Nissan Juke Complaints (2012)

87 consumer complaints on file.

#10846141March 11, 2016
ELECTRICAL SYSTEM
THE BATTERY WAS DEAD ON TWO OCCASIONS WITHIN 2 WEEKS. THE FIRST TIME IT WAS PARKED IN MY GARAGE AND IT WAS MORNING. THE SECOND TIME IT WAS PARKED AT WORK. I DROVE THE CAR TO PURCHASE GAS AT LUNCH TIME AND WHEN I TRIED TO START IT TO GO HOME AT 4 PM THE CAR WOULD NOT START. AAA CAME AND BOOSTED THE BATTERY AND TIGHTENED THE CONNECTIONS THE FIRST TIME. THE SECOND TIME AAA JUST TIGHTENED THE CONNECTIONS ON THE BATTERY AND THE CAR STARTED. I JUST PURCHASED THIS CAR SO I DON'T KNOW WHAT PROBLEMS THE PREVIOUS OWNER HAD. WHY WOULD THE CONNECTIONS BE LOOSE. I HAVE NEVER HAD THIS PROBLEM BEFORE AND THIS IS MY SIXTH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838129February 25, 2016
FUEL/PROPULSION SYSTEM
STRONG GAS ODOR IN CAR COMING FROM AIR VENTS FUEL PRESSURE REGULATOR WAS RE TORQUE UNDER A RECALL. NO VISIBLE LEAK GAS ODOR UNDER THE HOOD ALSO.STRONG ODOR UNDER HOOD. NISSAN WILL NOT COVER THEY SAY THEY ALREADY REPAIRED PART ALONE IS$ 800.00 AND WONT EVEN LOOK AT IT WITH OUT CHARGING ME HAD IT INDEPENDENTLY VERIFIED BYE A QUALIFIED MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837710February 23, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/14/16*LJ THE CONSUMER STATED THERE ARE 3 SIMILAR COMPLAINTS ON SAFECAR.GOV WITH THE JUKE. CONSUMER NEVER RECEIVED A RESPONSE TO THE LETTER. CONSUMER SPOKE WITH JUSTIN IN CONSUMER AFFAIRS, WHO ARRANGED FOR TOM OSBORN TO MEET THE CONSUMER AT WESLEY CHAPEL NISSAN. TOM OSBORN SAID HE MADE MINOR ADJUSTMENTS AND 2 DAYS LATER THE CAR WAS DEAD. CONSUMER WENT BACK TO THE DEALER- COULDN'T FIND ANYTHING WRONG WITH IT BUT BRANDON IN SERVICE SAID HE MADE SOME ADJUSTMENTS. DEALER DOESN'T KNOW WHAT'S WRONG WITH THE CAR. CONSUMER HAS EXTENDED WARRANTY. CONSUMER STATED THERE ARE MULTIPLE COMPLAINTS ON OTHER WEBSITES AS WELL FROM CONSUMERS WITH THE SAME PROBLEMS. UPDATED 6/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836646February 17, 2016
AIR BAGS
I WAS DRIVING DOWN THE ROAD A LADY WENT THROUGH THE STOP SIGN AND I HIT HER PASSENGER SIDE DOOR GOING ABOUT 20-25 MILES AN HOUR. MY CAR WAS SEEN BY ADJUSTER YESTERDAY AND HE TOTALED IT. IT IS STILL SITTING IN LOT I TOLD HIM I WANTED NISSAN TO COME FIND OUT WHY MY AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10810609December 15, 2015
ELECTRICAL SYSTEM
THE BATTERY DIES A LOT! CANNOT FIGURE OUT WHY, I HAVE BEEN LEFT STRANDED NUMEROUS TIMES, NOT FUN, SOMETIMES I ONLY LEFT MY CAR FOR HALF HOUR OR SO, I COME BACK AND IT IS DEAD, HAVE TO WAIT FOR AAA OR A FRIEND, THIS HAS BEEN GOING FOR SEVERAL YEARS AND JUST HAPPENED AGAIN TONIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806932November 9, 2015
ELECTRICAL SYSTEM, ENGINE
2012 NISSAN JUKE. CONSUMER WRITES IN REGARDS TO VEHICLE FAILURE TO START PROBLEMS. *SMD THE CONSUMER STATED THE FAILURE HAPPENED OCCASIONALLY. THE ALTERNATOR AND BATTERY WERE DEEMED TO BE GOOD. WHEN THE VEHICLE FAILED TO START, IT INITIALLY MADE AN ELECTRONIC CLICKING NOISES; NOT STARTER MOTOR CLICKING NOISE. THE ENGINE DID NOT TURN AT ALL AND AFTER A COUPLE OF TIMES THE VEHICLE WOULD GO TOTALLY DEAD. UPON BEING JUMP STARTED, THE BATTERY AND ELECTRONICS WERE PERFECTLY FINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787465October 31, 2015
FUEL/PROPULSION SYSTEM
