Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10717779May 21, 2015
STRUCTURE:BODY
THE FRONT DRIVER DOOR WILL NOT SHUT IN COLD TEMPERATURES. AS I WAS TRYING TO LEAVE FOR WORK THE DOOR WOULD NOT LATCH SHUT. ENDED UP HOLDING THE DOOR SHUT WHILE DRIVING DOWN THE ROAD. I WENT AND BOUGHT A RATCHET STRAP TO SECURE THE DOOR IN PLACE AS IT IS OFTEN COLD IN WISCONSIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712126April 22, 2015
ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM, SUSPENSION
SOMETHING DRASTICALLY WRONG WITH THE RADIATOR SYSTEM, ANTIFREEZE IS ALWAYS BROWN, HAVE IT CHANGED AND IN 1 DAY IT TURNS BROWN. THE WINDOWS HAVE BEEN BROKEN IN THIS CAR SINCE 2005, THE TWO FRONT WINDOWS DO NOT GO UP AND DOWN, I DON'T FEEL SAFE WITHOUT THE WINDOWS WORKING. THERE IS SOMETHING WRONG WITH THE SUSPENSION AND I CONSTANTLY HAVE TO PUT AIR INTO MY TIRES AND TIRES WEAR OUT QUICKLY BECAUSE SUSPENSION IS MESSED UP. WINDSHIELD WASHER HAS NOT WORKED SINCE 2003. IF IT WAS BUILT WITH PRIDE LIKE THE COMPANY SAYS IT IS, IT WOULD BE A NICE CAR. FALLS APART TOO EASILY. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682557February 10, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING ALONG THE HIGHWAY AT APPROXIMATELY 45 MPH WHEN SUDDENLY ACCELERATOR SPED UP TO A HIGH RATE OF SPEED. COULD NOT SLOW DOWN WHEN BRAKING. CAR CONTINUED TO ACCELERATE. COULD NOT GET CAR TO SLOW DOWN NO MATTER WHAT I TRIED. HAD TO TURN CAR OFF TO COME TO A STOP. THE LOCAL WICHITA FALLS FORD COMPANY SAYS THERE IS RECALL FOR THIS PROBLEM, BUT I HAVE READ ALL OVER THE NET THAT IT IS A PROBLEM FORD MOTOR COMPANY SAID THAT IT WOULD FIX. CALLED FORD MOTOR CO. HEADQUARTERS AND THEY SAID THERE IS NO RECALL ISSUED FOR THIS PROBLEM AND THEY WILL NOT FIX IT. I SHOULD NOT HAVE TO PAY FOR THIS WHEN FORD KNOWS IT IS AN ONGOING PROBLEM. I AM 73 YEARS OLD AND DO NOT HAVE MONEY FOR THIS KIND OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10645081October 16, 2014
VEHICLE SPEED CONTROL
GOING TO WORK AND GOING UP A STEEP HILL ON A WINDY 2 LANE HIGHWAY AND TOPPED THE HILL AT APPROXIMATELY 40 MPH AND WHEN I LET OFF THE THROTTLE THE THROTTLE PEDAL RETURNED BUT THE SPEED STAYED AT 40 MPH AND AT 4000 RPM. I PUNCHED AND RELEASED THE THROTTLE PEDAL AND IT WENT TO 6000 RPM AND DIDN'T RETURN. I STEPPED ON THE BRAKES AND SLOWED THE VEHICLE A LITTLE BUT NOT MUCH. I WAS COMING UP ON A TURN AT A HIGH RATE OF SPEED AND HAD TO SHIFT IN TO NEUTRAL AND SHUT THE CAR OFF. I COASTED TO THE SIDE OF THE ROAD AND RAISED THE HOOD. I SEEN THAT WHERE THE THROTTLE CABLE AND THE CRUISE CONTROL CABLE WENT IN TO THE MOUNTING BRACKET THAT THE CRUISE CONTROL CABLE WAS HANGING OUT THE SIDE OF THE GREY PLASTIC HOLDER THAT HOLDS IT INTO THE MOUNTING BRACKET. THE GREY PLASTIC GUIDE HOLDER HAD BROKE AND THE CABLE HAD SLIPPED OUT OF THE HOLDER AND WASN'T ABLE TO GO BACK IN WHEN THE THROTTLE WAS OPEN THUS LEFT THE THROTTLE HALF OPEN. I WAS ABLE TO MANUALLY SLIDE IT BACK INTO THE GREY PLASTIC GUIDE HOLDER AND PUT WIRE ON IT TO SAFELY GET IT HOME. THE HOLDER NEEDS TO EITHER BE METAL OR A BETTER GRADE OF PLASTIC. THE GREY PLASTIC GUIDE HOLDER IS ALSO THE SAME AS THE ONE ON THE THROTTLE CABLE. I'M SURE ITS GOING TO BREAK SOON ALSO. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633332September 15, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2001 MERCURY SABLE. THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD INJURY, BUT NO MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND SPEED WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10631090September 5, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE MECHANIC INFORMED THE CONTACT THAT BOTH FRONT COIL SPRINGS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627658August 23, 2014
SUSPENSION
MY MECHANIC NOTICED THAT THE REAR SPRING WAS WORN. THIS, HE SAID, WAS CAUSE FOR A RECALL IN THE FRONT SPRING IN 2005. HOWEVER, THERE WAS NO SIMILAR RECALL FOR REAR SPRING. MY MECHANIC SAID THIS PART SHOULD NOT HAVE WORN OUT LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616928July 28, 2014
