Mercury Sable Complaints (2002)

440 consumer complaints on file.

#10038238December 24, 2003
AIR BAGS:FRONTAL, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IN MARCH 2003 WHILE DRIVING 52 MPH VEHICLE WAS INVOLVED IN A COLLISION WHERE FRONT END WAS DAMAGED, AND FRONT AIR BAGS DID NOT DEPLOY. DEALER STATED THAT FRONT AIR BAGS SHOULD HAVE DEPLOYED. *AK THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED AND IT'S EXPERIENCING PROBLEM WITH THE EGR VALVE AND FUEL PUMP. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10045125October 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM IN TRAFFIC. CAR DOESN'T SHIFT PROPERLY WHEN ACCELERATING FROM LOWER SPEEDS AND GIVES PASSENGERS A JOLT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043084October 17, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:IGNITION:MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION, WHEELS:HUB, ELECTRICAL SYSTEM:WIRING
I HAVE A 2002 MERCURY SABLE W/ 40,000 MILES ON IT. THE CAR HAD TO BE TAKEN BACK NUMEROUS TIMES THE HUB CAPS FELL OFF AFTER THE 6TH TIME THEY REPLACED WITH ALLOY WHEELS. THE RIGHT & LEFT SWAY BAR END LINKS HAVE BEEN REPLACED. THE ALTENATOR WENT OUT AND WAS REPLACED. THE TRANSMISSION HAD TO COMPLETELY BE OVERHAULED. THE POWERTRAIN CONTROL MODULE REPLAED, THE SPARK PLUG WIRE REPLACED, REPLACED PROCESSOR AND KEY. #4 PLUG WIRE SHORTING OUT CAUSED COIL TO GO BAD AND FOULED #3 AC COIL ASY-IGN REPLACED AFTER FIXING $3 & #4 SHOWED UP ON POWER BALANCE RETEST,BUT SAID ROAD TEST WAS OK AT THIS TIME SUGGESTED FEL MANAGEMENT. IT SCARES ME THAT SO MUCH CAN GO WRONG ON A 2002 AUTO. I DID HAVE EXTENDED WARRANTY ON THE ALTENATOR AND TRANSMISSION, BUT I WOULD HAVE HATED TO PAY THE $3028.00 CHARGE TO FIX THE PROBLEM, I WASN'T REAL HAPPY TO PAY THE DEDUCTIBLE. THE EXTENDED WARRANTY GOT STUCK PAYING EVEN THOUGH I HAD THE CAR IN UNDER ORIGNAL WARRANTY FOR THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038873September 14, 2003
AIR BAGS:FRONTAL
DRIVER WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH. AIR BAG DID NOT DEPLOY. DAMAGE TO CAR $12,000.00 *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10038881September 14, 2003
AIR BAGS
MY WIFE WAS INVOLVED IN A FRONTAL COLLISION AT 25 MPH. AIR BAGS DID NOT DEPLOY. DAMAGE TO CAR WAS $12,000.00. SHE SUFFERED SOFT TISSUE INJURY TO NECK AND NOW IS IN CONSTANT PAIN. CAR WAS REPAIRED BY DEALER, WE NOW HAVE AN ALMOST NEW CAR THAT WE DO NOT FEEL SAFE IN. *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10033907August 14, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN OPENING DRIVER SIDE DOOR HINGE AND BOLTS THAT HOLD THE DOOR IN PLACE CAME COMPLETELY OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033909August 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CONSUMER NOTICED SHIFT INDICATOR LIGHT WAS NOT WORKING ON THE FLOOR SHIFT AS HE SHIFTED GEARS AT LOW SPEED. GEAR SHIFT CABLE HAD COME LOOSE, DEALER REPLACED THE CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032169August 5, 2003
VEHICLE SPEED CONTROL
CONSUMER STARTED VEHICLE AND PLACED GEAR IN "DRIVE". RPMS INCREASED TO THE DANGER LEVEL AS THE ENGINE RACED. CONSUMER HAD TO KEEP BRAKES APPLIED SO THAT VEHICLE WOULD NOT SUDDENLY ACCELERATE. DEALER HAS REPROGRAMMED COMPUTER TWICE, BUT PROBLEM STILL OCCURRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031408July 29, 2003
AIR BAGS:FRONTAL
CONSUMER STATES THAT WHILE DRIVING AT 25 MPH VEHICLE WAS IN A COLLISION WITH ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10026047July 14, 2003
VISIBILITY:WINDSHIELD
I OWN A 2002 MERCURY SABLE STATION WAGON,PURCHASED IN JAN. 2002. IN EARLY MARCH,2003, I RECEIVED A SAFETY RECALL NOTICE (COMPLIANCE RECALL #03C03) FROM MERCURY. I CONTACTED MY LOCAL MERCURY DEALER, TOOK MY CAR IN AND THE DEALER TOOK INFORMATION FROM THE CAR AND TOLD ME THAT THEY WOULD CONTACT ME WHEN THE REPLACEMENT PARTS CAME IN. WE RESTRICTED USE OF OUR NEW CAR DUE TO SAFETY CONCERNS, UNTIL IT WAS SAFE TO DRIVE. TODAY IS JULY 14, 2003, AND THE REPLACEMENT PARTS HAVE STILL NOT ARRIVED AT OUR DEALERS, FOUR MONTHS LATER. WE HAVE NOT HAD FULL USE OF OUR NEW CAR FOR FOUR MONTHS BECAUSE THE REPLACEMENT PARTS ARE NOT AVAILABLE (WINDSHIELD PARTS). ALL ATTEMPTS TO CONTACT MERCURY HAVE BEEN IN VAIN. CAN SOMEBODY HELP US?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026575July 3, 2003
FUEL SYSTEM, GASOLINE
FOR ABOUT FIVE MONTHS THERE HAS BEEN A FUEL SMELL ENTERING THE PASSENGER CABIN. ABOUT TWO WEEKS AGO THE VEHICLE BLEW UP AND BURNED THE DRIVER. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10018072May 2, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 60 MPH THE VEHICLES BRAKES WERE APPLIED AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE SKID ABOUT ONE HUNDRED FEET BEFORE IT REAR ENDED ANOTHER VEHICLE. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10018010May 1, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING ANOTHER VEHICLE APPLY HIS BRAKES IN FRONT OF HIM FORCING HIM TO HIT FROM BEHIND. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018011May 1, 2003
AIR BAGS:FRONTAL
WHILE DRIVING THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH THE DRIVER SIDE AIR BAG DID NOT DEPLOY. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10015990April 16, 2003
VEHICLE SPEED CONTROL
WHEN THE VEHICLE WAS STARTED, IT MADE A LOUD NOISE AND AUTOMATICALLY ACCELERATED. THE CONSUMER TOOK THE KEY OUT OF THE IGNITION TO MAKE THE VEHICLE STOP. THE VEHICLE WAS RESTARTED AND THERE WAS NO FURTHER PROBLEM. *JB THE DEALER COULDN'T FIND THE PROBLEM. (MODEL LS)SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015062April 2, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB WHEN TRAVELING AT HIGH SPEEDS THE PROBLEM WOULD OCCUR. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011855March 27, 2003
VISIBILITY:WINDSHIELD
REAR WINDOW SHATTERED WHEN THE REAR DOOR WAS CLOSED. *NLM *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009809March 4, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE EXPERIENCED TRANSMISSION PROBLEMS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002435January 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT DEALER WAS CONTACTED AND THAT THEY STATED THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. * NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001303December 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT DEALER WAS CONTACT AND CAN'T FIND NOTHING WRONG WITH IT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable