Nissan Pathfinder Complaints (2013)

891 consumer complaints on file.

#10544315September 18, 2013
ENGINE
AS I EASED OFF THE ACCELERATOR AND COASTED THROUGH A TURN, THE AUTOMOBILE JERKED FOR APPROXIMATELY 5 TO 10 SECONDS AND THEN RETURNED TO NORMAL. THIS HAS HAPPENED ON THREE OCCASIONS. MOST RECENTLY, ON SEPTEMBER 2ND, IN ROUTE HOME ( EXITING A CAMPSITE) OUR AUTOMOBILE JERKED AS I TOWED OUR A-LINER CAMPER OF APPROXIMATELY 1400 LBS. AGAIN, MY SPEED WAS UNDER 20 MPH. OUR AUTOMOBILE WAS TAKEN IN ONCE FOR THIS ISSUE; HOWEVER, SERVICE DEPARTMENT FOUND NO ISSUES WITH THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543981September 17, 2013
POWER TRAIN
TRANSMISSION SHUDDERS AS IF RUNNING OVER THE RUMBLE STRIPS ON THE SIDE OF THE ROAD. LOSS OF POWER WHEN SHUDDERS AS WELL. TRANSMISSION WILL HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543997September 17, 2013
POWER TRAIN
VEHICLE WAS AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I STARTED TO ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE LOST POWER AND STARTED TO SLOW DOWN TO A CRAWL EVEN WITH MY FOOT STILL ON THE GAS PEDAL. THE LOSS OF POWER LASTED 2-3 SECONDS AND THEN THE VEHICLE STARTED PICKING BACK UP AND DROVE NORMAL AGAIN. THIS INCIDENT HAPPENED TWICE IN ONE WEEK. TOOK THE VEHICLE TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE PROBLEM SO THEY RETURNED THE VEHICLE TO ME AND SAID THE VEHICLE HAS NO PROBLEMS. THIS IS A SAFETY ISSUE SINCE I COULD HAVE BEEN CROSSING AND INTERSECTION WITH ONCOMING CARS AND COULD HAVE BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543954September 16, 2013
POWER TRAIN
MY CAR STARTED MISSING LIKE IT WAS GOING INTO NEUTRAL AND RPM'S WENT UP TO 5 AND ENGINE WAS ROARING WHILE I WAS ON THE HIGHWAY GOING 65MPH. THE SUV LOST ALL POWER AND HAD TO COAST OVER TO SIDE OF HIGHWAY. RESTED THE SUV FOR 5-10 MINUTES THEN STARTED TO MOVE ALONG AND CAR WOULD ONLY GO BETWEEN 20-40 MPH WITH INTERMITTENT PERIODS OF LOSING ALL POWER JUST LIKE I WAS IN NEUTRAL. THIS IS A BRAND NEW VEHICLE ONLY TWO WEEKS OLD AND HAVING 666 MILES AT THE TIME OF INCIDENT. THE TRANSMISSION WAS DIAGNOSED WITH INTERNAL FAILURE OF TRANSMISSION BY THE NISSAN DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543817September 16, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, AIR BAGS
PROBLEM 1: WE BOUGHT THE VEHICLE NEW IN JULY. AFTER ABOUT TWO WEEKS THE CAR BEGIN TO SHUDDER BETWEEN 15-20 MPH. IT FEELS LIKE WE ARE DRIVING OVER RUMBLE STRIPS. WE TOOK THE CAR TO THE NISSAN DEALER WHERE WE PURCHASED IT. THEY SAID THERE WAS A CAMPAIGN FOR THE PROBLEM AND WOULD ORDER A TORQUE CONVERTER. WE WERE TOLD IT WAS ON BACK ORDER. AFTER TWO AND HALF WEEKS THE PART WAS INSTALLED. THE DAY WE PICKED UP THE CAR IT