHAT MAY HAPPEN. WE PURCHASED THIS BRAND NEW VEHICLE TO BETTER ENSURE A SAFE MEANS TO DRIVE IN DESOLATE AREAS AND IN EXTREME WEATHER CONDITIONS WHILE MONTHLY TRANPORTING OUR SON FOR VISITATION. THE SERVICE TECHNICIAN WAS DISMISSIVE/BELITTLED OUR CONCERNS WHEN ASKING ABOUT SAFETY, ESPECIALLY WITH THE SPECIAL CIRCUMSTANCES AND THAT WE HAVE A ONE YEAR OLD AND SIX YEAR OLD WHO RIDE DAILY IN THE CAR IN ADDITION TO OUR 14 YEAR OLD WHO TAKES THE MONTHLY TRIPS TO ND. WE ARE WAITING FOR NISSAN TO REPLY WITH WHEN AND HOW THE ERROR CODE P34A9, INTAKE TIMING CONTROL WILL BE FIXED AND IF DAMAGE TO THE ENGINE OR OTHER PARTS OF THE VEHICLE WHILE THIS ERROR OCCURS. IF WE ARE STRANDED IN DESOLATE ND IN EXTREME TEMPERATURES, OUR LIVES WILL BE AT RISK AS EVEN IF THE 'SOS' FEATURE WERE TO BE PRESSED, THE NEAREST EMERGENCY RESPONDERS ARE HOURS AWAY. WE'VE INQUIRED WITH NISSAN ABOUT THE SAFETY OF THIS 2018 PATHFINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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