Nissan Pathfinder Complaints (2018)

78 consumer complaints on file.

#11563557January 4, 2024
FUEL/PROPULSION SYSTEM
The vehicle had 58,827 miles when the fuel pump failed on 12/27/2023. The vehicle stalled at a 4-way intersection during an errand run. The vehicle would not move when shifted into drive and eventually die. The vehicle was towed to a repair shop (Greg's Japanese Auto), where a certified technician confirmed and replaced the fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548766October 6, 2023
AIR BAGS
Driver and passenger airbags deployed without cause while driving on busy expressway. No lights, warnings, sounds or crash in any way caused deployment. Broke windshield and car has been inoperative since. Insurance can't help and Nissan is being difficult trying to put blame on us. Insurance and State Police put in reports that it is a manufacturer malfunction and we are not responsible. Nissan will look at but is stalling and not giving clear timetables. Won't help with towing or rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534425July 25, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Front collision shuts off intermittently for no reason. Causes cruise control to shut off immediately and disabled collision avoidance breaking. If cruise is on and approaching slower vehicle car will not slow down causing driver to break aggressively.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526024June 8, 2023
BACK OVER PREVENTION:DISPLAY FUNCTION
The contact owns a 2018 Nissan Pathfinder. The contact stated that on several occasions when the vehicle was started, the display control unit displayed a full black screen. Additionally, the rearview camera provided an upside-down image. The vehicle was taken to an independent mechanic where it was diagnosed that the display unit needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed that the display unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516938April 13, 2023
SERVICE BRAKES
The stop lamp switch has become contaminated with silicon off-gassing from silicon-based grease used in surrounding components in close proximity. This is causing the car to not start, not able to switch gears, and break light is not turning on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514756March 31, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The Nissan DCU/Infotainment center/Radio no longer has a working display in my 2018 Nissan pathfinder (R52 model). I haven't replaced this unit and it is still not operation in the vehicle. This display is necessary for the use of the back up camera and its failure could result in damage to the vehicle, person or property. While I have not taken this to the dealer at this time, numerous others (online posts) have experienced this issue and have brought it to the dealer. The dealers response is to replace the DCU. The stereo initially started looping, now there is no display. When placing the vehicle in reverse, you may get camera from anywhere between 2-10 seconds. There were no warning lights or indicators prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513883March 26, 2023
ENGINE
I bought a 2018 Nissan Pathfinder august of 2022 from miller and miller Chevrolet in Marianna FL. I noticed the very next day after purchasing the vehicle that there was smoke coming from the tailpipe. This occurred everytime I cracked it. I took videos and pictures and sent it to my sales rep. I took it to them three times trying to get them to figure out the issue and fix it but they were unable to detect any issues. January of 2023 my Engine completely failed I had to have it towed to the dealership. They said that some rode camshaft broke. The mechanic told me that the engine was full of metal shavings. So they replaced the entire with a used low mileage engine that failed the day I picked it up 3/20/23 . I'm told that a used engine is what they are putting in it again that they (the warranty company Zurich) will not put a new one in it. I am a bartender and got to talking about this with a regular and it so happens that his wife has the same 2018 Nissan Pathfinder and he said the had the exact same problem. Their engine failed at 57,000 miles. He had to pay $15000 to put a new engine in it. I really feel like this is a manufacturing defect and should be recalled and made right. Thank you. I bought a 2018 Nissan Pathfinder august of 2022 from miller and miller Chevrolet in Marianna FL. I noticed the very next day after purchasing the vehicle that there was smoke coming from the tailpipe. This occurred everytime I cracked it. I took videos and pictures and sent it to my sales rep. I took it to them three times trying to get them to figure out the issue and fix it but they were unable to detect any issues. January of 2023 my Engine completely failed I had to have it towed to the dealership. They said that some rode camshaft broke. The mechanic told me that the engine was full of metal shavings. So they replaced the entire with a used low mileage engine that failed the day I picked it up 3/20/23 . I'm told that a used engine is what they are putting in it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511328March 11, 2023
EXTERIOR LIGHTING, BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
