Nissan Pathfinder Complaints (2013)

891 consumer complaints on file.

#10548491October 18, 2013
AIR BAGS
I RECENTLY PURCHASED A NEW 2013 NISSAN PATHFINDER SL. THE FIRST DAY THAT I SAT IN THE FRONT PASSENGER SEAT (DAY 2 OF OWNERSHIP), WHILE MY HUSBAND WAS DRIVING, THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED STATING THAT THE AIR BAG WAS OFF AND WOULD NOT DEPLOY IN A CRASH. I CALLED THE DEALERSHIP AND THEY STATED THAT IT WAS A KNOWN CALIBRATION PROBLEM WITH THE PATHFINDER'S SEAT SENSORS AND THAT THERE WAS NO RECALL ON MY CAR, BUT THAT IT NEEDED TO BE RECALIBRATED, WHICH IT WAS. AFTER HAVING THE CAR BACK FOR 1 WEEK, THE AIR BAG LIGHT WOULD COME ON INTERMITTENTLY WHILE I WAS SITTING IN THE FRONT PASSENGER SEAT EVEN THOUGH I WAS SEATED "PROPERLY" AS DESCRIBED IN THE USER'S MANUAL. THE CAR WENT BACK TO THE DEALER AND EVEN THOUGH THERE WAS NO RECALL ON MY PARTICULAR CAR, THEY REPLACED THE SEAT SENSORS BECAUSE IT WAS A "SAFETY ISSUE." TWO WEEKS AFTER HAVING THE CAR BACK THE LIGHT IS ONCE AGAIN COMING ON WHEN I SIT NORMAL AND UPRIGHT IN THE PASSENGER SEAT. THE HEAD TECHNICIAN AT THE DEALERSHIP IS NOW TELLING ME THAT THE CAR IS ACTING IN MY BEST INTEREST TO INTERMITTENTLY TURN OFF THE AIRBAG LIGHT WHEN I AM SEATED IN THE FRONT PASSENGER SEAT BECAUSE OF MY SIZE. I AM A 5'4, 120 LB FEMALE. I FEEL THAT IF I AM SITTING UPRIGHT IN THE CENTER OF THE SEAT, AS A NORMAL SIZE ADULT, THE AIRBAG SHOULD NOT BE DISENGAGED. IF IT IS CALIBRATED TO DISENGAGE FOR A 120LB ADULT SEATED PROPERLY, THEN IT SHOULD CONSISTENTLY DO SO, NOT INTERMITTENTLY TURN ON AND OFF WITHOUT A CHANGE IN POSITION. NISSAN HAS TOLD ME THAT IT IS FUNCTIONING PROPERLY AND THERE IS NOTHING MORE THAT CAN BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548333October 17, 2013
POWER TRAIN
DRIVING 45 MILES PER HOUR ON A STRAIGHT LEVEL ROAD, WHILE ACCELERATING TO 40 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY; THEN BEGAN SHUTTERING ALONG WITH A DROP IN POWER; AFTER 3 TO 4 SECONDS, THE VEHICLE RETURNED TO NORMAL DRIVING. THIS WAS THE THIRD OCCURRENCE SINCE I PURCHASED THE 2013 PATHFINDER THREE MONTHS AGO. . READING NOW, NHTSA DATABASE INDICATES MULTIPLE CONSUMER COMPLAINTS REGARDING THE PATHFINDER TRANSMISSION ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548070October 16, 2013
POWER TRAIN
I PURCHASED THE NISSAN PATHFINDER ON AUGUST 5, 2013. WITHIN 2 WEEKS, THE VEHICLE WOULD SHUDDER WHEN DRIVING BETWEEN 20-30 MILES PER HOUR AND SUDDENLY LOSE POWER. I TRIED DIFFERENT TYPES OF GASOLINE WITHOUT SUCCESS. I FINALLY BROUGHT IT BACK TO THE DEALERSHIP ON SEPTEMBER 13. THEY SAID IT NEEDED A "SENSOR IN THE TRANSMISSION", THEY WOULD ORDER THE PART AND I COULD BRING IT BACK THE FOLLOWING WEDNESDAY. I BROUGHT IT IN ON WEDNESDAY. I WAS TOLD IT WOULD BE AN ALL DAY JOB. NEAR THE END OF THE DAY, I WAS TOLD THAT THE PART DIDN'T FIT AND THEY HAD ORDERED ANOTHER ONE.IT WOULD BE IN THE FOLLOWING MONDAY. THEY ARRANGED FOR