Nissan Armada Complaints (2004)

464 consumer complaints on file.

#10092975September 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
STEERING WHEEL WOULD SHAKE WHEN BRAKING. THIS WAS THE THIRD TIME I HAVE HAD THE EXACT SAME PROBLEM WITH THIS CAR. I TOOK THE CAR BACK TO THE SERVICE DEPT. THERE IS NOW A BULLETIN ON THE CAR AND THEY REPAIRED/REPLACED THE BRAKES ACCORDING TO THE BULLETIN. A BRACKET, BOLT AND PIN? DOES NISSAN, THE MANUFACTURER REALLY THINK THAT IS THE SOLUTION? THE SOLUTION IS EQUIPPING THE VEHICLE WITH THE PROPER (SIZE) BRAKES TO BEGIN WITH. THIS VEHICLE IS NOT A SMALL CAR, IT IS A LARGE SUV AND IT NEEDS LARGE TRUCK SIZE BRAKES. A RECALL OR TRUE FIX WOULD BE NICE BEFORE THESE BRAKES FAIL AND HURT SOMEONE. NISSAN REALLY DOESNT SEEM TO CARE BECAUSE WHEN YOU CALL THEM THEY WILL JUST LET YOU DRIVE IN AN UNSAFE VEHICLE WITH FAILING BRAKES. IF IT WASNT FOR THE NISSAN SERVICE DEPT ALWAYS PUTTING ME IN A RENTAL WHO KNOWS WHAT WOULD HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092888September 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED, AND REPLACED THEM FOUR TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092890September 20, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. WITHOUT WARNING. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092782September 17, 2004
SERVICE BRAKES, HYDRAULIC
BRAKE SYSTEM ON NISSAN PATHFINDER ARMADA 2004.*MR THE VEHICLE WOULD VIBRATE WHILE BRAKING AND THE VEHICLE BECAME INCREASING DIFFICULT TO STOP. THE CONSUMER WAS TOLD THAT THE BRAKES WERE NOT HEAVY ENOUGH FOR THE VEHICLE AND THAT THE ROTORS WERE WARPED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091114September 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT
BRAKES SHUDDERING-IT'S BEEN IN TWICE ALREADY AND FIXED UNDER A TSB BUT THE PROBLEM IS HAPPENING AGAIN. NISSAN CORP HAS A CASE MANAGER ASSIGNED ALREADY. IDA COHEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092468September 16, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON APPLYING THE BRAKES, THE VEHICLE VIBRATED AND DID NOT STOP. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HOWEVER,THE PROBLEM HAS NOT BEEN RESOLVED. CONSUMER IS STILL AWAITING SERVICE ON THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090866September 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEFECTIVE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090867September 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SERVERAL ISSUES, THE MAIN ISSUE IS THE BRAKES, AND ROTORS. @ 7000 MILES, THE ROTORS WERE TURNED, STEERING WHEEL WAS PULSATING, SERVICE DEPARTMENT TURNED ROTORS. AT 11,000 MILES, THE STERRING WHEEL RESUMED PULSATING ALONG WITH THE BRAKE, SLIP, AND VDC LIGHT ACTIVATED ON THE CONTROL PANEL. I WAS TOLD BY THE SERVICE DEPT. MY BRAKE FLUID WAS LOW, PERHAPS