Nissan Pathfinder Complaints (2013)

891 consumer complaints on file.

#10749110August 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT THE PASSENGER SIDE FRONTAL AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748664August 14, 2015
SEAT BELTS
THE SEAT BELTS DO NOT RETRACT BACK IN. THEY DO NOT PULL OUT WHEN TRYING TO LATCH ON. THE FRONT SEATS ARE FINE THEY ARE ALL THE BACK SEAT SEAT BELTS. THERE HAS NOT BEEN ANY ACCIDENTS YET BUT THE SEAT BELTS IN THE BACK SEATS MAY BE A PROBLEM IF THERE IS AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746635August 6, 2015
STRUCTURE:BODY
DRIVER INTERIOR DOOR HANDLE BROKE AT 15,000 MILES AND PASSENGER INTERIOR HANDLE BROKE AT 17,000 MILES. YOU CANNOT GET OUT OF THE VEHICLE USING THE DOOR HANDLE. THE POWER WINDOW HAS TO BE PUT DOWN, THEN YOU HAVE TO UNLOCK THE DOOR, THEN REACH OUTSIDE THE CAR TO USE THE EXTERIOR DOOR HANDLE TO GET OUT. THIS IS A SERIOUS HAZARD IF NEEDING TO EXIT THE VEHICLE IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746399August 5, 2015
AIR BAGS, SEAT BELTS
THE CAR HAS BEEN THROUGH ALL THE RECALLS THAT WERE RECOMMENDED TILL DATE. FRONT PASSENGER SEAT SEATBELT WARNING NOT WORKING EVEN WHEN A PERSON(200 LB) PERSON WAS SITTING ON IT. THE PERSON FORGOT TO WEAR THE SEATBELT. BUT NO WARNING WAS PROVIDED FOR SEATBELT. THE PASSENGER AIRBAG LIGHT SHOWED IT WAS OFF TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734919July 18, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE I WAS TOLD THAT THIS HAD HAPPENED PREVIOUSLY IN THE VEHICLE (AROUND JUNE 22, 2015), I EXPERIENCED IT ON 7/6/15. I WAS TRAVELING ON THE HIGHWAY AT @ 68 MPH. I SLOWED TO TAKE AN OFFRAMP LEFT ONTO A CONNECTOR AND PRESSED THE ACCELERATOR TO REGAIN SPEED. THERE WAS NO RESPONSE; THE ACCELERATOR HAD NO POWER--EVEN WHEN PRESSED TO THE FLOOR. THE CAR BEGAN TO LOSE SPEED. IT WAS A BUSY TIME OF DAY, AND THERE WAS A CAR BEHIND ME. I TOOK MY FOOT OFF THE ACCELERATOR AND PRESSED IT AGAIN; THIS TIME IT WAS RESPONSIVE. IN ADDITION TO THE LOSS OF POWER, THE CAR 'HITCHED' AS I WAS DRIVING AND BRAKING, AND THE ABS AND TRACTION CONTROL LIGHTS CAME ON. THIS HAPPENED MULTIPLE TIMES AFTERWARDS--NOT JUST ON TURNS. ON 7/7, I CALLED NISSAN SERVICE. I DID NOT DRIVE THE CAR AGAIN UNTIL THEY FIT ME IN (THURS., 7/9). THE DRIVE TRAIN IS STILL UNDER WARRANTY, AND I WAS INFORMED THAT THERE WAS A CRT REPROGRAMMING RECALL THAT NEEDED TO BE DONE, BUT IT HAD NOTHING TO DO WITH WHAT WAS HAPPENING, SO THEY WOULD RUN MULTIPLE DIAGNOSTICS AT $125 OR MORE A PIECE. AFTER MULTIPLE DIAGNOSTICS AND A TECHNICIAN DRIVING MY CAR 44 MILES, SERVICE "COULD NOT DUPLICATE CONCERN," DID NOT KNOW OF ANY LIKE PROBLEMS WITH THE