NOTICED GASOLINE SMELL IN CAR; SMELL GOT PROGRESSIVELY WORSE. FUEL FOUND LEAKING UNDER CAR. CAR TAKEN TO MECHANIC. MECHANIC INVESTIGATED LEAK AND NISSAN JUKE RECALLS. MECHANIC FOUND FUEL LEAK UNDER INTAKE -SEE RECALL 14V683. NISSAN SAYS NOT COVERED BY RECALL. INTAKE REMOVED AND FOUND THE FUEL PRESSURE SENSOR NOT ADEQUATELY TORQUED. TOUCHED WITH WRENCH AN SPEWED FUEL. THEN TURNED OFF BY HAND. MATCHES THE SYMPTOMS OF THE RECALL EXACTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744357July 28, 2015
AIR BAGS
MS. ADAS WAS DRIVING HER JUKE IN THE LEFT LANE WHEN A RV IN THE CENTER LANE TO HER RIGHT ATTEMPTED A U-TURN AND CAUSED HER TO STRIKE THE RV. THE VEHICLE WAS TOTALED AND SHE SUSTAINED SERIOUS INJURIES BUT THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731184June 30, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING AT 70 MPH AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AS THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730073June 23, 2015
FUEL SYSTEM, GASOLINE
MY 2012 NISSAN JUKE WOULD NOT ACCELERATE ABOVE 75 MPH, DESPITE THE GAS PEDAL BEING COMPLETELY PRESSED DOWN ("PEDAL TO THE METAL"). A DISTINCT SMELL OF GASOLINE WAS NOTICED IN THE CABIN. I TOOK MY JUKE TO A MECHANIC, WHO SAID THE PROBLEM WAS FUEL LEAKING THROUGH THE FUEL PRESSURE SENSOR. THOUGH THERE IS CURRENTLY A RECALL CAMPAIGN FOR SOME 2012-2014 NISSAN JUKES (REFERENCE NHTSA 14V683000), MY SPECIFIC VIN WAS NOT INCLUDED. I REQUEST THAT THIS RECALL BE INVESTIGATED AND EXPANDED. A FUEL PRESSURE SENSOR IS NOT SOMETHING THAT WOULD BE WITHIN THE EXPECTED REGULAR MAINTENANCE OF ANY VEHICLE, AND IS VERY LIKELY A DEFECT STEMMING FROM MANUFACTURING. COMMUNICATION ATTEMPTS WITH NISSAN NORTH AMERICA HAVE BEEN RATHER DISAPPOINTING. THIS IS A KNOWN ISSUE WITH MANY OF THE NISSAN JUKE VEHICLES, BUT NISSAN NORTH AMERICA IS NOT WILLING TO PROVIDE ANY REPAIRS FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726539June 22, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS HESITATION AND THE TRANSMISSION BECAME INOPERABLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723394June 4, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712725April 24, 2015
STRUCTURE:BODY
FRONT HOOD RATTLE AND MAKE NOISE, WHEN I CALL NISSAN, THEY TOLD ME THAT NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692423March 6, 2015
ENGINE, POWER TRAIN
MY 2012 NISSAN JUKE ALL BEGAN ON WEDNESDAY FEBRUARY 25, 2015 WHEN I WAS BEGINNING MY MORNING. I WENT OUT TO START MY CAR, THE SAME WAY I ALWAYS DO BEFORE I LEAVE FOR WORK IN THE MORNINGS. TEN MINUTES LATER WHEN I WALKED OUTSIDE MY CAR WAS NOT RUNNING. I CALLED A LOCAL MECHANIC WHO DOES HOUSE CALLS AND ASKED IF HE COULD COME OVER. HE KNEW ALMOST IMMEDIATELY THAT THE TIMING CHAIN HAD BROKEN. HE CONTINUED TO RUN SOME TESTS AND DIAGNOSTICS AND STATED THAT THERE WAS NO COMPRESSION IN THE VALVES. I JUMPED RIGHT ONLINE ONLY TO FIND OUT TO MY HORROR THAT NISSAN HAD ISSUED A SERVICE CAMPAIGN 6+ MONTHS EARLIER AND I WAS NEVER NOTIFIED. I STILL WAS NOT CONCERNED. I CALLED THE NISSAN 800 NUMBER RIGHT AWAY AND THE LADY THAT WORKED WITH ME WAS EXTREMELY HELPFUL. SHE THEN PUT ME IN CONTACT WITH KOCOUREK NISSAN. WHEN I WAS CONNECTED, I EXPLAINED WHAT WAS GOING TO THE SERVICE CENTER. THE FIRST THING [XXX] INFORMED ME OF WAS THAT IF THERE WAS SLUDGE IN MY OIL, IT WOULD VOID MY WARRANTY. THIS MADE ME EXTREMELY NERVOUS. ONCE MY VEHICLE WAS TOWED TO KOCOUREK NISSAN, HE CALLED ME AGAIN STATING THAT HE HAD NOT EVEN HAD A CHANCE TO LOOK AT IT YET, BUT NEEDED TO CHARGE ME $200.00 