Nissan Armada Complaints (2018)

76 consumer complaints on file.

#11511663March 13, 2023
UNKNOWN OR OTHER
BCI malfunction I went to start my car and had a bunch of warning lights in my dashboard along with my car not wanting to start. The alert my car gave me was BCI malfunction. I don’t see a recall but upon looking up the information about this it’s really dangerous when switching lanes your car can apply the brakes on you and I have had my car for a year and 2 months and already having a serious problem like this? I’m upset! Repair hasn’t been done yet but photos are showing what my dashboard looked like when it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506869February 12, 2023
EXTERIOR LIGHTING
Parts of the dash lights are not illuminated. Seems to be a trend on the 2017-2018 models according to forms I have read. Dash replacements are roughly $1200 not including labor. Kind of steep to expect customers to pay with as many customers having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506467February 9, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2018 Nissan Armada. The contact stated that while operating the vehicle, the multi-AV display control unit would not display an image, and the driver was unable to control the front windshield defroster. The vehicle was taken to the local dealer who diagnosed that the control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495020November 27, 2022
ELECTRICAL SYSTEM, ENGINE
This is a 2018 vehicle,but got a dead battery in early 2021. Got a battery change at that time, However having battery start issue again recently. Can start vehicle with a jump starter, however dealer said battery is still good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493396November 13, 2022
EXTERIOR LIGHTING
I have noticed that on my 2018 Nissan Armada, has roughly 82,456 miles on it , an I noticed the RPM between 7/8 don't light up like the other numbers ! And I noticed while driving on the speedometer between 0-20mph on the dash will blink in an out while driving , it does it pretty often, it will stay off quit a bit an then light back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493213November 11, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I own a 2018 Nissan Armada that is getting ready to have its 4th brake switch replaced in this vehicle. This car is completely unsafe and an accident waiting to happen! This is a known problem in the 2018 Nissan Armada and it is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488008October 5, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
We have a Nissan Armada that the Multi AV unit / computer has failed (Part # given to us is 283876GY4D). The vehicle is barely 4 years old. We were quoted a $3,800 repair and Nissan has told us there is no help they can provide. Despite having purchased a 7 year 100,000 mile limited warranty this part isn't covered. Investigating online into the issue we have found that this component is problematic in many vehicles and has service bulletins associated with it. Nissan is stating that because it is GPS, Radio, and cabin comfort it is not a safety issue. HOWEVER, it goes beyond that. We have stated several times to Nissan, that as this unit continuously reboots and malfunctions the windshield defrost / fog clearing aspect of the vehicle does not work. We have had several instances where we've had to pull over in less than desirable locations in order to manually clear our windshield. As the windshield fogs up, you can't see. Given our climate and terrain, the windshield inside can fog up instantly and without warning. If the defrost isn't working, we have to clear the windshield with a towel. This generally is a multi-stop event as it does not stay cleared very well without proper airflow. ALSO, the constant rebooting of the display unit is a serious distraction to the driver. The screen continuously cycles through multiple screens and the day night recognition function does not work. So if it is night time, the bright screen continuously reboots in front of your face. It is unacceptable in a 4 year old vehicle to have these issues and Nissan offer NOTHING and not acknowledge the fact that their vehicles have a serious safety issue. This part is a problem and no amount of "normal wear and tear" explains its failure. It is simply a faulty component from the manufacturer. My wife regularly has our 3 children in the car with her. It is not a good situation. Even if Nissan offered to pay for the part and I the labor I would be happy. To acknowledge nothing is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481404August 26, 2022
SUSPENSION, UNKNOWN OR OTHER
