Mercury Mountaineer Complaints (2008)

96 consumer complaints on file.

#10925119November 9, 2016
ELECTRICAL SYSTEM
WHILE DRIVING THE DRIVER SEAT AUTOMATICALLY GOES BACK AND THE INTERIOR LIGHT COMES ON...THIS IS GONNA CAUSE AN ACCIDENT CUZ WHEN THE SEAT GOES BACK THE MEMORY KEY FOR THE SEAT POSITION DOESNT WORK UNTIL U TURN THE IGNITION OFF AND BACK ON AGAIN, ONCE THE SEAT GOES BACK I CANT REACH THE BREAK OR PEDDLE. THIS IS DANGEROUS SITUATION AND ISEE IM NOT THE ONLY ONE HAVING THIS ISSUE? IT HAPPENS SEVERAL TIMES A DAY..SOEMTIME WHEN U FIRST START IT BUT MOSTLY WHILE DRIVING DOWN THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917907October 21, 2016
INTERIOR LIGHTING, SEATS
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903893September 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE IN PARK AND TURNED OFF, THE VEHICLE ROLLED FORWARD AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10892789August 3, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE SHIFTED GEARS, IT JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889214July 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE NUMEROUS TIMES. IN ADDITION, THE DRIVER'S SEAT MOVED OUT OF POSITION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884097July 11, 2016
ELECTRICAL SYSTEM
EASY ENTRY/EXIT FEATURE. THIS FEATURE WILL ENABLE WHILE DRIVING MY VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION BECAUSE I AM NOT ABLE TO REACH MY GAS AND BRAKE PEDAL. THERE IS NO SPECIFIC PATTERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876942June 27, 2016
ELECTRICAL SYSTEM, SEATS
WHILE DRIVING, THE DRIVERS POWER SEAT WILL MOVE TO THE "OPEN DOOR POSITION" CAUSING MY FEET TO BE TOO FAR FROM THE PEDALS. THIS IS EXTREMELY DANGEROUS. I HAVE SEEN MANY REPORTS REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863318May 5, 2016
SEATS
I ALSO HAVE THE SAME ISSUE WITH THE IGNITION CAUSING THE SEATS TO MOVE THE EASY EXIT POSITION. THIS HAPPENS CONSTANTLY WHILE DRIVING AND IS VERY UNSAFE. THE INTERIOR LIGHTS COME ON AS IF THE KEY WAS TURNED OFF AND REMOVED FROM THE IGNITION, ALSO CAUSING THE SEAT TO MOVE THE EXIT POSITION. WHEN THIS HAPPENS, I AM UNABLE TO REACH THE PEDALS AND SCRAMBLE TO CORRECT THE ISSUE. I SEE WHERE THIS IS HAPPENING TO QUITE A FEW OTHER OWNERS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850623March 20, 2016
SEATS
WHILE THE VEHICLE IS IN MOTION, THE POWER DRIVERS SEAT MOVES SPONTANEOUSLY WHILE DRIVING WITH NO WARNING BACK INTO THE ENTRY/EXIT POSITION MAKING IT DIFFICULT TO REACH THE BRAKE/ACCELERATOR PEDALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850084March 16, 2016
UNKNOWN OR OTHER
THE RETRACING RIGHT STEP BOARD WILL NOT RETURN TO CLOSED POSITION ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846218March 11, 2016
SEATS
THE DRIVER SEAT MOVES BACK WHEN DRIVING. NO SET PATTERN. SOMETIMES AS MANY AS 10 TIMES WHEN DRIVING AND OTHER TIMES 1 TIME. NO SET PATTERN. JUST HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838908February 29, 2016
ELECTRICAL SYSTEM, SEATS
DEFECTIVE IGNITION. WHEN DRIVING, IF YOU BUMP THE KEY (OR ATTACHED KEYCHAIN), ALL INTERIOR LIGHTS WILL COME ON, AND THE DRIVERS SEAT WILL RETRACT ALL THE WAY BACK INTO THE "EASY ENTRY/EXIT" POSITION, MAKING IT IMPOSSIBLE FOR A SHORTER PERSON TO REACH THE BRAKE OR GAS PEDAL. SOMETIMES DURING THIS EVENT, THE CAR WILL STALL. THIS IS VERY DANGEROUS, AND THE INTERNET IS FULL OF PEOPLE HAVING THIS IDENTICAL ISSUE. WHY HASN'T THIS BEEN RECALLED YET?!? PEOPLE ARE PAYING FOR A NEW IGNITION TUMBLER, BUT BEFORE LONG IT STARTS HAPPENING TO THE REPLACEMENT TUMBLER AS WELL. HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2008/ACCESSORIES-INTERIOR/SEATS.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824854February 8, 2016
