Mercury Mountaineer Complaints (1997)

328 consumer complaints on file.

#555337October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES(P235 75 R15) EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555343October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES(P235 75 R15) EXPERIENCED LOUD HUMMING SOUND, THUMPS, AND CRACKING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733104October 1, 2000
TIRES
LEFT FRONT TIRE ON THE INSIDE AND RIGHT FRONT TIRE ON THE OUTSIDE.....THE BELTS ARE BROKE ON BOTH TIRES AND ARE COMING THROUGH THE TREAD. WIRE IS STICKING OUT OF TIRES AND IS CAUSING THE FRONT END OF VECHICLE TO WOBBLE. THE TIRES ARE TOO THE POINT WHERE THEY ARE UNSAFE TO DRIVE ON. I HAVE THE EXACT TIRE THAT IS BEING RECALLED, THE SAME BRAND AND SIZE BUT BECAUSE IT WAS NOT MADE IN THE DECATUR ILLINOIS PLANT, MY TIRES ARE NOT BEING REPLACED. I HAVE A 18 MONTH OLD BABY AND EVERY TIME THAT I HAVE TO DRIVE MY VEHICLE I CONSTANTLY WONDER IF MY TIRES WILL BURST, CAUSING AN ACCIDENT OR A DEATH. I BELIEVE THAT MY TIRES SHOULD BE INCLUDED IN THIS RECALL OR AT LEAST BE REPLACED*AK. (DOT NUMBER: W2HL426 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555043September 30, 2000
TIRES
THE VEHICLES LEFT REAR TIRE CAME APART CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE, AS A RESULT THE VEHICLE ROTATED CLOCKWISE CAUSING THE VEHICLE TO OVERTURN SEVERAL TIMES AND AS A RESULT THE PASSENGER WAS EJECTED OUT OF THE PASSENGER SIDE OF THE VEHICLE, THE VEHICLE CAME TO FINAL REST ON THE SHOULDER,DRIVER SUSTAINED INCAPACITATING INJURIES, THE PASSENGER SUSTAINED INCAPACITATING INJURIES BUT LATER DIED (FLORIDA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WWILDERNESS AT M/S, VDHL1PY147, UNKNOWN POSITION). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#733019September 30, 2000
TIRES
WHEN WE PURCHASED THIS VEHICLE THESE TIRES WERE ON THEM THE FIRST ONE BLEW COMING DOWN A MOUNTAIN AND I WAS LUCKY THAT THERE WAS A TURN OFF SO THAT I COULD CHANGE IT. THAT ONE WAS REPLACED ON JAN 19 1999 WITH ANOTHER FIRESTONE WILDERNESS AND THE OTHER FRONT TIRE IN SEPTEMBER OF 1999 AT MONTGOMERY WARDS WITH WRANGLER RT. THEN ON MAY 31, 2000 I HAD TO REPLACE THE BACK 2 AGAIN WITH WRANGLER RT'S. THIS WAS DO TO THE TIRES ALL SHREDDING AND PEALING LIKE AN ONION. LUCKILY NO ONE WAS HURT. EACH TIME THIS HAPPENED MY VEHICLE WAS KNOCKED OUT OF ALIGNMENT AND HAD TO BE REALIGNED BESIDES HAVING THE TIRES REPLACED. AM I ELIGIBLE FOR REIMBURSEMENT FOR ALL TIRES. I KEPT GETTING TOLD BY THE DEALER THAT IT WAS DUE TO HEAT.... (DOT NUMBER: P235 TIRESIZE: 75RX15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732799September 29, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES ARE NOT ON THE RECALL LIST, BUT HAVE EXSTENSIVE TREAD SEPARATION ON ALL 4 TIRES. THE DEALERSHIP THAT INSPECTED MY TIRES IN LUE OF THE RECALL SUGGESTED I REPLACE ALL 4 TIRES. MY QUESTION IS, CAN OR WILL I BE REINBURST FOR THE REPLACEMENT OF THESE PARTICULAR TIRES.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871867September 29, 2000
TIRES:TREAD/BELT
CONSUMER RECEIVED A RECALL NOTICE FROM FIRESTONE#RECALL NUMBER. TWO REAR TIRE S AND FRONT TIRES HAVE TREAD SEPARATION. FIRESTONE, WILDERNESS#AT, P235/75R15.*AK ALL FOUR TIRES HAVE HAIRLINE CRACKS AROUND THE TREAD. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871691September 27, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: WHILE PARKED, NOTICED FRONT TIRES SHOWED SIGN OF TREAD SEPARATION FROM TOP OF TIRE, WHERE TREAD MEETS. TIRES MOUNTED ON A 1997 MERCURY, MOUNTAINEER; ORIGINAL EQUIPMENT, P235/75R15, DOT# W2HL. FIRESTONE WAS NOT NOTIFIED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732445September 25, 2000
TIRES
DEAR SIR OR MADAM, I HAVE A 1997 MERCURY MOUNTAINEER WITH AT TIRES THAT ARE NOT PART OF THE RECALL. I TOOK MY VECHILE TO FIRESTONES SERVICE CENTER AND THEY SAID THAT THEY SHOW THE SAME TYPE OF WEAR AS THE RECALLED TIRES AND SHOULD BE REPLACED BUT SINCE THEY ARE NOT PART OF THE RECALL I WOULD HAVE TO PAY A PRORATED AMOUNT FOR REPLACEMENTS. I DO NOT THINK THAT I SHOULD HAVE TO PAY FOR REPLACEMENTS IF THEY ARE SHOWING THE SAME PROBLEMS AS THE RECALLED ONES .I AM ON THERE LIST WAITING FOR REPLACEMENTSBUT I THINK SOMEONE NEEDS TO. *AK( DOT NUMBER: VNHL TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871430September 25, 2000
