Nissan Pathfinder Complaints (2017)

188 consumer complaints on file.

#11545967September 22, 2023
AIR BAGS
Faulty airbag module. Error Code DTC-B0020-13. Requires replacement of the left front seat back assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532455July 15, 2023
ENGINE
According to the dealership the engine has sludge and unrepairable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525236June 4, 2023
ENGINE, POWER TRAIN, STEERING
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512069March 15, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511288March 11, 2023
ELECTRICAL SYSTEM, SUSPENSION
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511243March 10, 2023
POWER TRAIN
CVT code P17FO, variable transmission going less than 90k miles. Always dealer maintained, Niassan says "sorry"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509578February 28, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11505901February 6, 2023
EXTERIOR LIGHTING
Recently, I have noticed that my SUV has not had good luminating ability so I naturally assumed it was a faulty or weak bulb. I have since then changed the bulbs to LED and still the same issue exists, I cannot see 3 feet in front of me at night. It is a danger to me, my occupants and others. It seems that the headlamp assembly is delaminating from the inside causing the reflective piece to become ineffective, regardless of how strong of a bulb you have. I researched this issue and seems to be prevalent in Nissans, in fact, Nissan had a recall on their Nissan Altima headlamps for the same reason. That recall ended last year but did not include my vehicle. Please help me since each assembly is approximately $250-$300 each, plus installation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495199November 28, 2022
UNKNOWN OR OTHER
Sunroof exploded & glass fell on me while driving on freeway. Heard popping sound when it occured. Glad I wasn't injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488216October 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482578September 2, 2022
ENGINE
Nissan 2017 pathfinder 67000 miles.engine making noise went to dealership.I call Nissan consumer affairs but no assistance.dealership told engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476421July 28, 2022
ELECTRICAL SYSTEM
Cooling fan bearing rattling before it goes out and causes a vehicle to catch fire or overheat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471433June 28, 2022
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving approximately 50 MPH, the hood was raising up but did not open all the way. The contact stated that she was able to see the hood moving up and down. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The contact stated that she had informed the dealer of the issue and was informed that the issue was normal. The manufacturer was not made aware of the failure. The contact was relating the failure to an unknown recall for 2013-2016 Nissan Pathfinders. The VIN was not available. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471140June 27, 2022
ENGINE
The contact owns a 2017 Nissan Pathfinder. The contact stated that while the vehicle was at the dealer to be repaired under NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic), the dealer diagnosed that there was a mechanical defect in the engine and that the engine needed to be replaced. The vehicle was then taken to Nissan of Yorktown Heights (3495 Old Crompond Rd, Yorktown Heights, NY 10598) where the dealer performed the recall repair and replaced the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468063June 7, 2022
SERVICE BRAKES, POWER TRAIN
Multiple times since ownership as of 11/09/2019 during hard braking the ABS system failed to engage and wheels locked for a portion of stopping; the ABS would hesitantly engage after a few sec on separate occasions. Simultaneously, the transmission disengaged into neutral causing power to the FWD to not respond for at least 10-60 seconds after the car had completely stopped to the ABS system notification. On 11/31/2022, I hard braked to avoid a collision with a white ford pickup and coasted to the side of the road. Shutting down and restarting the car had no effect. After approx. 3 mins the transmission engaged and I was able to move. A line of traffic was waiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458076March 23, 2022
ENGINE
The radiator fan is failing at 62k miles. Researching online it was found that this is a common occurrence for 2017 Nissan Pathfinders between 20k and 80k miles. Fan failure could lead to overheating and eventually fire. Vehicle was taken into the dealership for a knocking/rattling noise coming from under the hood. There were no check engine lights or warning lamps to indicate an issue. The dealership has to order a complete new assembly and motor, which is an extensive repair as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457049March 16, 2022
AIR BAGS
Airbag light blinks/ disabled all the time. DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) Can't reset/ reprogram! Nissan has Service Bulletin NTB19-071 which includes My vehicle year in it, but when called Dealer was told no recalls for that issue! Vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453791February 24, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at an undisclosed speed, there was a rattling sound coming from the front end of the vehicle while the air conditioner was activated. The vehicle was taken to the dealer and diagnosed with bearing wear, causing the fan assembly failure. The contact was informed that the fan assembly needed to be replaced and that the fan blades could detach, causing the radiator to leak and the engine to fail. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451248February 9, 2022
UNKNOWN OR OTHER
2013 – 2017 PATHFINDER; RADIATOR SHROUD AND COOLING had faulty FAN ASSEMBLY REPLACEMENT PROCEDURE. It rattles and potential overheat if fan stops working. This starting rattling at 37k miles. APPLIED VEHICLES: 2013 – 2017 Pathfinder (R52) SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air duct does not need to be removed as part of the procedure. Use this SERVICE PROCEDURE (in place of the ESM) and the CLAIMS INFORMATION in this bulletin. The ESM will be updated at a later date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450104February 3, 2022
UNKNOWN OR OTHER
Nissan is disconnecting service for Nissan Connect Service. This disables the SOS connect function. This could result in a sever crash not being reported that could complicate or hinder occupant(s)injuries. Also, it affects I-Key functions and other various data functions. Nissan Support claims it would not be a problem and the dealership, Tristate Nissan-Winchester VA 22602, stated there is nothing that can be done. Supposedly it is due to the loss of 3G telecommunications service. Other Automotive manufacturers are facing the same issue except they are are offering reprogramming to correct the issue, Honda for example.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Pathfinder