ME TO GET A RENTAL CAR. THEY HAD THE CAR FOR ANOTHER TEN DAYS. THEY CALLED FOR ME TO PICK IT UP. WHILE DRIVING BACK FROM THE RENTAL AGENCY, WITH THE SERVICE ADVISOR IN THE CAR, IT DID IT AGAIN! THEY DID NOT OFFER ANOTHER RENTAL OR TO TAKE IT BACK AND FIX IT, SO I TOOK IT HOME. A WEEK LATER, THE SHUDDERING WAS SO BAD, THAT I TOOK IT BACK IN AGAIN. THEY ORDERED AN ENTIRELY NEW TRANSMISSION (ANOTHER WEEK TO RECEIVE THE PART AND INSTALL IT). (WHY PUT A NEW TRANSMISSION IN A NEW CAR THAT ALREADY HAS A NEW TRANSMISSION THAT HAD BEEN REBUILT ONCE ALREADY WHEN THEY PUT IN THE TORQUE CONVERTER?) IT MAKES NO SENSE. MEANWHILE, I'M TERRIFIED TO HAVE TO TAKE THIS CAR BACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547755October 13, 2013
POWER TRAIN
INTERMITTENT TRANSMISSION SHUDDER RANGING FROM MILD TO VIOLENT WITH ACCOMPANYING DECREASE OF POWER. SHUDDER PRIMARILY OCCURS AT LOW SPEED IN THE 20-40 MPH RANGE BUT HAS ALSO OCCURRED AT HIGHWAY SPEEDS WHEN TRANSMISSION IS NOT SHIFTING. SHUDDER SEEMS TO BE CAUSED BY A VARIETY OF VARIABLES INCLUDING SPEED AND DEGREE OF INCLINATION OF THE ROAD. LOSS OF POWER HAS OCCURRED IN POTENTIALLY DANGEROUS PASSING SITUATIONS,TOOK TO THE DEALER 2 TIMES AND I ALREADY DID MY 3 TIMES, FIRST RESET THE COMPUTER, SECOND CHANGE THE TORQUE CONVERTER AND I KNOW THE 3 GOING TO BE THE TRANSMISSION CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547719October 12, 2013
POWER TRAIN
INTERMITTENT TRANSMISSION SHUDDER RANGING FROM MILD TO VIOLENT WITH ACCOMPANYING DECREASE OF POWER. SHUDDER PRIMARILY OCCURS AT LOW SPEED IN THE 20-40 MPH RANGE BUT HAS ALSO OCCURRED AT HIGHWAY SPEEDS WHEN TRANSMISSION IS NOT SHIFTING. SHUDDER SEEMS TO BE CAUSED BY A VARIETY OF VARIABLES INCLUDING SPEED AND DEGREE OF INCLINATION OF THE ROAD. LOSS OF POWER HAS OCCURRED IN POTENTIALLY DANGEROUS PASSING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547545October 10, 2013
POWER TRAIN
VEHICLE HAS A PERIODIC SHUDDER AS IF I WAS DRIVING OVER A RIPPLE ROAD FOR SEVERAL SECONDS. THE SHUDDER OCCURS AT VARIOUS SPEEDS USUALLY DURING LIGHT ACCELERATIONS. OVER THE MONTHS THE SHUDDER HAS PERIODICALLY RE-OCCURRED UP TO THE PRESENT TIME. THE VEHICLE NOW HAS 1,721 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547068October 7, 2013
POWER TRAIN
I WAS DRIVING THE VEHICLE AT APPROXIMATELY 43 MPH; WHEN I APPLIED THE BRAKES (WITHOUT STOPPING) AND BEGAN TO ACCELERATE AGAIN THE VEHICLE SHUDDERED FOR ABOUT 3 SECONDS. THIS SAME OCCURRENCE HAPPENED PERIODICALLY AGAIN OVER A 2-DAY PERIOD. I TOOK THE VEHICLE TO SHEEHY NISSAN (SHORT PUMP) IN RICHMOND AND WAS ADVISED THAT THE TRANSMISSION NEED TO BE REPLACED AND THAT NISSAN WAS SENDING ANOTHER TRANSMISSION FOR THE DEALERSHIP TO INSTALL. MY WIFE CALLED NISSAN NORTH AMERICA REGARDING THE VEHICLE AND WAS GIVEN A CASE NUMBER; I ALSO CONTACTED NISSAN BY EMAIL ABOUT TWO DAYS LATER AS WE HAD NOT RECEIVED A CALL BACK AND FILED A COMPLIANT ASKING THAT ME VEHICLE EITHER BE REPLACED WITH ANOTHER BRAND NEW 2013 NISSAN PATHFINDER SL OR THAT THE ORGANIZATION REFUND MY MONEY. IN THE END NISSAN CONSUMER AFFAIRS REFUSED TO HONOR MY REQUEST AND ADVISED THAT THEY WOULD ONLY REPAIR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547158October 7, 2013