LEAKING AND THE BRAKES REQUIRE CHANGING AT MY COST, THE WARRENTY DOES NOT COVER THE BRAKE ISSUE. I TOLD THE SERVICE DEPT. THIS WAS UNACCEPTABLE, I WILL NOT PAY FOR NEW BRAKES, AT SUCH LOW MILEAGE. MY REASEARCH HAS LED ME TO BELIEVE EARLIER ON THIS WILL BE A CONTINUING ISSUE REGARDING THE ROTORS AND BRAKES. TO MAKE A LONG STORY SHORT, IT HAS BEEN ALMOST A MONTH, THE BRAKES ARE STILL ON BACK ORDER, THE LIGHT SIGNALS I HAD DESCRIBED EARLIER ARE STILL LIGHTING UP LIKE A XMAS TREE. I AM MORE THAN FRUSTRATED WITH THIS ON GOING ISSUE. I HAVE CONTACTED NISSAN, I WAS ASSURED I WOULD RECIEVE A CALL BACK WITHIN 2 BUSINESS DAYS, THAT WAS 2 1/2 WEEKS AGO. I AM AFRAID TO DRIVE THIS VEHICLE. MY CONFIDENCE IN NISSAN IS MOOT. YOU WOULD THINK I DRIVE CONSTANTLY. I USE THE COMMUTER BUS TO GO BACK AND FORWARD TO WORK. MY DRIVE DAILY IS 3 MILES. EVERYTHING IS ON BACK ORDER. I AM STILL WAITING FOR AN INTERIOR PART FOR THIS VEHICLE SINCE JUNE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088706August 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS WARPED AT ONLY A LITTLE UNDER 2400 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086958August 16, 2004
UNKNOWN OR OTHER
WE PURCHASED OUR 2004 NISSAN ARMADA 1 MAY 2004. THE DRIVER'S SIDE WINDOW HAS BEEN NOTHING BUT TROUBLE SINCE THE PURCHASE. IT WILL COME OFF OF THE TRACK EVERYTIME YOU PUT THE WINDOW DOWN. THE FIRST TIME IT HAPPENED WE TOOK THE VEHICLE BACK TO THE DEALERSHIP IN NASHVILLE. THET DID NOT WANT TO HELP US UNTIL I ABSOLUTELY THREW A FIT BECAUSE THE WINDOW WAS STUCK DOWN. THEN NOT EVEN A WEEK LATER IT HAPPENED AGAIN. I CALLED THE LOCAL DEALERSHIP IN CLARKSVILLE. I WAS TOLD THAT THEY WOULD NOT BE ABLE TO FIX IT BECAUSE THE OTHER DEALERSHIP HAD ALREADY WORKED ON IT. SO, I PROCEEDED TO CALL THE DEALERSHIP IN NASHIVLLE. TO MAKE A LONG STORY SHORT, I ENDED UP TAKING THE VEHICLE TO CLARKSVILLE, WHERE THEY PROCEEDED TO BLAME NASHVILLE FOR THE SHODY WORK. CLARKSVILLE PROCEEDED TO FIX THE VEHICLE WITH A NEW PART FOR THE WINDOW, AND WERE WELL AWARE THAT WE WOULD BE MOVING TO NEW YORK THE NEXT WEEK. ABOUT TWO WEEKS AGO WE NOTICED THAT THE WINDOW WAS OFF THE TRACK AGAIN. I HAVE BEEN TO TWO DEALERSHIPS IN THE NEW YORK AREA, THE FIRST IS BAY RIDGE NISSAN. THEY WANTED ABSOLUTELY NOTHING TO DO WITH ME. THEY TOLD ME THAT I WOULD HAVE TO GO BACK TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE. SO, I DECIDED NOT TO GO BACK TO THAT DEALERSHIP. THEN TODAY, I TOOK THE TRUCK TO THE DEALERSHIP ON STATEN ISLAND WHICH COST ME $8 IN TOLLS FOR ME TO BE TREATED LIKE A MORON AND LIKE I DON'T KNOW ANYTHING ABOUT THE VEHICLE I AM DRIVING. I HAD TO CALL MY HUSBAND, WHO IN TURN HAD TO PAY ANOTHER $8 IN TOLLS TO COME AND HELP ME EVEN GET A LITTLE HELP FROM THE DEALERSHIP. FUNNY HOW THERE MINDS CHANGED WHEN HE SHOWED UP. I AM HOPING THAT THIS WILL BE