Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11075297February 27, 2018
AIR BAGS, SERVICE BRAKES
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL HAD TO BE PUMPED BECAUSE THE BRAKE SYSTEM FAILED TO ENGAGE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE SLID FORWARD AND THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE RECALLS OR NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073758February 20, 2018
SERVICE BRAKES
THE BRAKE WENT TO THE FLOOR WHEN DRIVING THRU WET SURFACE. ABS PROBLEM, CANNOT STOP THE CAR IN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073639February 19, 2018
AIR BAGS
I RECEIVED NOTIFICATION DECEMBER 2017 ABOUT THE ISSUE AND CAR CAN BE FIXED WHEN PARTS ARE AVAILABLE. I CALLED TO CHECK ON THE STATUS TODAY AND THE RECORDING STATED PART WILL NOT BE AVAILABLE UNTIL EARLY SPRING 2018. TMSEVEN MONTHS IS A LONG TIME NOT TO HAVE SOMEONE SIT IN YOUR FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073477February 18, 2018
AIR BAGS
TAKATA RECALL. I RECEIVED NOTIFICATION FROM MERCURY IN 2015 ABOUT THE RECALL. I CONTACTED APPLE VALLEY FORD LINCOLN IN APPLE VALLEY MINNESOTA (PHONE: 952-431-5900) AND THEY TOLD ME NO REPLACEMENT AIRBAGS ARE AVAILABLE AND WOULD NOT GIVE ME A DATE WHEN THEY WOULD BE AVAILABLE. THE CAR IS UNSAFE TO DRIVE! ADDITIONALLY THEY WOULD NOT PROVIDE ME WITH ANOTHER VEHICLE UNTIL THE AIRBAGS ARE REPLACED. I NEED THE AIRBAGS REPLACED IMMEDIATELY OR A LOANER CAR. I'VE DRIVEN AN UNSAFE CAR LONG ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072054February 10, 2018
SERVICE BRAKES
TWO INCIDENTS, BOTH LIGHT RAIN DAYS, TRAVELING SPEED LIMIT, ON A CITY STREET - WHILE DRIVING I CAME UPON A SITUATION WHERE I WAS REQUIRED TO QUICKLY APPLY MY BRAKES. ONCE BRAKES WERE APPLIED, THE CAR DID NOT STOP AS SOON AS IT SHOULD HAVE AND HIT THE OTHER CAR. AFTERWARDS, ANYTIME I HAD TO TRY TO STOP, THE BRAKE PEDAL HAD TO BE ALMOST TO THE FLOOR BEFORE IT WOULD STOP. THE FIRST TIME, I TOOK IT TO BE LOOKED AT AND WAS TOLD THAT THE BRAKES WERE FINE. THE SECOND TIME, I WAS COMING UPON A LIGHT THAT WAS ABOUT TO TURN RED. I PUT ON MY BRAKE AND THE CAR ONCE AGAIN DID NOT STOP IN THE TIME THAT IT SHOULD HAVE.I WAS ALMOST IN THE MIDDLE OF THE INTERSECTION BEFORE THE CAR STOPPED. I HAD ALREADY HAD MY BRAKES AND ROTORS LOOKED AT SO I KNEW THAT IT WAS NEITHER OF THOSE. FOR THE REMAINDER OF MY DRIVE, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR BEFORE IT WOULD STOP. WHEN I DROVE IT AGAIN AFTER WORK, 8 HRS LATER, THE BRAKES WERE BACK TO NORMAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064770January 25, 2018
ENGINE
THE 2006- 2012 MERCURY MILAN AND FORD FUSION ARE VERY LIKELY TO LOOSE POWER STEERING AND BRAKES. DUE TO THE THE WAY THE BELT TENSIONER IS MOUNTED ON THE ENGINE IS IT VERY COMMON THAT THE BOLT HOLDING THE PULLEY IN PLACE WILL SNAP CAUSING ACCESORIES TO SHUT OFF DUE TO THE BELT FALLING OFF, FORD WILL NOT TAKE CARE OF IT, MYSELF AND HUNDRED OF OTHERS ARE HAVING THIS ISSUE AS I WENT TO FORUMS ONLINE AND FOUND ALOT OF PEOPLE HAVE THE SAME ISSUE, THESE ARE VERY SAFE DEPENDABLE CARS UNTIL THIS STARTED HAPPEING TO ALL OF US, IF YOU ARE UNSURE AS TO IF YOU SHOULD BELIEVE, START A POLL WITH THE OWNERS OF VEHICLES MENTIONED AND OTHERS MADE BY FORD MOTORS, ITS FOUND TO BE VERY COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063267January 17, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EAU CLAIRE FORD LINCOLN AT (715) 852-1000 (LOCATED AT 2909 LORCH AVE, EAU CLAIRE, WI 54701) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061964January 10, 2018
AIR BAGS
I HAVE RECEIVED NOTIFICATION OF THE TAKATA RECALL FROM FORD MOTOR CO. UNFORTUNATELY THE 2007 MERCURY MILAN IS USED TO CARRY CHILDREN IN THE FRONT AND REAR SEATS. HOWEVER, THE RECALL NOTIFICATION STATES EXPLICITLY NOT TO ALLOW PASSENGERS TO USE THE FRONT SEAT. THIS MAKES THE CAR UNUSABLE. FORD NEEDS TO PROVIDE A CAR OR MEANS TO RENT ANOTHER VEHICLE UNTIL THE DEFECTIVE AND UNSAFE AIR BAG HAS BEEN REPAIRED. THERE ARE NO OTHER MEANS OF TRANSPORTATION AVAILABLE AND THIS VEHICLE IS NECESSARY TO TRANSPORT CHILDREN IN AFFECTED SEAT. WHICH FORD MOTOR CO. HAS INSTUCTED NOT TO USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060898January 6, 2018
SERVICE BRAKES
