Nissan Leaf Complaints (2019)

260 consumer complaints on file.

#11545486September 19, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
On 9/17, 2019 Nissan Leaf S 40 kWh lost braking power just after start up. I started the vehicle, placed the vehicle into drive and went to creep through open parking spot. The brake pedal was either dead or lost enough power to feel dead. The vehicle was returned to park in order to stop slow roll. No injuries or damages. Experience seems similar to NHTSA ID 11488058. I don’t recall whether any warning lights came on as I rushed to power down the car. No indicator lights illuminated after restart and vehicle drove home without issue. A few hours prior to brake issue, a humming/ringing sound was heard throughout the cabin just after shutdown. My passengers also observed the sound, which stopped after powering on the vehicle and turning the fan dial. This had not happened before and only occurred once. On 09/18, the vehicle indicated “Warning: Service EV System No Power”. Numerous warning lights were illuminated, a photo taken, and a tow truck scheduled. Two hours later, I went to check whether the vehicle could be placed into neutral. The vehicle started and went into gear without issue and no warning lights illuminated. The vehicle was towed to the dealership for inspection as precaution. My 12V battery was the original battery, so I suspected it needed replacement and asked the dealership to test it. I have read online about other issues from Nissan Leaf owners when the 12V battery is deteriorated. Dealership confirmed 12V battery failed testing. They were not able to duplicate the brake issue described above. The only time that the vehicle provided a warning about the 12V battery was when it generated the warning described above once. Otherwise, no indication that battery needed replacement. Nissan needs to provide a system update to give the driver more specific 12V battery health information. Also address the 12V battery more clearly in maintenance schedule. Vehicle operating as expected with a new 12V battery installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544734September 15, 2023
VISIBILITY/WIPER
The back up camera does not work half of the time. When the car is put in reverse, the screen in the console shows only black. Because the car has many blind spots and a small back window, this makes backing up difficult. The other day I almost ran over my neighbors kid and I was being extra cautious. Every time we've taken the car to the dealership for repair the camera start working again. Other Nissan Leafs from this same year were recalled for a similar issue, but ours was not. Nissan needs to expand the recall to more vehicles. We have picture evidence that the camera does not work, but because the dealership can't replicate the issue they will not cover the cost of repair even though this problem is identical to issues from a previous recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543797September 11, 2023
ELECTRICAL SYSTEM
Reverse camera is intermittently blank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533149July 19, 2023
SERVICE BRAKES
Read the comment, "Vehicle doesn't slow down when taking foot of the acceleration pedal. Same both power settings. It will continue to move at slow speed on level ground. It behaves as though the minimum pedal motor speed is too fast. My concern is that it might get very fast without any pedal. Thank you." I can confirm the same issue has occurred with my 2019 Nissan Leaf. The car is seriously dangerous if you are not aware of this issue that occurs and that the only response is to forcefully hit the brakes...times this occurs: occasionally including merging onto highways at fast speeds and at low speeds as well. Problem is ongoing at least weekly since I bought the car 3/22. Serious injuries and deaths are likely to occur if this problem is not resolved. I would be surprised if injuries have not already occurred. I didn't know where to go to report this until I read an article with the above quotation. Here I am. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527599June 18, 2023
ELECTRICAL SYSTEM
Fron passenger lock has been faulty. Door will either latch or unlatch randomly. Dealership has reviewed and stated it is faulty but not their fault despite no evidence of driver responisbility. Car has various electrical issues including auto braking triggering and this lock issue is another example. Dealership is not ackolwedging issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521942May 14, 2023
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My vin number say 0 recalls which same problem with 2019 nissan leaf problem. NHTSA Campaign Number: 19V654000 Manufacturer Nissan North America, Inc. Components BACK OVER PREVENTION Potential Number of Units Affected 1,228,830 Summary Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Remedy Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519524April 28, 2023
EQUIPMENT, VISIBILITY
The contact owns a 2019 Nissan Leaf. The contact stated that after starting the vehicle, the defroster was activated; however, the defroster fan motor became inoperable, causing the front and rear windshields to become foggy. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 23V048000 (Equipment, Visibility). No further assistance was provided. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in the recall. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515144April 3, 2023
VISIBILITY/WIPER
Today I received a recall notice - 22v0-048 - regarding the defrosting and defogging systems. As currently programmed, the defroster limits visibility out of the windshield under cold conditions. The solution proposed by Nissan is reminiscent of the Apollo 13 instructions, complicated and difficult to follow by normal humans. Rather than actually reprogram the defrosting system, Nissan is resolving the recall by issuing inane instructions. This should not be allowed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511996March 15, 2023
UNKNOWN OR OTHER
Rear camera shows black screen when backing up. Guidance lines are still present. Research online indicates this to be a common issue with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508912February 24, 2023