CAR, HAD PERFORMED THE RECALL, AND SENT ME HOME AT NO CHARGE (?) ON 7/10. AFTERWARDS, I DID NOT DRIVE THE CAR FOR SEVERAL DAYS. ON 7/16, IT SEEMED SAFE, AND MY DAUGHTER WAS DRIVING WITH ME IN THE PASSENGER SEAT. IT HAPPENED AGAIN--ON A BUSY ROAD! THE ABS AND TRACTION CONTROL LIGHTS CAME ON TOO. WE STOPPED; I TOOK A PICTURE, IMMEDIATELY EMAILED IT TO SERVICE, & SWITCHED DRIVERS. THERE'S NO RESPONSE YET. NISSAN ONLINE FORUMS ARE FULL OF 2013 PATHFINDER (AND NISSAN CRT MODEL) OWNERS EXPERIENCING THE EXACT SAME PROBLEMS, BEING TOLD SIMILAR THINGS, AND HAVING TRANSMISSIONS (CRT) REPLACED BUT IT HAPPENING AGAIN. NISSAN WON'T ACKNOWLEDGE WHAT SEEMS TO BE A WIDESPREAD PROBLEM WITH THE CRT & THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733877July 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE FRONT SEAT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT FAILURE OCCURRED WITH A FRONT SEAT PASSENGER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732012July 5, 2015
AIR BAGS
THE RECALL FOR THE FRONT PASSENGER AIRBAG LIGHT INDICATING THAT THE AIRBAG IS NOT ARMED WAS PERFORMED IN 2014. I NEVER HAD AN ISSUE WITH THIS LIGHT UNTIL AFTER THE RECALL WAS PERFORMED. SINCE THEN, IT OCCURS PERIODICALLY FOR SEVERAL MINUTES, DESPITE A PASSENGER OF FROM 80 LBS TO 215 LBS. I TELL THEM TO SIT BACK HARDER OR LIFT THEIR BUTT UP AND SIT DOWN AGAIN TO SEE IF THE LIGHT GOES OFF. SOMETIMES IT DOES WITH THE HEAVIEST PASSENGERS, BUT NOT WITH THE LIGHTEST. THIS IS VERY INTERMITTENT AND THE DEALER REPS CAN NEVER DUPLICATE THE PROBLEM. I SUSPECT THE ISSUE IS IN THE SENSORS IN THE SEAT, BUT WHO KNOWS? OBVIOUSLY, THERE ARE MANY OTHER PATHFINDERS WITH THE SAME ON-GOING PROBLEM AND THIS NEEDS TO BE FIXED BECAUSE WE DON'T KNOW IF THE AIRBAG IS REALLY INOPERATIVE OR WHETHER IT WILL WORK DESPITE THE LIGHT. I DON'T WANT TO FIND OUT EITHER! FORTUNATELY, I DRIVE CAREFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731868July 3, 2015
AIR BAGS
IN MAY 2014, THERE WAS A NHTSA RECALL(14V-138) FOR THE OCS SYSTEM THAT "IN THE AFFECTED VEHICLES, THE OCS SOFTWARE MAY INCORRECTLY CLASSIFY THE PASSENGER SEAT AS EMPTY WHEN IT IS OCCUPIED BY AN ADULT." AS A RESULT OF THIS SAFETY ISSUE, THE POSSIBILITY OF FAILURE OF THE AIRBAG TO DEPLOY INCREASES THE RISK OF INJURY TO THE PASSENGER. MY NISSAN PATHFINDER, PURCHASED JUNE 2013 AT AIRPORT NISSAN IN CLEVELAND, OH, WAS SERVICED FOR THIS RECALL IN JUNE 2014; HOWEVER, THE SAFETY ISSUE WAS NOT RESOLVED BY THE SOFTWARE REPROGRAMMING AND THIS ISSUE CONTINUES IN MY VEHICLE TO THIS DAY. MY CAR HAS BEEN IN FOR SERVICE 9 TIMES RELATED TO THIS ISSUE AS THIS SAFETY CONCERN WAS REPORTED BEFORE THE RECALL WAS ISSUED, FIRST REPORTED