SPONGY BRAKES AFTER DRIVING OVER ROUGH ROAD. WAS MAKE A RIGHT TURN IN TO GAS STATION WHERE TERRAIN AND ROAD UNEVEN. SCARED ME BECAUSE MY CAR WOULDN'T STOP AS I PUSHED DOWN ON BRAKE. BRAKE WAS PUSHED TO THE GROUND COMPLETELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058548January 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (QUALITY FORD IN EAST RUTHERFORD, NJ AT 855-238-1700) THE CONTACT WAS INFORMED THAT TAKATA HAD GONE OUT OF BUSINESS AND WOULD NO LONGER BE SUPPLYING PARTS TO REPAIR THE VEHICLES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058464January 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED BECAUSE THE INTERIM NOTICE ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058357January 3, 2018
AIR BAGS
TAKATA RECALL. FORD IS UNABLE TO PRODUCE PARTS UNTIL SPRING 2018 THEY ARE ESTIMATING. THIS PUTS MY FAMILY AT RISK. I HAVE RECEIVED THE NOTICE OF DELAY DECEMBER 2017. THIS IS MONTHS WITHOUT USAGE OF A VEHICLE OR RISK OF INJURY AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057802January 1, 2018
AIR BAGS
TAKATA RECALL HAS BEEN TOO LONG SINCE MANUFACTURER PROMISED TO REPAIR AND/OR REPLACE THE FRONTAL PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057443December 29, 2017
AIR BAGS
TAKATA AIRBAG RECALL. RECALL WAS MADE IN JULY 2016. JUST RECEIVE ANOTHER LETTER THAT REPLACEMENT AIRBAG WILL NOT BE AVAILABLE UNTIL SPRING 2018. WHY THE LONG DELAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057048December 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MARK MCLARTY FORD LINCOLN, 4400 LANDERS ROAD, NORTH LITTLE ROCK, AR 72117) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT PARTS WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056851December 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056535December 26, 2017
AIR BAGS
TL-CONTACT OWNS A 2007 MERCURY MILAN ---- CONTACT HAD VEHICLE IN SHOP TO GET AIRBAGS FIXED --- CONTACT HAD CALLED LOCAL LINCOLN/MERCURY DEALERSHIP AND FORD HAD SENT CONTACT A LETTER STATING FOR PASSENGER SEAT TO NOT BE USED ---- CONTACT HAD STATED SHE HAS A FAMILY OF FIVE AND NEEDS THE CAR... CONTACT HAD INQUIRED ABOUT DISCONNECTING THE AIRBAG AND LINOLN MERCURY STATED AIRBAG CANNOT BE DISCONNECTED --- 1RECALLSASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISKTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. CONTACT GIVEN NUMBER TO FTC ... CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056627December 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (HALLADA MOTORS, 306 E. LAFFLER ST, DODGEVILLE, WI, PHONE NUMBER: 866-492-7079) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO MENTIONED THE "PRIORITIZATION OF AIR BAG AVAILABILITY BASED ON HUMIDITY LEVELS". THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056089December 22, 2017
AIR BAGS
"TAKATA RECALL" JULY 2016 FORD SENT ME A LETTER THAT THE PASSENGER AIRBAG INFLATOR IS DEFECTIVE AND THEY WILL BE LETTING ME KNOW WHEN TO TAKE IT IN TO GET IT REPLACED. RECEIVED A LETTER TODAY ( 1 AND 1/2 YEARS LATER) FROM FORD THAT THEY ARE STILL WORKING ON THE PROBLEM AND WHEN AND IF THEY COME UP WITH A FIX THEY WILL LET ME KNOW WHEN TO GET IT FIXED. THEY ALSO STRESS THAT NO ONE SHOULD RIDE IN THE FRONT PASSENGER SEAT AS THEY CAN BE INJURED OR KILLED BY THE AIRBAG IF IN AN ACCIDENT. THE ONLY THING THEY FORGOT TO MENTION IS THE TRADE IN VALUE OF THE VEHICLE IS NONE. IT IS AN UNSAFE VEHICLE SO THE DEALERS CAN NOT RESELL IT SO THEY DON'T WANT IT AS A TRADE. FORD SHOULD BE MADE TO EITHER BUY BACK THE VEHICLE OR TELL THEIR DEALERS TO GIVE A SPECIAL TRADE VALUE. I AM STUCK WITH A CAR THAT I CAN NOT TRADE IN AND I CAN NOT LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. EVER TRY GOING ON A DATE AND SHE HAS TO SIT IN THE BACK SEAT? I GUESS FORD IS TELLING US NOT TO ALLOW ANYONE IN THE FRONT SEAT SO WHEN SOMEONE GETS KILLED THEY CAN SAY THEY TOLD US NOT TO SIT THERE. VW GOT THE ROYAL SCREWING BECAUSE OF THE DIESEL RIGGING AND THEY WERE MADE TO BUY BACK THE VEHICLES OR GIVE THE OWNERS MONEY. NOBODY DIED FROM THAT SCREW UP. FORD IS GETTING AWAY WITH MURDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055914December 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRONDES FORD LINCOLN MAUMEE IN MAUMEE, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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