Mercury Mountaineer Complaints (1997)

328 consumer complaints on file.

#868883August 28, 2000
TIRES:TREAD/BELT
PE00020 ;TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65/70 MPH, TREAD PEELED OFF REAR PASSENGER'S SIDE TIRE. VEHICLE WENT ALL OVER THE HIGHWAY BEFORE DRIVER WAS ABLE TO GAIN CONTROL. TIRE SIZE P235/75R15, DOT # URBX074593, ORIGINAL TIRE EQUIPMENT ON A 1997, MERCURY MOUNTAINEER. DAMAGES TO THE VEHICLE WAS REPAIRED BY THE DEALERSHIP. ALSO, REPLACED TWO TIRES AT NO CHARGE TO OWNER. *AK THE REAR LEFT TIRE ALSO BEGAN TO PEEL AND THESE TIRES ARE UNSAFE AND SHOULD BE RECALLED, ACCORDING TO THE CUSTOMER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729278August 27, 2000
TIRES:TREAD/BELT
MANUFACTURERS DEFECT, TREAD DID NOT SEPARATE( DOT NUMBER: VNHL1PY227 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729041August 25, 2000
TIRES
FEBRUARY 1998 WHILE DRIVING ON A DIVIDED HIGHWAY BETWEEN PHOENIX AND TUCSON AT ABOUT 65MPH, THE LEFT REAR TIRE BLEW OUT BY THROWING THE ENTIRE TREAD BELT OFF AND CAUSING THE CAR TO END UP CROSSING THE LEFT LANE AND GOING DOWN INTO THE MEDIAN. THE TIRE WAS TAKEN BACK TO FIRESTONE IN TUCSON IN FEB 98 AND THEY SAID TOO BAD, ITS ROAD HAZZARD, YOU HIT SOMETHING ON THE HIGHWAY AND JUST WEREN'T SMART ENOUGH TO KNOW IT. MERCURY AT LEAST REPLACED THE RIM. WE WERE SO DISGUSTED WITH FIRESTONE THAT WE BOUGHT TWO NEW TIRES FOR THE FRONT FROM A DIFFERENT DEALER. THANK GOD IT WAS THE REAR TIRE THAT BLEW OUT.( DOT NUMBER: VDHL1PY127 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728944August 24, 2000
TIRES
I HAVE 5 TIRES ON MY MOUNTAINEER THAT ARE NOT PART OF THE RECALL AND ARE CRACKING SEVERLY BETWEEN THE TREAD AND THE TIRE. I DO NOT FEEL THIS IS SAFE, AND MY LOCAL FIRESTONE STORE HAS SAID THEY WILL NOT DO ANYTHING TO REPLACE THESE TIRES. MY WIFE AND BABY RIDE IN THIS VEHICLE AND I DO NOT WANT ANYTHING TO HAPPEN TO THEM. I WOULD APPREICATE A RETURN E-MAIL ABOUT THIS !! MY E-MAIL - [email protected]( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728948August 24, 2000
STRUCTURE:BODY:TRUNK LID
BOTH INTERIOR BACK DOOR LOCKS WILL NOT ALLOW ESCAPE FROM THE INTERIOR. I KNOW OF OTHER EXPLORER/MOUNTAINEERS WITH THE EXACT SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728804August 23, 2000
TIRES
I LIVE IN SOUTHERN AZ I WAS RETURNING FROM A TRIP. I WAS GOING 75 MPH WHEN I HEARD A THUMPING NOISE. PULLED OFF THE SIDE OF THE ROAD & DISCOVERED THE TREAD ON THE LEFT REAR TIRE HAD PEELED AWAY. DROVE 30 MILES BACK TO TUCSON & HAD SPARE PUT ON. WENT TO SEARS AND HAD TIRE REPLACED.( DOT NUMBER: TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553925August 22, 2000
TIRES
THE FIRESTONE WILDERNESS AT 235/75/15 TIRE FAILED PRIOR TO RECALL NOTICE WHILE DRIVING, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553821August 18, 2000
TIRES
VEHICLE EXPERIENCED FAILURE OF THE FIRESTONE WILDERNESS TIRES PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT AND REPLACEMENT OF REMAINING TIRES (00T-005). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728221August 17, 2000
TIRES:TREAD/BELT
ABOUT 9 MONTHS AGO MY WIFE WAS DRIVING ON A HIGHWAY AT ABOUT 65 MILES PER HOUR WHEN TWO TIRES HAD THE TREAD DELAMINATION, SIMULTANEOUSLY (LUCKILY THE TIRES WERE BOTH ON TH REAR AND NO INJURIES RESULTED). RECENTLY I HAVE NOTED CONTROVERSY REGARDING THE TYPE OF DEFECT IN THESE TIRES AND BELIEVE THAT THE SIMULTANEOUS OCCURRENCE OF DELAMINATION MAY BE IMPORTANT. THE DAY WAS HOT AND SUNNY AND THE TIRES WERE BOTH AT THE SAME SPEED. I DO NOT HAVE DETAILS WITH ME, BUT HAVE THE DETAILS AVAILABLE (INCLUDING ONE DOT NUMBER) IF YOU ARE INTERESTED IN ADDITIONAL INFORMATION. DEAN RIEGER( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728078August 16, 2000
TIRES:TREAD/BELT
THE LEFT REAR TIRE TREAD CAME OFF AND DAMAGED THE BRAKE SYSTEM AND REAR PANEL. WE WERE GOING APPROX. 50 MILES PER HR. THE TIRE DID NOT GO FLAT BUT DID CATCH ON FIRE. THE FIRESTONE DEALER IN ALEXANDER CITY, ALA. REPLACED THE TIRE AND REPAIRED THE BRAKE SYSTEM. TOTAL COST $985.75. THE COST TO REPAIR PANEL IS $534.21. FIRESTONE IN KENNASAW, GA. REPLACED ALL FOUR TIRES ON AUG. 5, 2000, AT A COST TO ME OF $100.00. I WOULD LIKE TO RECEIVE REIMBURSEMENT FOR ALL MY COSTS RELATED TO THE TIRE RECALL. I HAVE ALL RECEIPTS IF NEEDED.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728056August 16, 2000
TIRES:TREAD/BELT
OTHER REMAINING ORIGINAL TIRES ARE CRACKED ALONG THE TREAD ON SIDEWALL. WE HAVE TRIED SEVERAL OPTIONS TO GET TIRES REPLACED BUT WERE TOLD THAT IT COULD BE 18 MONTHS. MY WIFE IS PREGNANT AND WE HAVE TO TRAVEL TO THE DOCTOR 120 MILES A WAY ONCE A MONTH. WE FEEL UNCOMFORTABLE DRIVING WITH THESE TIRES. *AK( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728102August 16, 2000
TIRES:TREAD/BELT
TREAD SEPARATED FROM TIRE. TIRE WAS INFLATED TO 32 PSI. FIRESTONE DID NOT MENTION ANY KNOWN PROBLEMS WITH THE TIRE, BUT THEY DID GIVE TREADWEAR CREDIT TOWARD A NEW SET OF TIRES.( DOT NUMBER: VDHL TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728151August 16, 2000
TIRES
TREAD FAILED, IS A WILDERNESS AT BUT NOT A VD MANUFACTURED TIRE. NOT PART OF PRESENT RECALL BUT SHOULD BE( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867952August 16, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A LOUD THUMPING NOISE. RIGHT REAR TIRE TREAD HAD SEPARATED. THERE WAS NO SIDEWALL , AND TREAD WAS STRANDED. ACTUALLY, THEY WERE DRIVING ON THE RIM. TIRE WAS FIRESTONE WILDERNESS #AT. THERE WERE NO INJURIUES, AND THEY HAD TO REPLACE THE TIRE AND RIM. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727993August 15, 2000
TIRES:TREAD/BELT
ONE HIGH SPEED BLOW-OUT; AND A SECOND TIRE ALSO SEPARATED( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867804August 15, 2000
TIRES
FIRESTONE WILDERNESS/AT TIRES ON THIS VEHICLE, SIZE P235R75/15 HAVE BEEN REPLACED 4 TIMES DUE TO SIDEWALL AND TREAD SEPARATION. THIS HAPPENED WHENEVER CONSUMER TRAVELED TO FLORIDA, AND ARIZONA. FIRESTONE HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727919August 14, 2000
TIRES:TREAD/BELT
TRAVELING SOUTH ON I-84 IN NORTHERN UTAH AT 75 MPH WHEN TIRE TREAD INSTANTLY AND COMPLETLEY SEPARATED FROM THE TIRE. FOUR OF THE FIVE ORIGINAL EQUIPMENT TIRE THAT ARE CURRENTLY ON THE VEHICLE ARE FROM THE W2 PLANT, SO THERE IS A HIGH PROBABILITY THAT THE FAILED TIRE WAS ALSO FROM W2. *AK( DOT NUMBER: W2 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553720August 14, 2000
TIRES
VEHICLE HAD TIRE SEPARATION (FIRESTONE) . YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727780August 13, 2000
TIRES
TIRES WERE REPLACED SINCE THERE WERE SIGNS OF HUNKS OF TIRE BEING THROWN FROM THE TIRE. THERE APPEARED TO BE EVENELY SPACED STRESS MARS IN THE TIRE. I FEARED FOR MY SAFETY AND HAD THEM REPLACED IN JANUARY.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727613August 11, 2000
TIRES
360 DEGREE CRACKS 5/32 & 3/32 DEEP ALL TIRES---FIRESTONE REFUSES TO INCLUDE IN RECALL. I HAVE THE TIRES AND CAN PROVIDE THEM TO YOU FOR ANALYSIS.( DOT NUMBER: VNHL TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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