Mercury Mountaineer Complaints (2006)

117 consumer complaints on file.

#10790412November 14, 2015
ENGINE
MY 2006 MERCURY MOUNTAINEER WAS LEAKING COOLANT DUE TO A CRACK IN THE RADIATOR. AFTER SEARCHING ONLINE FORUMS, I HAVE LEARNED THAT HAS BEEN A LONG STANDING ISSUE WITH MANY OF THIS VEHICLES OWNERS. UNFORTUNATELY FOR OWNERS, FORD ISSUED A TBS IN 2009 JUST IN TIME FOR MOST OF THE AFFECTED VEHICLES' WARRANTIES TO EXPIRE. SOME OWNERS ARE ON THEIR 3RD OR MORE RADIATOR REPLACEMENT, I AM ONLY ON MY FIRST. I PETITION THAT FORD RECALLS THIS ISSUE BEFORE MYSELF AND OTHERS HAVE TO REPEATEDLY PAY FOR THIS CLEAR DESIGN PROBLEM WITH THEIR HARD OWNED MONEY. THIS PROBLEM ALSO POSES SAFETY RISK TO THE PASSENGERS OPERATING THESE VEHICLES AND TO ANY ANIMALS ATTRACTED TO THE SWEET SMELL OF THE COOLANT FROM AFFECTED VEHICLES WHOSE OWNERS WHO MAY NOT YET KNOW THIS ISSUE OR CANNOT AFFORD TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779944October 5, 2015
UNKNOWN OR OTHER
THE REAR WINDOW HINGES DISINTEGRATED AND THE REAR WINDOW FELL OFF. WE WERE NOT IN MOTION AND JUST IN LIFTING THE WINDOW IT CRACKED OFF. IN RESEARCHING THERE WAS A RECALL IN 2004 FOR THE SAME EXACT ISSUE FOR THE SAME MAKE/MANUFACTURER . THE PROBLEM HOWEVER WAS NEVER FIXED IN THE YEARS THAT FOLLOWED AND SADLY THERE HAS BEEN NO SUBSEQUENT RECALLS IF I SMALL CHILD WAS BEHIND THE WINDOW THEY COULD HAVE BEEN SERIOUSLY INJURED OR IF THE CAR WAS IN MOTION THE WINDOW COULD HAVE CRACKED AND FALLEN OFF. AFTER CALLING THE FORD MOTOR COMPANY THEY RESPONDED THAT FOR MY MAKE AND MODEL YEAR THE RECALL DOESN'T APPLY BUT TO HOLD ON TO MY RECEIPT JUST IN CASE..... PLEASE SEE ATTACHED PICTURES OF THE HINGES, THE PARTS ALONE COST OVER $150
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10680588February 2, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE ALL THE DOORS FAILED TO OPEN WHEN USING THE KEY FOB AND THE POWER DOOR LOCK SWITCHES. THE CONTACT STATED THAT ONLY THE FRONT DRIVER SIDE DOOR COULD BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SMART JUNCTION BOX FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,783.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679247January 27, 2015
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE RADIATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THREE WAY HEATER HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679257January 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT EIGHT SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES AND A COIL PACK WAS PLACED TO PREVENT THE SPARK PLUGS FROM BLOWING OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637899September 29, 2014
ENGINE AND ENGINE COOLING
2006 MERCURY MOUNTAINEER. CONSUMER WRITES IN REGARDS TO FAILURE OF THE WATER MANIFOLD HOUSING. *SMD THE CONSUMER STATED HE WAS DRIVING 70 MPH, WHEN THE ENGINE LIGHT ILLUMINATED. THE VEHICLE BEGAN TO OVERHEAT AND STEAM WAS COMING FROM UNDER THE HOOD. THE WATER MANIFOLD HOUSING HAD COME APART, ALLOWING WATER TO BOIL OUT. THE HOUSING WAS PLASTIC AND MADE OF TWO PARTS. THE TOP AND BOTTOM WERE GLUED TOGETHER AND WITHIN THE TOTAL CIRCUMFERENCE OF ABOUT 18 INCHES, THERE WERE ONLY THREE BOLTS BETWEEN THE TOP AND BOTTOM HOUSINGS TO SECURE THE TWO PARTS TOGETHER, EXCEPT THE GLUE. THE CONSUMER BELIEVED THE CONSTRUCTION WAS NOT ENOUGH TO KEEP THEM FROM SEPARATING UNDER PRESSURE. IT APPEARED, THE DESIGN CREATED A TENDENCY FOR THE TOP PLATE TO PULL AWAY FROM THE LOWER HOUSING. THE CONSUMER ATTEMPTED TO INSTALL A NEW HOUSING, BUT HE DISCOVERED THE ENGINE WAS MISFIRING, SO THE VEHICLE HAD TO BE TOWED TO THE DEALER, WHERE THE LONG BLOCK ASSEMBLY WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628017August 25, 2014