FEBRUARY 2014. THE AIRPORT NISSAN SERVICE DEPT HAS REPLACED THE AIRBAG CONTROL UNIT, REPLACED THE SEAT FRAME, REPLACED BOTH SENSORS, ENSURED PROPER TORQUEING AND COMPLETED ZERO POINT CALIBRATIONS PER THE SERVICE WRITE UPS AND DIRECTION OF NISSAN CORPORATE. A COMPLAINT WAS FILED WITH NISSAN NORTH AMERICA AND NISSAN REGIONAL DIAGNOSTIC TROUBLESHOOTER, BILL MCRAY WAS SENT TO TEST MY VEHICLE. THE ISSUE COULD NOT BE REPRODUCED DURING TESTING AND NO CODES SHOWED ON THE SYSTEM. HOWEVER, I HAVE VIDEO OF THE LIGHT ON WHILE A PASSENGER IS IN THE SEAT FROM EARLY 2014 UP TO JULY 2, 1015. NISSAN CONSUMER AFFAIRS DEPT RULED THAT THEY WERE NOT IN A POSITION TO BUY BACK MY CAR AND BECAUSE MY CAR IS STILL IN WARRANTY, THEY WOULD NOT OFFER ASSISTANCE IN PURCHASING A NEW PATHFINDER; EVEN THOUGH THEY HAVE NOT OFFERED ANY OTHER POSSIBLE SOLUTIONS TO FIX THE SAFETY CONCERN. A CERTIFIED LETTER WAS SENT JUNE 17, 2015, REQUESTING ASSISTANCE, TO NISSAN NORTH AMERICA - MR. FRED DIAZ, SR. VP SALES & MARKETING AND OPERATIONS, AND MR. JOSE MUNOZ, EXECUTIVE VP, WITH AN EMAIL COPY ALSO SENT. A FOLLOW UP PHONE CALL TO THE EXECUTIVE LINE WAS MADE JUNE 30, 2015 WITH STILL NO RESPONSE RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731388June 30, 2015
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING, VEHICLE LOOSES POWER, ACCELERATION, PRESSING ON GAS AND NOTHING HAPPENS, SHIFT CAR TO NEUTRAL AND PRESS ON GAS AND RPM"S GO UP, SHIFT BACK TO DRIVE, PRESS ON GAS AND RPM'S DON'T MOVE, VEHICLE DOES NOT GO. ALL THE TIMES THAT IT HAS HAPPENED WE HAD TO COAST EITHER TO THE SIDE OF ROAD, OR TO NEXT LIGHT. THIS IS A REAR END COLLISION WAITING TO HAPPEN, THIS IS DEFINITELY A SAFETY ISSUE!!! TOOK CAR TO NISSAN DEALER, BUT SINCE CAR DID NOT DETECT ANY ERROR CODES, DEALERSHIP WAS UNABLE TO FIND FIX, BUT THERE IS DEFINITELY SOMETHING WRONG WITH CAR, HTTP://WWW.CARCOMPLAINTS.COM WENT UNTO THIS SITE AND FOUND MORE THAN 100 COMPLAINT SIMILAR TO MINE, ABOUT CAR LOOSING POWER. SOMEBODY HAS TO LOOK INTO THIS BEFORE SOMEONE GETS SERIOUSLY HURT OR DIES. THIS IS MY WIFE'S CAR AND I HAVE A 3YR OLD AND A 2YR OLD THAT SHE DRIVES AROUND, PLEASE, SOMEONE LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726032June 18, 2015
POWER TRAIN
I GOT A NISSAN PATHFINDER PLATINUM 2013, WHILE I WAS DRIVING AT 40 MPH, RIGHT IN THE MIDDLE OF THE ROAD IT STOPPED ACCELERATING FOR A GOOD 5 TO 15 SECONDS, EVEN THU I PRESSED THE GAS MEDAL ALL THE WAY DOWN TO THE FLOOR. THAT HAPPENED VERY OFTEN NOW. I TOOK IT TO THE SUTHERLAND NISSAN DEALERSHIP IN FORT MYERS , FLORIDA, THEY WERE TELLING IT COULD BE THE CVT TRANSMISSION. I ENCOURAGE EVERYBODY WHO HAS THIS SAME PROBLEM WITH THEIR NISSAN