Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10181277January 31, 2007
SUSPENSION:REAR:SPRINGS
REAR COIL SPRING FRACTURE / PASSENGER SIDE- 2001 MERCURY SABLE - RESULTING IN MINOR ADDITIONAL DAMAGE TO TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181167January 30, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAVE EXPERIENCED A REAR COIL SPRING FAILURE AS DESCRIBED IN COMPLAINT EA06-002. WHILE BACKING MY CAR OUT OF MY DRIVEWAY I HEARD A GRINDING NOISE THAT GOT LOUDER THE FASTER I WENT. I STOPPED AND LOOKED UNDER THE CAR AND NOTICED A BLACK RING ON THE INSIDE OF THE PASSENGER REAR TIRE. I REMOVED THE WHEEL AND NOTICED THAT A GOUGE HAD BEEN DUG INTO THE INSIDE OF THE TIRE BY A SPRING THAT LOOKS TO HAVE BEEN WELDED TO THE STRUT. IT APPEARS THAT THE WELD FAILED CAUSING THE SPRING TO DETACH. I CONSIDER MYSELF LUCKY BECAUSE THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE HIGHWAY. AT HIGHWAY SPEEDS THIS FAILURE COULD HAVE CAUSED A CRASH THAT COULD HAVE RESULTED IN INJURY OR EVEN DEATH. COINCIDENTLY I RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL STATING THAT THIS EXACT FAILURE COULD HAPPEN TO THE FRONT STRUTS AND THAT I SHOULD BRING THE CAR TO A LINCOLN/MERCURY DEALER TO HAVE THEM FIXED. I WAS GOING TO SCHEDULE AN APPOINTMENT TO DO SO, BUT THIS HAS HAPPENED. IT SEEMS AS THOUGH THERE SHOULD BE A RECALL ON THE REAR STRUT ASSEMBLIES AS WELL. FORD/LINCOLN/MERCURY PERFORMED THE RECALL REPAIR ON THE FRONT COIL/STRUT ASSEMBLIES. THEY OFFERED TO REPAIR THE REAR COIL/STRUT ASSEMBLIES FOR APPROXIMATELY $850.00. (BOTH REAR COIL/STRUT ASSEMBLIES, REAR ALIGNMENT, AND A TIRE) THEY STATED THAT BOTH REAR COIL/STRUT ASSEMBLIES SHOULD BE REPLACED BECAUSE THEY EXPECT THAT THE DRIVERS REAR WILL FAIL SOON ALSO. MOST DISTURBING IS THAT FORD/LINCOLN/MERCURY SAID THAT THEY WOULD BE REPLACING THE FAILED COIL/STRUT ASSEMBLIES WITH THE SAME PARTS. PARTS THAT WILL FAIL IN THIS MANNER IN THE FUTURE! THERE NEEDS TO BE A RECALL ON THE REAR COIL/STRUT ASSEMBLIES IN ADDITION TO THE FRONT. THEY HAVE THE SAME DESIGN DEFECT AND SOMEONE WILL EVENTUALLY DIE IN A CRASH CAUSED BY THE COIL PIERCING A TIRE AT DRIVING SPEED. I HAVE NOT REPAIRED MY CAR YET, BUT I PLAN TO HAVE IT REPAIRED SOON. I WOULD WELCOME AN INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180697January 25, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* - THE CONTACT OWNS A 2001 MERCURY SABLE SEDAN . THE CONTACT RECEIVED SAFETY RECALL NOTICE, #NUMBER 04V332000. THE CONTACTS SAFETY REPAIR WAS BEING PERFORMED. HOWEVER ,THE SPECIAL SERVICE SUPPORT CENTER HAS DENIED REPAIR TO ASSOCIATED DAMAGED CAUSED BY THE FRACTURED COIL SPRING. THERE WAS DAMAGE TO THE FRONT TIRES. THE DRIVER SIDE TIRE HAS A GROOVE AND THE FRONT PASSENGER SIDE TIRE HAS A PUNCTURE. THE CONTACT WOULD LIKE TO HAVE THE TIRES REPLACED UNDER THE SAFETY RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180693January 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* - THE CONTACT OWNS A 2001 MERCURY SABLE. THE REAR COIL SPRINGS CRACKED ON THE VEHICLE THE CONTACT STATED THE TIRES WERE LEAKING AIR, AND THE REAR DRIVER AND PASSENGER TIRES WERE RESEALED. WHILE REPAIRING THE TIRE THE MECHANIC NOTICED THE REAR COIL SPRINGS WERE CRACKED. THE CONTACT ALSO STATED THAT THE LIGHTS ON THE DASHBOARD WILL NOT TURN ON UNTIL 20 MINUTES AFTER THE VEHICLE HAS BEEN STARTED. HE WAS UNABLE TO VIEW THE SPEED ON THE SPEEDOMETER AND OTHER GAUGES. *AK UPDATED 02/27/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177083December 27, 2006
PARKING BRAKE:INDICATOR LIGHT