POWER TRAIN
Stuck in a snow drift, slightly down hill, rocking the car forward and back, twice it went into an uncommanded full throttle forward. Even after removing my foot from the accelerator with no other control inputs the car was in high speed forward mode. I had to hit the brake each time to get it to shut down. Glad there was nothing to hit each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503949January 27, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Backup camera stopped working. There has been no damage or known circumstance that may have contributed to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497334December 13, 2022
VISIBILITY/WIPER
I read "Due to a software issue in these Leaf hatchbacks, the back-up camera display can suddenly disappear when the car is in reverse and be replaced with the previous image. " Mine has same problem but doesn't have recall yet. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491641October 31, 2022
UNKNOWN OR OTHER
Car backup camera stopped working. Screen is black or showing green and pink static lines. Several months prior the car entertainment system would come on momentarily for few seconds when the car was off (not powered). other occasional issues related to blue tooth not recognizing phone ( not sure if all of these issues are related)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491461October 29, 2022
UNKNOWN OR OTHER
The issue with our car is that the Distance-to-Empty (DTE) calculation for miles remaining for battery charge is very inaccurate. This issue causes the car to prematurely alert the driver that the battery is depleted when it truly is not depleted. While not a true safety issue, it's a driver distraction that can certainly lead to a safety issue. Here's an example of the problem: 1. Fully charge vehicle- the DTE registers 223 miles remaining; reset trip meters. The LeafSpy application shows a 215.9 miles which appears the more accurate reading. 2. Drive 158 miles, the DTE now says only 3 miles remaining. (The DTE dramatically drops after 100 miles of driving each time). The car's historic miles/KWH is 3.9 and is consistent so issue is not related to lost efficiency. 3. Drive another 14 miles to 172 miles, LeafSpy indicates a 23.8% Battery State of Charge and 49.5 miles remaining to 2% charge 5. Check the math for LeafSpy: 216 - 172 = 44 miles 6. I have been auditing the car for a few months and LeafSpy is super accurate. The battery is good, the Nissan DTE calculation is not. We have taken the car to two dealers and have contacted Nissan EV Customer support (1-877-664-2738). I warned Nissan I was going to issue a report so things get documented more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488828October 11, 2022
UNKNOWN OR OTHER
The rear view mirror camera does not display an image on the console. Visibility behind the car is very poor without this camera due to the car's design, creating a hazardous driving condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488058October 5, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
A warning light came on with a circle and exclamation mark and when I starting to back up my brake pedal was not stopping the car it kept on going it was very scary , then another warning light came on with a picture of a car and exclamation. Sign and everything stopped working the car will not moved , took the car to the dealer and they said the 12 volt battery was defective
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476984August 1, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Backup camera fails to display when in reverse. Dangerous reduced visibility of surroundings while reversing vehicle. Called dealership and they confirmed that my VIN is not on the recall list, but I am having the issue! They said I would be charged service to repair this federal safety requirement. Blank screen when entering Reverse mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473825July 14, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The ability to make calls through Apple CarPlay was an important consideration when I purchased both of these cars. This was especially the case because my insurance company, for safety reasons, monitors whether I make handheld calls while driving. Both cars have an issue when you try to do a phone call through Apple CarPlay. When I try to make a phone call, it is choppy and full of static, and makes a loud cracking sound, making phone calls nearly impossible. The problem is not intermittent; it happens with every call. The inability to make handheld calls while driving presents a significant safety risk. I have tried 4 different USB cables, and I have tried different phones. My phone is an Apple iPhone 12 Pro with Software version 15.4.1. I have also tried an iPhone 13 Pro. I took both cars to Nissan dealerships to try to have the problem fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471669June 30, 2022
SERVICE BRAKES
The electronic parking brake does not automatically engage, even when the circumstances described in the owner's manual apply. This could cause some cars to be improperly secured, if drivers expect the parking brake to apply automatically but it does not. I don't think this is an issue with my car specifically as many others on the Internet have reported similar issues. See for example https://www.reddit.com/r/leaf/comments/oxzrne/how_does_the_electric_parking_brake_work/ This problem seems to be pervasive enough that many owners concluded their car simply does not have this feature, despite it being clearly described in the owner manual.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463371May 4, 2022
SEAT BELTS
My Nissan does not have an audible reminder to buckle my seat belt. The dealer says this is the way the car is designed. Should my car be recalled? Federal Motor Vehicle Safety Standards require seat belt reminders to have an audible signal that lasts for four to eight seconds and a visual alert that lasts at least one minute whenever the driver's seat belt is not on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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