Mercury Mountaineer Complaints (2004)

210 consumer complaints on file.

#10178065January 8, 2007
POWER TRAIN:DRIVELINE
WE PUT TWO NEW TIRES ON THE FRONT OF THE VEHICLE IN JULY 2006 ON OUR 2004 MERCURY MOUNTAINEER AWD. IN DEC 2006 WE TOOK THE VEHICLE INTO THE DEALER SOUTH HILLS LINCOLN MERCURY FOR A TRANSMISSION PROBLEM AND STATE AND EMISSION INSPECTION. THE DEALER FIXED PROBLEM WITH TRANSMISSION, AND DID INSPECTIONS. THEN TWO WEEKS LATER,ON NEW YEARS EVE, WE BROKE DOWN. VEHICLE WAS TOWED TO NEAREST FORD DEALER IN BEDFORD, PA. THE BEDFORD DEALER SAID DUE TO THE DIFFERENT "CIRCUMFERENCE" OF THE NEW TIRES ON THE FRONT AND THE OLDER TIRES IN THE REAR IT RUINED THE DIFFERENTIAL AND TRANSFER CASE ON THE HIGHWAY. OUR MANUAL STATES NOTHING ABOUT THIS ONLY SAYS TO PUT ON THE SAME STYLE AND TYPE OF TIRE WHICH WE DID. THEY SAID THE CIRCUMFERENCES OF THE TIRES CAN NOT BE MORE THAN 1/4" DIFFERENT. THE FACTORY REP SAYS IF WE WOULD HAVE TAKEN THE CAR TO THE DEALER FOR TIRES THEY WOULD HAVE TOLD US THIS. THEY ARE BLAMING THE TIRE DEALER FOR NOT KNOWING THIS TOLERANCE. THE TIRE DEALER SAYS 1/4" TOLERANCE IS RIDICULOUS. THE COST OF THE REPAIRS AND RENTAL CAR IS OVER $5000.00 SOUTH HILLS LINCOLN MERCURY IN PITTSBURGH WAS GOING TO HONOR THE WARRANTY SECRETLY FOR ME, BECAUSE THEY SYMPATHIZED WITH MY PROBLEM AND I THINK THE SERVICE MGR THERE KNOWS FORD HAS A BAD ENGINEERING DRIVETRAIN. HOWEVER BEDFORD FORD NOTIFIED THE FORD FACTORY REP AND NOW SOUTH HILLS MERCURY IS BACKING OUT OF HONORING WARRANTY. MY COMPLAINTS ARE: WHY DOESN'T THE MANUAL STATE ANYTHING ABOUT THE TIRE CIRCUMFERENCES? IS THIS REALLY THE CAUSE? 1/4" TOLERANCE IS WAY TO SMALL IN THE ENGINEERING OF THE DRIVETRAIN? - IF ONE TIRE GETS DAMAGED AFTER 10,000 MILES YOU HAVE TO REPLACE ALL FOUR TIRES I GUESS? WHY WAS ONE DEALER GOING TO HONOR WARRANTY AND THE OTHER NOT? WHY DIDN'T THE DEALER NOTICE THIS PROBLEM WHEN THEY INSPECTED THE CAR AND WORKED ON THE TRANSMISSION PROBLEM? PART OF THE INSPECTION PROCESS IS TO MEASURE TREAD DEPTH. IF THERE WAS A BIG DIFFERENCE SHOULDN'T THAT HAVE BEEN A RED FLAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166359August 23, 2006
VISIBILITY:GLASS, SIDE/REAR
DT*: THE CONTACT STATED THE HINGES CAME LOSE ON THE BACK WINDOW. THE WINDOW WAS BEING HELD TOGETHER WITH DUCT TAPE. THE DEALERSHIP WAS MADE AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160056June 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
BOTH PROBLEMS HAPPEN WHEN BACKING UP. 2004 MERCURY MOUNTAINEER,UPON PUTTING IT IN REVERSE, WILL HESITATE AND THEN FLY BACKWARDS. THE RECALL SOLENOID WAS PUT IN AND THE PROBLEM STOPPED FOR ABOUT A YEAR. IT HAS STARTED UP AGAIN, INFREQUENTLY. JUST 1 WEEK AGO, UPON BACKING OUT OF THE GARAGE, THERE WAS A METAL ON METAL SCREECHING NOISE AND A BURNING SMELL. THE WHEELS, WHEEL WELLS AND UNDERCARRIAGE WERE CHECKED FOR FOREIGN OBJECTS, AND NONE WERE FOUND. I LEFT THE TRUCK OUTSIDE THAT NIGHT, AND THE NEXT DAY THE NOISE HAPPENED AGAIN AND NOW HAPPENED ONCE IN THIRD GEAR. THE SAME BURNING SMELL HAPPENED AGAIN. I PARKED THE TRUCK AND DIDN'T USE IT ALL THAT DAY. