Nissan Pathfinder Complaints (2017)

188 consumer complaints on file.

#11624636November 11, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622859October 31, 2024
ENGINE
On Sunday [XXX] while driving to Savannah Georgia to attend a funeral my 2017 Nissan Pathfinder broke down. I was able to coast off the road out of traffic in the pouring rain. I had the vehicle towed to Statesboro tire and brake in Statesboro Georgia who was in network with my extended warranty company. On May 20th 2024 I was told the engine failed due to metal in the oil. They opened a claim and diagnosed the issue. The warranty company requested the oil pan be dropped and pictures to be submitted to them to continue with the claim. Upon further inspection there was sludge and noticeable metal in the oil pan. My extended warranty company denied the claim. I asked if i could submit my maintenance records to prove the vehicle had been maintained. I was told no by the warranty company and statesboro tire and brake didn't even submit them for me. So I had to pay for the work test had been done and have the vehicle towed back to Grovetown Ga. which is where I live. I contacted Nissan consumer relations at this point not knowing what else to do. They opened a claim and I then had the vehicle towed to the Nissan dealership near me. Which they did another diagnosis and the claim through them was also denied. I purchased this vehicle used from CarMax in Augusta Georgia with 41502 miles on it. Upon purchasing the vehicle I maintained the vehicle keeping up with all of the manufacturers recommendations for maintenance and service. I contacted CarMax to see if they could do anything because they are who I purchased the vehicle from. The service manager at CarMax was able to submit my records to the extended warranty company and the claim was approved. The engine is being replaced after almost 6 months of persistence. It is a used engine but at least it's a new engine to me. On [XXX] the vehicle had 100573 miles. There were no warning lights. The vehicle had no issues until it just died on that date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622879October 31, 2024
POWER TRAIN
We have just under 80,000 miles on this & the transmission has started slipping. Pulled into an intersection after slowing (we were on the right-of-way), turned right to go up a hill & transmission hesitated. Car shuddered, then tranny kicked in & up the hill we went. We've noticed similar issues when moving from a 'slowing' motion to accelerating - highway lane changes when passing, etc. The hill thing was a stunner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618361October 6, 2024
EXTERIOR LIGHTING
Low beam headlamps becoming to dim to safely see at night resulting in having to replace entire headlamp Replacing bulb made no difference
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616631September 26, 2024
ENGINE
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The contact pulled over to the shoulder of the road and attempted to jumpstart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the property and was later towed to a local dealer where it was diagnosed but no cause for the failure was identified. The contact stated that several weeks afterwards, the display screen went black before the vehicle lost motive power. The contact pulled over to the shoulder of the road and attempted to jump start the vehicle. The contact stated that the vehicle shut off as soon as the contact arrived at the local dealer. The vehicle was taken back to the same local dealer where it was diagnosed but no cause for the failure was identified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614214September 12, 2024
UNKNOWN OR OTHER
Thursday 9/12/24 6:38 am temp 71 degrees. Driving on interstate and my 2017 Nissan Pathfinder sunroof exploded in the middle of the glass. No rocks were found. I reviewed dash cam front and rear footage and did not find any evidence of a vehicle close enough to throw a rock on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612349September 3, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
AC Auto Amp failed and no cold or hot air is coming out of the vents. Nissan has identified the problem in May 2024 and as of September 2024 they still have not sourced a part that can be used to repair the issue. Safety was put at risk in two ways. First the windshield defroster and defogger do not work. When fog begins to appear on the windshield it affects visibility and has to be wiped off manually while driving. In summer months the temperature of the cabin is excessively hot which can be unsafe over long drives. Nissan has provided no ETA for being able to fix this and the cold NorthEast winter months are coming where it will get dangerously cold. This can be unsafe over long drives in sub freezing temps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599553July 6, 2024
UNKNOWN OR OTHER
The rear passenger window exploded while driving. It shattered all over the passenger seat and middle seat. Luckily, there was no one in the back seat when it occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597961July 1, 2024
UNKNOWN OR OTHER