THE END OF THIS PROBLEM. LETS SEE, I DROPPED THE VEHICLE OFF AT 0830 THIS MORNING AND STILL HAVE NOT HEARD A WORD FROM ANYONE ABOUT IT. I KNOW FOR SURE THAT THIS IS THE LAST VEHICLE THAT WE WILL PURCHASE FROM NISSAN. THEY HAVE THE WORST CUSTOMER SERVICE IN THE BUSINESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086708August 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, STRUCTURE, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED A NISSAN ARMADA IN APRIL 2004 AND TWO MONTHS LATER HAD TO BRING IT TO DEALER FOR REPAIR AS THE BRAKES WERE SHUDDERING CAUSING TREMENDOUS SHIMMY IN THE STEERING WHEEL. THE DEALERSHIP, NISSAN THOUSAND OAKS, DID NOT REPLACE THE "WARPED ROTORS", INSTEAD "SWITCHING" THEM AROUND AND REPLACING THE BRAKE PADS. THE ADDITIONAL PROBLEM OF A RATTLE AND SQUEAKING SOUND FROM DASHBOARD RESULTED IN THE DEALERSHIP REALIGNING THE DASHBOARD PROPERLY. TWO MONTHS LATER I WAS BACK AT THE DEALERSHIP TO FIX THE BRAKES AGAIN. THIS TIME I DEMANDED THAT THE INFERIOR ROTORS BE REPLACED WITH HIGHER-QUALITY ROTORS. THEY REPLACED THE FACTORY-INSTALLED ROTORS WITH NEW ROTORS (TOLD BETTER QUALITY ROTORS) AND THEY ALSO HAD TO REPLACE THE BRAKE PADS AGAIN. ADDITIONALLY, THERE I WAS EXPERIENCING AN INTERMITTENT PROBLEM WITH THE A/C; IT WOULD SOMETIMES RUN VERY HOT AIR. THEY CHECKED IT OUT AND FOUND THAT THE CLUTCH FAN NEEDED TO BE REPLACED; THIS PART IS ON ORDER AND I WILL HAVE TO RETURN FOR INSTALLATION. ALSO, I ASKED THEM TO ONCE AGAIN FIX A SQUEAKING AND RATTLING ISSUE THAT SEEMED TO BE COMING FROM THE DASHBOARD AGAIN AND ALSO INTERMITTENT FAILURE OF THE STEREO CONTROLS LOCATED ON THE STEERING WHEEL. ACCORDING TO THEIR MECHANICS, THE SOUND PROBLEM AND STEREO CONTROLS PROBLEM DID NOT OCCUR WHILE MY VEHICLE WAS IN THEIR POSSESSION. A WEEK LATER, AUGUST 12, 2004, I HAD TO RETURN TO HAVE THE CLUTCH FAN REPLACED AND THIS TIME I ALSO REQUESTED THAT ONE OF THEIR MECHANICS DRIVE THE VEHICLE WITH ME SO THAT I COULD POINT OUT THE SQUEAKING ISSUE. THE MECHANIC HEARD THE SOUND PROBLEM THIS TIME AND I AM TOLD THEY WILL TRY TO FIX THIS ISSUE. I HAVE NOT HAD A PROBLEM AGAIN, AS YET WITH THE STEREO CONTROLS ON THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087711August 11, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATED BRAKES PADS WORE OUT PREMATURELY. DEALER ADVISED CONSUMER TO CONTINUE DRIVING UNTIL IT WAS METAL TO METAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082240July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
