Nissan Pathfinder Complaints (2013)

891 consumer complaints on file.

#11574007February 26, 2024
POWER TRAIN
There is a transmission issue, no longer available for inspection. The car shudders when changing gears. There was a service campaign bulletin for this check engine light code but it only extended the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571874February 14, 2024
SUSPENSION
After owning this vehicle from brand new, it now has a rotting rear subframe. Nissan customer support is not interested in providing good will or recall for this issue. My mechanic has reported that the same model and year vehicle showed up a week prior with the exact same issue. A core part of the frame should not crumble due to rust within a 10 year timeframe. Searching on the internet has revealed multiple other people reporting the same issue. [XXX] I believe many others will be registering this complaint in the coming months as they fail their inspections or come to their mechanics with a complaint of noise. I would be happy to provide pictures of my rotted subframe, but it looks very similar to the pictures referenced above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570003February 5, 2024
UNKNOWN OR OTHER
The front subframe is almost rusted through and could break. This is similar to the 2002-2005 Altima, for which Nissan issued an extended warranty. If the subframe fails, it will cause a massive risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570006February 5, 2024
UNKNOWN OR OTHER, SUSPENSION, STRUCTURE:BODY
Front subframe rusted through. This is a similar issue across a wide range of Nissan Pathfinders. This is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566442January 19, 2024
STRUCTURE:BODY
The vehicle was pulling to the right when driving or breaking. Brought to the mechanic and he discovered that the rear passenger side subframe is totally rotted. Appears to be a common problem with Nissan from my understanding now. He suggested I just trade it in. I don't have that luxury so will attempt to have it repaired. I have looked for a recall and so not see one but I do see numerous complaints regarding this issue on various Nissan boards. Some have said they registered a complaint as well. Since this appears to be a common Nissan problem, their corporation should be responsible for the repair. I'm told not to drive unless necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563926January 6, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
In September 2020 there was a recall on the CVT transmission for several cars. I was not notified whatsoever, so consequently I had to pay for a replacement at my local dealership in February 2021. I was told that I was receiving a new transmission. In December 2023, I was informed that I would need a whole replacement. I went back to my local dealership and they informed me that they would be willing to fix it with a replacement from the factory if I did the labor. They stated I would have to do a claim with NISSAN USA for the replacement. I called and was informed that I did not qualify because of the mileage and warranty period. I went back to the dealership and explained the issue, they said they could do nothing also. I HAVE DOCUMENTS WITH ALL THE DETAILS I WOULD LIKE TO SEND IN. The link to upload was not working for some reason. I tried several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561194December 20, 2023
UNKNOWN OR OTHER
The subframe on 2013 Nissan Pathfinder was completely broken from rot. I brought it to a shop because it was pulling to the left and making a clanking noise. I was told this is a common problem with 2013 Nissan’s. Car started pulling to the left about a month ago. Car was inspected about 2 weeks ago. After doing research it was learned that the 2013 pathfinders were never sprayed properly with some kind of rust protection. The pathfinder made a newly designed model for 2013 and never properly sprayed it. There are multiple places you can find others with 2013 pathfinder’s that have rusted out in the same area once the car get to about 140000 miles. Mine is just over 140000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556108November 20, 2023
UNKNOWN OR OTHER
The sunroof exploded while the car was in motion. There was a loud boom distracting me while I was driving, in addition to glass falling on me and around my car putting me in danger. Glass also landed in the street, putting the safety of others at risk. There are remnants of shattered glass in my car and where the sunroof used to be. There were no warning lights or messages prior to the issue. The problem has not yet been confirmed or inspected by any of the above. Most of the glass flew out of the car, meaning that the sunroof was not hit by a foreign object.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555215November 15, 2023
SUSPENSION, STRUCTURE
The contact owns a 2013 Nissan Pathfinder. The contact stated that while driving 40-44 MPH, the accelerator pedal was depressed but the vehicle failed to respond. Additionally, the contact stated that there was play in the rear wheels and the rear wheels seemed misaligned. The contact also stated that while coming to a complete stop and depressing the brake pedal, the rear wheels and the trailing arm seemed to move forward, then backward. The contact stated that the failure recurred while making a left turn. Upon inspecting the vehicle, the contact noticed that the rear subframe was corroded. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the manufactured date of the vehicle. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554476November 10, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, POWER TRAIN