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE THE VEHICLE WAS BEING INSPECTED, THE MECHANIC NOTICED THAT THE FRONT AND REAR COIL SPRINGS FRACTURED. THE CONTACT NOTICED A SEVERE VIBRATION UNDERNEATH THE VEHICLE AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE TWO REAR TIRES WERE DAMAGED AND REPLACED DUE TO THE DEFECTIVE COIL SPRINGS. AN INDEPENDENT MECHANIC STATED THAT THE FRONT AND REAR COIL SPRINGS WERE FAULTY. THE COIL SPRINGS WERE NOT REPLACED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609851July 11, 2014
POWER TRAIN, ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE BRAKES BEING DEPRESSED, THE ENGINE RMPS INCREASED. THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ACCELERATED. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN PARK AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,133 AND THE CURRENT MILEAGE WAS 68,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563345February 7, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED WAS DRIVING 20 MPH AND BECAME INVOLVED IN A HEAD-ON CRASH. THE AIR BAGS FAILED TO DEPLOY. BOTH THE DRIVER AND A PASSENGER SUSTAINED INJURIES TO THE BACK, NECK, AND SEVERAL LACERATIONS TO THE HEAD AND FACE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10557016December 23, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE ALARM SYSTEM AND INTERIOR LIGHTS WOULD ACTIVATE INDEPENDENTLY AND RECURRINGLY. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545555September 26, 2013
SEAT BELTS
THE DRIVERS SEAT BELT DOES NOT LATCH (LOCK) PROPERLY. THE BELT HAS ON NUMEROUS OCCASIONS BECAME UNFASTENED WHEN DRIVING. THE DRIVERS BELT ALSO DOES NOT RETRACT AFTER USE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536762August 22, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING IN THE PARKED VEHICLE, AN ASSAILANT APPROACHED THE VEHICLE WITH THE INTENT TO COMMIT A CRIME. THE ASSAILANT STRUCK THE DRIVER'S SIDE WINDOW WITH ONLY HIS ELBOW AND THE WINDOW SHATTERED, CAUSING MANY LACERATIONS TO THE CONTACT'S FACE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,576.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10523853July 9, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THAT IT WOULD NOT BE REPAIRED BECAUSE IT WAS A 2001 MODEL AND EVEN THOUGH THE RECALL WAS ISSUED IN 2004 AND HAD BEEN 10 YEARS SINCE THE VEHICLE WAS MADE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523876July 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT WAS FORCED TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET AND PLACE THE VEHICLE IN NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE ACCELERATED TO APPROXIMATELY 70 MPH FOR A 16 MILE STRETCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND NOTICED THE CRUISE CONTROL CABLE HAD DISENGAGED CAUSING THE ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508794April 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE GEAR SHIFTER ENGAGED FROM DRIVE TO NEUTRAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE TRANS AXLE AND THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER WAS NOT ENGAGING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504734March 27, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000. *TR.....UPDATED 05/09/13 *BF UPDATED 05/24/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503206March 15, 2013
VEHICLE SPEED CONTROL
ACCELERATOR CABLE BROKE IN HALF AS I ENTERED I-295 FROM ON RAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503207March 15, 2013
VEHICLE SPEED CONTROL
ACCELERATOR CABLE BROKE OFF FROM GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502629March 13, 2013
VEHICLE SPEED CONTROL
WITHIN THE LAST WEEK MY 2001 MERCURY SABLE REACHED THE 60,000 MILE MARK. ONCE OVER THAT MARK THE ACCELERATOR PEDAL BEGAN TO STICK EACH TIME I WOULD ACCELERATE THE VEHICLE TOO MUCH. FOR EXAMPLE, MERGING ONTO THE HIGHWAY AND NEEDING TO SPEED UP THE CAR WOULD REV THE ENGINE AS WITHOUT MY FOOT ON THE PEDAL. THIS WOULD CONTINUE AS IF I WAS PRESSING THE ACCELERATOR PEDAL TO THE FLOOR EVEN IF MY FOOT WAS FIRMLY ON THE BRAKE. THE ONLY RESOLUTION TO THIS SUDDEN EXTREME ACCELERATION WOULD BE TO STOMP ON THE ACCELERATOR OVER AND OVER AGAIN. IN ONE INSTANCE THE VEHICLE WOULD NOT STOP EVEN AFTER IT WAS PUT INTO PARK, IT WASN'T UNTIL THE VEHICLE WAS TURNED OFF WHEN IT STOPPED. THIS HAPPENED THREE TIMES BEFORE I BROUGHT THE VEHICLE INTO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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