On June 29, 2024, I was backing out of my driveway, and noticed the rear camera screen was black: guide lines were present as usual, but no image. I checked lens: it was unobstructed. Within about 30 minutes, the camera was functioning normally again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584828April 23, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
While driving and going down the highway my vehicles HUD and all electronics inside the vehicle will just randomly kick out momentarily for not no more the 30seconds, but the head lights stay one and the car still runs. It kicks the cruise control off and this just started happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582099April 10, 2024
ENGINE
Complete engine failure while driving on highway putting the safety of my family(including 2 young kids) at risk. We were able maneuver to the side of the road. We were stranded on side of highway in a very rural area at night with no power(no hazard lights, or heat) for a while. Car towed to Nissan dealership, who stated a new engine is needed. Paper work is available. For history, a new timing belt was installed in Fall 2023, but no issues since (no warnings, messages or problems).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579195March 24, 2024
ENGINE
The dealership is recommended a brand new engine despite it only having 130,000 on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571529February 12, 2024
POWER TRAIN
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated to shift into gear, displaying symptoms consistent with the transmission slipping. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564914January 11, 2024
AIR BAGS
Airbag light blinks all the time. DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT). I can't reset it even I tried everything using "diagnostic mode" with ignition on/off process or OBD II tool. Nissan has Service Bulletin NTB19-071 which includes my vehicle year(2017) in it, but I couldn't find it from the recall case. Only 2013~2016 Pathfinder has recall history with NTB16-054a. I think 2017 also have same issue. There's no issue to drive so far with airbag light blinking, but I'm not sure if the airbag will be deployed when it needs to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564537January 10, 2024
UNKNOWN OR OTHER
Radiator Fan Requiring Replacement due to failing bushings at 45k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557088November 27, 2023
POWER TRAIN
I am told my transmission needs to be replaced and I need timing chain repair kit. I had transmission service in June 2023 and our car started with a funny noise. Had oil changed and tune up and still same sound Car started to jerk really hard on accelaration after 25mpg then would catch itself up and then loose power. I took to back to place that did my transmission service and they deemed 2 parts in my transmission went out. I have only driven my car for 54585 miles. When I got it it had 48583. I have not driven the car 100000 miles ourselves and this happens. I argued with them because Ihad no problems with my car, we were trying to follow the guidlelines of service for mileage. Now we are stuck with no car and the cost of repair 10,500 that we do not have plus having a high car payment. I asked when purchasing the car about the transmission because of things I had heard but the sales guy reasured us they have fixed the problems with the CVT engines. Not true thats why with the new models they went back to the standard transmission. WE NEED HELP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557096November 27, 2023
UNKNOWN OR OTHER
The inside of my car was consumed by an electrical fire while it was parked.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11553918November 7, 2023
POWER TRAIN
Was at a light making a left hand turn, the truck went forward and stopped in the middle of the traffic on a major highway. Passengers include myself and my 6 year old daughter. No check engine light on any lights came over the truck gave no physical warning that this was about to happen. The problem was confirmed by the Nissan dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549052October 9, 2023
SERVICE BRAKES
ABS pump "blew" lost compression and leaked all the brake fluid down the engine and all over the control arm. Brake pedal needed to go all the way to the floor to barely use the brakes. EBRAKE light stayed on even when not in use. Traction control light also came on and stayed on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546952September 27, 2023
ENGINE, UNKNOWN OR OTHER
I have had so many problems with my vehicle. I have spend so much on auto repair. Latest one I took in to a local mechanic and he diagnosed it with transmission issue with a timer. It’s hard to go from 30 to 40mph. He also looked it up and said there’s a recall. I called my local Nissan dealer and was told my vehicle is not under the recall. Every dealers being asking me if I have transmission issues and I finally said yes trying to trade my vehicle. They mentioned Nissan has transmission issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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