STILL HAD THE SAME ISSUES.WE HAVE NOTIFIED THE DEALERSHIP OF THE CONTINUING PROBLEM. PROBLEM 2: THE FRONT PASSENGER SIDE AIRBAG GOES ON AND OFF RANDOMLY, TURNING OFF THE AIRBAG. WE TOLD THE DEALERSHIP WHEN WE BROUGHT IT IN FOR THE SHUDDERING. THEY SAID IT WAS A WEIGHT LIMIT ISSUE AND THE WAY WE SIT. WE TOLD THEM IT DOES IT FOR OUR SON WHO WEIGHS 90 POUNDS AND THAT WE SIT THE SAME WAY EVERY TIME. WE ALSO TOLD THEM IT DOES IT FOR ME OFF AND ON IN THE SAME DAY AND THAT OUR WEIGHT DOESN'T FLUCTUATE THAT MUCH IN THE SAME DAY. WE WERE TOLD IT TESTED FINE, SO IT WILL NOT NEED REPAIR. JUST THIS MORNING I GOT IN THE PASSENGER SIDE THE LIGHT WAS OFF, WE WENT INTO A STORE AND WHEN I GOT BACK IN THE CAR THE LIGHT WAS ON. I HAVE TOLD THE DEALERSHIP ABOUT THIS AGAIN TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543219September 12, 2013
POWER TRAIN
AT SPEEDS VARYING FROM 16MPH TO 40MPH THE VEHICLE CAN HAVE A HORRIBLE SHAKE. ONE WAY TO DESCRIBE IT IS WHEN YOU RUN OVER RUMBLE STRIPS AT HIGHWAY SPEEDS. THE VEHICLE DID HAVE THE NISSAN TSB REPAIR PERFORMED WHICH INSTALLED A NEW TORQUE CONVERTER BUT THIS DID NOT FIX THE ISSUE. MY WIFE WILL DESCRIBE THE SHAKING SIMILAR TO WHEN THE ENGINE ON A MANUAL TRANSMISSION GETS TOO LOW AND THE CAR SHAKES. I HAVE NOT BEEN ABLE TO DETERMINE A PATTERN TO RECREATE THE PROBLEM BUT IT HAPPENS NEARLY EVERY DAY. I HAVE DONE MULTIPLE TEST DRIVES WITH NISSAN SERVICE PERSONNEL BUT WAS UNABLE TO "MAKE IT HAPPEN" WHEN THE PERSON WAS IN THE CAR. I WAS TOLD BY ONE SERVICE PERSONNEL THAT THEY SEE THIS COMPLAINT MOSTLY BY WOMEN BECAUSE MEN HAVE A TENDENCY TO BE MORE AGGRESSIVE WITH THE THROTTLE. SINCE THE SHAKING OCCURS AT LOW RPM'S AND WITHIN THAT SPEED RANGE, THE ONLY WAY I KNOW TO MAKE SURE IT DOESN'T HAPPEN IS TO MAKE SURE THE RPM'S RISE QUICKLY ABOVE 2,000-2,500 RPM. IT IS NOT SAFE TO BE COASTING THRU TOWN AT 25MPH THEN HAVE TO REV THE ENGINE JUST TO MAINTAIN SPEED... I ALSO DO NOTICE A LACK OF POWER OR "TRANSMISSION CONFUSION" WHEN THE SHAKING OCCURS. ONCE THE SHAKING STARTS, THE WAY TO STOP IT IS TO ACCELERATE OR LET OFF THE GAS. EITHER WAY THERE IS A LACK OF POWER, HESITATION AND ABILITY TO ACCELERATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543314September 12, 2013
SERVICE BRAKES
WHILE DRIVING AT AROUND 10 TO 15MPH WHILE TRYING TO STOP AT A RED LIGHT THE VEHICLE BRAKE PEDAL GOT HARD AND WOULD NOT STOP. AFTER APPLYING REALLY HARD PRESSURE ON BRAKE PEDAL ABS STARTED TO WORK AND MY CAR STOPPED INCHES BEFORE STRIKING ANOTHER VEHICLE THAT WAS STOPPED AT THE LIGHT. TOOK CAR TO DEALER AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND THAT EVERYTHING WAS FINE. I ESCALATED THE ISSUE TO NISSAN USA AND I AM CURRENTLY WAITING TO HEAR BACK FROM THEM. CAR IS CURRENTLY STILL SITTING AT DEALERSHIP AS I FEEL UNSAFE IN DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543076September 11, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED AND JERKED WHEN ACCELERATING OR DECELERATING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE TORQUE CONVERTER. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543152September 11, 2013
