Mercury Milan Complaints (2007)

434 consumer complaints on file.

#11101612June 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CROWN FORD, 555 CYPRESS AVE, REDDING, CA 96001) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099969June 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEST HERR FORD LINCOLN OF AMHERST, 10 CAMPBELL BLVD, GETZVILLE, NY 14068) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099172June 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILION ST, DANVILLE, IL 61832, (217) 442-1840) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098400May 29, 2018
AIR BAGS
RECEIVED NOTICE OF RECALL MARCH 2017. WAITING FOR PARTS. RECALL SHOULD BE DONE IN A TIMELY MANNER THIS IS TAKING TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098466May 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE RAISOR FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905, (765) 447-9444) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098628May 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GORDIE BOUCHER VILLAGE FORD OF THIENSVILLE, 121 N MAIN ST, THIENSVILLE, WI 53092) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093333May 11, 2018
SERVICE BRAKES
BRAKE PEDAL GOES TO FLOOR MOST OF THE TIME. HAVE HAD BRAKES INSPECTED. REPLACED LEAKING MASTER CYLINDER. DID NOT CORRECT PROBLEM. WAS TOLD ABS HYDRAULIC CONTROL PROBLEM. $1300 TO $1600 TO REPAIR. CAN NOT AFFORD TO PAY. CAR ONLY HAS 77450 MILES. HAVE BEEN TOLD NOT TO DRIVE VEHICLE. FORD NEEDS TO STAND BY THERE PRODUCT. THIS IS A VERY BAD SAFETY ISSUE. PLEASE HELP IN ANY WAY. YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092578May 8, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092065May 5, 2018
AIR BAGS
TAKATA RECALL - IT HAS BEEN 2 YEARS WITH NO PARTS AVAILABLE. MY WIFE IS NOW RIDING IN THE BACK SEAT WITH OUR INFANT. WHAT ARE OUR OTHER OPTIONS TO GET THIS FIXED? 2 YEARS SEEMS A BIT RIDICULOUS FOR SUCH A SERIOUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091746May 4, 2018
SERVICE BRAKES
I DON'T RECALL EXACTLY WHEN THIS ISSUES STARTED BUT IT WAS AT LEAST 2015 POSSIBLY 2014. WHEN AN ABS EVENT OCCURS, THE BRAKE PEDAL GOES SOFT, TO THE FLOOR, AND TAKES LONGER TO BRAKE. THE PEDAL CONTINUES TO BE SOFT FOR ABOUT A DAY INITIALLY BEFORE RETURNING TO NORMAL. NOW IT OCCURS FOR EXTENDED PERIODS OF TIME. THIS REQUIRES TO START BRAKING EARLIER AND LEAVE LOTS OF SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME WHICH ISN'T ALWAYS POSSIBLE IN TRAFFIC. THE TIRES TEND TO SLIDE ON WET ROAD CONDITIONS NORMALLY BUT THE BRAKING ISSUE MAKES IT WORSE. VERY SCARY. I HAVE BEEN OVERLY CAUTIOUS AND HAVE HAD MANY CLOSE CALLS BUT NOT HAD AN ACCIDENT BY SOME MIRACLE. REMOVING THE TWO ABS FUSES (8 & 10) WHICH HAS HELPED BUT THIS RESULTED IN THE ABS AND BRAKE LIGHT TO BE ON PERMANENTLY. WITH THE BRAKE LIGHT ON, CAR WILL NOT PASS INSPECTION. BUT WITH THE FUSE IN, IF MY PEDAL IS SOFT AND GOES TO THE FLOOR BEFORE BRAKING, IT WILL NOT PASS INSPECTION EITHER. A GOOGLE SEARCH RESULTED IN THE FOLLOWING VIDEOS: 1) HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 2) HTTPS://WWW.YOUTUBE.COM/WATCH?V=VWFLKCXXZTY GOOGLE IT AND NUMEROUS OTHER VIDEOS WILL BE EASILY FOUND. NOTE: DATE, MILEAGE, AND SPEED IN FOLLOWING QUESTIONS WERE ESTIMATED. I KNOW APPROXIMATELY WHEN IT STARTED. REPORTING A SAFETY ISSUE IN THIS MANNER WAS NOT AN OPTION THAT I WAS AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091748May 4, 2018
STEERING, UNKNOWN OR OTHER
SERPENTINE BELT COME OFF MAKING THE CAR UNABLE TO DRIVE. OIL ACCUMULATES ON THE BELT PULLEY CAUSES THE BELT TO COME OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090753April 28, 2018
AIR BAGS