When Accelerating from a stop, or increasing speed from a turn, the car sputters, power fluctuates, and sometimes it vibrates and feels like I am driving over a grid. The car sometimes feels like it's going to stall. I have owned this car for 10 years and this problem has been ongoing. It has been happening alot more recently. I have not been in an accident but I feel very unsafe when this happens and afraid it could cause an accident. I have been told it could be a known CVT issue but in the past, Nissan dealers always dismissed my complaints about the issue. No warning lamps or messages have ever appeared regarding this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552645October 30, 2023
SUSPENSION
I noticed a metal on metal noise when I would hit a bump in tge road. I had it checked thinking it was likely a tailpipe rattling. I was shocked when the technician show me the Crossmember SubFrame Assembly was rusted so badly that a hole had developed. When I researched this issue on line I discovered that this is a common issue for Nissan. Having purchased the car new and maintain the car in accordance to the manufacturer’s guidelines I feel this subframe rust-through is excessive. I wash the car routinely and always get the undercarriage option to prevent salt, or other undesirables building up underneath my vehicle. While part failure hasn't occurred am going to get the repair done before it does happen. Replacing the fore mentioned assembly at a cost of $2,300 is expensive and was preventable had Nissan only acknowledged the weakness and vulnerability in their design of subframe, and made the appropriate improvement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544480September 14, 2023
POWER TRAIN
The contact owns a 2013 Nissan Pathfinder. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shook violently and stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544107September 12, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Nissan Pathfinder. The contact stated while driving 35 MPH, the hood unlatched and struck the front windshield. No one was injured. The vehicle was taken to the dealer and the hood latch was replaced but the failure reoccurred several times. The contact received notification of NHTSA Campaign Number: 22V420000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543862September 11, 2023
EXTERIOR LIGHTING
The contact owns a 2013 Nissan Pathfinder. The contact stated while driving 45 MPH and slowing down, the brake pedal was depressed and went to the floorboard. There were several unknown warning lights illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 21V020000 (Exterior Lighting). On another occasion while attempting to start the vehicle, the vehicle failed to start. Additionally, the power steering, brake light, battery, check engine, and other unknown warning lights were illuminated, and the steering wheel became firm. The vehicle was not taken to the dealer. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543885September 11, 2023
AIR BAGS
Hi, in 2018, Nissan replaced the passenger occupancy module as part of a recall. That module has now gone bad again (~5 years), and Nissan is charging its customers to replace. Maybe we are unlucky, but wondering if the repair with a faulty part is a pattern that is introducing risk and unnecessary cost to customers. Hoping the NHTSA can review data to determine whether this is a pattern or one-off. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540348August 23, 2023
STRUCTURE:BODY, SUSPENSION
The Subframe has rusted out and it’s causing my arm to move. It appears this is a common issue with Nissan vehicles in general. My mechanic stated that it should not have rusted out like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539708August 21, 2023
STRUCTURE:BODY
Subframe completely rusted through and has broken in the back portion of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537518August 9, 2023
STRUCTURE:BODY, SUSPENSION
The 2013 Nissan Pathfinder that we own just had the subframe rust and collapse. The car only has 120,000 miles. This is not even close to the expectancy of how long a subframe should last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534810July 27, 2023
STRUCTURE:BODY
Subframe completely rusted through and has broken in the back portion of the car. This risks catastrophic failure at highway speeds where the loose subframe can cause rear wheels to move outside of safe bounds. No warnings are given on the car and it is so hidden underneath that a normal inspection can miss it. Now car has dramatic clanging noise every bump and risks failure every time we drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533474July 20, 2023
LATCHES/LOCKS/LINKAGES
The contact's aunt owns a 2013 Nissan Pathfinder. The contact stated that on three separate occasions, the hood inadvertently popped open without warning while driving at various speeds. The vehicle was taken to the dealer twice, the hood latch was replaced after the first failure and the hood latches were lubricated after the second failure. The contact's aunt then received notification of NHTSA Campaign Number: 22V420000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 78,062. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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