POWER TRAIN
WAS DRIVING IN TRAFFIC AND TAPPING GAS PEDAL VERY LIGHTLY MAINTAINING SPEED WITH TRAFFIC THE TRANSMISSION BEGAN TO SHUDDER AND LOST POWER. WHEN I STEPPED HARDER ON GAS PEDAL THE CAR HESITATED AND THEN WENT. IT FELT LIKE RUNNING OVER RUMBLE STRIPS. ABOUT 10 MINUTES LATER IT DID IT AGAIN SO I CALLED DEALER CAUSE THE CAR WAS BRAND NEW. THEY SAID THEY WERE AWARE OF THE ISSUE WITH THIS MODEL AND TO BRING IT IN 2 DAYS LATER ON WEDS 10/3/13. I ASKED IF IT WAS SAFE TO DRIVE IT OR SHOULD I HAVE IT TOWED THEY SAID TO DRIVE IT. IT DID THE SAME THING MULTIPLE TIMES THAT DAY I WAS ABLE TO RECORD ONE EVENT ON AN IPHONE. I BROUGHT THE VEHICLE INTO THE DEALER EARLY AS I DID NOT WANT TO CAUSE ANY DAMAGE TO THE TRANSMISSION WHICH APPEARED TO BE SLIPPING AND BANGING. THE VEHICLE HAS BEEN THERE FOR MULTIPLE DAYS ALREADY AND THEY PREDICT AT LEAST TWO WEEKS AT WHICH TIME THEY PLAN TO CHANGE THE TRANSMISSION WITH A REMANUFACTURED TRANS. I SAID I WOULD NOT ACCEPT A USED PART/ REMANUFACTURED AS THE VEHICLE IS BRAND NEW AND WAS VERY EXPENSIVE. I BOUGHT A BRAND NEW VEHICLE FOR A REASON I WANTED NEW NOT USED. WANTED NO PROBLEMS HUH THEY REFERRED ME TO NISSAN CONSUMER AFFAIRS. THEY CALLED AND SAID THEY ARE REVIEWING THE ISSUE WITH THE DEALER AND WILL GET BACK TO ME 10/8/13 A WEEK HAS ALREADY PAST AND NO RESOLUTION. THE VEHICLE WAS ALSO IN FOR SERVICE FOR THE PASSENGER AIRBAG AS IT WAS DISPLAYED AT DELIVERY AND THE VEHICLE WAS RETURNED TO DEALER MINUTES AFTER DELIVERY AND WAS KEPT FOR 4 DAYS TO MAKE THAT REPAIR. ALL TOLD THE VEHICLE WAS IN SERVICE FOR ABOUT 1 MONTH AND APPEARS THAT IT WILL BE IN THE SHOP FOR 3 WEEKS. VERY DISAPPOINTED AND NOT HAPPY WITH ANSWERS FROM NISSAN THUS FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546483October 2, 2013
POWER TRAIN
HI, I BOUGHT A 2013 NISSAN PATHFINDER PLATINUM IN MAY. AS I HAVE LATER FOUND OUT, THE MODEL APPEARS TO HAVE A SHUDDER ISSUE WITH THE TRANSMISSION WHICH IS AFFECTING MY VEHICLE AS WELL. I REPORTED THIS ISSUE TO MY LOCAL NISSAN DEALER (SHEEHY NISSAN MANASSAS) IN LATE AUGUST AND THEY VERIFIED THE ISSUE. I WAS TOLD PARTS WERE ORDERED AND THAT MY VEHICLE WOULD BE FIXED IN 1 MONTH. IT IS NEARLY 2 MONTHS LATER AND I AM STILL WAITING ON A RESOLUTION. I MONITOR NISSAN PATHFINDER'S FACEBOOK PAGE, THEIR TECHNICAL SERVICE BULLETINS ETC..... AND IT APPEARS THAT NISSAN IS TRYING DIFFERENT SOLUTIONS LIKE CHANGING TORQUE CONVERTER, REPROGRAMMING TCM, AND EVEN REPLACING THE ENTIRE TRANSMISSION...... AND STILL NO SOLID RESOLUTION. FURTHERMORE, THE VEHICLES NAVIGATION SYSTEM CONSTANTLY FREEZES OR DOES A HARD REBOOT. I WOULD LIKE GUIDANCE ON WHAT CAN BE DONE TO EXPEDITE A RESOLUTION OR IF I AM ENTITLED TO HAVE NISSAN BUY THE VEHICLE BACK IF THEY HAVE NO RESOLUTION IN SIGHT. I AM CONCERNED ABOUT THE SAFETY IMPACT OF A CONTINUED SHUDDER AND LOSS OF POWER ON THIS NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546402October 1, 2013
