Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10238654August 18, 2008
SUSPENSION:REAR
RIGHT REAR COIL SPRING BROKE AND CAUSED TIRE TO BLOW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237916August 12, 2008
SUSPENSION:REAR
REAR COIL SPRING BROKE , POSSIBLE REAR TIRE PUNCTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236507July 31, 2008
SUSPENSION:REAR
JULY 30TH 2008, I TOOK MY CAR IN FOR ROUTINE MAINTENANCE OF OIL CHANGE, TIRE ROTATION, ETC. REPAIR SHOP DISCOVERED THE LEFT AND RIGHT REAR COIL SPRINGS WERE BROKEN. BROKEN IN SUCH A WAY THAT THEY WERE SURPRISED THAT THE JAGGED END OF THE COIL SPRINGS WAS NOT RUBBING INTO MY TIRE. I HAVE NO IDEAL WHEN THIS MIGHT HAVE HAPPENED, THERE WAS NO INDICATION THAT THEY HAD FAILED. ALTHOUGH THE CASING AROUND THE COIL SPRING EASILY TORE BY HAND AND THE BROKEN PART OF THE COIL SPRING IS RUSTED. IT SCARES ME TO THINK OF HOW LONG I MIGHT HAVE BEEN DRIVING AROUND WITH MY CAR ON THE EDGE LIKE THIS. MY CAR HAS 62,896 MILES ON IT, BUT EXACTLY WHEN THESE COIL SPRINGS FAILED IS UNKNOWN. THEY WANT UPWARDS OF $800.00 TO REPLACE COIL SPRING AND STRUTS. $500.00 JUST FOR COIL SPRINGS. I HAD NO CHOICE OTHER THAN TO GET COIL SPRINGS REPLACED. IT SEEMED ODD TO ME THAT BOTH SIDES WOULD FAIL AND BOTH SIDE ARE BROKEN IN PRETTY MUCH THE SAME PLACE. SO I GAVE MYSELF JULY 31, 2008 FOR RESEARCHING THE REAR COIL SPRINGS ON MY 2001 MERCURY SABLE, HENCE MY COMPLAINT TO NHTSA. ON AUG 1, 2008 I WILL TAKE MY CAR BACK TO REPAIR SHOP FOR REPAIR. I WILL KEEP MY OLD COIL SPRINGS IN THE HOPE THAT SOMEONE FINALLY REALIZES THAT THIS IS A ISSUE THAT NEEDS TO BE ADDRESSED IN THE MANNER OF A RECALL. I HAVE READ SOME OF THE OTHER COMPLAINTS AND FAILURE OF THESE REAR COIL SPRINGS CAN COME AT ANY TIME WITH OR WITHOUT THE OWNERS KNOWLEDGE. PLEASE DON'T WAIT UNTIL SOMETHING MORE FATAL HAPPENS BEFORE FORD AND NHTSA ACKNOWLEDGES THAT THERE IS A SERIOUS PROBLEM WITH THESE REAR COIL SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235846July 26, 2008
SUSPENSION:REAR
FLAT TIRE DUE TO BROKEN COIL SPRING SCRAPPING AWAY TIRE SIDEWALL RUBBER AND EVENTUALLY PUNCTURING THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232756June 30, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE THE CONTACT'S SON WAS DRIVING 25 MPH ON JUNE 27, 2008, IT BEGAN TO RAIN SLIGHTLY. HE DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED. THE VEHICLE WOULD NOT STOP AND CRASHED. THE CONTACT STATED THAT THE BRAKES HAD NEVER BEEN SERVICED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10231052June 15, 2008
TIRES, TIRES:VALVE
I PURCHASED FOUR NEW TIRES IN THE FALL OF 2006 FROM TIRE KINGDOM. I HAVE HAD MY CAR IN FOUR TIMES BECAUSE OF LOSING AIR PRESSURE. EACH TIME I WAS TOLD THAT IT WAS AN OPTICAL ILLUSION. THEN I HAD A VALVE STEM CRACK AND CAUSE A RAPID LOSS OF AIR WHILE DRIVING. FORTUNATELY WE WERE NOT INVOLVED IN AN ACCIDENT. AGAIN TIRE KINGDOM BLEW THIS OFF. I HAVE CONTACTED THEM SINCE HEARING ABOUT THE RECALLED VALVE STEMS AND HAVE BEEN GIVEN A COMPLETE RUN AROUND. THE TIRE THAT SUDDENLY DEFLATED SUFFERED DAMAGE TO THE SIDE WALL WHICH THEY SAID "ISN'T A BIG DEAL." MY TIRES HAVE WORN FASTER AND ONE HAS SKIDDING ON THE SIDEWALL FROM THE FAULTY VALVE STEMS INSTALLED BUT THE DEALER DOES NOT TAKE THIS SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230959June 13, 2008