The Infotainment System screen is black and doesn't work. This poses a safety hazard as the navigation is inoperable; handsfree calls cannot be made while driving, which is required by law, since bluetooth is inoperable; and the back-up camera works intermittently and a person or another car could be hit while I'm backing up the vehicle.. The problem appeared quickly without warning in late January/early February 2023. I immediately took the SUV to the dealership on February 3, 2023 where it was confirmed that the Infotainment System does not work and the service manager advised that it cannot be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510500March 6, 2023
AIR BAGS, POWER TRAIN
As we were driving on the highway about 70 miles per hour, no traffic relatively, the vehicle started to violently shake and then we heard a loud explosion in the front end, prompting the front drive and passenger airbags to deploy, as well as the full right side curtain airbags. This curtain airbag struck my wife in the head and prompted her apple watch to call 911. we initally thought we popped a tire or ran over something but no damaged at all visible to the car. even the state trooper was baffled by the situation as emergency personnel arrived. the car was not driven home so when the tow facility assessed the vehicle even he was baffled and assumed perhaps the explosion happened in the front end inside the cvt transmission. the officer on site stated this couldve ended horribly with us going the normal speed on the highway but somehow we were guided safely to the side of the road.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11508782February 23, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The forward collision warning and traction control light is stuck on both together. Today is the 1st time it has come on, but when doing research I seen that people have had this issue before and that there was a recall for maxima’s and Murano’s, but nothing that has been seen for the pathfinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498068December 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
This vehicle had a recall repair related to Antilock/traction control/electronic limited slip system in March 2021. The Automatic Emergency Braking (AEB) System Warning Light and the Slip Indicator Light would come on intermittently. Ten minutes after that repair the lights came on again, and about two times in subsequent days, but not again. In the last weeks these lights have been coming on again, but more problems have been associated such as the start button will not work and these lights come on. Sometimes, when it will start, these lights come on but the car gearshift will not move out of the Park position. Or, maybe if you use remote start when you get in and push the brake pedal and the start button the car shuts off. This leaves the vehicle immobile and can leave one stranded if in a remote area. Disconnecting the battery and reconnecting does usually allow you to start it, but you cannot put the vehicle in park or you will not be able to get it out of park to drive it. Again, this is associated with the Automatic Emergency Braking (AEB) System Warning Light and the Slip Indicator Light coming on. And we have put new batteries in the key fobs, so that is not an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497281December 13, 2022
ELECTRICAL SYSTEM
The windows stopped going up unless you turn the car off and wait then they slowly go up. The back lights do no work at all when they are turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472750July 7, 2022
POWER TRAIN
The 4x4 never stays engaged. We live in an area where it snows A LOT and depend on the 4x4 for winter driving. We purchased the vehicle brand new and it had this issue. We reported it to the dealership when the vehicle had less than 500 miles on it, within the first few weeks of ownership. They couldn't figure out what was wrong. They sent someone from corporate to look at the vehicle. They found and replaced a cracked coupler. (Our vehicle was sold to us with a MAJOR broken part.) The 4x4 still wouldn't remain engaged. I kept taking it back to the dealership every few months. Nothing. Finally they sent a corporate mechanic out to look at the vehicle. He told me the 4x4 will never stay engaged because 'the drive train is set up to protect itself and the 4x4 is only to get out of a jam", and then told me it is not to be used for driving in snow. I asked why they sold these vehicles as safe for snow. He told me they don't anymore because they have realized they are not safe. So now I am stuck with a vehicle that isn't safe to drive. We purchsed a Tesla that day, January 28, 2022 and while waiting for it to arrive the transmission now went out on the vehicle. Nissan refuses to fix it claiming we are over the warranty miles. So not only is this vehicle not safe for snow and chain control (according to their mechanic) it can't be fixed. Is the NHTSB aware that Nissan Corporate Mechanics are telling people their 4x4 vehicles are not true 4x4 vehicle even though they were sold that way? In the past 4 years I have slid into snowbanks numerous times at low (under 25mph) speeds because the 4x4 does not remain engaged. Many times my children are in the vehicle. There have also been numerous times when I have slid due to the 4x4 not staying engaged where I have almost hit others. I have put my life and others lives in danger thinking my 'Auto' was making sure my vehicle was in 4x4, even though the mechanics assure me it wasn't and I was actually in 2-wheel drive.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472303July 5, 2022