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT DAY, THE NOISE WAS GONE. THE DEALER WOULDN'T EVEN LOOK AT IT AS "IT WASN'T DOING IT AT THAT TIME". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159971June 15, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I PURCHASED MY 2004 MERCURY MOUNTAINEER IN OCT 2003. THE VEHICLE WAS MAKING A ROARING NOISE, ONCE TAKEN IN FORD REPLACED THE REAR DIFFERENTIAL AND REAR DRIVE SHAFT, ALSO COMPLAINED OF ROUGH SHIFTING OF TRANSMISSION AROUND 30-35 MPH CHANGING FROM 2ND TO 3RD GEAR. THE SOLENOID WAS REPLACED, ADDITIVE ADDED, MANY REPROGRAMS BUT AFTER 6 TRIPS TO DEALER STILL IS NOT CORRECTED. 18 MONTHS LATER ROARING NOISE APPEARED AGAIN AND SAME REAR DRIVE SHAFT WAS REPLACED. THE VEHICLE HAS LESS THAN 30,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158716May 31, 2006
VEHICLE SPEED CONTROL
VEHICLE SPEED CONTROL: WHILE PREPARING TO BACK UP, BEFORE SHIFTING, VEHICLE JUMPED, AND THEN SUDDENLY ACCELERATED FORWARD, BRAKES WERE APPLIED BUT VEHICLE WOULDN'T STOP AND ENGINE WAS ROARING AS IF THE ACCELERATOR WAS STUCK. VEHICLE WENT AIRBORNE OVER AN EMBANKMENT, THROUGH A LAWN, HIT A ROCK/DEBRIS AREA, TIRE BLEW BEFORE HITTING CURVE, LANDED ON RIGHT RIM, WAS THEN ABLE TO PUT VEHICLE IN PARK. VEHICLE TOWED AWAY, DEALERSHIP CURRENTLY STATES NOTHING IS WRONG WITH THE VEHICLE. HELP!! *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10155563April 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 MERCURY MOUNTAINEER PURCHASED NEW SEPT. 2004. TRANSFER CASE WAS LEAKING WHILE UNDER WARRANTY - ALL REAR SEALS REPLACED. STARTED LEAKING AGAIN AND VEHICLE WAS TAKEN IN FOR ROUTINE SERVICE @ 39,000 MILES. TOLD LARGE CHUNKS OF METAL IN TRANSMISSION PAN - TRANSMISSION NEEDS REPLACED. VEHICLE NO LONGER UNDER WARRANTY AFTER 30,000 MILES; FORD AND DEALER AGREED TO "SHARE" SOME OF THE COST, $500 TO OWNER. BELIEVE LEAK IS RELATED TO TRANSMISSION PROBLEM THAT WAS NOT CHECKED DURING ORIGINAL COMPLAINT WHEN SEALS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153083March 18, 2006
POWER TRAIN:AXLE ASSEMBLY
REAR AXLE FAILURE AT 11,000 (SIDE BEARINGS) AND 48,000 MILES(BEARINGS AND REAR AXLE). DUE TO DESIGN MISTAKES, AND PROBABLY COST REDUCTION PROGRAMS, MUD CAN TRAP OPEN A BREATHER VALVE FOR THE REAR AXLE. THEN WATER GOES THROUGH THE VALVE AND INTO THE AXLE, AND DESTROYS THE SIDE BEARINGS,AND CLUTCH FLANGE,AND PINION. THE REPLACEMENT COST OF THESE ITEMS IS NEARLY$1,300. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146379December 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD REPEATED PROBLEMS WITH THE TRANSMISSION I.E. A NOTICEABLE CLUNK WHEN THE TRANSMISSION SHIFTS FROM OVERDRIVE TO LOW UPON APPROACHING A STOP SIGN. ADDITIONALLY, WHEN BACKING AND SHIFTING TO FORWARD THE TRANSMISSION HESITATES AND SLIPS BEFORE GOING INTO FORWARD DRIVE. THIS CAUSES SOME ANXIETY WHEN YOU HAVE TO BACK FROM A COMMERCIAL BUSINESS INTO A BUSY TRAFFIC WAY AND THE TRANSMISSION SLIPS LEAVING YOU NOT KNOWING IF YOUR GOING TO BE ABLE TO AVOID APPROACHING TRAFFIC FROM THE REAR. I HAVE REPORTED THE PROBLEM TO COLORADO RIVER FORD IN ON AT LEAST TWO DIFFERENT OCCASIONS