VEHICLE TO COME FORWARD AND COMPLAINED. THAT CVT TRANSMISSION PROBLEM IS A BIG SAFETY ISSUE AND THAT DIRECTLY PUT PEOPLE LIFE IN GREAT DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724568June 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. WHILE OPERATING THE VEHICLE WITH AN AVERAGE SIZE ADULT SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR LIGHT ILLUMINATED AND INDICATED THAT THE PASSENGER SIDE AIR BAG SYSTEM WAS DEACTIVATED AND WOULD NOT DEPLOY IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SYSTEM WAS RESET; HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721746May 27, 2015
AIR BAGS
PASSENGER AIRBAG LIGHT COMES ON WHEN PASSENGER IN EXCESS OF 120LBS IS SEATED IN SEAT. LIGHT RANDOMLY COMES ON AND GOES OFF EVEN THOUGH PASSENGER IS SEATED PROPERLY. HAVE REPORTED THIS TO NISSAN REPEATEDLY AND THEY INDICATE AIRBAG SENSOR IS FUNCTIONING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721372May 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION BEGAN TO HESITATE EXCESSIVELY IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION COMPUTERIZED SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AFTER THE REPAIR. ON A SEPARATE OCCASION, THE TRANSMISSION FAILED TO OPERATE WHILE DRIVING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721524May 26, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721331May 25, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE LIGHT ON THE PASSENGER SIDE WOULD NOT GO OFF, AND ENGINE WOULD BE SURGING AND THE CAR WOULD SHAKE, EVEN IF THE CAR WAS ON CRUSE CONTROL MODE AND SPECIALLY GOING UP HILL. WE TOOK IT TO A DEALER TWICE AND THEY SAID THERE WAS NO PROBLEM- "COULD NOT DIAGNOSE THE PROBLEM. THEY "UPDATED THE SOFTWARE" TO NO AVAIL. THEY SEND US TO THE COMPANY AND THEY DID NOT DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717336May 19, 2015
AIR BAGS
PASSENGER SEAT AIRBAG WARNING LIGHT IS NOT WORKING AGAIN. FIRST TIME FIXED BY NISSAN BASED ON RECALL ISSUED. ONCE AGAIN THE PASSENGER SEAT AIRBAG LIGHT IS INDICATING THE PASSENGER SEAT IS NOT OCCUPIED WHEN IT IS BEING OCCUPIED. DO NOT KNOW IF AIRBAG IS WORKING OR NOT. THE VEHICLE IS NOW OUT OF WARRANTY AT 37,530 MILES. NISSAN HEADQUARTERS WAS NOT HELPFUL; TOLD ME TO TAKE BACK TO DEALER AND HAVE IT CHECKED OUT AT MY EXPENSE. TOLD TO CALL BACK AND ADVISE THEM OF RESULTS; THEY WOULD THEN TAKE IT UNDER ADVISEMENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716923May 17, 2015
SERVICE BRAKES
I HAVE EXPERIENCED AN INCREASED IN BRAKE, EVERY TIME I HIT SLIGHTLY THE GAS PEDAL ON MY 2013 NISSAN PATHFINDER PLATINUM..AND I WAS DRIVING AROUND 15 TO 20 MILES/HOUR, I DON'T KNOW WHY NISSAN HAS PUT IN THE MARKET A CAR WITH SO MANY BUGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716595May 15, 2015
