Mitsubishi Montero Complaints (2000)

147 consumer complaints on file.

#10083001July 30, 2004
ENGINE AND ENGINE COOLING
MY COMPLAINT CONCERNS A TECHNICAL SERVICE BULLETIN #TSB-00-23-008, ISSUED NOVEMBER 2000. IN THE BULLETIN, MITSUBISHI MOTORS ADDRESSES THE NEED TO REPLACE THE A/T OIL PAN DUE TO OVERHEATING THAT IS CAUSED BY THE SHALLOWNESS OF THE PAN. JUST PRIOR TO THIS BULLETIN, IN OCTOBER 2000, PRODUCTION VEHICLES WERE EQUIPPED WITH A LARGER OIL DRAINAGE PAN TO ELIMINATE OVERHEATING CAUSE BY THE PRIOR PAN. AFTER HAVING MY 2000 MITSUBISHI MONTERO SPORT GIVEN THE 60,000 MILE SERVICING IN JUNE 2004, I WAS DRIVING OUT OF TOWN AND NOTICED (FOR THE FIRST TIME EVER) THAT THE A/T TEMPERATURE LIGHT WAS ON, SIGNALING THAT THE AUTOMATIC TRANSMISSION WAS OVERHEATING. I PULLED OVER TO THE SIDE OF THE ROAD (95 SOUTH - 38 MILES FROM RICHMOND, VA) AND IMMEDIATELY CONTACTED DARCARS MITSUBISHI IN SILVER SPRING, MARYLAND, THE DEALERSHIP THAT HAD JUST SERVICED MY VEHICLE. MY SERVICE ADVISOR, BECKY SUBSEQUENTLY INFORMED ME OF THE SERVICE BULLETIN THAT HAD BEEN ISSUED REGARDING THIS OVERHEAT PROBLEM. SINCE I WAS OUT OF THE AREA, I ALSO CONTACTED MITSUBISHI DEALERS IN BOTH RICHMOND AND FREDERICKSBURG, VA. BOTH SERVICE DEPARTMENT PERSONNEL WANTED ME TO BRING IN THE VEHICLE DUE TO THE SERVICE BULLETIN ADDRESSING THE ISSUE OF OVERHEATING DUE TO THE SHALLOW TRANSMISSION PAN. NONE, NOT EVEN THE DEALERSHIP THAT SERVICED MY CAR, HOWEVER, WERE WILLING TO PERFORM THE SERVICE FREE OF CHARGE SINCE THIS IS OBVIOUSLY A MANUFACTURERS DEFECT. THE FREDERICKSBURG DEALERSHIP EVEN WANTED ME TO BRING THE VEHICLE IN TO BE SERVICED AGAIN SHOULD TRANSMISSION FLUID NEED TO BE CHANGED. THE FACT THAT ALL OF THE DEALERSHIPS ARE AWARE OF THIS MANUFACTURERS DEFECT AND OBVIOUSLY PERFORM THE REPAIR WITH SOME DEGREE OF CONSISTENCY, SCREAMS THE NEED FOR THIS MATTER TO BE COVERED AS A RECALL. THE CONSUMER SHOULD NOT BE REQUIRED TO PAY FOR SOMETHING THAT MITSUBISHI ACKNOWLEDGES CAUSES POTENTIAL DAMAGE TO THE POWERTRAIN; THIS IS APPARENTLY A MANUFACTURERS DEFECT AND SHOULD BE COVERED AS SUCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083651July 28, 2004
VEHICLE SPEED CONTROL
WHEN DEPRESSING THE BRAKES VEHICLE SURGED FORWARD. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081158July 15, 2004
AIR BAGS
WHILE FOLLOWING ANOTHER VEHICLE THROUGH AN INTERSECTION, THE FRONT VEHICLE CHANGED LANES VERY FAST AND LEFT ME IMMEDIETELY BEHIND A VECHILE STOPPED DELIVERING MAIL. I HIT MY BRAKES BUT NOT BEFORE THE VEHICE BEHIND ME SLAMMED INTO MY BACK END. I, IN TURN, HIT THE MAIL VEHICLE IN FRONT OF ME. MY VEHICLE WAS TOTALED BUT NEITHER AIR BAG DEPLOYED. THE IMPACT WAS SERVERE ENOUGH THAT THE CASING COVERING THE PASSENGER SIDE AIRBAG WAS DISLODGED BUT STILL NEVER DEPLOYED. *LA
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10065157March 29, 2004
AIR BAGS