EMERGENCY BRAKE DASHBOARD WARNING LIGHT FAILURE. THE DASHBOARD BRAKE WARNING LIGHT IS NOT TURNING ON WHEN THE EMERGENCY BRAKE IS APPLIED. THE DASHBOARD LIGHT DOES TEST OK WHEN THE CAR IS STARTED. BECAUSE I WAS UNAWARE THE EMERGENCY BRAKE WAS ON I TRAVELED 10 MILES HOME ON THE FREEWAY. NEAR MY HOUSE THE BRAKES FAILED, WITH THE PEDAL GOING TO THE FLOOR. I QUICKLY PUMPED THE BRAKES AND WAS ABLE TO STOP. THERE WAS A BURNING SMELL AS WELL, WHICH I ASSUME WAS THE PADS, SO I WILL MARK THE FIRE QUESTION AS YES SINCE "WHERE THERE'S SMOKE THERE'S FIRE." BRAKE FUNCTION RETURNED THE NEXT DAY BUT THE PEDAL IS NOW SOFT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10175473December 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
MY MERCURY SABLE 2001 LS WAGON TRANSMISSION FAILED IN MAY 2002 (25 K MILES). AT THAT TIME FORD VOIDED MY WARRANTY SAYING I HAD ABUSED THE CAR (DRAG RACING). I HAD THE TRANSMISSION REPLACED BY A TRANSMISSION SPECIALTY SHOP, COST $3,000). THAT TRANSMISSION FAILED IN MAY 2004 (52K MILES) AND WAS REBUILT BY AAMCO TRANSMISSIONS (COST $2,200). THAT TRANSMISSION FAILED DECEMBER 2006 (78K MILES). IT IS CURRENTLY IN THE SHOP FOR TRANSMISSION REPAIR. IN JULY 2002 I HAD INITIATED AN INDEPENDENT REPORT DONE ON THE CAR, THERE IS A SERIOUS DEFECT IN THE TRANSMISSION DESIGN. MY COST FOR TRANSMISSION REPAIRS IS IN EXCESS OF $5,000 PRIOR TO THIS LATEST TRANSMISSION FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174563November 28, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH UNDER NORMAL ROAD CONDITIONS, THE VEHICLE SUDDENLY ACCELERATED. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174590November 28, 2006
SUSPENSION:REAR:SPRINGS
2001 MERCURY SABLE - RIGHT REAR SPRING BROKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174328November 21, 2006
VEHICLE SPEED CONTROL:CABLES
2001 SABLE ACCELERATOR CABLE COME OUT OF THE HOUSING, CAUSING THE ENGINE TO DECELERATE. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171978October 27, 2006
SUSPENSION:REAR:SPRINGS
2001 MERCURY SABLE LS RIGHT REAR SPRING BROKE WHILE OPERATING THE VEHICLE. A PIECE OF THE SPRING PROTRUDED AND GOUGED THE INSIDE SIDEWALL OF THE RIGHT REAR TIRE DOWN TO THE TIRES METAL CORE. THE CAR WAS BEING OPERATED AT HIGHWAY SPEEDS IN HEAVY TRAFFIC IMMEDIATELY FOLLOWING THE INCIDENT. TIRE FAIL IS IMMINENT. HAD THIS OCCURRED WHILE THE VEHICLE WAS BEING OPERATED LOSS OF CONTROL AND A COLLISION WOULD BE VERY LIKELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170776October 13, 2006
SUSPENSION:REAR:SPRINGS
REAR LEFT COIL SPRING REPORTED BROKEN BY MY FORD DEALER ON MY 2001 MERCURY SABLE. SPRING WILL BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169726October 2, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH AND TRYING TO AVOID A DEER, THE VEHICLE CRASHED INTO A POLE DAMAGING THE GRILL, HOOD, RADIATOR, FRONT BUMPER AND POSSIBLY THE FRAME. THE AIR BAG DID NOT DEPLOY. THE CONTACT WAS INJURED AND EXPERIENCED WHIP LASH AND NECK INJURIES. THE POLICE WAS NOT ALERTED OF THE INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169619September 29, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKES FAILED, CAUSING THE VEHICLE TO CRASH INTO A ROAD SIGN. TWO OCCUPANTS INCURRED MINOR INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10167331September 4, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 SABLE (PURCHASED NEW 10/20/2001) HAD FOUR NEW GOODYEAR TIRES INSTALLED ON 3/24/2006 AT 25,998 MILES. AFTER SEVERAL WEEKS OF LISTENING TO MY SON, THE DRIVER OF THE CAR, COMPLAIN THAT THE REAR WAS VERY LOW TO THE GROUND, I TOOK IT INTO THE GOODYEAR DEALER ON 9/4/2006 WITH 29,255 MILES. THEY DISCOVERED THE CAUSE WAS FRACTURED REAR COIL SPRINGS ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE KNIFE SHARP FRACTURED ENDS OF THE BROKEN SPRINGS WERE EXTENDING DOWN BELOW THE SPRING SEATS AND RESTING UP AGAINST THE TIRES MAKING SLIGHT CONTACT WITH THE INSIDE WALLS OF BOTH REAR TIRES. THE SERVICE MECHANIC