POWER TRAIN
SEVERAL TIMES AND NOTICED THAT THE TRANSMISSION DOES NOT ENGAGE AND THE CAR LOSES SPEED. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT BECAUSE IS A CVT TRANSMISSION WAS NORMAL. BUT THE CAR IS STILL DOING THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542854September 10, 2013
POWER TRAIN
VEHICLE SHUDDERING. MY 2013 PATHFINDER HAS HAD TRANSMISSION SHUDDERING FOR THE PAST 4 MONTHS WITH NO RESOLUTION. I HAVE MADE 4 TRIPS (FOR THE SAME COMPLAINT) WITH THE FOLLOWING RESULTS. 1) NISSAN KNOWS OF THE PROBLEM, WILL BE NOTIFIED WHEN A SOLUTION IS FOUND, LAST WEEK OF MAY 2013 2) UNABLE TO FIND ISSUE JUNE 2013 3) MADE A CALL TO NISSAN CUSTOMER SERVICE AND A NEW VISIT WAS SCHEDULED, ON THIRD VISIT THE PROBLEM WAS DUPLICATED BUT WAS TOLD TO WAIT RESULTS ON CURRENT VEHICLES HAVING HAD THEIR TORQUE CONVERTER AND TRANSMISSIONS BEING CHANGED. 4) ON THE 4TH VISIT 9/7/2013 (DUE TO A NEW METAL STRESS NOISE COMING FROM VEHICLE AT LOW SPEEDS) AFTER DUPLICATING THE ISSUE WAS TOLD THAT THE NOISE IS ALSO COMING FROM THE TRANSMISSION ASSEMBLY AND THAT DEALER IS WAITING FOR FIX FROM NISSAN. ORIGINALLY THE ONLY SOLUTION WAS OFFERED TO "PUSH THE GAS PEDAL" TO GET OUT OF THE SHUDDERING. AS A DRIVER YOU'RE NOT ALWAYS ABLE TO JUST PUSH THE GAS PEDAL, SPECIALLY AT THE SPEEDS THAT THIS ISSUE HAPPENS, AS YOU MAY HAVE ANOTHER VEHICLE IN FRONT OF YOU... AND OTHER VEHICLES BEHIND YOU MAY JUST INCREASE THEIR SPEED BELIEVING YOU'RE DOING THE SAME AND MAY, AS A RESULT, REAR END YOU, BECAUSE YOUR VEHICLE IS SLOWING DOWN INSTEAD OF SPEEDING UP. ANOTHER MAJOR SAFETY CONCERN IS THE BREAKING DOWN OF A TRANSMISSION, SPECIALLY DURING COLD WINTER MONTHS AND SINCE A FIX IS NOT YET AVAILABLE MAKES FOR A POTENTIAL ACCIDENT WAITING TO HAPPEN. NISSAN DOES ALSO SAY "THEY DON'T DEAL WITH LEMON LAWS" AND TO OTHER CUSTOMERS, HAVE DENIED BUYBACKS. AS OF SEPTEMBER 2013 I HAVE A VEHICLE WITH TRANSMISSION SHUDDERING, TRANSMISSION METAL NOISES (STRESS NOISES) AND NO SOLUTION... WHICH MAKES THE NUMBER OF ATTEMPTS TO BRING THE VEHICLE BACK FOR REPAIRS USELESS BECAUSE NISSAN REPAIR FACILITIES ARE TELLING ME "WE HAVE OUR HANDS TIED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542473September 8, 2013
POWER TRAIN
EXPERIENCING SHUDDERING UPON SLOW ACCELERATIONS. FEELS LIKE DRIVING OVER RUMBLE STRIPS. BROUGHT TO DEALER WHO WAS UNABLE TO REPLICATE THE PROBLEM, THUS NO ACTION WAS TAKEN BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542303September 6, 2013