While traveling w/b on I78 into Pennsylvania I noticed my car suddenly veering to the left. I stopped at a toll booth to proceed to the next exit to check on the problem and as I accelerated out of the toll booth the car began to fishtail wildly. After being able to bring the car under control I pulled off to the shoulder expecting, from the sound of the scraping metal, to find a blown tire. When I checked on the r/r tire I noticed it seemed to have collapsed and that the lower control arm had broken from the frame of the car leaving the car inoperable. I had the car taken on a flatbed to the nearest Nissan dealership.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11476131July 27, 2022
ELECTRICAL SYSTEM
We have had to replace the brake switch multiple times for this vehicle. The brake switch controls starting the vehicle, break collision intervention sytem, vehicle operation, etc. The brake switch goes out with no warning. The brake switch has also gone out during vehicle operation on the road (i.e. vehicle dies while driving). Being stranded with no warning and vehicle stop working while driving are serious safety concerns. The vehicle has been inspected by a Nissan dealership and they reported no other problems with the vehicle other than needing to replace brake switch. The Nissan dealership could not give a reason as to why the brake switch keeps going out. Google searches indicates may owners of this same vehicle have the same issue and is a major problem that Nissan will not address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476211July 27, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Nissan Armada. The contact stated that the lights needed to illuminate the speedometer and tachometer were inoperable. The dealer was notified of the failure and informed the contact that the instrument cluster needed to be replaced and it was a known failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall associated to the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467955June 7, 2022
ENGINE, UNKNOWN OR OTHER
Component or system unknown other than personal research. Suspect break sensor or possibly called stop lamp. Again, not positive. My Armada randomly will not start, leaving me stranded many times (with children). When I push the start button, sometimes the car shakes while making a horrible sound and trying to start but never starts. It has to be jumped off before it will start. Sometimes, it just clicks and does nothing. We took to our local Midas, who found no codes triggered, battery, alternator, starter etc all good. We drove another week and it happened again so this time we took to the Nissan dealership. Again, they checked everything, found nothing. Upon researching myself, I'm finding many people having this same issue yet Nissan team has no clue what to fix. I'm stuck driving a car that leaves me randomly stranded or doesn't start at all for me to even leave my house. I tried looking up the part myself and adding a new one (desperate to find the issue) but I'm not car savvy and can not locate the "easy" piece near my break pedal. I'm getting desperate and should not have a car with less than 70,000 miles leaving me stranded. No warning lights appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447720January 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Emergency Braking light has been on and off intermittently. The other days while driving on the highway at approximately 55-60 mph the light on the dash suddenly came on and the car applied the brakes by itself coming to a complete stop. There was not another vehicle in front of me and I almost got hit from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446458January 6, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
My Nissan Armada is 4 years old with 42,000 miles and has needed two brake switches replaced on it to date. This is RIDICULOUS! This car is completely unsafe. It has failed to start more times than I can count, and it most recently broke down on my on New Years Day. I had to have it towed. I have reported this issue to Nissan and they have done nothing to help make this right! I am now starting a FaceBook group (of other Nissan Armada owners that are experiencing the same issue) to file complaints against Nissan for this. This is a serious safety issue and needs to be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438626October 29, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Lighting for speed and RPM indication failed. Unable to read speed at night. Lighting is not individually replaceable. Entire cluster must be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430748August 27, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, BACK OVER PREVENTION: WARNINGS