SEATS
WHILE DRIVING, DRIVER SEAT MOVES FORWARDS OR BACKWARDS. NOT THE FIRST TIME. WHEN VEHICLE WAS PURCHASED IT HAPPENED AND WE BROUGHT VEHICLE TO SHOP AND MODULE WAS REPLACED, NOW THIS ISSUE IS HAPPENING AGAIN CAUSING ME NOT ABLE TO REACH BRAKE OR ACCELERATOR PEDALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822350January 26, 2016
SEATS
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SEAT MOVED INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782369October 15, 2015
UNKNOWN OR OTHER
WHENEVER I DRIVE IN TOWN OR HIGHWAY, I HAVE BEEN HAVING ISSUES WITH THE POWER TRAIN/TRANSMISSION. IT IS CONSTANTLY SLIPPING AND SHIFT HARD. I FOUND OUT THERE WAS A RECALL ON MY EXACT YEAR, MAKE, AND MODEL. I CALLED FORD ABOUT THE SAME EXACT ISSUE I HAVE AS DESCRIBED BY THEIR SITE. BUT MY VIN# DOESN'T SHOW UP AS ONE OF THEIR RECALLS. WHICH DOESN'T MAKE SENSE. SO NOW I HAVE TO PAY THOUSANDS OF DOLLARS OUT OF POCKET SINCE THEY DON'T WANT TO TAKE INTO CONSIDERATION THAT MY VEHICLE IS HAVING THE SAME EXACT ISSUES AS THE OTHER SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780182October 6, 2015
SEATS
WHEN I HIT A BUMP THE DRIVER SEAT MOVED IN AND OUT OF POSITION THAT I HAD SET IN THE MEMORY SEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776480September 24, 2015
SEATS
THE SEAT WHILE DRIVING AUTOMATICALLY MOVES BACK FROM THE BRAKE PEDAL WHICH CAUSES PROBLEMS STOPPING THE VEHICLE. THE SEAT THEN MOVES YOU FORWARD PRESSING YOUR FOOT AGAINST THE GAS PEDAL CAUSING YOU TO SPEED UP. IT IS A RANDOM ISSUE AND YOU ARE UNAWARE WHILE DRIVING WHEN IT WILL OCCUR. THIS CAN CAUSE A SERIOUS ACCIDENT TO SOMEONE OR SOMEONE'S PROPERTY AND INJURY TO THE VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713270April 28, 2015
SEATS
DRIVER SEAT AUTOMATICALLY RETRACTS WHILE DRIVING. THIS HAPPENS AT SPEEDS FROM SLOW TO FAST AND HAS BEEN HAPPENING REGULARLY SINCE I BOUGHT THE VEHICLE USED IN 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683911February 17, 2015
ENGINE, UNKNOWN OR OTHER
**************************ENGINE WILL SHUTOFF WITHOUT WARNING********************** IT HAS HAPPENED WITH VARIOUS LEVELS OF GAS, VARIOUS WEATHER CONDITIONS, AND BOTH WHILE STOPPED AND MOVING. THE "CHECK FUEL FILLER INLET" LIGHT WILL COME ON. SOMETIMES, THE CHECK ENGINE LIGHT WILL REMAIN ON, BUT WILL CLEAR WITHIN THE NEXT STARTUP OR TWO. CAR HAS BEEN AT DEALERS AT LEAST 4 TIMES FOR ISSUE. ENGINE THROTTLE BODY AND CRANKSHAFT SENSORS HAVE BEEN REPLACED. IN THE BEGINNING, THE VEHICLE WOULD DO THIS ONCE OR TWICE, THEN RUN PERFECTLY FOR MONTHS AT A TIME. EACH TIME IT IS "FIXED" BY DEALER, WHO CLAIMS THEY CANNOT REPLICATE THE PROBLEM. LATELY IT WILL STALL 4-6 TIMES WITHIN A 30 MINUTE PERIOD. LAST MONTH, I WAS ABLE TO READ CODE 2107. TODAY, IT STALLED AGAIN 6 TIMES, NO CHECK ENGINE LIGHT REMAINS, NO CODE TO BE READ. WHEN CAR IS RUNNING NORMALLY, IT SOMETIMES HICCUPS AND SEEMS TO RUN ROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669249December 31, 2014
SEATS
WHILE DRIVING IF ON BUMPY ROADS THE SEATS WILL RETURN TO THE OPEN DOOR POSITION AND INTER LIGHTS COME ON. MAKING IT HARD TO REACH PEDALS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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