POWER TRAIN
WHEN AT CRUISING SPEED TRANS FEELS LIKE IT IS SURGING AS IF TRYING TO DOWNSHIFT BUT NEVER QUITE DOES, FROM A DEAD STOP TRANS SOMETIMES FEELS LIKE IT CANNOT PULL VEHICLE'S WEIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620795August 8, 2014
ENGINE AND ENGINE COOLING
HAD A LEAK IN MY RADIATOR WHEN THE TRUCK HAD LESS THEN 25,000 (SUMMER OF 2009?) MILES LOGGED ON IT. TOOK IT TO THE DEALERSHIP AND THEY REPLACED IT FOR FREE BECAUSE IT WAS UNDER WARRANTY. AGAIN THIS SPRING, WITH MY ODOMETER AT 52000 MILES, IT HAS ANOTHER LEAK AND I WAS QUOTED $800 TO GET IT REPLACED BECAUSE IT IS NO LONGER UNDER WARRANTY. THIS IS B.S.! OBVIOUSLY IT IS A KNOWN PROBLEM. I HAVE NOT HAD IT FIXED YET BECAUSE I DON'T HAVE THE TIME TO LEAVE IT AT THE DEALERSHIP, OR THE $800 TO REPLACE A RADIATOR THAT SHOULD NOT NEED TO BE REPLACED AFTER SUCH A SHORT AMOUNT OF USE. THIS ISSUE NEEDS TO BE RECTIFIED BY FORD! IT HAS MADE ME NEVER WANT TO BUY ANOTHER FORD VEHICLE, EVER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568476March 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE PARKED, A SMALL AMOUNT OF RADIATOR FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RADIATOR WAS REPLACED FOUR DIFFERENT TIMES. IN ADDITION, THE DEALER INFORMED THE CONTACT THAT THE FAN MOTOR WOULD NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566111February 26, 2014
SEATS, ELECTRICAL SYSTEM
WHILE DRIVING, DOME LIGHT ILLUMINATED AND DRIVER'S SEAT MOVED TO FARTHEST POSITION BACK AS IF EXITING THE VEHICLE. THIS PROBLEM IS HAPPENING MORE FREQUENTLY WHILE DRIVING. THIS PROBLEM ALSO HAPPENS WHEN TURNING ON HEADLIGHTS OR MOVING GEAR SELECTOR FROM PARK TO DRIVE OR REVERSE. IT IS INTERMITTENT, BUT HAPPENS DAILY. A PERSON SHORTER THAN I, WILL LOOSE CONTACT WITH BREAK AND ACCELERATOR PEDALS. TAPPING ON KEYS MAY RETURN SEAT TO A MORE FORWARD POSITION. AS AN ENGINEER, I SEE THIS AS A MANUFACTURER'S SAFETY ISSUE THAT SHOULD BE RESOLVED BY THE MANUFACTURER AND NOT THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559777January 14, 2014
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, HE NOTICED THAT THERE WAS ANTIFREEZE LEAKING ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE. UPDATED 02/11/2014 *BF THE CONSUMER STATED THE RADIATOR WAS LEAKING IN THE SEAMS. THE RADIATOR WAS EVENTUALLY REPLACED AT A COST OF $400.00. UPDATED 02-2-/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558560January 5, 2014
ENGINE, POWER TRAIN
I HAVE GONE THROUGH 3 RADIATORS SO FAR AND NOW I NEED A 4TH. THIS TIME, THE RADIATOR CAUSED THE PUMPS TO START LEAKING ( WHICH ARE NOT SERVICEABLE) AND EVENTUALLY RUINED MY TRANSMISSION, RENDERING THE TRUCK NON-DRIVABLE. THIS PROBLEM HAS COST ME THOUSANDS OF DOLLAR AND I WANT A RECALL TO START ON THIS PART WITH FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554180November 30, 2013
STEERING
VEHICLE EXHIBITED RESISTANCE IN STEERING. FORD DEALER FOUND LOWER STEERING SHAFT U-JOINT FROZEN FROM CORROSION. FORD DEALER STATED THIS CONDITION WAS SIMILAR TO THAT SEEN FOR VEHICLES RECALLED UNDER FORD RECALL 13508 AND EVEN THOUGH IT IS NOT CURRENTLY INCLUDED, FELT THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. DEALER HAD TO REPLACE THE LOWER STEERING SHAFT ASSEMBLY TO RETURN THE VEHICLE TO A SAFE OPERATING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551076November 6, 2013