AND HAVE HAD THE TRANSMISSION FLUID REPLACED IN ACCORDANCE WITH MERCURY'S RECALL. HOWEVER, THE PROBLEM CONTINUES. SUBSEQUENTLY,I HAVE CHANGED TO BRADLY FORD FOR REPAIRS. ON ONE OCCASION IMMEDIATELY AFTER A RAIN STORM AND WHILE TRAVERSING A HIGHWAY WASH, I SLOWED THE VEHICLE AND STRADDLED THE CENTER LINE (NO TRAFFIC) TO AVOID ANY STANDING WATER. ADMITTEDLY, THERE WAS MUD RESIDUE ON THE FAR SIDE OF THE WASH. REGARDLESS, AS I EXITED THE WASH AND ACCELERATED THE TRANSMISSION SHIFTED FROM OVERDRIVE TO LOW GEAR CAUSING THE REAR WHEELS TO SPIN AND I WENT INTO A BROAD SIDE SKID TO THE RIGHT AND BACK TO THE LEFT AND TO THE RIGHT AGAIN, ALL OF WHICH WAS AS CLOSE TO A NEAR ACCIDENT AS I WANT TO EXPERIENCE. AS A RETIRED ARIZONA HIGHWAY PATROLMAN I WILL ADMIT THAT MY SPEED WAS TOO FAST FOR THE CONDITIONS (ESTIMATED SPEED 30 TO 40 MPH). HOWEVER, I AM ALSO OF THE OPINION THAT THE SHIFTING PATTERN OF THE VEHICLE ADDED TO THE MOMENTARY LOSS OF CONTROL. REGARDLESS, AT THIS POINT THE VEHICLE REGISTERS 35,500 MILES AND BRADLY FORD IN LAKE HAVASU CITY IS GOING TO ATTEMPT TO RECTIFY THE PROBLEM. THEY WILL BE TEARING DOWN THE TRANSMISSION FOR EXAMINATION. THIS IS AFTER THEY HAVE ALREADY REPLACED A PRESSURE SOLENOID AND THE PROBLEM STILL CONTINUES. I DO NOT BELIEVE THE REPAIR WILL RELIEVE THE PROBLEM AND WILL RESULT IN MY TAKING A FINANCIAL LOSS WHEN I TRADE THE VEHICLE IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146187December 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 MERCURY MOUNTAINEER SHIFTS ROUGH, LUNGING FORWARD WITH A HARD SHIFT, AND SOMETIMES DRAGGING. ALSO, WHEN SHIFTING FROM PARK TO REVERSE EXPERIENCE A VERY HARD CLUNK FOLLOWED BY A THRUST BACKWARDS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140481October 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JERKS INTO REVERSE. VEHICLE WAS PLACED IN SHOP TO HAVE ADDITIVE PLACED IN TRANSMISSION FLUID TO CORRECT THE PROBLEM. THE PROBLEM HAS NOT ABATED. THE TRANSMISSION IS ALSO VERY LOOSE. AFTER BEING PLACED IN PARK IT LUNGES 3 TO 4 INCHES IN THE DIRECTION OF THE SLOPE IT IS PARKED ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127124August 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE:BODY:DOOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
DT:THE CONSUMER STATED DURING BRAKING THE VEHICLE STALLS. WHEN THE CVONSUMER WENT TO RESTART AND PUT IT IN DRIVE IT STALLED AGAIN. TOOK VEHICLE TO THE SERVICE DEPARTMENT 3 TIMES. THE SECOND TIME THEY REPLACED THE FUEL PUMP, THE FIRST TIME THEY UPDATED THE ENGINE CONTROLLER SOFTWARE.*AK FOR THE 4TH TIME TOTAL LOSS OF VEHICLE POWER WHEN BRAKING FROM 55 MPH. DEALER REPLACED MAF SENSOR. DRIVER REAR DOOR MOLDING CATCHING FRONT DOOR MOLDING AT TIMES WHEN OPENING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133026August 16, 2005
SEAT BELTS:FRONT