LEASED 2004 ARMADA IN MAY, WEEK LATER TRANNY WOULDN'T SHIFT AND CAR WOULDN'T GO OVER 50. WE WERE STUCK IN VA. FOR A WEEK. OUT-OF-STATE DEALER SERVICE TOLD US THEY FIXED THE PROBLEM. ON THE WAY HOME TO FLA. VEHICLE WOULDN'T SHIFT OR GO OVER 50 AGAIN. LUCKILY WE MADE IT HOME AND TOOK IT TO DEALERSHIP WHERE PURCHASED. WE WERE TOLD THAT NOTHING WAS WRONG EVEN THOUGH THE SEL WAS ON CONTINUOUSLY AND CAR WOULDN'T SHIFT. SERVICE GAVE IT BACK SAYING THERE WAS NOTHING WRONG. 2 DAYS LATER CAR BACK AT PURCHASING DEALER FOR THE SAME PROBLEM. TURNS OUT THAT THE TRANNY WAS SHOT. HAD TO WAIT ANOTHER WEEK AND A HALF TO GET OUR CAR BACK. VEHICLE WAS FINE UNTIL 7/19/2004. HERE WE GO AGAIN. I AM NOW SEEKING REPLACEMENT OF THE VEHICLE. VEHICLE FELL UNDER THE LEMON LAW AFTER THE THIRD TIME, BUT I WAS SURE THE PROBLEM WAS FIXED. THIS BEING THE 4TH TIME I HAVE HAD ENOUGH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082248July 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED THE NEW NISSAN ARMADA ON 1/18/04. TOWARDS THE MIDDLE OF MARCH, I NOTICED MY STEERING WHEEL WAS VIBRATING AND THAT IT WAS GETTING HARDER TO STOP. I TOOK THE TRUCK IN ON 3/29/04 (APPX 3000 MI) TO FIND OUT THAT THE BRAKE ROTORS WERE OUT OF ROUND. THE DEALERSHIP RESURFACED THE ROTORS AND THE VIBRATIONS STOPPED. AT APPROXIMATELY 5000 MILES THE ISSUE AROSE AGAIN. I TOOK THE TRUCK IN 6/17/04 (5760 MI) AND FOUND OUT THAT THE ROTORS WERE OUT OF ROUND AND THAT THE PADS HAD TO BE REPLACED. THE ADVISOR TOLD ME MINE WAS THE 5TH ARMADA SHE HAD IN FOR THE SAME PROBLEM AND THAT ONE GENTLEMAN'S ROTORS WERE SO BAD THAT THEY WERE CRACKED. UNFORTUNATELY, THE DEALER WAS OUT OF PARTS AND I HAD TO DRIVE THE CAR UNTIL 7/19 (ANOTHER MONTH) BEFORE THE DEALER COULD GET THE PARTS REPLACE. DURING THAT TIME, THE VEHICLE WAS VERY DIFFICULT TO KEEP STRAIGHT WHEN BREAKING, EVEN AT SLOW SPEEDS. THE VEHICLE'S STEERING WHEEL WOULD VIOLENTLY VIBRATE AND TWIST FROM SIDE TO SIDE, CAUSING ME TO HAVE TO GRASP HOLD OF THE STEERING WHEEL WITH A LOT OF PRESSURE. THE DEALERSHIP REPLACED THE ROTORS AND PADS ON 7/19. I WOULDN'T RECOMMEND WEAKER INDIVIDUALS TRY TO DRIVE THE VEHICLE, AND DEMAND THAT THE DEALERSHIP PROVIDE A RENTAL CAR. IT APPEARS THAT THIS IS A CRITICAL VEHICLE COMPONENTS THAT MAY BREAK, FALL APART, OR SEPARATE FROM THE VEHICLE CAUSING LOSS OF VEHICLE CONTROL, OR INJURY TO PERSONS INSIDE OR OUTSIDE THE VEHICLE. I WOULD RECOMMEND AN IMMEDIATE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081269July 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WARP; STEERING WHEEL SHAKES WHEN STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078365June 17, 2004
SERVICE BRAKES, HYDRAULIC
PURCHASED 2004 NISSAN ARMADA IN DEC. 03. AT APPROX. 4000 MI STARTED NOTICING VIBRATION IN BRAKING AND THEN SHIMMY IN FRONT END SHORTLY THEREAFTER. TOOK THE CAR IN TO THE DEALERSHIP AND THEY TOLD ME I WAS SUPPOSED TO USE THE PARKING BRAKE ABOUT ONCE A WEEK TO RESET THE BRAKES. THEY TOLD ME THIS WAS COMMON IN NISSAN AS WELL AS OTHER MAKES OF TRUCKS. HAVE OWNED 5 OTHER MAKES OF SUV'S AND NEVER HAVE EXPERIENCED THIS PROBLEM FROM NOT USING THE PARKING BRAKE. THE SERVICE DEPT. TURNED THE ROTORS AND THE TRUCK WAS FINE UNTIL ABOUT 10,000 MILES WHEN IT STARTED ALL OVER AGAIN. HAVE IT BACK IN THE SHOP TODAY WHERE I WAS JUST TOLD THAT NISSAN HAS ISSUED A BULLETIN ON THE BRAKE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074866June 5, 2004