TIRES
FRONT TIRES HAVE DEVELOPED CRACKS ALONG THE SIDEWALL. TIRE SIZE P235/75R15 AND DOT # VNHL376. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732311September 23, 2000
TIRES
THIS DEFECT INVOLVES SIDEWALL DETERIORATION AND ABNORMAL WEAR. THE CAR WAS BOUGHT WITH 35000MI AND IMMEDIATELY THEY STARTED WEARING. IN JUNE THE FIRST TWO STARTED LOSING AIR BETWEEN THE BASE OF THE TREAD & SIDEWALL. IN EARLY JULY THE OTHER 2 FOLLOWED SUIT. WE REPLACED ALL 4 TIRES WITH B.F. GOODRICH WITH AN LT RATING. ALSO, TIRE PRESSURE WAS KEPT AT 30PSI INSTEAD OF 26 AT ALL TIMES. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732359September 23, 2000
TIRES
THESE TIRES ALTHOUGH THEY ARE NOT ON A RECALL LIST HAVE A HAIRLINE CRACK AROUND THE SIDEWALL WHERE THE SIDEWALL MEETS THE TREAD. THREE OF THE TIRES HAVE THIS CRACK ONE DOESN'T.*AK( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871254September 22, 2000
TIRES
ORIGINAL TIRES ON A MERCURY, MOUNTINEER 1997. THERE WAS A SMALL PIECE OF CONCRETE IN THE ROAD, NOT A HUGE PIECE.CONSUMER HAD TO RUN OVER IT TO AVOID AN ACCIDENT, AND THE LEFT FRONT TIRE COMPLETELY CAME APART.*AK BURST AND STARTED TO DELALMINATE AS OTHER PROBLEM TIRES HAVE. THE DEALER CALLED IT A ROAD HAZARD AND THE CUSTOMER PAID FOR THE REPLACEMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871177September 21, 2000
TIRES:TREAD/BELT
PE-00-020; TIRES ARE BELIEVED TO BE ORIGINAL EQUIPMENT ON A MERCURY, MOUNTAINEER 1997, TIRES SIZE P23575R15 DOT NUMBER BEGIN WITH W2HL, TIRES HAVE 50 THOUSAND MILES ON THEM. CONSUMER HAS NOTICE EVIDENCE OF TREAD SEPARTION ON THE LEFT REAR TIRE AND THE RIGHT REAR TIRE, THE INNER BELTS ARE SEPARATING WHICH IS CAUSING THE TIRES TO WOBBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555061September 20, 2000
TIRES:TREAD/BELT
CONSUMER WAS EXPERIENCING SEVERE VIBRATION WHEN DEALER CHECKED THE TIRE HE FOUND THET THE FRIESTONE WILDERNESS TIRES (P235/75R15) WERE RIPPING APART, CONSUMER IMMEDIATELY REPLACED ALL FOUR TIRES PRIOR TO RECALL NOTICE 00T-005 AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731964September 20, 2000
TIRES
ALL FOUR TIRES EXHIBIT CRACKS AROUND PERIMETER OF TIRES AT THE BASE OF THE TREAD. TIRES ARE NOT VD OR SUBJECT TO RECALL. THREE ARE US MADE, LAST IS MADE IN CANADA. THE CANADIAN TIRE HAS THE LEAST AMOUNT OF CRACKS. PICTURES CAN BE FORWARDED. I HAVE NOT CONTACTED A FIRESTONE DEALER. *AK( DOT NUMBER: TIRE SIZE: 235R75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731990September 20, 2000
TIRES:TREAD/BELT
ALL FOUR TIRES ARE SHOWING SIGNS OF TREAD SEPARATION ON BOTH THE INSIDE AND OUTSIDE.*AK( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732056September 20, 2000
TIRES:TREAD/BELT
TIRES NOT UNDER RECALL/I FOUND CRACKS AROUND THE SIDE WALL ALL AROUND THE THREAT ON THE INSIDE AND OUTSIDE OF TIRE, ALL FOUR TIRES ARE THE SAME. I CHECK THE TIRES BACK IN AUGUST WHEN THE RECALL FIRST CAME OUT AND THERE WAS NO CRACKS IN THE TIRES. I WILL BE REPLACING THE TIRES AND KEEPING THE OLD TIRES HOPING THAT THE RECALL WILL BE EXPANED. LOOKING AT THE OTHER FAILURES THAT HAVE BEEN LISTED , I FOUND OTHER THREAT SEPERATION ON WILDERNEES TIRES THAT ARE NOT COVER BY RECALL. *AK( DOT NUMBER: VHHL TIRE SIZE: P235/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871019September 20, 2000
TIRES:TREAD/BELT
CONSUMER WAS EXPERIENCING EXCCESIVE TREAD WEAR AND VIBRATION WITH THESE WIDERNESS/AT P23575R15 DOT:VUJ27040. FIRESTONE WAS CONTACTED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871124September 20, 2000
TIRES
PE00020, BOUGHT USED ON A 1997 MOUNTAINEER, P235/75R15, DOT W2HL1PY. ALL FOUR TIRES ARE "DRY ROTTEN" AND HAVE A CRACKED FROM THE EDGE OF THE TREAD,AND WHERE THE SIDEWALL MEETS, WHICH MAY CAUSE TREAD TO COME OFF IN ALL THE SAME SPOT. ALSO, WHILE DRIVING IT HAS BEEN MORE BOUNCING. *AK THE CUSTOMER WANTS FIRESTONE TO PAY THE REPLACEMENT COST FOR FAILED TIRES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Mountaineer