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE VEHICLE IS EXPERIENCING ELECTRICAL SYSTEM FAILURE. WHENEVER IT RAINS, THE FUSE BOX ON THE DRIVER'S SIDE DOOR GETS WET. THE INTERIOR LIGHTS REMAIN ILLUMINATED IN THE PASSENGER COMPARTMENT. THE CURRENT MILEAGE WAS 113,754 AND FAILURE MILEAGE WAS 113,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230546June 11, 2008
SUSPENSION:REAR
REAR SPRINGS BROKE ON MY 2001 SABLE. COST ME SEVERAL HUNDRED DOLLARS TO REPLACE. THIS IS WRONG -- FORD HAS KNOW THIS WAS AN ONGOING PROBLEM FOR A LONG TIME ON SPECIFIC YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230463June 10, 2008
SUSPENSION:REAR
REAR COIL SPRING BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229434June 1, 2008
SUSPENSION:REAR
LEFT REAR TIRE BLEW OUT WHILE DRIVING ON HIGHWAY. SERVICE STATION REPLACED TIRE. DURING TEST DRIVE, NEW TIRE WAS DAMAGED TO ALMOST BLOW OUT. REPLACED TIRE AGAIN AND DISCOVERED BROKEN REAR SPRING. REPLACED BOTH REAR SPRINGS AND STRUTS, IN ADDITION TO THE 2ND NEW TIRE. (ALSO HAD REAR BRAKES REPLACED ONE MONTH EARLIER. THE ORIGINAL ISSUE WAS THAT THE CAR SHOOK. ALTOGETHER, I SPENT $2,400. ON SPRINGS, STRUTS, TIRES, AND BRAKES.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228617May 22, 2008
SUSPENSION:REAR
JUST FOUND OUT I HAVE TWO BROKEN REAR SPRINGS ON MY 2001 MERCURY SABLE. RESEARCHED THIS AND DISCOVERED THIS IS NOT UNCOMMON DUE TO POOR DESIGN BY FORD. A PRIOR RECALL COVERED THE FRONT SPRINGS, BUT NOT THE REAR. NOT FAIR TO CONSUMER, SPRINGS SHOULD NOT BREAK FROM NORMAL DRIVING. I HAVE HAD THIS VEHICLE FOR ALMOST 7 YEARS, ONLY 65,000 MILES. THIS COULD CAUSE ACCIDENTS, IF IT HASN'T ALREADY. FORD SHOULD ISSUE RECALL TO FIX THIS LIKE THEY DID ON THE FRONT SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228175May 19, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING OVER A POTHOLE AT APPROXIMATELY 35 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO OCCUPANT IN THE PASSENGER SEAT. THIS WAS THE ONLY AIR BAG THAT DEPLOYED IN THE VEHICLE. THE CONTACT CALLED THE DEALER, BUT WAS NOT GIVEN ANY REASON AS TO WHY THE AIR BAG DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225684April 25, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS
BROKEN FRONT AND REAR SPRINGS 2001 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224723April 16, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS FAILED AND WERE REPLACED. APPROXIMATELY FOUR MONTHS LATER, THE FRONT DRIVER SIDE COIL SPRING FAILED. THERE IS A RECALL FOR THE FRONT COIL SPRINGS, BUT THE CONTACT WAS UNAWARE OF THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,000 AND FIRST FAILURE MILEAGE WAS 80,063. UPDATED 05/05/08 *BF UPDATED 05/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225111April 15, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE ROTATING THE TIRES, THE MECHANIC NOTICED THAT THE FRONT AND REAR SUSPENSION COIL SPRINGS FAILED ON THE VEHICLE. THE DEALER REPLACED THE FRONT AND REAR COIL SPRINGS AND THE TIRES REMAINED UNAFFECTED. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURES. THE CONTACT CAN PROVIDE INVOICES. THE APPROXIMATE FAILURE MILEAGE WAS 49,500 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224339April 13, 2008
SUSPENSION:REAR:SPRINGS
A LOUD BANG FROM THE REAR OF MY 2001 MERCURY SABLE. I REMOVED ONE OF THE REAR TIRES AND FOUND THAT THE REAR SPRING HAD BROKE ON THE DRIVERS SIDE. IT HAD A SHARP EDGE ON IT THAT COULD PUNCTURE THE REAR TIRE. THE FRONT SPRINGS HAD A RECALL DONE ON THEM. WHY ARE THE REAR SPRINGS NOT COVERED UNDER THIS RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223727April 8, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DURING A ROUTINE SERVICING IN NOV. 2007 A REAR COIL SPRING WAS NOTED TO BE BROKEN, WHICH I HAD REPLACED. SUBSEQUENTLY IN FEBRUARY 2008 A SIMILAR INCIDENT WAS REPORTED TO ME, HOWEVER IT WAS A FRONT COIL SPRING WHICH WAS REPLACED UNDER A RECALL (NHTSA ACTION #PEO4044). I THEN INVESTIGATED TO SEE IF A RECALL EXISTED FOR THE REAR SPRING AND FOUND THAT UNDER EA06002 ALTHOUGH THEIR WERE 162 INCIDENTS REPORTED THE ONLY ACTION IS "CONTINUED MONITORING". I BELIEVE WITH THIS MANY INCIDENTS FORD SHOULD HAVE BEEN REQUIRED TO ISSUE A RECALL AND RETURN THE COST OF REPAIR TO THE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223252April 3, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE SHOP AND IT WAS DISCOVERED THAT THE COIL SPRINGS IN BOTH REAR TIRES FAILED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE REAR COIL SPRINGS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 39,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222147March 24, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT DISENGAGE WHEN HE DEPRESSED THE BUTTON. THE CRUISE CONTROL BUTTON IS CURRENTLY INOPERABLE. THE CURRENT MILEAGE WAS 61,111 AND FAILURE MILEAGE WAS 60000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221927March 21, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THREE SPRINGS ARE BROKEN ON MY 2001 MERCURY SABLE - ONE FRONT AND TWO BACK. THE DEALERSHIP TOLD ME THEY WOULD REPLACE THE ONE BROKEN FRONT SPRING AND NOTHING MORE. I HAVE SINCE READ THAT THEY ARE RESPONSIBLE TO REPLACE BOTH FRONT BUT NOT THE REAR. IT SEEMS APPARENT THAT THERE IS A GENERAL PROBLEM WITH THE SPRINGS WHETHER FRONT OR BACK AND FORD/MERCURY SHOULD BE RESPONSIBLE ENOUGH TO ADMIT AND FIX THE PROBLEM. I AM TOLD THEY WILL DO NOTHING ABOUT THE REAR SPRINGS EVEN THOUGH THIS ISSUE (FRONT & REAR SPRINGS) SEEMS TO EFFECT MANY PEOPLE BY STUFF I HAVE READ ON THE INTERNET. FORD/MERCURY NEEDS TO STEP UP TO THE PLATE AND FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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