CONSUMER WAS TRAVELING ABOUT 55 MPH AND EXPERIENCED A FUNNY LITTLE CHANGE IN PAVEMENT. THE ROADS WERE BAD, AND THE TEMPERATURE WAS FALLING. CONSUMER GRIPPED THE STEERING WHEEL TIGHTLY, THEN LOST SOME CONTROL, AND END UP HITTING A WALL HEAD ON. UPON IMPACT, AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060186March 2, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TRUCK HAS HAD A SMELL SIMILAR TO NATURAL GAS IN THE CAB, ESPECIALLY WHEN IDLING. THE FIRST TIME WE BROUGHT IT IN THEY CHECKED AND FOUND NO SMELL. THEN WE BROUGHT IN AGAIN AND FOUND THAT THE CAMSHAFT SEALS WERE LEAKING AND REPLACED HOPING THIS WOULD HELP THE PROBLEM. THE SMELL CONSISTS AND WE NOW HAVE TROUBLE WHEN DRIVING AND THE TRANSMISSION IS SLIPPING IN 3RD/4TH GEAR. BOTH THE DEALER AND MITSUBISHI FEEL THAT THE SMELL IS FROM THE TYPE OF GAS AND IS NORMAL. WE HAVE SWITCHED FROM MOBIL TO SHELL TO MONTORI AND IT HAPPENS WITH THEM ALL. THIS A SEVERE EXHAUST LIKE SMELL AND WE ARE AFRAID THAT IT IS NOT HEALTHY FOR OUR SMALL CHILDREN, AND IT SHOULD NOT BE NORMAL TO DEAL WITH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059621February 23, 2004
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED AND WHEN DEPRESSING THE BRAKES CONSUMER CAN FELT VIBRATION IN THE STEERING WHEEL. SEARS AUTO CENTER INFORMED THE CONSUMER THAT THE FRONT SHOCKS NEEDED TO BE REPLACED. CHANGED THE FRONT SHOCKS, BUT VIBRATIONS WAS STILL EVIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056466February 3, 2004
SUSPENSION
I JUST BOUGHT MY MONTERO SPORT 3 MONTHS AGO. WHEN TESTING DRIVING THE VEHICLE I FELT PULLING TO THE RIGHT AND SHAKING AT HIGHER SPEEDS. THE DEALER SAID IT WAS JUST THE TIRES AND THEY WOULD DO AN ALIGMENT. I PURCHASED THE VEHICLE AND BOUGHT NEW TIRES. MY WARRANTY WAS OUT BY THE TIME I FIGURED OUT IT WAS NOT THE TIRES. THIS VEHICLE ALWAYS SHAKES AND FEELS LIKE A FISH OUT OF WATER, AFTER SERVERAL ALIGMENTS IT STILL PULLS VERY HARD TO THE RIGHT WHEN U LET GO OF THE STEERING WHEEL. I WISH THE COMPANY WOULD LOOK INTO WHAT THE PROBLEM IS AND FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054312January 16, 2004
THE AIR BAG DID NOT DEPLOY ON A SUV CLASH TO THE CONCRETE WALL.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10044698December 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE AUTOMATIC TRANSMISSION TEMPERATURE LIGHT ILLUMINATED. THE CONSUMER PULLED OVER TO CHECK THE OWNER'S MANUAL. THE MANUAL STATED TO PULL OVER AND WAIT UNTIL THE AUTOMATIC TRANSMISSION TEMPERATURE LIGHT GOES OFF AND TO PROCEED DRIVING. THE CONSUMER STARTED DRIVING AND THE TRANSMISSION ILLUMINATED AGAIN. THE CONSUMER MANAGED TO PULL OVER AGAIN. *JB THE ENGINE STARTED TO SMOKE AND THE CONSUMER TOOK THE VEHICLE TO AAMCO TRANSMISSION WHO DIAGNOSED THE TRANSMISSION AS BEING DAMAGED AND NEEDED TO BE REPLACED. UPON COMPLETION OF THE TRANSMISSION, THE VEHICLE CONTINUED TO EXPERIENCE ROUGH SHIFTING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049063December 2, 2003
PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
I NEVER RECEIVED NHTSA CAMPAIGN ID NUMBER : 01V027000 ISSUED TO MITZIBU. OWNERS IN FEB 2001 WHICH STATES MY VEHICLE HAS NONCOMPLIANT BRAKE VACUUM HOSES. REMEDY WAS TO HAVE DEALER SERVICE CENTER REPAIR THIS PROBLEM; HOWEVER I WAS UNAWARE DUE TO NOT RECEIVING NOTIFICATION. CAN I STILL HAVE THIS FREE SERVICE? IN OCT 2003 I PAID $182.75 FOR BRAKE REPAIRS. CAN I BE REIMBURSED FOR AMT PAID FOR BRAKE REPAIR IN OCT 2003 DUE TO THIS PROBLEM? THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047034November 17, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED THE VEHICLE IN DEC OF 2000 I STARTED HAVING PROBLEMS SINCE 6-22-03 I HAVE HAD 4 SETS OF BREAK PADS 2 SETS OF ROTORS, NEW CALIPERS AND THE HARDWARE REPLACED EACH TIME. I ALSO TOOK THE CAR TO THE DEALER WHILE IT WAS STILL UNDER WARRANTY AND THEY TOLD ME EVERYTHING WAS FINE WITH THE BRAKING SYSTEM. SHORTLY AFTER I LOST CONTROL OF MY BRAKES WHILE DRIVING WITH MY FAMILY. I HAVE ABOUT 50,100 MILES ON THE CAR AND I NEED A NEW SET OF BRAKES AGAIN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040982September 30, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, EXTERIOR LIGHTING:TAIL LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), STEERING: STEERING WHEEL/HANDLE BAR
MY MONTERO HAS HAD SIGNIFICANT PROBLEMS FROM DAY ONE WITH REPEATED/NUMEROUS VISITS TO SEVERAL MITSUBISHI DEALERSHIPS IN MY AREA. I HAVE HAD ALL OF THE SAME COMPLAINTS I HAVE READ FROM OTHER OWNERS AND AM VERY DISAPPOINTED THAT I BOUGHT THIS SPORT UTILITY AND HAVE SPENT THOUSANDS OF DOLLARS TO REPAIR. THE MONTERO HAS HAD PULL TO THE RIGHT AS DESCRIBED, A VIBRATION WHEN DRIVING AT ANY SPEEDS, AND A HORRIBLE PERFORMANCE OF BRAKING THAT HAS ALMOST CAUSED SEVERAL ACCIDENTS THAT COULD HAVE RESULTED IN MY LIFE AND MY DAUGHTERS AND COUNTLESS OTHER FAMILIES. I HAVE A LIFETIME PURCHASE PLAN FOR ALIGNMENTS WHICH ARE PERFORMED ON A BI-WEEKLY BASIS AND I HAVE ALSO GONE THROUGH 4 SETS OF BRAKES. I HAVE ALSO EXPERIENCED MY MONTERO TO JUST DIE, COMPLETELY SHUT OFF IN THE MIDDLE OF TRAFFIC- DANGEROUS!! THEN AFTER ABOUT 10 MINUTES AND EVERYONE HONKING AND CURSING ME OUT IT STARTS AFTER I RESTART IT. ALSO, WITH THIS COMES A FIRE BURNING SMELL THAT I HAVE BEEN TOLD BY VARIOUS MECHANICS THAT I HAVE AN OIL LEAK IN MY ENGINE. I HAVE SINCE TAKEN THE MONTERO BACK AND THE DEALERSHIP HAS REPAIRED A MELTED GASKET IN THE ENGINE. I HAVE ALSO REPLACED ALL MY BELTS AND SPARKPLUGS. THE SUNROOF HAS HAD IT'S SHARE OF PROBLEMS OF LEAKING UNCONTROLALLABLY WHEN IT RAINS AND HERE IN FLORIDA IT HAS BEEN BETTER TO STAND IN THE RAIN THAN IN MY SUV. NOW MY FRONT READING LIGHTS UNDER MY REAR MIRROR IS LEAKING BUCKETS OF WATER AND THE DEALERSHIP WANTS TO CHARGE ME OVER $500.00 FOR A NEW SUNROOF AFTER I PAID OVER INVOICE FOR THIS LUXURY! ALL OF MY BRAKE LIGHTS IN THE REAR HAVE BLOWN OUT NUMEROUS TIMES TO HAVE TO REPLACE. THIS SUV IA THE MILLION DOLLAR MONEY PIT MISTAKE AND DO NOT RECCOMMEND ANYONE TO BUY! I'M SO GLAD THAT I AM NOT GOING CRAZY AND THAT OTHERS HAVE EXPERIENCED THE SAME AND HOPE TO NOT EVER EXPERIENCE MY AIRBAGS NOT DEPLOYING IN AN A ACCIDENT! MITSUBISHI WILL HAVE A HUGE LAW SUIT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038127September 3, 2003