POWER TRAIN
LESS THAN A BLOCK FROM MY HOME THE CAR SUDDENLY LURCHED THEN RESUMED NORMALLY. AS I PULLED INTO MY SLIGHTLY ELEVATED DRIVEWAY, THE CAR SHUTTERED THEN STOPPED. WHEN I STEPPED ON THE ACCELERATOR IT REVVED BUT DID NOT MOVE. WHEN I EXITED THE VEHICLE, TRANSMISSION FLUID WAS DRAINING OUT AND A TRAIL OF FLUID WENT FROM MY CAR ALL THE WAY DOWN THE ROAD. THE CAR WAS IMMOBILE. THE DEALERSHIP PICKED UP THE CAR AND FOUND THAT A CLAMP TO THE TRANSMISSION COOLER LINE WAS MISSING AND THE HOSE CAME OFF RESULTING IN LOSS OF FLUID. THE DEALERSHIP REPLACED THE CLAMP AND FLUIDS AND DID A COMPLETE INSPECTION OF THE CAR BEFORE RETURNING IT TO ME. BOTH THE DEALERSHIP AND NISSAN NO. AMERICA EXECUTIVE OFFICES WENT ABOVE AND BEYOND TO CORRECT THE PROBLEM. THE CAR NOW SEEMS TO BE FULLY OPERATIONAL AND HAS SHOWN NO SIGNS OF RESIDUAL ISSUES. AS A CONSUMER I AM VERY SATISFIED WITH THE OUTCOME, THE DEALERSHIP AND NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546403October 1, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, FUEL SYSTEM, GASOLINE
I FOUND THIS VIDEO ON YOUTUBE, THIS THE SAME NOISE I FEEL WHEN IAM DRIVING MY 2013 PATHFINDER. I ALREADY TOOK IT IN TO THE DEALERSHIP THEY SAY IT NEEDED AND ADDED CVT FLUID CAUSE IT WAS LOW ON IT. IT SEEMS THAT WAS NOT THE ISSUE CAUSE THE CVT JERKING AND THE LOST OF POWER WHEN DRIVING IS STILL THERE. THE VIN NUMBER IS [XXX],.THANKS FOR YOUR ASSISTANCE, I WAS SO HAPPY WITH THE PURCHASE THAT IF THIS ISSUE IS NOT RESOLVED.I MAY HAVE TO RETURN IT, DUE TO THE SAFETY CONCERN FOR MYSELF AND FAMILY.I HAVE ENCLOSED LINK ALSO WILL BE THERE AGAIN TOMORROW MORNING FOR THE SAME ISSUE. HTTP://WWW.YOUTUBE.COM/WATCH?V=PMJR62ZW_88. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546415October 1, 2013
ENGINE, POWER TRAIN
WHEN I AM ACCELERATING OR DRIVING AT LOW SPEEDS THE CAR SHUDDERS. 'BEEN TO NISSAN TWICE NOW, IT STILL SHUDDERS EVEN THOUGH THEY REPROGRAMMED THE ECM AND REPLACED THE TORQUE CONVERTER AFTER REMOVING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545615September 27, 2013
POWER TRAIN, AIR BAGS
I PURCHASED MY 2013 NISSAN PATHFINDER, LESS THAN 6 MONTHS AGO. WE CURRENTLY HAVE 7100 MILES ON IT. WE HAVE NOT EVEN HAD OUR 2ND OIL CHANGE AND I HAVE ALREADY HAD IT IN THE SHOP 4 TIMES AND I HAVE TO TAKE IT IN TODAY FOR THE SAME ISSUE, DEALING WITH THE TRANSMISSION. AT ROUGHLY 1000 MILES, WE TOOK IT BACK TO THE DEALERSHIP IN KNOXVILLE TN DUE TO A STUTTERING WHEN COMING TO A STOP, PUTTING THE CAR IN PARK AND WHEN TAKING OFF FROM A STOP. WE WAS TOLD THIS WAS DUE TO THE NEW TRANSMISSION IN THE 2013 AND THE CAR WAS TRYING TO GET IN THE BEST GEAR FOR THE MOST EFFICIENT GAS MILEAGE. CAME