Nissan Armada Complaints (2013)

17 consumer complaints on file.

#11666485June 12, 2025
SEAT BELTS
The contact owns a 2013 Nissan Armada. The contact stated that while driving at an undisclosed speed, the contact's wife, who was occupying the front passenger's side seat noticed that the front passenger's side seat belt failed to retract as needed. Additionally, the contact stated that both the front driver's side and passenger's side seat belts had failed to retract as needed. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the vehicle owner's manual stated that the seat belts were covered under a lifetime warranty. The manufacturer was notified of the failure and informed the contact that the seat belts were not covered because the VIN was not included in a recall. The failure mileage was approximately 189,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636231January 16, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The instrument cluster starts giving wrong signals which causes the car to either shutdown or not start randomly. for now a tap on the dashboard would help it start sometimes. it is a great safety hazard as if it shuts down on a dangerous road or if it wont start in dangerous areas, which happened with me multiple times while my kids were on the car, it could cause disasters. My car stayed at the dealer for 3 weeks, they were able to reproduce the problem, but they could not resolve the issue. they contacted the engineers in Nissan and no luck. the best they were able to do was guess it was the ecm. that is after they claimed it was the fuel pump and talked me into changing it, although I had a new aftermarket pump installed a month prior, and charged me over $1200 but after a search online I came across a video of an identical issue with a person who posted a video a year ago. in his case, the engineers suggested changing the instrument cluster. the care worked since then. At the time I was watching the video I was setting in my car that wont start. I tapped on the dashboard. it worked! there will be no warning signs for the issue. no pattern either. it happens randomly. it does not shut the car down as often. but the almost daily one is not letting the car start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631887December 20, 2024
SERVICE BRAKES
You have to press the brakes really hard and they are loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456468March 13, 2022
AIR BAGS
On March 12, 2022 the supplemental air bag warning light came on in my vehicle. Nothing new has happened. When I looked in my manual that came with the vehicle it stated it needed servicing. It is flashing intermittently. If not checked and repaired it may not function properly. I have not received any recall on this issue, however, this appears to be a manufacturer issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326045May 26, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ARMADA. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THE FRONTAL DRIVER'S AIR BAGS DID NOT DEPLOY TO FULL CAPACITY. THE CONTACT STATED HER WRIST WAS SWOLLEN, BUT DID NOT SEEK ANY MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE BUT WITHIN A SHORT DISTANCE HAD TO STOP DUE TO THE TEMPERATURE GAUGE BEGAN TO RISE. THE CONTACT STATED SHE WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT STATED SMOKE WAS SEEN EXITING THE HOOD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS SEEN BY AN INDEPENDENT MECHANIC WHOM STATED THAT THERE WAS TRANSMISSION FLUID LEAKING. THE RADIATOR WAS REPLACED AND THE AIR BAG WAS REMOVED. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V188000 (AIR BAGS) AND THE VEHICLE WAS TAKEN TO KEATING NISSAN (333 INTERSTATE 45 S, CONROE, TX 77304, (936) 230-5083) FOR RECALL REPAIRS HOWEVER THE RECALL REMEDY HAS NOT BEEN PERFORMED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE CONTACT WAS UPSET THAT THE MANUFACTURER SEEMED NOT TO CARE THAT THE VEHICLE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11279329November 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