STEERING, SERVICE BRAKES, AIR:DISC:ROTOR
THE VEHICLE STEERING WHEEL KEPT ON VEERING TO THE RIGHT WHILE VEHICLE IN OCCUPYING AND GOT WORSE AT BRAKING. I HAVE TO CONSTANTLY HOLD THE STEERING WHEEL FIRMLY AND VEER IT TO THE LEFT IN ORDER TO KEEP THE VEHICLE RUNNING STRAIGHT. THIS WILL CAUSE HUNDRED OF DOLLARS TO FIX AND COULD CAUSE SERIOUS INJURY OR DEATH TO PEOPLE WHO DRIVING IT. THE DEALER SAID THIS IS NORMAL CROWN DRIFT AND DON'T DO ANYTHING TO FIX THE PROBLEM. I HAD CONTACTED NISSAN MANUFACTURE CONCERN ABOUT THIS PROBLEM. NISSAN ADDRESSED ALL VEHICLES ARE SUPPOSED TO SLIGHTLY VEER TO THE RIGHT WHEN YOUR HAND IS REMOVED FROM THE STEERING WHEEL. THIS IS A SAFETY PRECAUTION THAT KEEPS VEHICLES FROM GOING INTO ONCOMING TRAFFIC IN THE EVENT THE DRIVER FALLS ASLEEP, HAS A HEART ATTACK, STROKE, ETC. I HAD BEEN DRIVING FOR 10 YEARS AND NEVER HEAR ABOUT THIS BEFORE. I HAD DRIVE THE HONDA, TOYOTA, DODGE RAM, ACURA, MALIBU, CHEVY AND NEVER EXPERIENCED ANY VEERING OF THE STEERING WHEEL EITHER TO THE RIGHT OR LEFT. I HAVE BEEN ASKING A LOT OF PEOPLE ABOUT THIS EVERYONE SAID ALL THE VEHICLES HAVE TO GO STRAIGHT WHEN RUNNING ON A GOOD LEVELED ROAD. NISSAN DIDN'T PUT ANY KIND OF WRITING OR NOTE ON THE CONTRACT, VEHICLE SAFETY FEATURES OR VEHICLE DESCRIPTION TO LET THE CUSTOMERS KNOW THAT THE VEHICLE WILL VEER TO THE RIGHT DUE TO SAFETY PRECAUTION. ACCORDINGLY TO THE CONTRACT THE DEALER HAS TO LET THE CUSTOMERS ANY PROBLEM THAT THE VEHICLE HAS. I HAD NEVER BEEN TOLD THAT THIS VEHICLE WILL SLIGHTLY VEER TO THE RIGHT BY SALE REP, SALE MANAGER, AND SO ON. PLEASE HELP ME AND OTHER FOR OUR SAFETY. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074451May 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE PURCHASED VEHICLE NEW IN NOVEMBER OF 2003 WITH ONLY 10 MILES ON ODOMETER. AFTER FIVE MONTHS OF OWNERSHIP AND ONLY 6,280 MILES, THE FRONT WHEELS BEGAN TO SHIMMY REALLY BAD DURING BRAKING. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THE FRONT ROTORS WERE WARPED. THE REASON OR LOGIC THEY GAVE WAS THIS WAS PROBABLY DUE TO THE ROTORS BECOMING WET AND HEATED UNDER BRAKING DURING THE RAINY PERIOD. THE REPAIR FOR THIS PROBLEM WAS TO REMOVE THE FROM TIRES AND DO AN ON VEHICLE TURN OF THE ROTORS AS I WAITED WHICH TOOK ABOUT AN HOUR AND A HALF. SO FAR, SO GOOD, BUT I EXPECT TO BE BACK IN A FEW MONTHS. I EXPRESSED MY CONCERNS TO NISSAN DURING MY FEEDBACK ON THE CUSTOMER SURVEY FORM BUT HAVE NOT RECEIVED A REPLY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073040May 24, 2004