"TAKATA RECALL". I HAVE TWO LETTERS AND OTHER DOCUMENTS FROM FORD THAT MY VEHICLE IS UNDER A SAFETY RECALL FOR THE FRONT PASSENGER AIR BAG. WHEN I CHECK THE VIN THRU YOUR WEB SITE - IT SAYS THERE IS "NO" RECALL FOR MY VEHICLE. WHICH IS IT? THE FIRST LETTER WAS RECEIVED ALMOST TWO YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084745April 12, 2018
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
"TAKATA RECALL." I WENT FOR MY CAR INSPECTION AT MOTOR VEHICLE 4/9/18 AND WAS TOLD BY THE INSPECTOR THAT, NOT ONLY ARE MY TWO (2) AIRBAGS RECALLED, BUT ARE EXTREMELY DANGEROUS! ALSO, I WAS TOLD THAT THERE IS ANOTHER ISSUE REGARDING MY ANTI LOCK 'BRAKES, FROM SAME MANUFACTURER!' I AM A SENIOR CITIZEN, PLEASE HELP!! I WLD SINCERELY 'APPRECIATE' VERY MUCH ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084551April 11, 2018
AIR BAGS
TAKATA RECALL I'VE RECEIVED 2 NOTIFICATIONS FROM MY DEALER THAT MY AIRBAGS HAVE BEEN RECALLED OVER THE PAST 2 YEARS BUT HAVEN'T BEEN NOTIFIED TO WHEN TO BRING MY CAR IN. WHEN I CHECK NHTSA FOR UPDATES IT SAYS THERE ARE "NO RECALLS ON THIS VEHICLE". WHAT GIVES? SHOULD I BE WORRIED THAT THESE FAULTY AIRBAGS ARE GOING TO INJURE ME OR WORSE, MY FAMILY? THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081080March 23, 2018
SERVICE BRAKES
THE ABS SYSTEM ISN'T WORKING PROPERLY, AND THE BRAKES ARE VERY SPONGY, MAKING IT UNSAFE TO DRIVE THE CAR. THIS STARTED WHEN I WAS BRAKING AT 40 MPH AND HIT A MILD BUMP IN THE ROAD TRIGGERING THE ABS TO ACTIVATE BRIEFLY. THE BRAKES HAVE BEEN INCONSISTENTLY SPONGY EVER SINCE, AND NOT CONSISTENTLY SPONGY RENDERING THE BRAKES UNPREDICTABLE AS WELL AS INTERMITTENTLY UNRESPONSIVE. THE BRAKE FLUID IS FINE, THE MASTER CYLINDER IS NOT LEAKING, AND THE BRAKE PADS AND CALIPERS ARE FUNCTIONING PROPERLY. THIS APPEARS TO BE AN ABS PUMP/ACTUATOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080852March 22, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080706March 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BELLO FORD IN CONROY, TX) WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE SAME DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079757March 16, 2018
AIR BAGS
TAKATA RECALL WHEN WILL THESE BE REPAIRED AFRAID OF PERSONAL INJURY OR DEATH DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076367March 5, 2018
SERVICE BRAKES
I WAS DRIVING HOME FROM WORK WHEN I BEGAN HEARING A NOISE FROM MY PASSENGER SIDE TIRE WHEN I WOULD BRAKE. I PULLED OVER TO SEE IF THERE WAS A FLAT, BUT DIDN'T NOTICE ANYTHING OUT OF THE ORDINARY. I CONTINUED ON THE HIGHWAY HOME AND KEPT HEARING NOISES WHEN I WOULD BRAKE. I TOOK THE EXIT FOR MY NEIGHBORHOOD; WHILE I WAS ON THE ACCESS ROAD SLOWING DOWN TO THE SPEED LIMIT, THE PASSENGER REAR BRAKE LOCKED ON ME. I MADE IT TO A COMPLETE STOP ABOUT 100 FEET FROM THE LIGHT AT THE INTERSECTION. AFTER TURNING ON THE HAZARD LIGHTS, I TRIED TO ACCELERATE, BUT THE CAR DID NOT WANT TO MOVE. I ENDED UP BEING ABLE TO MOVE THE CAR AT A SLOW RATE TO THE STRIP MALL ABOUT A QUARTER OF A MILE AWAY. I CALLED FOR A TOW, BUT ALL THE ONES I REACHED OUT TO HAD AN APPROX. WAIT TIME OF 2 HOURS AND THE DEALERSHIP CLOSED IN 1 HOUR. WHILE DECIDING WHAT TO DO WITH THE CAR, I NOTICED THE ABS LIGHT WAS ON. I WAS ABOUT 5 MINUTES FROM HOME AND DECIDED TO DRIVE THE CAR ONWARD. I TOOK THE CAR AT A SLOW RATE TO TRY AND ENSURE NOTHING HAPPEN. WHEN I TURNED ONTO MY STREET, THE PASSENGER TIRE BLEW OUT AND THE ABS LIGHT TURNED OFF. I DROVE THE LAST FEW FEET HOME AND CALLED A TOW THE FOLLOWING MORNING. THE CAR IS CURRENTLY AT THE DEALERSHIP IN QUEUE TO BE WORKED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074855February 27, 2018
AIR BAGS
2007 MERCURY MILAN, CONSUMER WRITES IN REGARDS TO AIR BAG INFLATOR SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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