ENGINE, UNKNOWN OR OTHER
Hood shakes everywhere... even if it's locked down...I'm afraid to drive it..I took it back twice .they replace the mounds ..still no good..bounces everywhere..this vechicle is dangerous and unsafe Also I purchased it in 2021 august. The transmission is going out, snatches, and drive rough with only 57,000 miles on it. I need help getting this vehicle fixed. Thank u. Trans oil changed 1 week ago by Nissan dealership..still snatches
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465915May 24, 2022
AIR BAGS
Our vehicle has 22,000 miles and the air bag sensor on the front passenger side has malfunctioned. The passenger air bag light stays on and flashes on the dash board. After being diagnosed at a local car shop they advised the vehicle would be unsafe for a passenger to sit on that side and even with weight distributed on the seat, light stays on indicating the no airbag. As the vehicle does not have much mileage this has become a huge safety concern for myself and family. We would like to acknowledge that this is a defect of the vehicle and hope for a proposed recall for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453346February 22, 2022
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple times (greater than 10) at highway speeds Forward collision avoidance warning light displayed and applied automatic braking. This has happened with and without cruise control engaged. Vehicle feels like transmission slips then reengages while traveling at highway speeds. Repair shop has been unable to reproduce.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453357February 22, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS Light comes on and stays on...Checking for recalls seeing if our vehicle could have same problem with brake fluid leaking on internal circuit board and possible fire danger. Also, several times our PATHFINDER will lose power or act as if you have shifted the transmission into neutral. This has happened at speeds from 30mph to 60 mph. Stalls and then after a few seconds it will resume speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451298February 9, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The entire braking system failed without warning! My 25 year old daughter was coming up to a busy intersection that usually has semi-trucks and when she went to break the breaks failed and the pedal went to the floor. I found out that there was a recall on the Nissan Pathfinder emergency breaking system and asked Nissan as was directed on their website to immediatly tow the car to the nearest Nissan dealership to get repaired. They refused! I was on the phone with them for 5 hours telling them that they had to come get their car the ABS light had been on and the car was a risk to our family, home and community as we lived on a main street. They refused. My husband got the car to Nissan. I have since have talked to Nissan and Nissan dealership for over 12 hours. This car also has a major transmission defect that Nissan dealership denies. They said the car is find even though I told them that my husband and I both notice the car slipping. We have 10 children, 8 that still living with us including 2 disabled children. We have asked Nissan to buy back this recalled, defective car and I was told to come pick it up at the dealership tomorrow and turn back in the rental car that they fixed it as much as they would. They did nothing to the transmission, and the Transmission has extended warranty. They know it has a defective part on it and have refused to fix it and said it was fine, even though they know the car could just shut down and shake violently when I am on the way to take my daughter to Boston from Ohio for her healthcare conditions. Upon getting my car to the shop the dealership stated the Calibers were bad, the rotors were bad, the front break pads were pad, and this was all on top of the recall on this car. Nissan needs to buy back there defective car immediately and Hertz should never have sold us this car with these know defects. Nissan informed us that Hertz car sales knew about the defects before selling us this car. Please Help us with inspection!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418314May 24, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS Warning light, traction control warning light, and emergency break warning light intermittently keeps coming home
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404295March 22, 2021
SERVICE BRAKES
VEHICLE HAD NISSAN ANTI-LOCK BRAKE (ABS) ACTUATOR SAFETY RECALL REPAIRED ON 3/12/21. TEN MINUTES AFTER LEAVING DEALERSHIP ABS WARNING LIGHTS STARTED COMING ON AGAIN AND CONTINUE TO COME ON, NOT EVERY TRIP, BUT SEVERAL TIMES PER WEEK. OBVIOUSLY, THE REPAIR HAS NOT ADDRESSED THIS SAFETY ISSUE COMPLETELY. VEHICLE HAS ABOUT 47,000 MILES ON IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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