TIME FOR OUR 1ST OIL CHANGE AT 3500 AND WE TOLD THEM TO CHECK THE STUTTER AGAIN AND WAS TOLD THAT IT WAS DUE TO THE TRANSMISSION, BUT THE COMPUTER WOULD CORRECT ITSELF. WE TOOK THE CAR BACK TO THE DEALER AT THE BEGINNING OF SEPT AND WAS GIVEN A RENTAL FOR 2 DAYS AND WAS TOLD THE PROBLEM WAS DUE TO THE TORQUE CONVERTER AND THEY WOULD REPLACE THE PART. THEY ALSO SAID THE FIXED THE AIRBAG RECALL AT THIS APPOINTMENT. AFTER 2 DAYS THE PART CAME IN AND THE VEHICLE WAS RETURNED IN 4 DAYS AFTER THE REPAIR. ON 9/26/13 THE VEHICLE WAS STILL STUTTERING WHEN I CAME TO A RED LIGHT ON A HILL. THE LIGHT TURNED GREEN AND I PRESSED THE GAS PEDAL AND THE CAR DID NOT MOVE, BUT THE ENGINE RPM MOVED. THEN THE CAR KICKED INTO GEAR AND MOVED. I CAME TO ANOTHER HILL AND THE VEHICLE WAS BARELY ABLE TO MAKE IT UP THE HILL. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN ON TODAY, 9/27/13 TO HAVE IT CHECKED AGAIN. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY DUE TO THESE PROBLEMS IN THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545650September 27, 2013
POWER TRAIN
I BOUGHT THIS VEHICLE IN NOVEMBER 2012 BECAUSE I HAD HEARD ALL GREAT THINGS ABOUT NISSAN. THE FIRST WEEK OF OWNING THE VEHICLE I HAD ISSUES WITH THE DRIVER SIDE POWER WINDOW. IT WOULD EITHER GO DOWN EXTREMELY SLOWLY OR NOT AT ALL. I BROUGHT IT BACK TO THE DEALERSHIP AND THEY "FIXED THE PROBLEM". THE WINDOW IS STILL VERY SLOW BUT BETTER THAN IT WAS. A COUPLE WEEKS LATER, THE PASSENGER AIR BAG LIGHT STARTED GOING ON AND OFF ALL THE TIME. IT DIDN'T MATTER IF THERE WAS A PERSON IN THE SEAT OR NOT. I BROUGHT IT BACK TO THE DEALERSHIP AND THEY "FIXED THE PROBLEM". IT STILL GOES ON ONCE IN A WHILE BUT VERY RARELY. BIGGEST PROBLEM, SINCE I BOUGHT THE VEHICLE IT HAS BEEN SHUDDERING (ALMOST LIKE GOING OVER A RUMBLE STRIP) WHEN I AM DRIVING LOW SPEEDS. (AROUND 20 MPH) I DROPPED THE VEHICLE OFF AT THE DEALERSHIP THIS MORNING AND THEY TOLD ME THAT THEY ARE AWARE OF THE PROBLEM AND THEY WILL EITHER NEED TO DO A SOFTWARE UPDATE OR POSSIBLY GIVE ME A NEW TRANSMISSION. I AM NOT HAPPY!! WHEN YOU SPEND $35,000 ON A VEHICLE YOU DO NOT EXPECT ALL OF THESE PROBLEMS. I WILL NEVER BUY ANOTHER NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545709September 27, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND DECELERATING, THE BRAKES FAILED WHEN ENGAGED. THE CONTACT WAS ABLE TO SHIFT INTO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,312.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545148September 24, 2013
POWER TRAIN
THE CAR STARTED TO VIBRATE AND SURGE . IT MAKES LOUD BANG NOISES AT THE FRONT OF THE CAR. IT FEELS LIKE ITS LOOSING POWER AND ITS HARD TO PICK UP. IT HAS DONE THIS WHILE APPROACHING TO A CAR OR SLOWING DOWN. I TOOK IT TO THE DEALER AND THEY REPROGRAM THE COMPUTER BUT STILL DOING THE SAME PROBLEM OVER AND OVER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545032September 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544837September 22, 2013