AIR BAGS:FRONTAL
CONSUMER COMPLAINED ABOUT NON DEPLOYMENT OF THE AIR BAGS. CONSUMER WAS DRIVING BETWEEN 30 TO 35 MPH AND WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. MANUFACTURER WAS NOT CONTACTED. ALSO, DEALER WAS CONTACTED, AND STATED THAT AIR BAGS WOULD NOT DEPLOY IF VEHICLE HAD NOT MADE A SADDLING STOP, WHICH CONSUMER INSISTED THAT THERE WERE TWO.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030152July 25, 2003
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES THAT DRIVER'S FRONT BELT WILL NOT PULL OUT OF THE RETRACTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024275June 17, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR LATCH FELL OFF WHILE TRAVELING ON THE HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022716June 9, 2003
LATCHES/LOCKS/LINKAGES
THE REAR DOOR WILL NOT CLOSE AND THE LATCHES WILL GO UP AND DOWN INTERMITTENTLY. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022228June 3, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONE RCOMPRESSOR BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020694May 29, 2003
EQUIPMENT
BRAKES, GRIND AND SQUEAK, HAD THEM CHECKED WAS TOLD THAT THEY WERE FINE. ALSO HAD A FRONT WHEEL ALLIGNMENT DUE TO RIGHT PULLING!!!! AND ALSO I HAVE EXPERIENCED WHEN FRONT WINDOWS ARE ROLLED UP AND THE BACK ARE DOWN,,YOU DO HAVE AIR PRESSURE THAT IS NOT GOOD!!!! ALL COMPLAINTS THAT HAVE BEEN NOTED BY PREVIOUS CONSUMERS ARE RIGHT ON THE MONEY AS FAR AS THIS MONTERO SPORT VEHICLE, AND SOMETHING SHOULD BE DONE TO AVOID INCURRING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016752April 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WITH LESS THAN 40K MILES ON MY 2000 MITSUBISHI MONTERO SPORT, THE BRAKE PADS HAVE BEEN REPLACED THREE TIMES, THE ROTORS REPLACED ONCE. NOW TWO LOCAL MECHANICS TELL ME THAT MY VEHICLE'S BRAKE PADS COVER LESS THAN 50% OF THE ROTOR, CAUSING SIGNIFICANTLY REDUCED BRAKING CAPABILITY. THE ROOT CAUSE APPEARS TO BE THAT THE VEHICLE HAS 14" ROTORS ON TRUCKS DESIGNED FOR 15" ROTORS (AND 15" WHEELS). THE RESULT IS THAT THE BRAKE SYSTEM WEARS OUT QUICKLY AND, IN THE OPINION OF MY LOCAL GOODYEAR DEALERSHIP, PRESENTS A SEVERE SAFETY HAZARD. THE GOODYEAR DEALER ACTUALLY TOLD ME THAT HE WOULD NOT RECOMMEND DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017343April 22, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE DRIVER SIDE WHEEL NUT AND SCREW BROKE WHILE DRIVING. *JB TIE ROD ADJUSTMENT NUT AND TIE ROD WERE NO GOOD, HAD TO REPLACE BOTH BALL JOINTS AND TIE ROD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mitsubishi Montero