I FLIPPED IN MY 2004 MERCURY MOUNTAINEER AND HUNG UPSIDE DOWN FOR AN HOUR TILL SOMEONE CAME BY BECAUSE MY SEAT BELT WOULD NOT RELEASE. THE EMT'S COULD NOT EVEN GET IT TO RELEASE SO THEY HAD TO CUT IT OFF OF ME. I THE THING RELEASED I COULD HAVE CRAWLED OUT THE WINDOW AND WOULD NOT HAVE HAD TO HAVE $12,000.00 DAMAGE TO MY CAR BECAUSE THEY WOULD NOT LET ME CRAWL OUT AND HAD TO USE THE JAWS OF LIFE TO GET ME AND THE BOARD OUT. I WAS TOLD THAT THIS IS HOW THEY ARE DESIGNED AND I FEEL THIS IS NOT A GOOD THING. HAD I LANDED IN WATER OR CAUGHT ON FIRE I WOULD HAVE BEEN DEAD BEFORE I WAS FOUND. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127570July 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
I PURCHASED A 2004 MERCURY MOUNTAINEER V6 IN APRIL, 2004. I IMMEDIATELY STARTED TO NOTICE A HARSH JERK WHEN PUTTING THE CAR IN REVERSE AND SOMETIMES WHILE DRIVING FORWARD. IT SOMETIMES FELT LIKE DRIVING A 5-SPEED VEHICLE. IN LATE SEPTEMBER, 04 WHILE BACKING OUT OF MY DRIVEWAY, ME AND MY 13 YR OLD DAUGHTER EXPERIENCED A VERY HARSH JERK AS IF SOMEONE HAD SLAMMED IN THE BACK OF THE CAR. WE WERE BOTH SHAKEN. I STARTED TO EXPERIENCE NECK PROBLEMS. I MADE MY FIRST DR. APPT. IN EARLY TO MID OCTOBER 2004 AND WAS TOLD THAT MY VERTABRE WAS OUT OF PLACE. WHEN THE RECALL NOTICE CAME IN FEBRUARY 2005 (I BELIEVE) TO ME, I TOOK MY CAR TO BE REPAIRED AND I WAS TOLD THAT IT WOULD TAKE AT LEAST 4 HOURS TO FIX. IT ACTUALLY TOOK THE DEALSHIP 3 DAYS TO FIX IT. THE AUTO TECHNICIAN TOLD ME THAT MY CAR WAS WORSE OFF THAN OTHERS THAT HE'D SEEN BEFORE WITH THE SAME PROBLEM AND ADDITONAL PARTS HAD TO BE ORDERED. MY CAR IS WORKING OKAY NOW THAT IT HAS BEEN FIXED. ON THE OTHER HAND, I HAVE BEEN TO THE DOCTOR SEVERAL TIMES WITH THIS NECK INJURY. I HAVE HAD X-RAYS, MRI AND ULTRA SOUND COMPLETED. THE JERKING OF MY VEHICLE HAS CAUSED INJURY TO THE #2 VERTABRE IN MY NECK. I EXPERIENCE HEAD ACHES, SEVERE NECK PAIN, AND SHOULDER AND BACK PAIN. I HAVE BEEN TO PHYSICAL THERAPY- RECOMMENDED BY MY DOCTOR AND TO THE CHIROPRACTOR. I HAVE A VERY HARD TIME SLEEPING AND WORKING DUE TO THIS PAIN. I CALLED FORD MOTOR COMPANY TO ALARM THEM OF MY INJURY DUE TO THE DEFECTIVE TRANSMISSION IN THE VEHICLE THAT THEY MANUFACTURED. THE INDIVIDUAL THAT I SPOKE WITH WAS VERY RUDE, NON- CARING OF MY INJURY AND SPOKE TO ME IN A NEGATIVE TONE. I WAS TOLD THAT THERE WERE NO MEDICAL PROVISIONS ON THIS PARTICULAR RECALL. TO THIS DAY, I AM STILL IN CONSTANT PAIN. I HAVE SUFFERED LONG ENOUGH AND I FEEL THAT IT IS TIME FOR FORD MOTOR COMPANY TO OWN UP TO THE RRESPONSIBILITY THAT THEIR DEFECTIVE VEHICLE HAS CAUSED AN INJURY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10120867May 13, 2005
UNKNOWN OR OTHER
WHILE DRIVING OUR 2004 MERCURY MOUNTAINEER, ALL OF THE SUDDEN IT WILL STALL AND A LIGHT WILL COME ON SHOWING "ENGINE FAIL SAFE MODE". THERE IS NO POWER AT ALL AND THE CAR NEEDS A FEW MINUTES BEFORE STARTING UP AGAIN. THIS HAS HAPPENED 3 TIMES NOW AND ALL IN TRAFFIC. WE HAVE HAD TO PRAY THAT WE WOULD NOT BE HIT OR WORSE YET, KILLED. WE HAVE TAKEN IT TO THE DEALERDHIP TWICE NOW (THE 1ST TIME THEY SAID IT WAS BAD GAS AND SENT US ON OUR WAY) AND ALL THEY CAN SAY THE LAST TWO TIMES IS "WE CAN'T DUPLICATE THE PROBLEM". THIS IS VERY UNSAFE AND WE ARE VERY AFRAID TO DRIVE THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117113March 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN APPLYING THE BRAKES PEDAL SANK IN INTERMITTENTLY. VEHICLE WAS TAKEN TO DEALER FOR SERVICE, BUT DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113122February 28, 2005