ENGINE AND ENGINE COOLING
THE RADIATOR KEEPS LEAKING, FIRST DEALER SAID THERE WAS NOTHING WRONG WITH THE VEHICLE, I AM ALWAYS PUTTING COOLANT IN THE VEHICLE. YOU CAN SMELL THE COOLANT AS SOON AS YOU OPEN THE HOOD. THIS HAS BEEN AN ONGOING PROBLEM SINCE I HAD 53,000 MILES AND NOW THAT I HAVE 122,000 MILES IT IS GETTING WORSE AND HAS TO BE REPAIRED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547520October 10, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TEMPERATURE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE ENGINE AND RADIATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE YEAR LATER, THE FAILURE RECURRED AND THE RADIATOR WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523159July 4, 2013
ENGINE
I AM ON MY 3RD RADIATOR, THERE SHOULD BE A RECALL ON THE RADIATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513109May 22, 2013
ENGINE AND ENGINE COOLING
PLEASE INVESTIGATE FORD MERCURY FAULTY RADIATORS. THERE IS A DESIGN FLAW AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512649May 18, 2013
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN, STRUCTURE
PURCHASED IN JUNE 2009 AND HAVE HAD PROBLEM AFTER PROBLEM. MOUNTAINEER PREMIER AWD. TRANSMISSION ISSUE, FEELS LIKE YOU'RE GETTING HIT FROM BEHIND WHEN COMING TO A STOP. RADIATOR LEAKS. BACK LIFT GATE RANDOMLY OPENS, WON'T LATCH. WHEN IT RAINS, WATER COMES IN THROUGH THE INTERIOR LIGHT MOUNT AND THROUGH DVD PLAYER. SPARK PLUGS NOT EASILY REPLACED, BROKE OFF AND HAD TO BE TOWED TO A SHOP FOR REMOVAL. GAS UNABLE TO BE PUMPED PROPERLY I CAN PUT IN .25 AT A TIME IF I'M LUCKY. IT TAKES 20 MINUTES TO PUMP HALF A TANK OF GAS. I LOVE THE FEATURES THIS VEHICLE HAS BUT THIS HAS BEEN SUCH A HASSLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511692May 13, 2013
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A LEAK FROM THE RADIATOR AND THE CONTACT HAD TO FILL THE RADIATOR CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A REPAIR SHOP FOR DIAGNOSTICS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 68,000. UPDATED 07/10/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499837February 24, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
(DAY AND MILEAGE ARE APPROXIMATE VALUES). 2006 MERCURY MOUNTAINEER AWD PREMIER EDITION. IN EXCESS RAINFALL EVENTS, WATER LEAKS THRU SUNROOF AND DOWN THRU ROOF CENTER LIGHTING CONSOLE. I'VE TAKEN IT TO NUMEROUS PLACES TO HAVE IT EVALUATED. UPON RECEIVING IT FROM A USED CAR DEALER (RESPECTABLE REPUTATION) THE SUNROOF LEAKED A DAY OR TWO LATER. TOOK BACK TO PURCHASING DEALERSHIP AND THEY REMOVED ENTIRE SUNROOF ASSEMBLY, CLEANED AND REPLACED ALL SEALS. THE NEXT RAINSTORM OCCURRED AND I WAS TOLD TO PARK DOWNHILL BECAUSE THERE ARE VERY THIN TUBES AND THEY CLOG EASILY, CAUSING THE WATER TO POOL UP AND LEAK THRU, THE CENTER LIGHTING CONSOLE. I'VE EVEN ASKED FORD AND WAS TOLD BRING IT TO MY LOCAL DEALERSHIP FOR REPAIR. DEALERSHIP SAYS REPAIR WILL BE MY RESPONSIBILITY, AND ALSO SAYS IT MAY NOT 100% REPAIR SINCE THEY WOULD DO SAME SERVICES THE PREVIOUS ESTABLISHMENTS PERFORMED (REMOVE, CLEAN TRACKS AND TUBES, RESEAL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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