ENGINE, UNKNOWN OR OTHER
MY PATHFINDER HAS ALREADY HAD THE TRANSMISSION REPLACED ONCE AND IS STILL HAVING ISSUES. SINCE THIS PAST THURSDAY, IT HAS BEEN HESITATING OR FEELING LIKE IT IS IN NEUTRAL WHEN IT IS IN DRIVE. I TOOK NOTE OF THE LATEST ONE TODAY. I WAS STOPPED (ON A MAJOR STREET) WAITING FOR ONCOMING TRAFFIC TO PASS. IT DID, AND I ACCELERATED TO TURN LEFT AND THE CAR FELT LIKE I HAD PUT IT IN NEUTRAL. IT WAS SLOWLY ROLLING BUT NOT ACCELERATING AS I CROSSED OVER THE ON-COMING LANE AND CONTINUED WITH MY LEFT TURN. I CHECK TO SEE IF IT WAS IN DRIVE (IT WAS) AND CHECKED THE SPEED (20MPH) BECAUSE I HAD BROUGHT IT IN LAST WEEK WHEN IT DID IT THE FIRST THREE TIMES, AND THEY ASKED ME WHAT SPEED I WAS GOING WHEN IT HAPPENED. THE TIME PRIOR TO THAT I WAS CHANGING LANES ON THE HIGHWAY (INFRONT OF A LARGE TRUCK) AT ABOUT 50 MPH AND WHEN I WENT TO ACCELERATE, I GOT THE SAME FEELING. I COULD HAVE BEEN KILLED! THE TIME PRIOR TO THAT, I HAD BEEN AT A RED LIGHT. WHEN THE LIGHT CHANGED, I CROSSED OVER THE FIRST SECTION OF THE RED LIGHT THEN TURNED LEFT AND ATTEMPTED TO ACCELERATE BUT IT (AGAIN) FELT LIKE I HAD THROWN IT INTO NEUTRAL. I PULLED TO THE SIDE OF THE ROAD FOR A SECOND TO LET OTHER CARS PASS IN CASE IT STALLED ON ME. THE FIRST TIME WAS JUST WHEN DRIVING DOWN THE ROAD. THIS HAS ME EXTREMELY SCARED AS IN TWO OF THE SITUATIONS, I COULD HAVE BEEN KILLED IF I COULDN'T ACCELERATE TO MOVE AND A CAR PLOWED INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716018May 12, 2015
POWER TRAIN
I HAD THAT NISSAN PATHFINDER PATINUM FOR A WEEK, I NOTICED IT SHUDDERING AND SHAKING WHEN I PRESS LIGHTLY ON THE GAS PEDAL TO ACCELERATE., ITS LIKE THE VEHICLES SHUTTING DOWN ON ME. I TOOK IT TO THE DEALER SUTHERLIN NISSAN IN FORT-MYERS, FLORIDA AND I'M STILL WAITING ON THEM. FOR WHOEVER WHO HAS EXPERIENCED THIS KIND OF SHUDDERING PROBLEM, ITS A VERY SCARY AND FRIGHTENED MOMENT. NISSAN NEEDS TO DO SOMETHING ABOUT IT AS QUICK AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715151May 7, 2015
POWER TRAIN
I WAS DRIVING DOWN A LOCAL STREET TRAVELING ABOUT 35 MILES PER HOUR. AS I WAS ACCELERATING DOWN THE STREET MY CAR BEGIN TO SLOW DOWN WITHOUT ME HITTING THE BRAKES. I HAD TO TURN IN THE TURNING LANE SO KNOW ONE WOULD HIT THE BACK OF MY CAR. I TOOK MY CAR IN TO THE NISSAN DEALER WHERE I BOUGHT MY CAR. THEY COULDN'T FIND ANYTHING, BUT THE SAID IT WAS A RECALL ON A PART ON MY TRANSMISSION. THEY FIXED IT. I NOTICED THE SAME THING HAPPENED TWO WEEKS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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