Nissan Leaf Complaints (2020)

167 consumer complaints on file.

#11631569December 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631663December 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630796December 15, 2024
FUEL/PROPULSION SYSTEM
Driving on [XXX] to Denver, when it gets to about 55% it jumps to less than 10% triggering an alarm to recharge. And by the time I get to the nearest charger, it’s about 1%. When I stop at traffic light it goes back up. Just started this recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628907December 4, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628652December 3, 2024
ELECTRICAL SYSTEM
Recall # R24B2 has a projected correction date of MARCH 2025 -just updated from NOVEMBER 2024!! This is totally unacceptable and the NHTSA needs to push for a quicker resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627966November 29, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
I have previously had an issue with low resistance of the high voltage battery. This resulted in the car giving a warning code that prevents the restart of the vehicle once it's turned off. This is itself potentially leaves a driver in an unsafe location if they are in an isolated place since you are also unable to charge. I took it to the dealer multiple times and it took them almost a month to determine the vehicle did have an issue, that it needed 8 modules out of around 24 total replaced. These modules were replaced and the vehicle was returned to me. In spite of this the vehicle when under 50% capacity still exhibits erratic range and capacity readouts when under heavy load. The vehicle has been returned to the dealer and is under investigation again because it is unsafe to drive in this condition. There is currently an outstanding recall for high internal resistance when dc charging. This is the same resistance the battery has at all times so to assume it will only be a charging issue and not discharging is disingenuous. Any time a high load, either going into or out of, the battery a high internal resistance will lead to a cascading failure. The only repair is either replacement or the battery or derating the battery. The latter would vastly decrease the capabilities of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607327August 8, 2024
ELECTRICAL SYSTEM
Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605007July 28, 2024
ELECTRICAL SYSTEM
Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571778February 13, 2024
UNKNOWN OR OTHER
My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561110December 20, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557509November 29, 2023
ELECTRICAL SYSTEM
I was driving on Interstate Highway H-3, uphill at 55 mph, when the % charge on the high-voltage battery instantaneously dropped from 18 to 5%. The warning light also came on. I was not using the A/C at the time. Over the next 30 seconds or so, the gauge quickly went from 5...4...3...2....1. By dumb luck, as the gauge hit 1%, I hit peak elevation on the mountain pass, and was able to coast in neutral until the freeway starts going downhill. Normally, an 18% charge would have been more than enough to comfortable complete my trip home from where I was on H-3 at the time. A sudden drop in battery % could lead to a cutoff of the motor, which at high-speed on a highway could cause a serious accident. I have subsequently done a battery health test and found the State of Health rating to be 90%. There don't appear to be any bad cells in the battery that would explain the sudden drop while driving. My hunch is that this problem is related to the firmware update I received at the Nissan dealer to address NHTSA Campaign Number: 23V494000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549490October 11, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545658September 20, 2023
UNKNOWN OR OTHER
1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charging station is flawed and or corrupted? 5. Last, since whatever software change occurred and or cyber attack (assuming), Emode is the safest way to drive the car, economy drive has had the problem with unexpected acceleration. Note: Car sped up after taking foot off accelerator and between foot pedal breaking, this occurred coming up to Red lights, parking, car wash, etc. 6. Theres something wrong with the cruise control too, and it does not always work right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535310July 30, 2023
POWER TRAIN
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531755July 12, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520616May 5, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A yellow warning ⚠️ and two cars crashing comes on and during driving the car applies sudden breaking. I took the car in for repairs but no time line was given for repairs or parts. Also even though it's under warranty the dealer and the headquarter would not give me a rental car until the repairs are made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502632January 19, 2023
UNKNOWN OR OTHER
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487085September 29, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been rear-ended because this incident came out of nowhere and my car just stopped. There were no moving cars in front of me that would indicate a near collision, only parked cars. I had driven this route in the past so I don't know what was different today. Car just stopped. I am still on incline; placed car in park; waited few seconds; placed car in drive and was finally able to move the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451220February 9, 2022
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450148February 3, 2022
VISIBILITY/WIPER
Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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