AS I WAS LEAVING WITH PASSENGERS FROM STORE WAS GETTING ON STREET HEARD A LOUD NOISE LIKE HIT SOMETHING FROM UNDERNETH VEHICLE. WENT AWAY AS TRAVELING WAS HEARING A SCRAPPING NOISE FROM PASSENGER SIDE REAR. THEN GOT LOUDER LIKE SOMETHING WAS ABOUT TO BUST LIKE METAL TO METAL GRINDING, SCRATCHING, POPPING. NOISE REAR PASSENGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277704November 2, 2019
SERVICE BRAKES
WHEN I APPLY PRESSURE TO THE BRAKES IT WILL NOT ENGAGE. I HAVE TO LET MY FOOT OFF OF THE BRAKE AND PUSH DOWN AGAIN FOR THE VEHICLE TO COME TO A STOP. THIS PROBLEM HAPPENS INTERMITTENTLY. IT HAS HAPPENED MULTIPLE TIMES IN THE PAST 6 MONTHS AND IS COMPLETELY AT RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240717July 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN ARMADA. THE CONTACT STATED THAT THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS REDUCED BRAKING POWER. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V451000 (SERVICE BRAKES). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS AND ROTORS WERE REPLACED WITHIN THE LAST TWELVE MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204272April 28, 2019
UNKNOWN OR OTHER
PAINT ON HOOD STARTED TO PEEL OFF IN 2018. LATELY, IT HAS GOTTEN WORSE TO THE POINT WE HAVE TO REPAIR IT. THIS SHOULD NOT BE HAPPENING IN A 2013 VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102885June 20, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
TAKATA RECALL THE BRAKES ON MY 2013 NISSAN ARMADA SV HAS FAILED AND FLOORED TO THE FLOOR. I ALMOST CRASHED MY CAR WITH MY CHILDREN INSIDE BECAUSE I HAD NO STOPPING ABILITIES. I HAVE CONDUCTED AN INVESTIGATION AND FOUND THAT MANY OTHER CUSTOMERS ARE COMPLAINING ABOUT THE SIMILAR ISSUE ON VARIOUS WEBSITES PERTAINING THE BRAKES TO THIS PARTICULAR MODEL AND YEAR. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787663November 2, 2015
POWER TRAIN
WHILE UNDER MILD ACCELERATION (FROM APPROX. 30MPH TO 40MPH) THE TRANSMISSION COOLANT LINE FAILED, SPRAYING TRANSMISSION FLUID THROUGHOUT THE ENGINE COMPARTMENT, AND CAUSING 1 OR MORE DRIVE BELTS TO SLIP FROM THE TENSION SYSTEM, AND WRAP THEMSELVES AROUND THE COOLING FAN SHAFT. THIS RESULTED IN AN IMMEDIATE REDUCTION IN POWER TO THE VEHICLES DRIVESHAFT,, CREATING A DANGEROUS DRIVING CONDITION. THE FRICTION FROM THE BELTS BINDING BEGAN TO HEAT UP THE RUBBER, AND COULD HAVE CAUSED A FIRE, WHICH, WITH TRANSMISSION FLUID SPRAYED THROUGHOUT THE ENGINE COMPARTMENT COULD HAVE IMMEDIATELY ENGULFED THE ENGINE IN FLAME. VEHICLE WAS STOPPED IMMEDIATELY AND TOWED TO A DEALERSHIP, WHO ACKNOWLEDGED THE TRANSMISSION COOLANT LINE AS THE POINT OF FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626297August 19, 2014
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE, STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ARMADA. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE WHEEL SEIZED WITHOUT WARNING AND PULLED THE VEHICLE TO THE LEFT. THE VEHICLE BEGAN SHAKING AND CAME TO A COMPLETE HALT IN THE MIDDLE OF THE HIGHWAY. THE DEALER STATED THAT THE REAR DRIVER SIDE EMERGENCY BRAKE CABLE BRACKET ON THE SUBFRAME ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,671. UPDATED 02/09/15*LJ UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569450March 14, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TWICE, WHILE I THOUGHT THE VEHICLE WAS IN PARK, IT BEGAN TO ROLL. THE FIRST TIME I CAUGHT IT RIGHT AWAY AND IGRNORED IT. THE SECOND TIME WAS TUESDAY MARCH 11, 2014. I ARRIVED AND WORK AND PARKED. IT WAS DARK. PUT THE TRUCK IN PARK, TURNED OFF THE ENGINE AND LIGHTS; WHEN I OPENED THE DOOR, I COULD HEAR THE WIND RUSHING BY (I WAS PARKED IN A PARKING LOT (VERY SLIGHT DECLINE.) ANYWAY, GOT BACK IN, SLAMMED ON THE BRAKES, BUT STILL MANAGED TO HIT THE BUSHES (SMALL TREES) IN FRONT OF ME. WHY AM I ABLE TO SHUT OF THE CAR IF IT'S NOT IN PARK LIKE IT SAYS? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10557021December 23, 2013
SERVICE BRAKES