STEERING, SERVICE BRAKES, AIR:DISC, SERVICE BRAKES, AIR:DISC:ROTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE BOUGHT A BRAND NEW 2004 NISSAN ARMADA FROM BROWN&BROWN NISSAN IN TEMPE ARIZONA ON MAY 12, 2004. THE CAR HAS PROBLEM WITH ALIGNMENT AND BRAKES. THE STEERING ALWAYS LEAN TO THE RIGHT EVEN RUN ON THE FLOATED ROAD, THE WHOLE CAR SHAKEN WHEN RUNNING ON THE ROUGH ROAD AND BREAKING, WINDOW MAKING NOISE WHEN CAR SHAKEN. WE BROUGHT THE VEHICLE BACK TO THE DEALER AND NOTIFY THEM ABOUT THE PROBLEMS THAT WE HAD EXPERIENCED ON MAY 13, 2004. THE SERVICE TECH TOLD US IT IS NORMAL NOTHING WRONG WITH THE VEHICLE AND SAID THAT NISSAN MADE ALL VEHICLES LIKE THAT. WE DON'T THINK THIS IS RIGHT BECAUSE ALL VEHICLES HAVE TO RUN STRAIGHT NOT LEANING TO NEITHER RIGHT OR LEFT SIDE OF THE FLOATED ROAD AND SHOULD MOVING SMOOTHLY NOT SHAKING WHEN RUN ON THE ROUGH ROAD. THIS IS CONCERNED ME ABOUT MY FAMILY SAFETY. BROWN&BROWN NISSAN SALE MANAGERS WANTED US TO BRING THE CAR TO SERVICE TO GET FIX. SINCE THEIR SERVICE TECH SAID THE PROBLEMS ARE NORMAL AND NOTHING WRONG WITH THE VEHICLE WHEN THOSE SYMPTOMS ABOVE OCCURRED. WE DON'T THINK IT IS A GOOD IDEA TO BRING IT TO THE SERVICE AND LET THEM FIX IT. SO WE HAD REQUEST TO SWITCH FOR ANOTHER VEHICLE BUT THE DEALER GENERAL SALE MANAGERS DISPUTED AND IGNORED MY REQUEST AND DIDN'T CARE ABOUT CUSTOMER SATISFACTION NOR CUSTOMER'S SAFETY. BROWN&BROWN'S HEAD MANAGER DON'T TALK TO US SINCE WE DON'T WANT TO BRING THE VEHICLE TO THE SERVICE EVEN THOUGH WE HAD CALL IN A LOT OF TIMES AND REQUEST TO TALK TO HIM OR LEFT HIM A MESSAGE ON HIS ANSWER MACHINE. NOW WE ARE STUCK WITH THE LEMON VEHICLE AND DON'T KNOW WHAT WE NEED TO DO NEXT TO PROTECT OUR CUSTOMER RIGHTS AND OUR FAMILY SAFETY. PLEASE HELP US TO SOLVE THIS PROBLEM AND ALSO SAVE OTHER PEOPLE FROM BAD CAR DEALERSHIPS WHICH SELLING BAD CAR, TREAT CUSTOMER WITH NO RESPECT, DON'T CARE ABOUT CUSTOMER'S SATISFACTION AND SPECIALLY DON'T CARE ABOUT CUSTOMER'S SAFETY LIKE BROWN&BROWN NISSAN DEALERSHIP IN TEMPE, ARIZONA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072877May 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE STEERING WHEEL BEGAN TO SHIMMY WHEN BRAKING. TOOK TO DEALER FOR REPAIR AND WAS TOLD (AT 3700 MILES) THAT THE ROTORS WERE WARPED. ALL THEY COULD DO WAS RESURFACE THE ROTORS AT THIS TIME. I WAS INFORMED IT WAS A "QUICK FIX" AND WOULD HAPPEN AGAIN. NOW, THE VEHICLE HAS 6300 MILES AND IS BACK IN SERVICE FOR THE SAME THING. THIS TIME THEY ARE REPLACING THE ROTORS/PADS. YET, THEY WILL HAVE MY CAR THERE FOR 2 WEEKS. I GUESS I WILL SEE THEM AGAIN IN ABOUT ANOTHER 2500 MILES OR SO. MY ARMADA IS NOT THE ONLY ONE THIS IS HAPPENING TO, I KNOW OF OTHERS AND SO DOES THE DEALER WHERE I TAKE MY CAR. THE BRAKES ARE NOT RIGHT FOR THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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