VEHICLE SPEED CONTROL
WHILE DRIVING IN 20 MPH IN CONGESTED TRAFFIC THE VEHICLE SUDDENLY ACCELERATED AND LUNGED FORWARD. OWNER HAD TO STEER THE VEHICLE OFF THE ROAD TO AVOID HITTING ANOTHER VEHICLE. OWNER SHIFTED TO PARK IN ORDER TO STOP VEHICLE. NO INJURIES OR ACCIDENT OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113179February 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING INTO REVERSE TRANSMISSION HESITATED THREE TO FOUR MINUTES BEFORE ENGAGING. THEN, VEHICLE SHOOK. DRIVER DROVE VEHICLETO THE DEALER, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111992February 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 MERCURY MOUNTAINEER, V8, AUTOMATIC, AWD. VIN DU86W84ZJ23248, PURCHASED AUGUST 2004. CURRENT MILEAGE IS 22000. MID DECEMBER 2004 I STARTED EXPERIENCING ODD OR ROUGH SHIFTS GOING FROM 2ND TO 3RD. IT STARTED HAPPENING OCCASIONALLY THEN IT BECAME MORE CONSTANT. I ALSO EXPERIENCED HARSH REVERSES, ONE WAS HARD ENOUGH THAT MY HUSBAND SAID IT COULD GIVE YOU WHIP LASH! WHAT WAS IRONIC ABOUT THE WHOLE THING WAS I WAS GOING TO MAKE AN APPOINTMENT WITH MY LOCAL GARAGE WHEN I GOT A LETTER FROM FORD (JANUARY 2005) INDICATING A PROBLEM WITH THE TRANSMISSION FLUID WHICH MIGHT CAUSE A HARSH REVERSE. SO I TOOK IT TO A FORD GARAGE JANUARY1 5,2005, AND THEY INSTALLED THE ADDITIVES. I DROVE THE TRUCK ABOUT 2 WEEKS AFTER THAT AND DIDN'T FEEL IT FIXED THE PROBLEM. I TOOK IT BACK TO THE GARAGE AND THIS TIME THEY SAID THEY RECONFIGURED THE COMPUTER. AFTER I PICKED IT UP AND DROVE IT FOR A WEEK OR SO, IT WASN'T ANY BETTER. I'M TAKING IT BACK TO THE GARAGE AGAIN BECAUSE IT STILL HAS THE PROBLEM. THIS PROBLEM IS A LOT LIKE YOUR OTHER COMPLAINTS ESPECIALLY #10103034. I THINK THIS IS A PROBLEM THAT FORD SHOULD LOOK INTO BEFORE IT CAUSES AN ACCIDENT ESPECIALLY THOSE OWNERS THAT DRIVE IN WINTER WEATHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103034December 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 MERCURY MOUNTAINEER, V6, AUTOMATIC, 2WD. VIN 4M2ZU66K8UJ13274. PURCHASED MARCH 2004. CURRENTLY MILEAGE 9821. STARTING APPROXIMATELY 12/1/04, WHEN REVERSE GEAR DOES NOT ENGAGE FOR 2 OR 3 SECONDS, THEN ENGAGES WITH A VERY HARD JOLT THAT SHAKES THE WHOLE VEHICLE. THIS OCCURS WHEN FIRST STARTING THE VECHICLE AND ALSO MID-DAY WHEN BACKING INTO A PARKING SPACE. ALSO THE AUTOMATIC TRANSMISSION ROUGH SHIFTS IN FREEWAY SLOW TRAFFIC BETWEEN 20 AND 30 MPH. FORD MOTOR CO. CONSUMER HOTLINE SAID ON 12/15/04 THAT MY VEHICLE VIN NUMBER HAS NO RECALLS. FROM PRESS RELEASES, I KNOW OF FORD'S 11/22/04 ANNOUNCEMENT OF 740,000 EXPLORERS AND MOUNTAINEERS WITH THIS SAME TRANSMISSION PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103598December 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE REVERSE GEAR TENDS TO POP AND SWITCH TO ANOTHER GEAR, MAKING THE VEHICLE JUMP. TAKEN TO DEALER, BUT THE CAUSE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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