ADVISED THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. BEING LABOR DAY AND WITH NO MERCURY DEALERSHIPS OPEN, I HAD THEM REPLACE THE FRACTURED SPRINGS WITH MONROE QUICK STRUTS AT A TOTAL COST OF $740.92. SINCE THE SERVICE TECH ADVISED ME THAT THIS WAS A COMMON OCCURRENCE ON THE TAURUS AND SABLE MODELS, I DECIDED I SHOULD CHECK FOR RECALLS. I SEE THAT THERE IS AN INVESTIGATION UNDERWAY ON THESE REAR SPRINGS AND FELT COMPELLED TO VOICE MY COMPLAINT AFTER READING FORD'S UNACCEPTABLE RESPONSE TO THE NHTSA INITIAL INQUIRY. I SAVED THE ORIGINAL SPRINGS/STRUTS WHICH SHOW MULTIPLE FRACTURES IN EACH SPRING IN CASE SOMEONE WANTED TO CHECK THE METALLURGICAL PROPERTIES OF THE STEEL. BOTH OF THESE SPRINGS HAVE FAILED WITHIN 5 MONTHS OF EACH OTHER. THESE SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED. I CONSIDER MYSELF FORTUNATE TO DISCOVER THESE DEFECTIVE SPRINGS BEFORE THEY PUNCTURED THE SIDE WALLS OF THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167037August 30, 2006
SUSPENSION:REAR:SPRINGS
DT*: THE CONTACT STATED THE REAR COIL SPRINGS FRACTURED. AN INDEPENDENT MECHANIC DETERMINED THE REAR COIL SPRINGS FRACTURED DURING A ROUTINE TIRE CHECK TO HAVE THE TIRES ROTATED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE TIRE ROTATION. UPDATED 09/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166587August 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAKS FOR BOTTOM I HAVE A 2001 MERCURY SABLE LS IT HAS THE 3.0 LITER MOTOR NOT 24 VALVE. I HAVE TALKED WITH THREE OTHER PEOPLE AND THEY HAVE ALL FORD TAURUS'S AND THEY HAD TO REPLACE COOLANT BOTTLE BECAUSE THEY ALL CRACKED ON THE BOTTOM OF THE BOTTLE. ITS ODD THAT FOUR PEOPLE THAT I KNOW WE ALL HAVE TO CHANGE THE BOTTLE WITHIN A YEAR OF EACH OTHER. COULD THERE BE FAULTY BOTTLES MADE AND WILL THE ANTIFREEZE DAMAGE OTHER PARTS ON MY CAR. I ONLY HAVE 78,000 MILES ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166068August 20, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WAS STARTING TO DRIVE HOME AFTER VISITING A FRIEND, AND I HEARD A VERY STRANGE NOISE COMING FROM UNDER THE CAR. I HAD MY FRIEND LISTEN AND HE DETERMINED I SHOULD GO HOME AND CALL RIGHT AWAY TO MY CAR DEALER/REPAIR SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162541July 17, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH., ON A CLEAR DRY DAY, THE REAR DRIVER SIDE TIRE BLEW OUT. WHEN THE TIRE WAS CHANGED, THE INTERIOR SIDE WALL WAS OBSERVED TO BE WORN AWAY AND HAD BEEN PUNCTURED BY A FRACTURED COIL. THE VEHICLE WAS DRIVEN TO THE DEALER SERVICE FOR REPAIRS. THE MANUFACTURER WAS ALSO ALERT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162378July 14, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE DRIVING AT 45 MPH, A LOUD INDESCRIBABLE NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON INVESTIGATION, THE SOURCE OF THE NOISE WAS UNDETECTABLE. THE NOISE CONTINUED WHEN TRAVEL RESUMED. AN INDEPENDENT SERVICE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THE REAR PASSENGER SIDE COIL WAS FRACTURED AND SHREDDED THE INSIDE SIDEWALL OF THE TIRE. THE TIRE AND BOTH REAR COILS WERE REPLACED. UPDATED 10/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162405July 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
NO REAL SIGNS OF DISTRESS UNTIL THE MAIN BEARINGS FAILED. AT 33,000 MILES, PROOF OF SERVICE AND OIL CHANGES COVERING THE FIRST 29,000 MILES. VEHICLE DEVELOPED A BAD KNOCK. HAD IT TOWED TO A FORD DEALERSHIP FOR INSPECTION. TOLD ME THAT THE MAIN BEARINGS ON THE CAM WENT BAD. ONE FORD DEALERSHIP TELLS ME FORD WILL HELP WITH THE COST OF TOTAL ENGINE REPLACEMENT, UNFORTUNATELY, NOT THE DEALERSHIP THE CAR IS AT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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