The Display Control Unit (DCU) has failed in my 18 Armada. My VIN is not part of the recall with the other 18 Armada models. The safety features of the collision warning system does not work because the DCU has failed. The back up camera does not work because the DCU has failed. This is a pedestrian safety issue. The Navigation system does not work because the DCU has failed. None of the control panel buttons on dash or the steering wheels work because the DCU has failed including the cruise control. The Nissan dealership has confirmed it is the DCU but it is not under the recall with my VIN, however it appears all 18 Armada's have been recalled due to the same issue. No warning lights appears, the display screen stopped working only displaying the Nissan symbol. I would like my VIN added to the recall list for the DCU so the vehicle can become safe to myself and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417390May 17, 2021
ELECTRICAL SYSTEM
THE CONTACT OWNS A 2018 NISSAN ARMADA. THE CONTACT STATED THAT WHILE ATTEMPTING TO RESTART THE VEHICLE, THE VEHICLE FAILED TO START-UP WITH THE LIGHTS ON THE INSTRUMENT PANEL FLICKERING ON AND OFF. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403911March 19, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 NISSAN ARMADA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE INSTRUMENT PANEL WENT BLANK. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (5353 LAKE WORTH RD, GREENACRES, FL 33463, (561) 537-5300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394840February 5, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
SEVERAL TIMES THE ENGINE WILL NOT CRANK AND WILL NOT START. CAN TAKE UP TO 10 MINUTES SOMETIMES BEFORE VEHICLE WILL START, LEAVING DRIVER STRANDED. TWICE NOW THE BCI MALFUNCTION (BACKUP COLLISION INTERVENTION) ERROR CAME UP ON THE DASH ALONG WITH OTHER LIGHTS IMMEDIATLY AFTER ENGINE STARTUP. FIRST TIME AT 23,027 MILES, AND NOW RECENTLY AT 32,081 MILES. THE FIRST TIME, DEALERSHIP SAID THEY "COULD NOT REPLICATE THE PROBLEM." THIS RECENT TIME, THE DEALERSHIP SAID THERE WAS A SERVICE BULLETIN TO REPLACE A STOP LAMP SWITCH (NTB20-065). WE'LL SEE IF THE PROBLEM IS ACTUALLY FIXED. THIS SHOULD REALLY BE A RECALL CONSIDERING THE SHEAR NUMBER OF SIMILAR COMPLAINTS ABOUT THIS ISSUE. PLUS THE BRAKE LAMPS MAY NOT WORK CONSISTENTLY, ELEVATING THE RISK OF A COLLISION IF OTHER DRIVERS AREN'T AWARE THE VEHICLE IS SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386752January 6, 2021
POWER TRAIN
WHILE DRIVING THE VEHICLE HAS DISPLAYED AN INTERMITTENT TRANSMISSION SHUDDER AT LOW SPEEDS WHEN ACCELERATING FROM A STOPPED POSITION. THIS OCCURS AT SPEEDS BETWEEN 20-40 MPH. THE SHUDDER CAN BE FELT THROUGH THE FLOOR INTO THE SEAT AND APPEARS AS IF THE TRANSMISSION IS SEARCHING FOR A PROPER GEAR. UNDER HARD ACCELERATION/FREEWAY DRIVING THE ISSUE DOES NOT PRESENT ITSELF. THE VEHICLE HAS BEEN INTO BOTH MY NISSAN AND INFINITY DEALER. BOTH TECHNICIANS WHO INSPECTED THE VEHICLE CONFIRMED FEELING THE SHUDDER. DRIVELINE SERVICE WAS PERFORMED AT NISSAN AND THE ECM RECEIVED THE MOST CURRENT UPDATE. NISSAN TECHNICIAN ADVISED THAT THIS IS A KNOWN PROBLEM WITH THE ARMADA AND THAT THE SHUDDER IS DUE TO THE COMPUTER TRYING TO FIND THE OPTIMUM TRANSMISSION SHIFT POINTS FOR THE BEST FUEL ECONOMY. I BROUGHT THE VEHICLE TO MY INFINITY DEALER AFTER LEARNING THAT THE ISSUE IS KNOWN TO EXIST IN THE QX56 & QX80 AS WELL AS THE ARMADA AS THE VEHICLES ALL SHARE THE SAME COMPONENTS. MY SERVICE TECHNICIAN DROVE THE VEHICLE AND ALSO CONFIRMED THE SHUDDER OCCURRING INTERMITTENTLY UNDER CERTAIN DRIVING CONDITIONS. I REQUESTED THAT THEY SEARCH FOR THE MOST CURRENT UPDATE WHICH WOULD BE THE "E" UPDATE, UNFORTUNATELY THIS UPDATE ONLY APPLIES TO MODELS PRIOR TO 2018. SERVICE TECH ADVISED ME TO CONTINUE TO DRIVE THE VEHICLE NORMALLY AS THIS IS NOT A MECHANICAL ISSUE, BUT A SOFTWARE ISSUE. HE ALSO CONFIRMED THAT NISSAN / INFINITY ARE WELL AWARE OF THE ISSUE AND HAVE DONE LITTLE TO NOTHING TO PROVIDE A TSB, COMPUTER UPDATE, OR PERMANENT SOLUTION. HE FURTHER ADVISED THAT A TRANSMISSION REPLACEMENT, REBUILD, OR MAJOR SERVICING WOULD NOT RESOLVE THE ISSUE AS IT IS SOFTWARE RELATED. IT IS DEEMED VERY COMMON. THIS IS UNACCEPTABLE IN A $65,000 VEHICLE. NISSAN NEEDS TO RESOLVE THIS ISSUE INSTEAD OF HAVING DEALERS ADVISING OWNERS THIS IS NORMAL. MY CONCERN IS A TRANSMISSION FAILURE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385174December 28, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
YESTERDAY I WAS SITTING IN A DRIVETHRU AND ALL OF A SUDDEN THE BCI WARNING LIGHT CAME ON THE DASH AND A COUPLE OF OTHER DASH LIGHTS. DROVE STRAIGHT HOME AND NOW THE VEHICLE WILL NOT START. I WILL HAVE TO GET A TOW TO THE NEAREST DEALER. GOOD THING I DROVE STRAIGHT HOME OTHERWISE I WOULD HAVE BEEN STRANDED SOMEWHERE. MY ARMADA ONLY HAS 38,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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