POWER TRAIN, UNKNOWN OR OTHER
ON JUNE 15, 2013 MY VEHICLE BEGAN SHAKING WHILE I WAS DRIVING IT. I TOOK IN INTO THE DEALERSHIP THAT DAY. THEY SAID THERE WAS A RECALL ON THE TORQUE CONVERTER SO THEY REPLACED IT. THEY CALLED ME 2 WEEKS LATER TO COME GET MY VEHICLE. WITHIN THE FIRST DAY HAVING IT BACK IT WAS SHACKING EVEN WORSE LIKE IT WAS GOING TO CUT OFF. IT SCARED ME. I CALLED DEALERSHIP AGAIN THEY CAME AND PICKED UP THE VEHICLE. AFTER THE DEALERSHIP HAD MY VEHICLE FOR SEVERAL WEEKS THEY TOLD ME THEY HAD TO REPLACE THE TRANSMISSION. THE 2013 NISSAN PATHFINDER'S WERE REPORTING ISSUES WITH THEM AND I WAS TOLD I WASN'T THE ONLY OWNER GOING THROUGH THIS PROBLEM. I SHOULD CALL THE CORPORATE NISSAN OFFICE AND START A CLAIM. I DID SO THAT DAY. I GOT A CALL SAYING MY CAR WAS READY AND THEY WOULD DROP IT OFF TO ME. AFTER TWO DAYS OF HAVING MY VEHICLE I HAD PROBLEM'S ONCE AGAIN. I WAS DRIVING UP ONTO MY DRIVEWAY AND THERE WAS A INCLINE. MY ENGINE MADE THE NOISE LIKE IT WAS REARING UP I TRIED IT 3 TIMES PUSHING DOWN ON THE GAS PEDAL AND STILL NOTHING. SO, I PUT IT IN PARK AND CALLED THE DEALERSHIP THE NEXT BUSINESS DAY, THEY TEST DROVE IT AND FOUND NO PROBLEM'S WITH IT. MEANWHILE I HAD A OPEN CASE WITH NISSAN TO TRY AND BUY BACK MY VEHICLE BECAUSE I DIDN'T FEEL SAFE IN IT WITH MY 3 CHILDREN. I HEARD BACK A COUPLE DAYS AGO THAT MY REQUEST HAD BEEN DENIED. THEY HAVE OFFERED ME 2 MORE YEARS EXTENSION ON MY TRANSMISSION WARRANTY. I AM EXTREMELY DISSATISFIED. THIS WILL BE MY 3RD NISSAN OWNING AND THIS IS THE FIRST PROBLEM I HAVE EVER HAD. I AM WORRIED ABOUT THIS MATTER. I SPEND A LOT OF MONEY FOR A VEHICLE AND I EXPECT TO NOT GET A LEMON. I HAVE BEEN OUT OF MY VEHICLE SINCE JUNE 15 PRETTY MUCH. I DON'T WANT TO GET STRANDED ON THE SIDE OF THE ROAD BECAUSE MY BRAND NEW VEHICLE IS NOT RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541895September 4, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH AND MAKING A LEFT TURN, THE VEHICLE BECAME HESITANT WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538563September 3, 2013
POWER TRAIN
I WAS AT A STOP LEAVING AN APARTMENT COMPLEX. I ENTERED A BUSY ROAD AND WHEN I PRESSED THE ACCELERATOR, THE RPM'S ROSE BUT THE VEHICLE WOULD NOT ACCELERATE. I HAD TO TAKE MY FOOT OFF THE GAS AND THEN HIT THE GAS AGAIN BEFORE IT STARTED TO PICK-UP SPEED. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538587September 3, 2013
POWER TRAIN, ENGINE