TO GET IT ON THE PATH TO DIAGNOSTICS. AGAIN [XXX] WAS INSISTENT ON LETTING ME KNOW IF THERE WAS SLUDGE IN THE OIL/OIL PAN IT WOULD MOST LIKELY VOID MY WARRANTY. AGAIN, A FEELING OF PANIC HITS AS I CAN ALREADY SEE WHERE THIS GOING. WHEN [XXX] CALLS ME BACK THAT EVENING HE STATES THAT SURPRISE, THERE IS SLUDGE IN THE OIL/OIL PAN. BUT HE WAS GOING TO GET EVERYTHING OVER TO NISSAN AND ?FIGHT FOR ME?. ON THURSDAY FEBRUARY 26, 2015 [XXX] CALLS ME AGAIN AND STATES THAT THERE IS TOO MUCH SLUDGE, YOUR WARRANTY IS VOID, AND A NEW ENGINE IS ABOUT $5000.00. THERE IS A TIMING CHAIN THAT BROKE WHILE ENGINE WAS RUNNING. THAT WOULD HAVE JUNKED THAT ENGINE. I HAVE THE OIL CHANGED REGULARLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683818February 17, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 6/4/15*CN THE CONSUMER EXPERIENCED THE FAILURE FIVE TIMES. UPDATED 06/11/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670736January 7, 2015
FUEL/PROPULSION SYSTEM
TL-THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL COMING FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: V14V683000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 46,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661086November 26, 2014
FUEL/PROPULSION SYSTEM
NOTICED A FUEL / GAS SMELL IN CABIN , ESPECIALLY WHILE CAR WAS STANDING STILL WITH ENGINE RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631726September 8, 2014
VEHICLE SPEED CONTROL
I WAS HIGHWAY DRIVING TODAY AND ALL OF A SUDDEN LOST THE TORQUE AND POWER OF MY CAR. IT JUST COASTED ALONG AND WOULDNT ACCELERATE. I MOVED INTO THE RIGHT LANE AND IT JUST SLOWED ME DOWN ABOUT 10 MPH SLOWER THAN I WAS DRIVING. THIS LASTED FOR ABOUT 15-20 MINS AND THEN IT SLOWLY REGAINED POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587186May 8, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
WHEN TURNING ON THE AIR CONDITIONING IN THE CAR AFTER ENGINE STARTUP A VERY STRONG SMELL OF GAS ENTERS THE VEHICLE CABIN. THE FUMES ARE VERY STRONG AND UNMISTAKABLE. THIS DOES NOT HAPPEN EVERY TIME BUT HAPPENS OFTEN ENOUGH TO BE A CONCERN. THIS STARTED I WOULD SAY WITHIN THE PAST 4-6 MONTHS, NOT SURE EXACTLY WHEN. DID NOT TAKE THE VEHICLE TO THE DEALERSHIP FOR CONCERN, WAS WAITING FOR AN OIL CHANGE INTERVAL TO COME UP. I TOLD THE DEALERSHIP ABOUT THE ISSUE WHEN I TOOK THE VEHICLE FOR A TIMING CHAIN REPLACEMENT TSB. THE DEALERSHIP (WESTON NISSAN IN DAVIE, FLORIDA) HAS SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. GAS SMELL/FUMES ENTERING THE VEHICLE COMPARTMENT IS A SAFETY/HEALTH ISSUE ESPECIALLY WHEN YOU HAVE A CHILD INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578918April 10, 2014
VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO PASS ANOTHER VEHICLE AT HIGHWAY SPEEDS (55-65 MPH), THE CAR CONTINUES TO ACCELERATE VERY QUICKLY AND AT A HIGH RATE OF SPEED ON ITS OWN. PRESSED DOWN BRAKE PEDAL AND CAR SLOWED DOWN. TOOK FOOT OFF BRAKE PEDAL AND CAR CONTINUED TO VERY QUICKLY ACCELERATE ON ITS OWN (NO FOOT ON ACCELERATOR). WHILE DEPRESSING THE BRAKE PEDAL, I HEARD A SOUND, KIND OF LIKE A POPPING OF A SPRING SOUND, THEN THE CAR RESUMED NORMAL FUNCTIONING. THE FIRST TIME THIS HAPPENED, THE CRUISE CONTROL WAS SET, AND I THOUGHT THIS TO BE THE PROBLEM. HOWEVER, THIS OCCURRED AGAIN YESTERDAY, AND THE CRUISE CONTROL WAS NOT SET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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