I WAS DRIVING ALONG IN TRAFFIC AT BETWEEN 30-40 MILES PER HOUR FOLLOWING ABOUT 3+ CAR LINKS BEHIND, I WENT TO MAKE AN EMERGENCE STOP AND HAD VERY DIMINISHED BRAKING POWER AND ENDED UP HITTING THE BACK OF ANOTHER VEHICLE. I HAD THIS PROBLEM BEFORE (LUCKY NOT HITTING SOMEONE) AND TOOK IT TO MY NISSAN DEAL WHERE I WAS TOLD THERE ARE NO BRAKE PROBLEMS. I HAVE SINCE HAD THE PROBLEM MULTIPLE TIMES AND MY DEALERSHIP CANNOT FIND THE PROBLEM. I HAVE EXPRESSED TO NISSAN USA THAT THE PROBLEM SOUNDS VERY FAMILIAR TO THE REPORTS IN THEIR OPEN RECALL "TEM AFFECTED: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER DATE ANNOUNCED: 10/21/2013 DESCRIPTION OF RECALL: NISSAN NORTH AMERICA, INC. (NISSAN) IS RECALLING CERTAIN MODEL YEAR 2013 TITAN AND ARMADA VEHICLES MANUFACTURED FEBRUARY 22, 2013, THROUGH MAY 3, 2013. THE AFFECTED VEHICLES HAVE A BRAKE MASTER CYLINDER WHICH MAY INTERMITTENTLY REDUCE THE PRESSURE SUPPLIED TO THE FRONT BRAKES. ACTION NEEDED TO FIX IT: NISSAN HAS NOTIFIED OWNERS, AND DEALERS WILL REPLACE THE MASTER CYLINDER, FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 21, 2013. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261. " NISSAN SAYS MY VEHICLE IS NOT AFFECTED AND CANNOT TELL ME HOW THEY KNOW MY VEHICLE IS NOT AFFECTED. MY VEHICLE MANUFACTURE DATE IS DECEMBER 2012. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10545600September 26, 2013
AIR BAGS
THE FRONT PASSENGER AIRBAG WAS SHUT OFF DUE TO AN ELECTRICAL ISSUE IN THE FRONT PASSENGER SEAT. I HAVE ATTEMPTED TO GET THIS FIXED FOR OVER THREE MONTHS. I AM DRIVING AROUND WITH NO AIRBAGS IN MY CAR AS THE WARNING LIGHTS FOR THE ENTIRE SYSTEM IS ON AND PER THE MANUAL THIS INDICATES THAT IN THE EVENT OF A COLLISION NO AIRBAGS WILL DEPLOY. THE NISSAN DEALERSHIP HAS ADVISED THAT THE PART AT THE MANUFACTURERS WAREHOUSE WERE ALL DEFECTIVE AND THAT THEY HAVE TO HAVE THE PART MADE IN JAPAN TO BE REPLACED. REALLY!! I HAVE BEEN GIVEN THE RUN AROUND ON THIS SINCE DAY ONE. I HAVE NOTICED RECALLS ON OTHER NISSAN VEHICLES FOR SIMILAR ISSUES BUT NOT FOR THE ARMADA. I HAVE PAID 35,000+ FOR A DEFECTIVE VEHICLE TO NO AVAIL!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543422September 13, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WAS TRAVELING ON A RESIDENTIAL ROAD APPROACHING A STOP SIGN. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR. I PUMPED THE BRAKES AND TURNED THE VEHICLE TO THE RIGHT AS I WENT THROUGH THE STOP SIGN WITH VERY LIMITED BRAKING POWER. LUCKILY, NO ONE WAS IN THE INTERSECTION AND THE VEHICLE EVENTUALLY STOPPED ON THE SIDE OF THE ROAD. THE BRAKE AND THE VEHICLE DYNAMIC CONTROL WARNING LIGHTS WERE BOTH ILLUMINATED ON THE DASH AND I PLACED THE VEHICLE IN PARK. I PUMPED THE BRAKES SEVERAL TIMES WHILE THE VEHICLE WAS IN PARK AND THE PEDAL STILL WENT STRAIGHT TO THE FLOOR. I TOOK A PHOTO OF THE WARNING LIGHTS AND CONTACTED MY DEALER. I AM STILL WORKING THROUGH THE NEXT STEPS WITH THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496511February 5, 2013
SEAT BELTS
I DO NOT HAVE THE VIN BUT THE LICENSE PLATE IS ILLINOIS G985474, A HERTZ RENTAL. SEAT BELT (LAP BELT) BOLT NOT ANCHORED TO ANYTHING FOUR ADULTS WERE IN THE VEHICLE, PULLING OUT OF A PARKING LOT INTO A BUSY TOURIST HIGHWAY, WHEN THE PASSENGER IN THE LEFT SEAT IN THE MIDDLE ROW NOTICED THAT HIS LAP BELT WAS LOOSE, ALTHOUGH HE HAD "CLICKED" IT IN. WHEN HE TUGGED TO TIGHTEN IT, THE WHOLE THINK POPPED UP. WE STOPPED IN THE PARKING LOT AND CHECKED. WE COULD TELL PLAINLY THAT THE LARGE ANCHOR BOLT AT THE END HAD NEVER BEEN FASTENED DOWN, HAD NEVER BEEN SCREWED IN OR HAD NEVER HAD A NUT ON IT. IT WAS FREE. WE DROVE ON WITH THE PASSENGER USING THE SHOULDER STRAP. THAT SHORT DRIVE WAS THE ONLY TIME WE NEEDED SEATING FOR FOUR LARGE ADULTS DURING THIS RENTAL. I RETURNED THE ARMADA EARLY TO HERTZ AND SHOWED THEM THE PROBLEM. THE RENTAL AGENT TOOK NOTE OF IT. I TOOK GOOD PHOTOS OF THE BELT AND ITS DANGLING ANCHOR BOLT BEFORE RETURNING THE CAR. I CAN EMAIL THESE PHOTOS TO WHOEVER NEEDS THEM. I THINK THIS IS A QUALITY CONTROL ISSUE WITH NISSAN, NOT ESPECIALLY HERTZ. I GOT THE IMPRESSION FROM NHTSA CUSTOMER SERVICE THAT THIS ISN'T A BIG DEAL, BUT I THINK IT IS HIGHLY DANGEROUS. WHY HAVE LAP BELTS IF THEY ARE NOT ANCHORED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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