POWER TRAIN
THE VEHICLE WOULD SHUDDER AND SHAKE VIOLENTLY AT LOW SPEEDS - 17 TO 25 MPH. I WAS CONCERNED THAT IT WOULD DAMAGE THE VEHICLE AND CAUSE MOTOR MOUNTS AND OTHER PARTS TO SHAKE LOOSE. I TOOK THE VEHICLE TO A DEALERSHIP IN SALISBURY, MD WHILE I WAS ON VACATION AND THEY SAID THEY COULD NOT DUPLICATE THE CONDITION. THEY SENT ME ON MY WAY WITH NO CORRECTIVE MEASURES. (YET IT DID IT ALL THE WAY HOME) UPON RETURNING HOME I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED THE CAR. THEY WERE MUCH MORE SUPPORTIVE AND STATED THEY WERE AWARE OF THE PROBLEM WITH 2013 PATHFINDERS AND IT WOULD NEED A NEW TORQUE CONVERTER AND BE REPROGRAMMED. I LEFT THE CAR WITH THEM FOR OVER A WEEK AND THEY MADE THE REPAIRS. THEY STATED THEY DID NOT KNOW IF IT WOULD CORRECT THE PROBLEM. UPON GETTING THE CAR BACK IT NO LONGER SHOOK AND VIBRATED AT LOW SPEEDS BUT INSTEAD IT THEN SHOOK AND VIBRATED VIOLENTLY AT MID SPEEDS (40 TO 50 MPH). I RETURNED IT TO THE DEALERSHIP AND THEY DETERMINED IT NEEDED A WHOLE NEW TRANSMISSION. THEY KEPT IT 10 DAYS...REPLACED THE TRANSMISSION. I PICKED IT UP 9/20/13. WHEN I DROVE IT HOME IT WOULD NOT GO INTO GEAR. I HAD TO SHIFT IT SEVERAL TIMES TO GET IT TO MOVE OUT OF NEUTRAL AND FINALLY IT TOOK HOLD. THE FOLLOWING DAY IT WOULD NOT GO INTO REVERSE. I WAS ABLE TO GET IT TO CONNECT AFTER SEVERAL ATTEMPTS AND DROVE IT STRAIGHT BACK TO THE DEALERSHIP. I AM BACK IN A RENTAL AND HAVE NO IDEA WHAT IS GOING ON WITH MY VEHICLE. PERHAPS THE VIOLENT SHAKING IS WHAT IS CAUSING THE TRANSMISSION FLUID LINES TO COME LOOSE. I FEEL THIS VEHICLE IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544580September 20, 2013
POWER TRAIN
I NOTICED THE VEHICLE WOULD START SPUTTERING OR SHUTTERING LIKE ITS LOOSING POWER AND THE TRANSMISSION OR ENGINE WOULD SHAKE WHILE ITS SPUTTERING. I TOOK IT TO DAN MULLINS NISSAN HERE IN LAWTON, OK AND I WAS TOLD THAT IT WAS NORMAL NOW IT IS DOING IT MORE OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544613September 20, 2013
AIR BAGS
PURCHASED A NEW 2013 PATHFINDER IN NOVEMBER OF 2012. WE EXPERIENCED THE PROBLEM REPORTED PER THE AIR BAG RECALL. WE HAD THE RECALL PERFORMED. SUBSEQUENT TO THE RECALL REPAIRS, WE HAVE ON MULTIPLE OCCASIONS HAD THE AIRBAG OFF LIGHT ILLUMINATE WITH AN ADULT IN THE PASSENGER SEAT. THE PROBLEM IS INTERMITTENT. WE TOOK THE VEHICLE TO A DEALER. HE WAS UNABLE TO DUPLICATE THE PROBLEM AND UNWILLING TO PURSUE A REPAIR. HE CALLED NISSAN TECH SUPPORT AND PRINTED INFORMATION TO INSTRUCT US ON HOW THE SYSTEM OPERATES AND ON HOW TO SIT CORRECTLY IN THE SEAT. WE HAVE DRIVEN FOR MANY YEARS AND ARE AWARE OF HOW SEATS WORK. WE CALLED NISSAN TO ESCALATE THE ISSUE. CLEARLY, BASED ON OUR EXPERIENCE AND THE MULTIPLE COMPLAINTS ON THE NHTSA SITE, NISSAN HAS FAILED TO ADDRESS THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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