THE CAR STARTED TO VIBRATE AND SURGE AND LOUD BANG NOISES AT THE FRONT THE CAR IT FEELS LIKE ITS LOOSING POWER AND ITS HARD TO PICK UP, HAS DONE THIS WHILE APPROACHING A RED LIGHT OR SLOWING DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538634September 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE VIBRATED AND SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHO ADVISED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538355September 2, 2013
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I GOT A RECALL PAPER FOR THE PASSENGER AIR BAG SENSOR, WHEN I TOOK IT IN TO GET IT FIXED THEY TESTED IT AND SAID IT WAS FINE. THE LIGHT STILL COMES ON WITH NO ONE IN THE SEAT. THEN THE FUEL GAUGE WHERE IT TELLS YOU HOW MANY MILES TILL EMPTY SHOWED NOTHING BUT 3 LINES FOR 2 DAYS AND I WAS TOLD THAT THIS IN NOT AN ISSUE FOR THIS YEAR AND NOTHING WAS DONE. NOW THE BRAKES WILL GO TO THE FLOOR MORE WHEN BEING PRESSED AND THE VEHICLE WILL START ROLLING SO YOU HAVE TO PUSH HARDER ON THE BRAKES. JUST YESTERDAY THE MILEAGE THAT IS SUPPOSE TO BE MOVING WHILE DRIVING TO SHOW HOW MANY MPG YOU ARE GETTING WENT ALL THE WAY UP AND STAYED THERE THE WHOLE TIME I DROVE. THERE IS NO WAY I WAS GETTING LIKE 50 MILES PER GALLON GOING 45MPH. I TRY TO GET MY VEHICLE IN TO THE NISSAN DEALER WHERE I GOT IT FROM IN LAS CRUCES, NM AND I KEEP NOT GETTING ANSWERS OR MORE EXCUSED OF WHAT IS NOT WRONG WITH MY VEHICLE. HOW DO THEY KNOW THEY ARE NOT DRIVING IT? I AM VERY UNHAPPY AND WILL BE CHANGING VEHICLES SOON! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538423September 2, 2013
STRUCTURE:BODY:HOOD
THE HOOD OF THE 2013 NISSAN PATHFINDER SHAKES/VIBRATES WHEN DRIVING AT HIGH SPEEDS. THE VEHICLE WAS WORKED ON AT TWO DIFFERENT NISSAN DEALERSHIPS AND THE PROBLEM WAS NOT CORRECTED. THE SERVICE DEPARTMENTS ATTEMPTED TO ADJUST THE BUMPERS UNDER THE HOOD, BUT THIS DID NOT STOP THE SHAKING WHILE DRIVING AT HIGH SPEEDS. THE SERVICE MANAGER AND NISSAN CORPORATE SAY THEY HAVE SPOKEN TO THEIR TECH LINE WHICH HAS NO OTHER RECOMMENDATIONS FOR CORRECTIONS, SO AS IT STANDS I AM STUCK WITH A HOOD THAT SHAKES. I SEE THIS AS A SAFETY CONCERN AS I FEEL THE HOOD SHOULD BE SECURE ESPECIALLY WHEN DRIVEN AT 65-70 MPH. I HAVE NEVER OWNED A VEHICLE THAT HAS A HOOD THAT SHAKES AND I WOULD LIKE TO BE CONFIDENT THAT THE HOOD OF THIS VEHICLE IS SECURELY PLACED AND DOES NOT MOVE WHEN BEING DRIVEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538261September 1, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOUGHT THIS VEHICLE FEW MONTHS AGO AND THE POWER WINDOW IS NOT WORKING *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538275September 1, 2013
ENGINE, POWER TRAIN
VEHICLE SHAKING/SHUDDERING WHILE DRIVING. SEEMED LIKE THE VEHICLE IS LOOSING POWER AND NOT RESPONDING TO CONTROLS. TACHOMETER AND SPEEDOMETER GAUGE ALSO SHAKE/JITTER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Pathfinder